Verified Support
Apr 04, 2023
Olymp Trade Customer Care's response Hi, smmmm!
Thank you for sharing your concerns with us. We ensure that you can continue trading safely with us! Olymp Trade has the legal right to offer its services to clients worldwide, as we have been doing for the last 9 years. The regulation you mentioned specifies that Forex trading with currency assets is not authorized in India.
To stay in line with the RBI and continue trading in FTT and Forex modes freely, simply open deals with other assets, except currencies. You can use commodities, indices, cryptocurrencies, metals, and more. Alternatively, you can turn to other trading modes offered on the platform.
Kindly note that you can view the history of quotes on our platform. To do this, please go to the "Help" section on the platform and select the "Assets" menu. After choosing the asset which you want to check, you can find the information of quotes under the "Quotes History" sub-menu. There, you can select the date and time of the quote which you would like to check. Also, we have an independent department in our company that works in such situations. If you do not agree with the results of the trades, then they will check them for you. Please send an e-mail to [protected]@olymptrade.com.
Wish you productive trading!
Best regards, Olymp Trade team.
Thank you for letting us know about this case. Kindly leave us your ID account. So that we can make an investigation and contact you with the update on the case.
Waiting for your reply.
Best regards, Olymp Trade team.
Please consider and solve my problem and i had a another withdrawal issue then i raised in a another complaint.
We are glad that your case has been solved. It is a pleasure to support you with it.
Best regards, Olymp Trade team.