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Updated: Jan 2, 2026
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A
[email protected]
Apr 19, 2023
Apr 21, 2023
This thread was updated on Apr 21, 2023
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Address: India

12-04-23
Withdrawal money 7000 not credit my bank account
Request no.[protected]

7 days ago request not money receive me
+1 photos
Olymp Trade customer support has been notified about the posted complaint.
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Hello, [protected]@gmail.com.

Thank you for writing to us. Kindly provide us with your ID account in the comment section. With it, we can check the pending and contact you shortly.

Best regards, Olymp Trade team.
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    A
    ARJUN TOMAR
    Apr 19, 2023
    Apr 21, 2023
    This thread was updated on Apr 21, 2023
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    Resolved

    User id: 79878460
    Email: [protected]@gmail.com
    Kindly reflect my money as soon as possible. I need it.
    +1 photos
    Apr 27, 2023
    Complaint marked as Resolved 
    Olymp Trade customer support has been notified about the posted complaint.
    View replies
    Hello, ARJUN TOMAR.

    We have passed your information on to the financial department. They will contact you shortly.

    Best regards, Olymp Trade team.
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      J
      Jasim7800
      Apr 19, 2023
      Apr 20, 2023
      This thread was updated on Apr 20, 2023
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      Website: olymptrade.com

      Please reply on my emails i am sending emails to you on this address [protected]@olymptrade.com
      My email address was- [protected]@gmail.com
      Please respond on my mails i am sending emails from last one month but you are not responding why you behaving like cheap and fraudsters type website.
      Please read my latest emails and try to understand my situation. Please deposit my fund now it's 3 months and 4 days completed after the day of deposit it's very hard earned money what i have messed you up please don't bother me more
      God's was watching god never forgive.
      Olymp Trade customer support has been notified about the posted complaint.
      View replies
      Greetings, Jasim7800.

      We are sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right.

      To do so, please provide us with your ID account in the comment section. Only with it, we can have a fully understanding of your case and equip you with comprehensive support.

      Another thing you can do is you can file a complaint at [protected]@olymptrade.com. They will review your case and give a final decision from the company.

      Best regards, Olymp Trade team.
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        J
        Jasim780
        Apr 19, 2023
        Apr 19, 2023
        This thread was updated on Apr 19, 2023
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        I am sending emails why you are not replying on my email what I have messed you up my deposit still pending 3 months and 4 days completed after the day of deposits please seen my emails and try to understand my situation .
        I am waiting for your reply.
        My email id- [protected]@gmail.com
        Olymp Trade customer support has been notified about the posted complaint.
        View replies
        Hi there!

        Please enter your email address or your ID correctly. Unfortunately, we could not find your emails from the email you specified.

        Best regards, Olymp Trade team.
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          G
          Gauravxxx
          Apr 19, 2023
          Apr 20, 2023
          This thread was updated on Apr 20, 2023
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          I have recently updated two factor authentication by google authenticator app and accidentally my phone got out of order, unknowingly i have uninstalled the app ( my phone got dead and handset manufacturer ended support to the phone model) and i have lost the backup code and there is no way i can login to my account. So please help me with this as I possess my login credentials and all related documents whichi gave at the time of account verification. i have updated try to recover my account through any one of those. And the website of olymp trade does not have any option to recover my account and also there is no customer support. Olymp trade does not give me any option to recover my account and they can use my email ID or DOB instead of two factor authentication
          Olymp Trade customer support has been notified about the posted complaint.
          View replies
          Hello, Gauravxxx.

          Thank you for the feedback! If you have any questions, please, contact us in online chat, via e-mail [protected]@olymptrade.com or on Facebook www.facebook.com/olymptradecom/ We will help you!

