Olymp Trade Complaints & Reviews

User id[protected]
Hello team i made a withdrawal of amount 10300 inr on[protected]
And team reply that we did credit from our side and if you not recieve in to your bank then wait for 5 buisness days then let me know again
And that day complete on 19-04-23
And when i wrote mail on that day, i got a reply from execute that we want your bank statement i did sent also that statement
Then they replied that you will got a reply in 24 hours from our financial team or you have to wait again for 5 buisness days
And no reply after 24 hours from also financial team it is too much fraustrating me

My Name is Prakash Babulal
User id: 99546355
I have made withdrawal on 31 / 03 /2023 of Ruppes 37500/-(Thirty seven thousand five hundred only), its been 20 days now for withdrawal request still its not been credited to my account and its been debited from olymp trade account on the same day,
I have sent many requests for enquiry of the withdrawal every time i get same response like our team is working on it, i am fed up with this kind of answer there is no proper follow up for my request, please rectify it soon or else i have to take legal action. And i need to make another withdrawal but without old request i cant make another withdrawal

I made request on 14 April but I didn't received my amount till 20 April
23360 is the amount and I want it back 🥹

My money has been depited from my bank but after two days the money not credited to olymptrade account 7000 INR date 17.4 2023 time 18.24 I'm waiting 48 howars but qike response please tarder id 99877020

Date of the incident :[protected]
Olymp trade Account number : 99926204

Description : on[protected] I requested a withdraw on olymp trade 6240 INR but I didn't get my amount its been 5 days still I didn't get my amount back and i also checked my withdraw status on olymp trade website it says withdraw was successful but amount was not credited on my bank account

12-04-23
Withdrawal money 7000 not credit my bank account
Request no.[protected]

7 days ago request not money receive me

User id: 79878460
Email: [protected]@gmail.com
Kindly reflect my money as soon as possible. I need it.

Please reply on my emails i am sending emails to you on this address [protected]@olymptrade.com
My email address was- [protected]@gmail.com
Please respond on my mails i am sending emails from last one month but you are not responding why you behaving like cheap and fraudsters type website.
Please read my latest emails and try to understand my situation. Please deposit my fund now it's 3 months and 4 days completed after the day of deposit it's very hard earned money what i have messed you up please don't bother me more
God's was watching god never forgive.

I am sending emails why you are not replying on my email what I have messed you up my deposit still pending 3 months and 4 days completed after the day of deposits please seen my emails and try to understand my situation .
I am waiting for your reply.
My email id- [protected]@gmail.com

I have recently updated two factor authentication by google authenticator app and accidentally my phone got out of order, unknowingly i have uninstalled the app ( my phone got dead and handset manufacturer ended support to the phone model) and i have lost the backup code and there is no way i can login to my account. So please help me with this as I possess my login credentials and all related documents whichi gave at the time of account verification. i have updated try to recover my account through any one of those. And the website of olymp trade does not have any option to recover my account and also there is no customer support. Olymp trade does not give me any option to recover my account and they can use my email ID or DOB instead of two factor authentication

Dear Olymp Trade Customer Support,

I am writing to file a complaint regarding a failed transaction that occurred on 11th April 2023 on your platform. On that day, I attempted to deposit Rs.5991.96 into my Olymp Trade account via the UPI QR payment method, but the transaction failed. However, when I checked my bank account statement, I noticed that the same amount was debited from my account.

I have contacted my bank, but they have advised me that the transaction was successful and that I need to contact Olymp Trade to resolve this matter.

Therefore, I am requesting an immediate refund of the amount that was debited from my account as it was not reflected in my Olymp Trade account due to the failed transaction. Please investigate this issue and provide me with a prompt resolution.

For your reference, I have attached a copy of the transaction receipt and my Olymp Trade Account Transaction dashboard.

Please note that I clicked on the consent 'Yes, I paid Rs.6991.94' on the transaction page.

I kindly ask you to prioritize this matter and take the necessary action to ensure a refund of the deducted amount as soon as possible.

My Olymp Trade Id is 14142851, and my email is [protected]@gmail.com. The request number is [protected].

Thank you for your prompt attention to this matter.

Sincerely,

Alen Jayan

Withdrawal money has not credited to my account 10 April 2023 has done my withdrawal my money has not credited yet please check this process and slove my problem
Withdrawal request no:[protected]...

It's been 4 days, I need my money urgently.
Kindly reflect my money in my account?
User id: 79878460

My name is Santosh bhise 35 dollars 5/04/2023 6:54 pm but system m show nahi ho raha h problem slove ka nahi h customer care support very quality kuch bhi nahi Kiya ab tak finance team slovekargyi ab tak slove Kia nahi kya pataa slove karna h ya nahi customer care ko aur finance team ko my register mobile no [protected] amount 2867 attach federal Bank mail copy RRN no also avaliable screenshot account amount decuted

I have recently(15/04/2023) changed my phone and I did a reset on the mobile which my google authenticator was there which contained the 2-factor authentication of my Olymp Trade account, and now I have installed Google Authenticator application on my new mobile but I'm not getting the one-time code of Olymp Trade on the new mobile, and I'm not able to access the account, I kindly request the support team to respond quickly and resolve my issue.

I have carefully studied the trading conditions of this broker and the services it provides to its customers. And with confidence that this broker is suitable for me on all parameters, I passed registration and verification.
But first I wanted to start trading on demo platform. But I couldn't find any link to demo platform. Is this service not available to clients of this broker anymore?
I don't have any trading experience and it will be a problem for me to start trading immediately on the real platform.

Hello I'm Tridipta Kumar Mahanty, since it's my first on olymp trade I made a a minimum deposit of 10$ / 700 rupees on 12 April this month

My amount has been debited from my bank account through phonePe

Transaction ID:

T2304121905117260705893

Olymp Name: Tridipta Kumar Mahanty

Olymp ID:[protected]

And amount not reflected live olymp trade account app

Please let to reflect as soon as possible or if you can't do it, please refund me my money

I deposited 45000 inr 48 hours ago and it's still
Not showing to olymp trade wallet and it's not refunded also please help me my money got stuck

Sir my 2 withdrawl in olymp trade was not credited in my bank account 1 of rs 5244 amd 2 of rs 3600 many days has been passed away but they are not sending my money to my bank account i was very frustated and in problem i have send them my bank statement but there is no response from there side plzz give me my money plzzz 🙏🏻🙏🏻

Olymp trade has attracted me with the solid trading conditions and robust regulation in the first place. The possibility to trade hundreds of assets across several markets is awesome.
There is also a high leverage available for more convenience and increased profits.
Speaking of which, I didn't find it on the olymp trading platform. It’s either the broker does have some hidden conditions to get the 1:500 leverage, or it is not available at all.
Either way it seems like a deception of clients.