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Olymp Trade Complaints & Reviews

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Updated: Oct 13, 2026
Complaints 1567
Resolved
1149
Unresolved
418
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Olymp Trade reviews & complaints page 23

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S
Sumit shiva
from Karnal, Haryana
Apr 21, 2023
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Fraud aap 10 days nikal gayy pr mera 160 dolarr abhi tk nhi diyaa fraud aap h
Olymp Trade customer support has been notified about the posted complaint.
Hi, dear Sumit shiva.

It's a pity that you have made this conclusion. Kindly leave us with your ID account so that we can check the pending for you.

Best regards, Olymp Trade team.
Sumit shiva's [Complaint's author] reply, Apr 21, 2023
I'd account 2822604281
Olymp Trade Customer Care's response, Apr 26, 2023
Verified Support
Hi, Sumit shiva.

The ID account that you provides is incorrect. The correct one should be 8 digits and under your profile name. Kindly leave us the right one.

Best regards, Olymp Trade team.
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    S
    Sumit shiva
    from Karnal, Haryana
    Apr 21, 2023
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    Sir mana 160 dolar wihdarw Kiya tha but account m credited nhi huaa 12/04/2023 olymp trade not help me
    Olymp Trade customer support has been notified about the posted complaint.
    Hello, Sumit shiva.

    Kindly leave us your ID account in the comment section. So that we can solve the case for you.

    Best regards, Olymp Trade team.
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      1
      10079513
      from Singrauli, Madhya Pradesh
      Apr 20, 2023
      Resolved
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      Resolved

      User id[protected]
      Hello team i made a withdrawal of amount 10300 inr on[protected]
      And team reply that we did credit from our side and if you not recieve in to your bank then wait for 5 buisness days then let me know again
      And that day complete on 19-04-23
      And when i wrote mail on that day, i got a reply from execute that we want your bank statement i did sent also that statement
      Then they replied that you will got a reply in 24 hours from our financial team or you have to wait again for 5 buisness days
      And no reply after 24 hours from also financial team it is too much fraustrating me
      Apr 20, 2023
      Complaint marked as Resolved 
      User id-100079513 Hello team i made a withdrawal of amount 10300 inr on 11-04-2023 And team reply that we did credit from our side and if you not recieve in to your bank then wait for 5 buisness days then let me know again And that day complete on 19-04-23 And when i wrote mail on that day, i got a reply from execute that we want your bank statement i did sent also that statement Then they replied that you will got a reply in 24 hours from our financial team or you have to wait again for 5 buisness days And no reply after 24 hours from financial team it is too much fraustrating for me
      Olymp Trade customer support has been notified about the posted complaint.
      Hello,

      We understand your situation. However, the ID account you provide is not correct. Kindly check and respond to us with the correct one. To see your ID account, you can go to your Profile. The number with 8 digits under your name is the ID account you are looking for.

      We are waiting for your response.
      Best regards, Olymp Trade team.
      Olymp Trade Customer Care's response, Apr 26, 2023
      Verified Support
      Hello, 10079513.

      Thank you for sending us the details of the case. However, the ID account you have provided is incorrect. The right one should be 8 digits. You can find the ID account under the name of your profile. Kindly leave us the right one in the comment section.

      We are waiting for your response.
      Best regards, Olymp Trade team.
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        P
        prkshcl
        from Mysore, Karnataka
        Apr 20, 2023
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        My Name is Prakash Babulal
        User id: 99546355
        I have made withdrawal on 31 / 03 /2023 of Ruppes 37500/-(Thirty seven thousand five hundred only), its been 20 days now for withdrawal request still its not been credited to my account and its been debited from olymp trade account on the same day,
        I have sent many requests for enquiry of the withdrawal every time i get same response like our team is working on it, i am fed up with this kind of answer there is no proper follow up for my request, please rectify it soon or else i have to take legal action. And i need to make another withdrawal but without old request i cant make another withdrawal
        Olymp Trade customer support has been notified about the posted complaint.
        Hello, Prkshcl.

        We are sorry to hear you had such a frustrating experience, but we really appreciate you bringing this issue to our attention. We have passed your ID account and the details to our financial specialists. They are conducting an investigation then they will contact you shortly.

        Kindly be patient while we are working on it.
        Best regards, Olymp Trade team.
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          R
          Ritik vaish
          Apr 20, 2023
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          Address: James Street, Kingstown, First Floor, First St Vincent Bank Ltd Building, Saint Vincent and the Grenadines India
          Website: linktr.ee/olympglobal?fbclid=PAAaY2oAug6MuEZREcqLK72POoV4OFlxvN2QcAcCu7DZfdEqK2-bYFNj-sbdM

          I made request on 14 April but I didn't received my amount till 20 April
          23360 is the amount and I want it back 🥹
          Olymp Trade customer support has been notified about the posted complaint.
          Hi, Ritik vaish.