          Best regards, Olymp Trade team.
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            A
            Alen Jayan
            Apr 19, 2023
            Apr 20, 2023
            This thread was updated on Apr 20, 2023
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            Resolved

            Complaint about Failed Transaction and Request for Refund

            Website: olymptrade.com

            Dear Olymp Trade Customer Support,

            I am writing to file a complaint regarding a failed transaction that occurred on 11th April 2023 on your platform. On that day, I attempted to deposit Rs.5991.96 into my Olymp Trade account via the UPI QR payment method, but the transaction failed. However, when I checked my bank account statement, I noticed that the same amount was debited from my account.

            I have contacted...
            +2 photos
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            S
            Sathiya_5308
            Apr 18, 2023
            Apr 20, 2023
            This thread was updated on Apr 20, 2023
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            Withdrawal money has not credited to my account

            Withdrawal money has not credited to my account 10 April 2023 has done my withdrawal my money has not credited yet please check this process and slove my problem
            Withdrawal request no:[protected]...
            +1 photos
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            A
            ARJUN TOMAR
            Apr 18, 2023
            Apr 20, 2023
            This thread was updated on Apr 20, 2023
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            It's been 4 days, I need my money urgently.
            Kindly reflect my money in my account?
            User id: 79878460
            Olymp Trade customer support has been notified about the posted complaint.
            View replies
            Hi, ARJUN TOMAR.

            Thank you for letting us know about this. We have passed the case to our financial specialists. They will contact you shortly.

            Best regards, Olymp Trade team.
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              S
              Santoshbhise
              Apr 17, 2023
              Apr 20, 2023
              This thread was updated on Apr 20, 2023
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              Address: Mumbai india

              My name is Santosh bhise 35 dollars 5/04/2023 6:54 pm but system m show nahi ho raha h problem slove ka nahi h customer care support very quality kuch bhi nahi Kiya ab tak finance team slovekargyi ab tak slove Kia nahi kya pataa slove karna h ya nahi customer care ko aur finance team ko my register mobile no [protected] amount 2867 attach federal Bank mail copy RRN no also avaliable screenshot account amount decuted
              +2 photos
              Olymp Trade customer support has been notified about the posted complaint.
              View replies
              Greetings, Santoshbhise.

              Thank you for letting us know about this. Kindly provide us with your ID account in the comment section. We will help you to solve the case.

              Best regards, Olymp Trade team.
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                M
                Madhan Devraj
                Apr 17, 2023
                Apr 20, 2023
                This thread was updated on Apr 20, 2023
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                I have recently(15/04/2023) changed my phone and I did a reset on the mobile which my google authenticator was there which contained the 2-factor authentication of my Olymp Trade account, and now I have installed Google Authenticator application on my new mobile but I'm not getting the one-time code of Olymp Trade on the new mobile, and I'm not able to access the account, I kindly request the support team to respond quickly and resolve my issue.
                Olymp Trade customer support has been notified about the posted complaint.
                View replies
                Hello, Madhan Devraj.

                Thank you for contacting us. For this request, kindly contact us so we can verify your request. You can contact us:
                - via e-mail [protected]@olymptrade.com
                - in a live chat at www.olymptrade.com
                - in direct messages of our group www.facebook.com/olymptradecom/
                We will help you! We will be very grateful for the update on your issue.

                Best regards, Olymp Trade team.
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                  I
                  Iqbal Bahl
                  Apr 17, 2023
                  Apr 20, 2023
                  This thread was updated on Apr 20, 2023
                  Resolved
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                  I have carefully studied the trading conditions of this broker and the services it provides to its customers. And with confidence that this broker is suitable for me on all parameters, I passed registration and verification.
                  But first I wanted to start trading on demo platform. But I couldn't find any link to demo platform. Is this service not available to clients of this broker anymore?
                  I don't have any trading experience and it will be a problem for me to start trading immediately on the real platform.
                  Apr 25, 2023
                  Complaint marked as Resolved 
                  I am so sorry that I wrote my complaint. This is due to the fact that I have no experience yet and I do not know how to call services properly. As it turned out I didn't need a demo platform but a demo account which is available in the trading platform menu. Now I have no problems. I apologize for the false accusation.
                  Olymp Trade customer support has been notified about the posted complaint.
                  View replies
                  Hello, Iqbal Bahl.

