Olymp Trade Complaints & Reviews

Any updates on my refund? It is more than 4 days. Till now there is no update you keep on saying the finance department is looking into it. You have my money and not even responding or returning it. Return my money soon. You told 24 hours it will be refunded

Hello, Vijay_Bhatt.

Thanks for taking the time to share your thoughts and feedback with us. We are glad to hear that you take time and effort studying trading and Olymp Trade. We understand that trading can be complicated sometimes. And the good thing is that we can always find a solution for it if we want to.

To answer your question, you cannot upgrade your status by the bonus fund. But the good news is that you can buy it with your balance. Hope this information is useful.

Best regards, Olymp Trade team.

Hello, dear Aadish Agrawal.

Thank you for your question. We are glad that you have sent it to us. According to our understanding, you want to know How to Transfer Money between Accounts. As multi-accounts are interconnected, it is possible to transfer funds between them as you please.

To do that, you need to go to the "Transfer" tab in the "Accounts" menu, then choose the sender and the recipient, and fill in the desired amount. All that is left is to click a "Transfer" button.

If you are open to discussing your experience further, please call/email us.
Best regards, Olymp Trade team.

Greetings, Mustafa Ram Bir.

We understand your disappointment. It is important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. To do so, please leave us your ID account in the comment section. We can track the pending for you with it.

We are waiting for your reply.
Best regards, Olymp Trade team.

Hello Aashu Sinha.

Thank you for letting us know about this. We would like you to provide us with your ID account. So that we can track the pending for you.

Best regards, Olymp Trade team.

Hello, Din Kamal.

Thank you for your interest in the Olymp Trade platform. We are happy to help you set up. You can try it on our website or our app. To receive our official link, kindly contact us through
- via e-mail [protected]@olymptrade.com
- in a live chat at www.olymptrade.com
- in direct messages of our group www.facebook.com/olymptradecom/
We will help you! We will be very grateful for the update on your issue.

Best regards, Olymp Trade team.

Hi, dear Jamadagni S.

Thank you for writing to us. We are glad that you have sent this question to us. We can help you. To use Heiken Ashi chart, you can simply go to the third icon called Chart Types. This icon should be at the bottom left of the chart. When you click in, you can choose the Chart Types you want.

If there's anything else we can do to help, please let us know.
Best regards, Olymp Trade team.

Guys sorry for friendly fire, I just discovered that heiken ashi is a type of a chart not an indicator. All good. Continue to trade!

Greetings, Satz sd.

We are sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right.

We would like you to provide us with your ID account. So that we can check the case for you. Kindly leave your ID account in the comment section. We will look into your claim.

Best regards, Olymp Trade team.

Greetings, Jay Vankar.

We understand your disappointment. It is important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. To do so, please leave us your ID account in the comment section. We can track the pending for you with it.

We are waiting for your reply.
Best regards, Olymp Trade team.

Hello, dear JaswantBarad.

Thanks for taking the time to share your thoughts and feedback with us. Olymp Trade strives to provide the finest trading conditions for our users. These include a high-functional platform. As we have informed Olymp Trade provides 3 trading modes: Fixed Time Trade, Forex, and Stocks. We are happy to say that you can trade popular stocks in all 3 trading modes. Your choice would depend on your trading strategy and target.

You can find the Stock trading mode, right next to the Fixed Time Trade and Forex mode.
If you are open to discussing your experience further, please call/email us.

Best regards, Olymp Trade team.

Hello, Atul Chanda.

Thanks for taking the time to share your thoughts and feedback with us. Olymp Trade strives to provide the finest trading conditions for our users. Please note that trading contains risks. And the market can fluctuate vastly. We recommend you apply a fund management strategy such as stop-loss and take-profit. We are sorry that you are disappointed about your trade. You can learn more about how to make a profitable trade on our educational database.

Regarding your question, you can find pretty much everything you need in our Help tab. You can ask a question or find your own answer. Or there is a section called “Trading Tutorials”. If you look for a specific advisor, you can take a look in our Market section

If you are open to discussing your experience further, please call/email us.
Best regards, Olymp Trade team.

Greetings, Surendarsrinivasan34.

Thanks for getting in touch. We are so sorry that your experience did not match your expectations. It's a pity that you have made this conclusion.

As we are a member of the Financial Commission (FinaCom), you also have all rights to file a claim by providing all the necessary evidence to an independent regulator on the official website: https://financialcommission.org/olymp-trade/

Best regards, Olymp Trade team.

Hello, Dhirtarashtra.

Thank you for your feedback. Trading strategies are an efficient tool to assist you when trading. However, it should not be considered financial advice. You can take it as your reference. You can combine it with other analyses such as technical and fundamental analysis.

We value your input and encourage you to let us know more details about your experience with us.
Best regards, Olymp Trade team.

Greetings, ManaS_S.

Thank you for your interest in Olymp Trade. We are glad that you have sent this question to us. We would like to help you understand the general description of ETF. To understand ETF, you must analyze its internal structure. For example, the rise or fall in stock-based ETFs for natural gas directly depends on what’s happening with natural gas. An index-based ETF behaves just like an index.

During analysis, it is important to remember which ETF you are analyzing. If a reversal, then in case of growth in the asset (or group of assets) included in the ETF, the ETF itself will fall, and vice versa.

For example, the Nasdaq Reversal 2x ETF is a fund that has an inverse relationship to the Nasdaq (American index). This means that if, due to various reasons, the Nasdaq drops, then the fund’s shares will grow. At the same time, growth in the Nasdaq index will be accompanied by a fall in the fund's stock. 2x means the stock will grow or fall twice as fast as the index.

To analyze how the fund’s stocks will behave, you must, first and foremost, analyze the situation in the US stock market. If there is a crisis, it makes sense to buy ETF stocks in anticipation of further growth.

Please let us know if you have any further questions.
Best regards, Olymp Trade team.

Hello, Chirag Dugal.

Thanks very much for your balanced and fair review of the Olymp Trade platform. We are glad that you are interested in the sentiment indicator. Sentiment shows the ratio of all open trades for a selected asset. The red segment of the indicator line shows what percentage of traders is opening DOWN trades, the green, UP trades. Hence the second name for Sentiment — Traders’ Choice. It simply shows how many people choose up and down. It would not guarantee that the price will go up or down accordingly.

Please let us know if you have any further questions.
Best regards, Olymp Trade team.

Hi, dear ay270.

Thank you for letting us know about this. We are sorry to hear about your disappointment with us. We will make an investigation into your case. We will contact you shortly,

Best regards, Olymp Trade team.