          Thank you for writing to us. Please update us with your ID account in the comment section. With it, we can check the case and contact you directly.

          Best regards, Olymp Trade team.
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            S
            Apr 19, 2023
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            Address: 19 MMC colony madurai tamil nadu

            My money has been depited from my bank but after two days the money not credited to olymptrade account 7000 INR date 17.4 2023 time 18.24 I'm waiting 48 howars but qike response please tarder id 99877020
            Olymp Trade customer support has been notified about the posted complaint.
            Hi, [protected]@gmail.com.

            Thank you for writing to us. We have passed your ID account and the details of the case to our financial specialists. They will check the pending and contact you shortly.

            Best regards, Olymp Trade team.
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              S
              sakthinithesh
              from Namakkal, Tamil Nadu
              Apr 19, 2023
              Resolved
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              Resolved

              Address: First Floor, First St. Vincent Bank Ltd Building, P.O. Box 1574, James Street, Kingstown, St. Vincent & the Grenadines

              Date of the incident :[protected]
              Olymp trade Account number : 99926204

              Description : on[protected] I requested a withdraw on olymp trade 6240 INR but I didn't get my amount its been 5 days still I didn't get my amount back and i also checked my withdraw status on olymp trade website it says withdraw was successful but amount was not credited on my bank account
              Apr 28, 2023
              Complaint marked as Resolved 
              payment received
              Olymp Trade customer support has been notified about the posted complaint.
              Hello, Sakthinithesh.

              Thank you for writing to us. We have passed your ID account and the details of the case to our financial specialists. They will check the pending and contact you shortly.

              Best regards, Olymp Trade team.
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                A
                Apr 19, 2023
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                Address: India

                12-04-23
                Withdrawal money 7000 not credit my bank account
                Request no.[protected]

                7 days ago request not money receive me
                Olymp Trade customer support has been notified about the posted complaint.
                Hello, [protected]@gmail.com.

                Thank you for writing to us. Kindly provide us with your ID account in the comment section. With it, we can check the pending and contact you shortly.

                Best regards, Olymp Trade team.
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                  A
                  ARJUN TOMAR
                  Apr 19, 2023
                  Resolved
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                  Resolved

                  User id: 79878460
                  Email: [protected]@gmail.com
                  Kindly reflect my money as soon as possible. I need it.
                  Apr 27, 2023
                  Complaint marked as Resolved 
                  Olymp Trade customer support has been notified about the posted complaint.
                  Hello, ARJUN TOMAR.

                  We have passed your information on to the financial department. They will contact you shortly.

                  Best regards, Olymp Trade team.
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                    J
                    Jasim7800
                    Apr 19, 2023
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                    Website: olymptrade.com

                    Please reply on my emails i am sending emails to you on this address [protected]@olymptrade.com
                    My email address was- [protected]@gmail.com
                    Please respond on my mails i am sending emails from last one month but you are not responding why you behaving like cheap and fraudsters type website.
                    Please read my latest emails and try to understand my situation. Please deposit my fund now it's 3 months and 4 days completed after the day of deposit it's very hard earned money what i have messed you up please don't bother me more
                    God's was watching god never forgive.
                    Olymp Trade customer support has been notified about the posted complaint.
                    Greetings, Jasim7800.

                    We are sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right.

                    To do so, please provide us with your ID account in the comment section. Only with it, we can have a fully understanding of your case and equip you with comprehensive support.

                    Another thing you can do is you can file a complaint at [protected]@olymptrade.com. They will review your case and give a final decision from the company.

                    Best regards, Olymp Trade team.
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                      J
                      Jasim780
                      Apr 19, 2023
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                      I am sending emails why you are not replying on my email what I have messed you up my deposit still pending 3 months and 4 days completed after the day of deposits please seen my emails and try to understand my situation .
                      I am waiting for your reply.
                      My email id- [protected]@gmail.com
                      Olymp Trade customer support has been notified about the posted complaint.
                      Hi there!

                      Please enter your email address or your ID correctly. Unfortunately, we could not find your emails from the email you specified.

                      Best regards, Olymp Trade team.
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                        G
                        Gauravxxx
                        Apr 19, 2023
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                        I have recently updated two factor authentication by google authenticator app and accidentally my phone got out of order, unknowingly i have uninstalled the app ( my phone got dead and handset manufacturer ended support to the phone model) and i have lost the backup code and there is no way i can login to my account. So please help me with this as I possess my login credentials and all related documents whichi gave at the time of account verification. i have updated try to recover my account through any one of those. And the website of olymp trade does not have any option to recover my account and also there is no customer support. Olymp trade does not give me any option to recover my account and they can use my email ID or DOB instead of two factor authentication
                        Olymp Trade customer support has been notified about the posted complaint.
                        Hello, Gauravxxx.