                  Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our traders.

                  Regarding the demo account, we are glad to confirm that yes, we have the demo account. To access it, you can click on your balance. There would be a list for you to choose from. There is a demo account.

                  Hope we clarified your understanding.
                  Best regards, Olymp Trade team.
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                    Tridipta Kumar Mahanty
                    from Kharagpur, West Bengal
                    Apr 15, 2023
                    Apr 17, 2023
                    This thread was updated on Apr 17, 2023
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                    Hello I'm Tridipta Kumar Mahanty, since it's my first on olymp trade I made a a minimum deposit of 10$ / 700 rupees on 12 April this month

                    My amount has been debited from my bank account through phonePe

                    Transaction ID:

                    T2304121905117260705893

                    Olymp Name: Tridipta Kumar Mahanty

                    Olymp ID:[protected]

                    And amount not reflected live olymp trade account app

                    Please let to reflect as soon as possible or if you can't do it, please refund me my money
                    +2 photos
                    Olymp Trade customer support has been notified about the posted complaint.
                    View replies
                    Greetings, Tridipta Kumar Mahanty.

                    We understand your disappointment. It is important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. We update us with your ID account in the comment section below. With it, we can track the pending for you and contact you later.

                    Best regards, Olymp Trade team.
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                      V
                      Vakkas shaikh
                      from Ahmedabad, Gujarat
                      Apr 15, 2023
                      Apr 17, 2023
                      This thread was updated on Apr 17, 2023
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                      Address: 16,akar flates,kocharab,kagdiwad, ellisbridge
                      Website: olymptrade.com/platform?af_sub1=olympplus_organic&c=olympplus_organic&pid=olympplus_organic&ref=olympplus_organic&traffic=1&utm_campaign=olympplus_organic&utm_medium=olympplus_organic&utm_sour

                      I deposited 45000 inr 48 hours ago and it's still
                      Not showing to olymp trade wallet and it's not refunded also please help me my money got stuck
                      +3 photos
                      Olymp Trade customer support has been notified about the posted complaint.
                      View replies
                      Greetings, Vakkas shaikh.

                      Thank you for letting us know about this. Kindly provide us with your ID account. So that we can check your case.

                      Best regards, Olymp Trade team.
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                        A
                        Akash730095
                        from Baraut, Uttar Pradesh
                        Apr 14, 2023
                        Apr 17, 2023
                        This thread was updated on Apr 17, 2023
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                        Sir my 2 withdrawl in olymp trade was not credited in my bank account 1 of rs 5244 amd 2 of rs 3600 many days has been passed away but they are not sending my money to my bank account i was very frustated and in problem i have send them my bank statement but there is no response from there side plzz give me my money plzzz 🙏🏻🙏🏻
                        +3 photos
                        Olymp Trade customer support has been notified about the posted complaint.
                        View replies
                        Hello, Akash730095.

                        Thank you for bringing this to our attention. We are so sorry that your experience did not match your expectations. Please leave us your ID account. So that we can check the pending for you. Then we will contact you directly with the latest update for the case.

                        It is recommended not to make the second withdrawal process when the first one has not been completed.

                        Best regards, Olymp Trade team.
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                          N
                          Natwar Yadav
                          from Bhopal, Madhya Pradesh
                          Apr 14, 2023
                          May 4, 2023
                          This thread was updated on May 4, 2023
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                          Resolved

                          Olymp trade has attracted me with the solid trading conditions and robust regulation in the first place. The possibility to trade hundreds of assets across several markets is awesome.
                          There is also a high leverage available for more convenience and increased profits.
                          Speaking of which, I didn't find it on the olymp trading platform. It’s either the broker does have some hidden conditions to get the 1:500 leverage, or it is not available at all.
                          Either way it seems like a deception of clients.
                          May 6, 2023
                          Complaint marked as Resolved 
                          It turned out that I didn’t look the right way on the platform. Olymp trade leverage is called multiplier. Next time I should trade on the demo account to be more knowledgeable about the peculiarities of the company. Sorry for bothering.
                          Olymp Trade customer support has been notified about the posted complaint.
                          View replies
                          Hello Natwar Yadav!

