Olymp Trade Complaints & Reviews

Hello Aashu Sinha.

Thank you for letting us know about this. We would like you to provide us with your ID account. So that we can track the pending for you.

Best regards, Olymp Trade team.

Hello, Din Kamal.

Thank you for your interest in the Olymp Trade platform. We are happy to help you set up. You can try it on our website or our app. To receive our official link, kindly contact us through
- via e-mail [protected]@olymptrade.com
- in a live chat at www.olymptrade.com
- in direct messages of our group www.facebook.com/olymptradecom/
We will help you! We will be very grateful for the update on your issue.

Best regards, Olymp Trade team.

Hi, dear Jamadagni S.

Thank you for writing to us. We are glad that you have sent this question to us. We can help you. To use Heiken Ashi chart, you can simply go to the third icon called Chart Types. This icon should be at the bottom left of the chart. When you click in, you can choose the Chart Types you want.

If there's anything else we can do to help, please let us know.
Best regards, Olymp Trade team.

Guys sorry for friendly fire, I just discovered that heiken ashi is a type of a chart not an indicator. All good. Continue to trade!

Greetings, Satz sd.

We are sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right.

We would like you to provide us with your ID account. So that we can check the case for you. Kindly leave your ID account in the comment section. We will look into your claim.

Best regards, Olymp Trade team.

Greetings, Jay Vankar.

We understand your disappointment. It is important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. To do so, please leave us your ID account in the comment section. We can track the pending for you with it.

We are waiting for your reply.
Best regards, Olymp Trade team.

Hello, dear JaswantBarad.

Thanks for taking the time to share your thoughts and feedback with us. Olymp Trade strives to provide the finest trading conditions for our users. These include a high-functional platform. As we have informed Olymp Trade provides 3 trading modes: Fixed Time Trade, Forex, and Stocks. We are happy to say that you can trade popular stocks in all 3 trading modes. Your choice would depend on your trading strategy and target.

You can find the Stock trading mode, right next to the Fixed Time Trade and Forex mode.
If you are open to discussing your experience further, please call/email us.

Best regards, Olymp Trade team.

Hello, Atul Chanda.

Thanks for taking the time to share your thoughts and feedback with us. Olymp Trade strives to provide the finest trading conditions for our users. Please note that trading contains risks. And the market can fluctuate vastly. We recommend you apply a fund management strategy such as stop-loss and take-profit. We are sorry that you are disappointed about your trade. You can learn more about how to make a profitable trade on our educational database.

Regarding your question, you can find pretty much everything you need in our Help tab. You can ask a question or find your own answer. Or there is a section called “Trading Tutorials”. If you look for a specific advisor, you can take a look in our Market section

If you are open to discussing your experience further, please call/email us.
Best regards, Olymp Trade team.

Greetings, Surendarsrinivasan34.

Thanks for getting in touch. We are so sorry that your experience did not match your expectations. It's a pity that you have made this conclusion.

As we are a member of the Financial Commission (FinaCom), you also have all rights to file a claim by providing all the necessary evidence to an independent regulator on the official website: https://financialcommission.org/olymp-trade/

Best regards, Olymp Trade team.

Hello, Dhirtarashtra.

Thank you for your feedback. Trading strategies are an efficient tool to assist you when trading. However, it should not be considered financial advice. You can take it as your reference. You can combine it with other analyses such as technical and fundamental analysis.

We value your input and encourage you to let us know more details about your experience with us.
Best regards, Olymp Trade team.

Greetings, ManaS_S.

Thank you for your interest in Olymp Trade. We are glad that you have sent this question to us. We would like to help you understand the general description of ETF. To understand ETF, you must analyze its internal structure. For example, the rise or fall in stock-based ETFs for natural gas directly depends on what’s happening with natural gas. An index-based ETF behaves just like an index.

During analysis, it is important to remember which ETF you are analyzing. If a reversal, then in case of growth in the asset (or group of assets) included in the ETF, the ETF itself will fall, and vice versa.

For example, the Nasdaq Reversal 2x ETF is a fund that has an inverse relationship to the Nasdaq (American index). This means that if, due to various reasons, the Nasdaq drops, then the fund’s shares will grow. At the same time, growth in the Nasdaq index will be accompanied by a fall in the fund's stock. 2x means the stock will grow or fall twice as fast as the index.

To analyze how the fund’s stocks will behave, you must, first and foremost, analyze the situation in the US stock market. If there is a crisis, it makes sense to buy ETF stocks in anticipation of further growth.

Please let us know if you have any further questions.
Best regards, Olymp Trade team.

Hello, Chirag Dugal.

Thanks very much for your balanced and fair review of the Olymp Trade platform. We are glad that you are interested in the sentiment indicator. Sentiment shows the ratio of all open trades for a selected asset. The red segment of the indicator line shows what percentage of traders is opening DOWN trades, the green, UP trades. Hence the second name for Sentiment — Traders’ Choice. It simply shows how many people choose up and down. It would not guarantee that the price will go up or down accordingly.

Please let us know if you have any further questions.
Best regards, Olymp Trade team.

Hi, dear ay270.

Thank you for letting us know about this. We are sorry to hear about your disappointment with us. We will make an investigation into your case. We will contact you shortly,

Best regards, Olymp Trade team.

Hello, OmMehrotra.

Thank you for giving Olymp Trade a try. Olymp Trade understands the frustration and big effort from new traders. That is why we are glad to tell you that there are more tools to support new members. Besides our official page, we also provide a free educational database https://plus.olymptrade-vn.com/en/help/. Moreover, you can check out our demo account. With it, you can practice your trading skill without any cost. Once you are good at these first steps, you can gain more experience when reading our blogs. We publish new tips and strategies regularly.

Please let us know if you have any further questions.
Best regards, Olymp Trade team.

Hello, Hira sabanis.

Thank you for your interest in OTC assets. We are glad to inform you that OTC (Over-The-Counter) assets are formed not within a formal exchange but on the basis of over-the-counter information sources. The distinctive feature of the OTC market lies in the principle that the OTC traders act as market makers and have the right to independently set the price of the assets.

The main difference lies in the fact that the liquidity providers do not participate in transactions with OTC assets, as the company executes the trade independently. That is, the participation of liquidity providers is not required for the opening and early closing of the trade. In OTC the trade is made at the moment of agreeing on the essential terms with the company. If you think that this instrument is too risky for you, then we suggest using cryptocurrencies on weekends and regular currency pairs on working days.

Please let us know if you have any further questions.
Best regards, Olymp Trade team.

Greetings, Yashraj.001.

Thanks for getting in touch. We are so sorry that your experience did not match your expectations. It's a pity that you have made this conclusion.

As we are a member of the Financial Commission (FinaCom), you also have all rights to file a claim by providing all the necessary evidence to an independent regulator on the official website: https://financialcommission.org/olymp-trade/

Best regards, Olymp Trade team.