I just recently decide to become a customer to this platform, and I need to say that I am having problems with it. So, what happened was that I basically read so many reviews and watched a lot of videos of other traders sharing their trading experience on this platform. They were telling and showing their strategies, how much they won and what they did to get those results. They were trading things like Cryptos, ETFs, some OTC instruments, Composites, Forex and so much more. So, in order to jumpstart my process, I registered an account, skipped the whole demo trading process and just did a deposit. I logged into the platform and all I see on the menu are just three categories, something called Fixed-Time that I don't understand what it is all about, Forex and Stocks. So where are all the ETFs, commodities that I was promised? I tried log in both from my laptop and on my phone, and it is all the same??
Apr 15, 2023
Complaint marked as Resolved Okay maybe I was just too hasty to draw some conclusions, the three categories I talked about earlier, they were something called the trading modes, not the actual assets themselves. I browsed the platform a little bit further, and found the asset classes under the categories of the trading modes. It is all okay now, I am finally able to trade the commodities and ETFs I liked. And actually, there are so many more assets here to have fun with. Nice!
Olymp Trade customer support has been notified about the posted complaint.
Thank you for letting us know about the withdrawal pending. We have passed your ID account and the case on to the financial specialists. They are working from their side and will contact you shortly.
Best regards, Olymp Trade team.