Olymp Trade Complaints & Reviews

I have no longer using the olymp trade account and in no longer need of their services but my account has not been blocked even after giving the email for same with account I'd. Even chat bot no longer has the contact specialist option. I am receiving mail that i would be charged 10USD which i don't want to be and i have followed the procedure of closing the account but have recieved a good response from the team

I raised withdrawal request on 10-April-2023, the status is processing till today. Connected with Olymp Trade support team, they saying forwarded you request to finance team, they are still investigating the request. No update till today 30-April-2023

Money deducted from my bank account via upiqr but still it is not credited in my trading account over12 april 2023 at 8.43 pm
i contacted cotumer service centre but there no responce
i had clicked on i have paid option
userid:96343121
name: himanshu saini
amount:35000rs
request no:[protected]
utr no:[protected]

Payment withdrawal completed but payment not received in bank account.

User id: 93017523

Transaction
Payment number
[protected]

Customer support very very worest only reply wait wait

Deposit and withdrawal issue again and again

I didn't come here to try and throw mud at the company's reputation, I have heard really good stuff about this. A week ago I signed up, because I was actually curious what I am about to see. Did the whole review reading thing, and read a few articles on how I am supposed to use this platform, what I should expect and all that stuff. Anyways I finally decided to register, put some money in it and went straight to the live trading thing. Didn't trade on the first day but just sort of discovered the platform, clicked here and there, it all looked okay, I checked the money to see if it came in, it was all good. A day goes by, I open the platform, so it's a chart of Oil. Nothing else. On the left-hand side, I see that I have fixed time and forex mode, I am in the forex mode. I am supposed to see forex pairs, as it is called forex pairs, right? Wrong. I don't see anything but Oil. A day ago I was able to see so many assets, now I am left with one. What's that supposed to mean?

Money deducted from my bank account via upiqr but still it is not credited in my trading account over 24 january 2023
requested to refund my money
user id: 96343121
amount:3000rs
date: 24 january 2023
time: 08:53 am
requestno: [protected]
utr no:[protected]
to
rkenterprises

User id: 79878460
It's been too late now, kindly process money faster.

User ID: 79878460
Kindly reflect my money in my account faster, I need my money.
Email Id: [protected]@gmail.com

User ID: 79878460
Kindly process it faster.

I had high hopes, expectations and a lot of motivation when I came here to trading. It is my second day, and I was already worried about the assets that are so-called tradable. So here I am, opening up my account. I have worked all week and couldn't wait for the weekend to have a free time. My friends told me to come here because there are risk-free trades, and I am sort of new to this. Therefore, I was really eager to try out forex trading without taking a lot of risk. I open my account, deposit some money, deposit gets in so I can use my money to make more money. Everything is going well so far. The platform opens, I see all these assets but I cannot trade them! Some assets are moving like cryptos and some market indexes. But no forex pairs are on the move. I open their chart but nothing is happening. Why do you add so many forex assets if I cannot trade them at all? What's the point of seeing them If I am not able to trade them finally on a sunday afternoon, right?

I have placed withdrawal request on 26.04.23 more than 24 hrs has been passed & till now amount credited to bank account..
I need funds urgently they are saying you have to wait 5 working days.
Pl do the needful.
yogeshdeore.[protected]@gmail.com

User Id: 79878460
Kindly reflect it faster.
I need my money.

User id: 79878469
Kindly reflect my money.

User Id: 79878460
Why withdrawal is always late? It's never been before.
Kindly reflect my money in my account?

Hi, I today placed a withdrawal request of 15 usdt to the binance account from which i deposited the usdt, now it is asking for verification. but in the verification page below it is written wallet: upi_p2p, from which i deposited the inr, but now i am withdrawing my usdt from usdt account, so i want to know which detail should i upload and what should be seen in the document?

Please help

I have recently updated two factor authentication by google authenticator app and unknowingly i have uninstalled the app and i have lost the backup code and there is no way i can login to my account. So please help me with this issue as there is a email address and phone number i have updated try to recover my account through any one of those. And the website of olymp trade does not have any option to recover my account and also there is no customer support. Olymp trade does not give me any option to recover my account and they can use my mobile number instead of two factor authentication

Hey olymp trade,
My name is Rohit kumar (user id[protected]. I made a withdrawal request o[censored]SD 39.59 on 18 April 2023 and its not credited yet in my bank account.
Here are my details:-
Account - [protected]
Trader I'd[protected]
Payment number[protected]
Please solve my problem as soon as possible

Sir my payment is processing
Place refund my payment hurryup not withdrawal my account my payment is processing 5 day completed but no withdrawal please solve my problem withdrawal processing

Hi

I have made a deposit of 70 dollars to my Olymp Trade account on 12 April 2023. It has been more 12 days, i am following with the support team for updates on my deposit.
It is very fishy they haven't credited the amount to my trading account nor the amount has been deposited back to my bank account.
They dont have customer support to call them. We have to follow up only through emails where they only reply after multiple reminders with standard messages.
Date of Incident: 12 April
Account #: [protected]
Transaction #: [protected], [protected]

I am complaining here after not getting resolution in the emails.

