Olymp Trade Complaints & Reviews

Money deducted from my bank account via upiqr but still it is not credited in my trading account over 24 january 2023
requested to refund my money
user id: 96343121
amount:3000rs
date: 24 january 2023
time: 08:53 am
requestno: [protected]
utr no:[protected]
to
rkenterprises

User id: 79878460
It's been too late now, kindly process money faster.

User ID: 79878460
Kindly reflect my money in my account faster, I need my money.
Email Id: [protected]@gmail.com

User ID: 79878460
Kindly process it faster.

I had high hopes, expectations and a lot of motivation when I came here to trading. It is my second day, and I was already worried about the assets that are so-called tradable. So here I am, opening up my account. I have worked all week and couldn't wait for the weekend to have a free time. My friends told me to come here because there are risk-free trades, and I am sort of new to this. Therefore, I was really eager to try out forex trading without taking a lot of risk. I open my account, deposit some money, deposit gets in so I can use my money to make more money. Everything is going well so far. The platform opens, I see all these assets but I cannot trade them! Some assets are moving like cryptos and some market indexes. But no forex pairs are on the move. I open their chart but nothing is happening. Why do you add so many forex assets if I cannot trade them at all? What's the point of seeing them If I am not able to trade them finally on a sunday afternoon, right?

I have placed withdrawal request on 26.04.23 more than 24 hrs has been passed & till now amount credited to bank account..
I need funds urgently they are saying you have to wait 5 working days.
Pl do the needful.
yogeshdeore.[protected]@gmail.com

User Id: 79878460
Kindly reflect it faster.
I need my money.

User id: 79878469
Kindly reflect my money.

User Id: 79878460
Why withdrawal is always late? It's never been before.
Kindly reflect my money in my account?

Hi, I today placed a withdrawal request of 15 usdt to the binance account from which i deposited the usdt, now it is asking for verification. but in the verification page below it is written wallet: upi_p2p, from which i deposited the inr, but now i am withdrawing my usdt from usdt account, so i want to know which detail should i upload and what should be seen in the document?

Please help

I have recently updated two factor authentication by google authenticator app and unknowingly i have uninstalled the app and i have lost the backup code and there is no way i can login to my account. So please help me with this issue as there is a email address and phone number i have updated try to recover my account through any one of those. And the website of olymp trade does not have any option to recover my account and also there is no customer support. Olymp trade does not give me any option to recover my account and they can use my mobile number instead of two factor authentication

Hey olymp trade,
My name is Rohit kumar (user id[protected]. I made a withdrawal request o[censored]SD 39.59 on 18 April 2023 and its not credited yet in my bank account.
Here are my details:-
Account - [protected]
Trader I'd[protected]
Payment number[protected]
Please solve my problem as soon as possible

Sir my payment is processing
Place refund my payment hurryup not withdrawal my account my payment is processing 5 day completed but no withdrawal please solve my problem withdrawal processing

Hi

I have made a deposit of 70 dollars to my Olymp Trade account on 12 April 2023. It has been more 12 days, i am following with the support team for updates on my deposit.
It is very fishy they haven't credited the amount to my trading account nor the amount has been deposited back to my bank account.
They dont have customer support to call them. We have to follow up only through emails where they only reply after multiple reminders with standard messages.
Date of Incident: 12 April
Account #: [protected]
Transaction #: [protected], [protected]

I am complaining here after not getting resolution in the emails.

Olymp ID[protected]
Name: Anant Sharma
Registered email address - [protected]@gmail.com

***It was a NetBanking Deposit of $20.00 through Olymp Trade on February 10 2023 and an IMPS Debit of INR 1652.00 (on the same date at the same time) from my Indusind Bank Account with IMPS Reference Number -- IMPS/P2P/[protected]/9240/
(Note: It was not through any UPI app)

Have not received a Refund of the Missing Deposited Amount of $20 nor the amount has been credited to my Olymp Trade Account till now. Documents to Verify the Payment are Attached in this email.

Payment Merchant Name (I was Redirected to complete the payment by Olymp Trade) :-- Chalopay
Payment Merchant Website :-- payment.chalopay.instantcollect.net

Greetings,

I tried doing a Net Banking Deposit on February 10 2023 with Deposit Request no. [protected] for $20.00 (INR 1652.00). The funds were debited from my Bank Account but were never Credited to my Olymp Trade Account and are Still Missing.
I have not received a Refund of that amount till now.