                        Thank you for the feedback! If you have any questions, please, contact us in online chat, via e-mail [protected]@olymptrade.com or on Facebook www.facebook.com/olymptradecom/ We will help you!

                        Best regards, Olymp Trade team.
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                          A
                          Alen Jayan
                          Apr 19, 2023
                          Dec 12, 2024
                          This thread was updated on Dec 12, 2024
                          Resolved
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                          Resolved

                          Website: olymptrade.com

                          Dear Olymp Trade Customer Support,

                          I am writing to file a complaint regarding a failed transaction that occurred on 11th April 2023 on your platform. On that day, I attempted to deposit Rs.5991.96 into my Olymp Trade account via the UPI QR payment method, but the transaction failed. However, when I checked my bank account statement, I noticed that the same amount was debited from my account.

                          I have contacted my bank, but they have advised me that the transaction was successful and that I need to contact Olymp Trade to resolve this matter.

                          Therefore, I am requesting an immediate refund of the amount that was debited from my account as it was not reflected in my Olymp Trade account due to the failed transaction. Please investigate this issue and provide me with a prompt resolution.

                          For your reference, I have attached a copy of the transaction receipt and my Olymp Trade Account Transaction dashboard.

                          Please note that I clicked on the consent 'Yes, I paid Rs.6991.94' on the transaction page.

                          I kindly ask you to prioritize this matter and take the necessary action to ensure a refund of the deducted amount as soon as possible.

                          My Olymp Trade Id is 14142851, and my email is [protected]@gmail.com. The request number is [protected].

                          Thank you for your prompt attention to this matter.

                          Sincerely,

                          Alen Jayan
                          May 23, 2023
                          Complaint marked as Resolved 
                          Olymp Trade customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 20, 2023
                          Olymp Trade Customer Care's response
                          Hello, Alen Jayan.

                          Thank you for letting us know about this. We have passed your ID account and the details to our financial specialists. They are checking from their side. They will contact you shortly with support.

                          Best regards, Olymp Trade team.
                          olymptrade.com

                          Dear Olymp Trade Customer Support,

                          I am writing to file a complaint regarding a failed transaction that occurred on 12th december 2024 on your platform. On that day, I attempted to deposit Rs.1000 into my Olymp Trade account via the UPI QR payment method, but the transaction failed. However, when I checked my bank account statement, I noticed that the same amount was debited from my account.

                          I have contacted my bank, but they have advised me that the transaction was successful and that I need to contact Olymp Trade to resolve this matter.

                          Therefore, I am requesting an immediate refund of the amount that was debited from my account as it was not reflected in my Olymp Trade account due to the failed transaction. Please investigate this issue and provide me with a prompt resolution.

                          For your reference, I have attached a copy of the transaction receipt and my Olymp Trade Account Transaction dashboard.

                          Please note that I clicked on the consent 'Yes, I paid Rs.1000' on the transaction page.
                          My Olymp Trade Id is[protected], and my email is [protected]@gmail.com. The request number is [protected].

                          Thank you for your prompt attention to this matter.

                          Sincerely,

                          Aditya more
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                            ARJUN TOMAR
                            Apr 18, 2023
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                            It's been 4 days, I need my money urgently.
                            Kindly reflect my money in my account?
                            User id: 79878460
                            Olymp Trade customer support has been notified about the posted complaint.
                            Hi, ARJUN TOMAR.

                            Thank you for letting us know about this. We have passed the case to our financial specialists. They will contact you shortly.

                            Best regards, Olymp Trade team.
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                              S
                              Santoshbhise
                              Apr 17, 2023
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                              Address: Mumbai india

                              My name is Santosh bhise 35 dollars 5/04/2023 6:54 pm but system m show nahi ho raha h problem slove ka nahi h customer care support very quality kuch bhi nahi Kiya ab tak finance team slovekargyi ab tak slove Kia nahi kya pataa slove karna h ya nahi customer care ko aur finance team ko my register mobile no [protected] amount 2867 attach federal Bank mail copy RRN no also avaliable screenshot account amount decuted
                              Olymp Trade customer support has been notified about the posted complaint.
                              Greetings, Santoshbhise.

                              Thank you for letting us know about this. Kindly provide us with your ID account in the comment section. We will help you to solve the case.