Olymp ID[protected]
Name: Anant Sharma
Registered email address - [protected]@gmail.com

***It was a NetBanking Deposit of $20.00 through Olymp Trade on February 10 2023 and an IMPS Debit of INR 1652.00 (on the same date at the same time) from my Indusind Bank Account with IMPS Reference Number -- IMPS/P2P/[protected]/9240/
(Note: It was not through any UPI app)

Have not received a Refund of the Missing Deposited Amount of $20 nor the amount has been credited to my Olymp Trade Account till now. Documents to Verify the Payment are Attached in this email.

Payment Merchant Name (I was Redirected to complete the payment by Olymp Trade) :-- Chalopay
Payment Merchant Website :-- payment.chalopay.instantcollect.net

Greetings,

I tried doing a Net Banking Deposit on February 10 2023 with Deposit Request no. [protected] for $20.00 (INR 1652.00). The funds were debited from my Bank Account but were never Credited to my Olymp Trade Account and are Still Missing.
I have not received a Refund of that amount till now.

I clicked on the Deposit Option then selected 'NetBanking' as the Payment Method, filled in the rest of the Details. Then I was redirected to a Payment Merchant Website by the name 'Chalopay' with Website Address: payment.chalopay.instantcollect.net I completed my Payment Process. The Payment was 'SUCCESSFUL'.
The amount of INR 1652.00 was debited from my Indusind Bank Account immediately.

After completing the Payment Process I clicked on the 'Return To Merchant' option on the 'Payment Merchant's Website' then I was redirected to Olymp Trade Payment Page where I clicked on the 'I have paid' option. The Olymp Trade Payment Screen started loading and it said Processing your payment and there was an estimated time frame.

Since then in my Olymp Trade Account, Payments, Transactions Section the 'Status' for that Deposit of $20 on FEBRUARY 10 2023 with Request no. [protected] is 'Failed'.

Now it is more than 75 DAYS since the Time and the Date of that Particular Transaction of $20 which was FEBRUARY 10 2023 and I still have not received a Refund of that amount nor have I received any information via email from Olymp Trade about the same.

So if you could Please look into the matter, sort this out and either credit USD 20.00 to my Olymp Account or issue a Refund of INR 1652.00 back to my Indusind Bank Account

Please Find the Attached Files for the Documents to Verify that the Payment was debited from my Bank Account.
I am attaching the Screenshot from my INDUSIND BANK NETBANKING Screen showing the IMPS Transaction on FEBRUARY 10 2023 for INR 1652.00 with IMPS Ref No:[protected].

I have sent all the Payment Related Screen Shots and my Official Indusind Bank Statement to all the emails for Olymp Trade Support Team but they are not Responding.
I have sent all the necessary Documents to all the following emails:-
[protected]@olymptrade.com,
Support,
[protected]+[protected]@tickets.helpdesk.com,
[protected]+[protected]@tickets.helpdesk.com,
[protected]@olymptrade.com,
[protected]@olymptrade.com,
[protected]@olymptrade.com

The Documents I have sent them are:--

I am attaching the Screenshots of the Payment Merchant Website (which I took at the time of Depositing) by the name 'ChaloPay' with Website Address: 'payment.chalopay.instantcollect.net' I paid through on FEBRUARY 10 2023 with another Screen Shot of the same Payment Merchant showing 'Transaction Success' with Transaction ID: 6246146ea5bede and Transaction Reference Number :[protected].
I am attaching 2 Screenshots from February 10 2023 of the Same Time I completed the Payment on OlympTrade Website (with a Time Difference of about 30 Minutes) and it kept Showing a Time Frame of 15 Mins for Payment Processing.
I am also attaching the Screenshot of the email sent by my Bank (Indusind Bank) for the Particular Transaction on the same date which was February 10 2023.
I am (once again) attaching the Screenshot from my INDUSIND BANK NETBANKING Screen showing the IMPS Transaction on FEBRUARY 10 2023 for INR 1652.00 with IMPS Ref No:[protected]. (Transaction Highlighted)

I am attaching my OFFICIAL MONTHLY BANK STATEMENT for the Month of February 2023 for which the Password is :- ANAN1209
I am also attaching the Transaction Text Message which I received from Indusind Bank for the Particular Transaction on February 10 2023