Apr 20, 2023
Complaint marked as Resolved User id-100079513
Hello team i made a withdrawal of amount 10300 inr on 11-04-2023
And team reply that we did credit from our side and if you not recieve in to your bank then wait for 5 buisness days then let me know again
And that day complete on 19-04-23
And when i wrote mail on that day, i got a reply from execute that we want your bank statement i did sent also that statement
Then they replied that you will got a reply in 24 hours from our financial team or you have to wait again for 5 buisness days
And no reply after 24 hours from financial team it is too much fraustrating for me
Olymp Trade customer support has been notified about the posted complaint.
We understand your situation. However, the ID account you provide is not correct. Kindly check and respond to us with the correct one. To see your ID account, you can go to your Profile. The number with 8 digits under your name is the ID account you are looking for.
We are waiting for your response.
Best regards, Olymp Trade team.
Thank you for sending us the details of the case. However, the ID account you have provided is incorrect. The right one should be 8 digits. You can find the ID account under the name of your profile. Kindly leave us the right one in the comment section.
We are waiting for your response.
Best regards, Olymp Trade team.