                              Best regards, Olymp Trade team.
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                                M
                                Madhan Devraj
                                Apr 17, 2023
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                                I have recently(15/04/2023) changed my phone and I did a reset on the mobile which my google authenticator was there which contained the 2-factor authentication of my Olymp Trade account, and now I have installed Google Authenticator application on my new mobile but I'm not getting the one-time code of Olymp Trade on the new mobile, and I'm not able to access the account, I kindly request the support team to respond quickly and resolve my issue.
                                Olymp Trade customer support has been notified about the posted complaint.
                                Hello, Madhan Devraj.

                                Thank you for contacting us. For this request, kindly contact us so we can verify your request. You can contact us:
                                - via e-mail [protected]@olymptrade.com
                                - in a live chat at www.olymptrade.com
                                - in direct messages of our group www.facebook.com/olymptradecom/
                                We will help you! We will be very grateful for the update on your issue.

                                Best regards, Olymp Trade team.
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                                  Iqbal Bahl
                                  Apr 17, 2023
                                  Resolved
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                                  Resolved

                                  I have carefully studied the trading conditions of this broker and the services it provides to its customers. And with confidence that this broker is suitable for me on all parameters, I passed registration and verification.
                                  But first I wanted to start trading on demo platform. But I couldn't find any link to demo platform. Is this service not available to clients of this broker anymore?
                                  I don't have any trading experience and it will be a problem for me to start trading immediately on the real platform.
                                  Apr 25, 2023
                                  Complaint marked as Resolved 
                                  I am so sorry that I wrote my complaint. This is due to the fact that I have no experience yet and I do not know how to call services properly. As it turned out I didn't need a demo platform but a demo account which is available in the trading platform menu. Now I have no problems. I apologize for the false accusation.
                                  Olymp Trade customer support has been notified about the posted complaint.
                                  Hello, Iqbal Bahl.

                                  Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our traders.

                                  Regarding the demo account, we are glad to confirm that yes, we have the demo account. To access it, you can click on your balance. There would be a list for you to choose from. There is a demo account.

                                  Hope we clarified your understanding.
                                  Best regards, Olymp Trade team.
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                                    Tridipta Kumar Mahanty
                                    from Kharagpur, West Bengal
                                    Apr 15, 2023
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                                    Hello I'm Tridipta Kumar Mahanty, since it's my first on olymp trade I made a a minimum deposit of 10$ / 700 rupees on 12 April this month

                                    My amount has been debited from my bank account through phonePe

                                    Transaction ID:

                                    T2304121905117260705893

                                    Olymp Name: Tridipta Kumar Mahanty

                                    Olymp ID:[protected]

                                    And amount not reflected live olymp trade account app

                                    Please let to reflect as soon as possible or if you can't do it, please refund me my money
                                    Olymp Trade customer support has been notified about the posted complaint.
                                    Greetings, Tridipta Kumar Mahanty.

                                    We understand your disappointment. It is important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. We update us with your ID account in the comment section below. With it, we can track the pending for you and contact you later.

                                    Best regards, Olymp Trade team.
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                                      V
                                      Vakkas shaikh
                                      from Ahmedabad, Gujarat
                                      Apr 15, 2023
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                                      Address: 16,akar flates,kocharab,kagdiwad, ellisbridge
                                      Website: olymptrade.com/platform?af_sub1=olympplus_organic&c=olympplus_organic&pid=olympplus_organic&ref=olympplus_organic&traffic=1&utm_campaign=olympplus_organic&utm_medium=olympplus_organic&utm_sour

                                      I deposited 45000 inr 48 hours ago and it's still
                                      Not showing to olymp trade wallet and it's not refunded also please help me my money got stuck
                                      Olymp Trade customer support has been notified about the posted complaint.
                                      Greetings, Vakkas shaikh.

                                      Thank you for letting us know about this. Kindly provide us with your ID account. So that we can check your case.

                                      Best regards, Olymp Trade team.
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                                        Akash730095
                                        from Baraut, Uttar Pradesh
                                        Apr 14, 2023
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                                        Sir my 2 withdrawl in olymp trade was not credited in my bank account 1 of rs 5244 amd 2 of rs 3600 many days has been passed away but they are not sending my money to my bank account i was very frustated and in problem i have send them my bank statement but there is no response from there side plzz give me my money plzzz 🙏🏻🙏🏻
                                        Olymp Trade customer support has been notified about the posted complaint.
                                        Hello, Akash730095.

                                        Thank you for bringing this to our attention. We are so sorry that your experience did not match your expectations. Please leave us your ID account. So that we can check the pending for you. Then we will contact you directly with the latest update for the case.

                                        It is recommended not to make the second withdrawal process when the first one has not been completed.

                                        Best regards, Olymp Trade team.
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