I clicked on the Deposit Option then selected 'NetBanking' as the Payment Method, filled in the rest of the Details. Then I was redirected to a Payment Merchant Website by the name 'Chalopay' with Website Address: payment.chalopay.instantcollect.net I completed my Payment Process. The Payment was 'SUCCESSFUL'.
The amount of INR 1652.00 was debited from my Indusind Bank Account immediately.

After completing the Payment Process I clicked on the 'Return To Merchant' option on the 'Payment Merchant's Website' then I was redirected to Olymp Trade Payment Page where I clicked on the 'I have paid' option. The Olymp Trade Payment Screen started loading and it said Processing your payment and there was an estimated time frame.

Since then in my Olymp Trade Account, Payments, Transactions Section the 'Status' for that Deposit of $20 on FEBRUARY 10 2023 with Request no. [protected] is 'Failed'.

Now it is more than 75 DAYS since the Time and the Date of that Particular Transaction of $20 which was FEBRUARY 10 2023 and I still have not received a Refund of that amount nor have I received any information via email from Olymp Trade about the same.

So if you could Please look into the matter, sort this out and either credit USD 20.00 to my Olymp Account or issue a Refund of INR 1652.00 back to my Indusind Bank Account

Please Find the Attached Files for the Documents to Verify that the Payment was debited from my Bank Account.
I am attaching the Screenshot from my INDUSIND BANK NETBANKING Screen showing the IMPS Transaction on FEBRUARY 10 2023 for INR 1652.00 with IMPS Ref No:[protected].

I have sent all the Payment Related Screen Shots and my Official Indusind Bank Statement to all the emails for Olymp Trade Support Team but they are not Responding.
I have sent all the necessary Documents to all the following emails:-
[protected]@olymptrade.com,
Support,
[protected]+[protected]@tickets.helpdesk.com,
[protected]+[protected]@tickets.helpdesk.com,
[protected]@olymptrade.com,
[protected]@olymptrade.com,
[protected]@olymptrade.com

The Documents I have sent them are:--

I am attaching the Screenshots of the Payment Merchant Website (which I took at the time of Depositing) by the name 'ChaloPay' with Website Address: 'payment.chalopay.instantcollect.net' I paid through on FEBRUARY 10 2023 with another Screen Shot of the same Payment Merchant showing 'Transaction Success' with Transaction ID: 6246146ea5bede and Transaction Reference Number :[protected].
I am attaching 2 Screenshots from February 10 2023 of the Same Time I completed the Payment on OlympTrade Website (with a Time Difference of about 30 Minutes) and it kept Showing a Time Frame of 15 Mins for Payment Processing.
I am also attaching the Screenshot of the email sent by my Bank (Indusind Bank) for the Particular Transaction on the same date which was February 10 2023.
I am (once again) attaching the Screenshot from my INDUSIND BANK NETBANKING Screen showing the IMPS Transaction on FEBRUARY 10 2023 for INR 1652.00 with IMPS Ref No:[protected]. (Transaction Highlighted)

I am attaching my OFFICIAL MONTHLY BANK STATEMENT for the Month of February 2023 for which the Password is :- ANAN1209
I am also attaching the Transaction Text Message which I received from Indusind Bank for the Particular Transaction on February 10 2023

I paid through paytm amount debited from my account till now not yet credited to my trade account as well not refunded

Money deducted from my bank account via upiqr but still it is not credited in my trading account over 29 january 2023 at 18.37 pm
i contacted cotumer service centre but there no responce
i had clicked on i have paid option
userid:96343121
name: himanshu saini
amount:2000rs
request no:[protected]

On 12 Of April, I Paid 700 Rupees For Trading. The Amount Was Deducted But Did Not Reflect In My Trading Account. I Waited But Nothing Happened. After 48 Hours I Complained About The Same And They Told Me That We Will Reach Out To You In 2-5 Days. But I Have Not Received Even A Single Mail From Them And My Amount Has Not Been Refunded. Please Help ASAP.

My trader id is[protected] I deposited on 31/03/2023 first problem i faced while deposting through phone payment the payment sent n when i tried to fill the transaction id it showed wrong so i again tried with different payment method which is Paytm then i followed the process n enterd the earlier transaction id it showed done bt payment wont recived in 48 hrs so i raised complain they asked me many screen shots n bank transaction pdf i provided every documents they asked n now they are not responding my mail also what behavior is this i would suggest u not to trade with olymp trade they are nothing bt actually a thief i will fiile a case against their team bcz i have proof of their mail replys n transaction details 24 days passed how frustating it is just imagine we are not so rich so a 3280 matters a lot i m a regular trader now i faced very loss for them

I had withdrawn 6990rs on 12 april 2023 and till now not credited on my account.
Account no- [protected]
Request no[protected]