                          Thank you very much for such a detailed review. We appreciate your feedback.

                          The maximum leverage is 1:500 on Forex and 1:400 on MT4 Olymp Trade. You can also read this article in our blog and learn more about multipliers: https://blog.olymptrade.com/forex/leverage-in-the-forex-market.

                          Best regards, Olymp Trade team.
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                            A
                            ARJUN TOMAR
                            Apr 14, 2023
                            Apr 17, 2023
                            This thread was updated on Apr 17, 2023
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                            User ID: 79878460
                            Kindly reflect my money in my account. I need it very urgent.
                            Olymp Trade customer support has been notified about the posted complaint.
                            View replies
                            Hi, ARJUN TOMAR.

                            Thank you for letting us know about the withdrawal pending. We have passed your ID account and the case on to the financial specialists. They are working from their side and will contact you shortly.

                            Best regards, Olymp Trade team.
                            Reply
                            ARJUN TOMAR's [Complaint's author] reply, Apr 18, 2023
                            It's been 4 days now. How much more time they will need? I need money urgently
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                              V
                              Venkat2002
                              Apr 14, 2023
                              Apr 17, 2023
                              This thread was updated on Apr 17, 2023
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                              Resolved

                              I made withdrawal day back it show transactions was done, but amount not received yet. It shows transaction was already done before amount reaches to my bank account .
                              Request no.[protected].
                              +1 photos
                              Jul 27, 2023
                              Complaint marked as Resolved 
                              Olymp Trade customer support has been notified about the posted complaint.
                              View replies
                              Hello, Venkat2002.

                              Thank you for letting us know about the withdrawal pending. Kindly leave us your ID account in the comment section. We would like to check the pending for you as soon as we get your ID account.

                              Best regards, Olymp Trade team.
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                                J
                                Jasim780
                                Apr 14, 2023
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                                Please deposit my fund $999 USD or return back to my bank it's 3 months completed after the day of deposit I have send you all documents but still you not solving my issue and now you stoped replying on my emails also why you fools us why god was watching god will never forgive It's my hard earned money .
                                My email id is - jasim78 [protected]@gamil.com
                                User id[protected]
                                Please deposit my fund or return back to my bank and at list please reply on my mails please what I have messed you up please olymp trade don't bother me more.
                                +1 photos
                                Olymp Trade customer support has been notified about the posted complaint.
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                                  V
                                  Varchasva Khare
                                  Apr 13, 2023
                                  Apr 17, 2023
                                  This thread was updated on Apr 17, 2023
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                                  I have deleted my authenticator app and can't login to my account.
                                  email - vk.[protected]@gmail.com
                                  Olymp Trade customer support has been notified about the posted complaint.
                                  View replies
                                  Hello, Varchasva Khare.

                                  Thank you for writing to us. We can help you with that. Kindly leave your ID account. We can contact you and verify your request.

                                  Best regards, Olymp Trade team.
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                                    M
                                    manav50792
                                    Apr 12, 2023
                                    Apr 17, 2023
                                    This thread was updated on Apr 17, 2023
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                                    Olymptrade ID[protected]
                                    Amount not received till date.
                                    The amounts are Rs.5442(7th April)& Rs.1170(11th April)
                                    No one is responding .. please help..
                                    +2 photos
                                    Olymp Trade customer support has been notified about the posted complaint.
                                    View replies
                                    Hello, Manav50792.

                                    Thank you for letting us know about this. Kindly leave us your ID account in the comment section. We would like to check the pending for you as soon as we get your ID account.

                                    Best regards, Olymp Trade team.
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