My friend told me about this broker claiming that I've never seen something like this before. Well... I took his words, cuz I really haven't traded with a big number of brokers, so I could assume that this company might be quite interesting to me. Especially taking into account how my pal described services here.
I hoped for a bonus, sincerely speaking. I knew there must've been 100% deposit bonus once after I top up for the first time, and I got it.
But, guys... They want to turn off this system forever!
Was I misguided? Probably. The platform itself is really packed up with different functions and infrastructure itself is pretty appealing, but what's up with bonunses, hm? No way.
Oct 1, 2023
Complaint marked as Resolved Damn!
My friend is a dummy boy, he didn't tell me about new mechanics implemented by this broker. They are going to delete bonuses, but create a brand new system of increased profitability which is applicable to FTT mode. Holy cow, I thought I was misled, but, fortunately, I was mistaken in my assumptions. Thanks guys for clearing things out, I promise, I won't listen to this guy anymore! ;D
Olymp Trade customer support has been notified about the posted complaint.
Thanks for getting in touch. We are so sorry that your experience did not match your expectations. It's a pity that you have made this conclusion.
We understand that your account is going through an investigation. There are just a few rare cases when the account may get tagged by the security system as ‘suspended’ due to suspicious activity. Please note that our clients who trade in line with the platform’s policies are not subjected to such check-ups.
Another thing you can do if you do not agree with us. That you can file a complaint at [protected]@olymptrade.com. They will review your case and give a final decision from the company.
Best regards, Olymp Trade team.
Thank you for writing to us. It may take time to reply to your request. The responder needs to fully understand your case.
As we are a member of the Financial Commission (FinaCom), you also have all rights to file a claim by providing all the necessary evidence to an independent regulator on the official website: https://financialcommission.org/olymp-trade/
Best regards, Olymp Trade team.
I don't need your scam trading account
Send my deposit back only
Please do a favor on me because I have no more options remaining only socide
I blindly trust you this money I borrow
From bank now to force me because of You
You made many people destroy their life
And now you not reply my messages
This is preten you scam with people and after Deposit successful you blocked account this is not good
Give me only my deposit I don't need any 1 ruppes extra
We understand your disappointment. It is important to us that our customers are more than satisfied and we would like the opportunity to review this issue. To do so, please leave us your ID account in the comment section. We can investigate the case for you with it.
We are waiting for your reply.
Best regards, Olymp Trade team.