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Olymp Trade Complaints & Reviews

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Updated: Oct 26, 2025
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Olymp Trade reviews & complaints page 23

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J
Jayesh Lakshmi
Mar 23, 2023
Mar 27, 2023
This thread was updated on Mar 27, 2023
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I heard of such a fascinating tool - risk free trades. As far as I knew they could be activated only if you have a specific status, Expert, and actually they help you to get back money from a lost trade. So, I also heard that it's possible to buy them, intentionally.
I started trading and actually did a lot to analyze one deal precisely. I was fully convinced of my forecast, but unfortunately, there was a mistake in the analysis and I didn't count some crucial variables. Still, I couldn't find any ability to get this position back. So, what's wrong? I was disinformed or something?
Mar 28, 2023
Complaint marked as Resolved 
Crap... Shame on my inattentiveness. I ought to read terms and conditions properly. How could I miss the information about fixed-time trading mode. This instrument can be applied only to this mode and somehow I forgot to get aware of it before opening a position. Well... At least I gained experience, and it will help me not to make such silly mistakes in future. Thanks for clarification!
Olymp Trade customer support has been notified about the posted complaint.
Greetings, Jayesh Lakshmi.

Thank you for writing to us. We are glad to confirm that we do offer Risk free trades. Risk-free trade is a tool that safeguards your money in case of an incorrect forecast. If you open a deal with a risk-free trade and your forecast ends up incorrect, the trade amount will be returned to your account.
How does risk-free trade work?
If you have a risk-free trade, you can activate it and open trade within a specified amount. In the case of a negative result, you will not lose the trade amount.
For example, the risk-free trade amount is 100 USD. It means that after you activate the risk-free trade, you may open a trade that does not exceed 100 USD. In case of an unsuccessful trade, you do not lose that 100 USD, you get this amount back. You may activate the trade amount which is less than the risk-free trade limit. Example: The risk-free trade limit is 100 USD. You have activated the risk-free trade but entered 80 USD as the "trade amount". In case of an unsuccessful trade, we will return 80 USD to your account. However, the whole 100 USD risk-free trade will be consumed.
Please be informed that a risk-free trade doesn't work with a pending order. If you activate a risk-free trade and then, create a pending order, when the deal is activated, it will be executed as a normal deal without risk-free protection.

Hope we clarified your question.
Best regards, Olymp Trade team.
Olymp Trade Customer Care's response, Apr 6, 2023
Verified Support
Hi, Jayesh Lakshmi.

Thank you for writing back to us and marking this as “resolved”. It is always a pleasure to be able to help with a question. Kindly note that we can learn to trade together. We offer free education and a demo account for you to practice.

We wish you a lot of success!
Best regards, Olymp Trade team.
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    Krishnaaero
    Mar 23, 2023
    Mar 30, 2023
    This thread was updated on Mar 30, 2023
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    Its been 25 days my payment got failed from olymptrade end but upi payment is successful its 2000 rupees . still no response. olumptrade is cheating like anything.
    +1 photos
    Olymp Trade customer support has been notified about the posted complaint.
    Greetings, Krishnaaero.

    We are sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. Please leave us your ID account so we can investigate and respond to you quickly.

    Best regards, Olymp Trade team.
    Krishnaaero's [Complaint's author] reply, Mar 30, 2023
    my id 94982653
    Olymp Trade Customer Care's response, Apr 4, 2023
    Verified Support
    Hi, Krishnaaero.

    Thank you for replying to us. We have passed your ID account to our financial specialists. They will contact you shortly.

    Best regards, Olymp Trade team.
    Krishnaaero's [Complaint's author] reply, Apr 8, 2023
    still no update regarding my refund
    Krishnaaero's [Complaint's author] reply, May 3, 2023
    why you people not at all resolving my complaints
    Olymp Trade Customer Care's response, May 9, 2023
    Verified Support
    Hi, Krishnaaero.

    We are writing to you to let you know that we have sent an email to you. Kindly check your email. If you have any questions, you can check with our support team via that email.

    Thank you for your patience.
    Best regards, Olymp Trade team.
    Hi brother, I am helping all youngsters here because I see more youngsters are using this app. Please please it's a humble request to not lose your money on this app, uninstall this app asap and move on with your life, if you are really interested in trading, learn intraday in the Indian stock market (NSE/BSE) which is backed by gov entity SEBI. RBI has already banned this app, you can check here - https://rbi.org.in/scripts/bs_viewcontent.aspx?Id=4183

    I have been using this app for a month now already lost more than 200 dollars, this is my research on this app.

    How it all begins
    - You get influenced by watching fake YouTubers and influencers showing how they earn 1000s of dollars per day by making a 1-2 minute trade, which is totally fake.
    - You download the app and see that it has a demo account with demo money.
    - You start trading with a demo account, and you see how easy you are winning the trades, you will start winning 7 out of 10 trades.
    - This will motivate you to try with your real money.
    - That's where the game starts when you start trading with real money, the chart starts manipulation, and you will start losing 7 out of 10 trades because the prices are manipulated.
    - To be even more

    Check my other complaints and comments, I have already shared the proof of how olymptrade fraud chart manipulation works.
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      Ashishvppp
      Mar 22, 2023
      Mar 24, 2023
      This thread was updated on Mar 24, 2023
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      Address: Punjab chechuru
      Website: Olymp trade app

      Hi the found i deposited on the olymp trade app is not showing either in the dashboard or in my bank account, i have clicked "I have paid" option still not showing
      Request number:-[protected]
      Deposited:-700
      +1 photos
      Olymp Trade customer support has been notified about the posted complaint.
      Hello, Ashishvppp.

      Thank you for bringing this to our attention. Kindly leave us your ID account. With it, we can track the pending and contact you with comprehensive support.

      Best regards, Olymp Trade team.
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        Kartik Chhangani
        Mar 22, 2023
        Mar 30, 2023
        This thread was updated on Mar 30, 2023
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        Address: Bhosari

        Hello sir I have done payment through UPI QR but in olymp wallet it will not credited and in transaction history it will show as transaction failed and it will be 12 hours from payment pls take an action pls refund my amount in my bank account
        +2 photos
        Olymp Trade customer support has been notified about the posted complaint.
        Greetings, Kartik Chhangani.

        Thank you for bringing this to our attention. We have technical difficulties with UPI. Kindly leave us your ID account. With it, we can track the pending and contact you with comprehensive support.

        Best regards, Olymp Trade team.
        Hi brother, I am helping all youngsters here because I see more youngsters are using this app. Please please it's a humble request 🙏🙏 to not lose your money on this app, uninstall this app asap and move on with your life, if you are really interested in trading, learn intraday in the Indian stock market (NSE/BSE) which is backed by gov entity SEBI. RBI has already banned this app, you can check here - https://rbi.org.in/scripts/bs_viewcontent.aspx?Id=4183

        I have been using this app for a month now already lost more than 200 dollars, this is my research on this app.

        How it all begins
        - You get influenced by watching fake YouTubers and influencers showing how they earn 1000s of dollars per day by making a 1-2 minute trade, which is totally fake.
        - You download the app and see that it has a demo account with demo money.
        - You start trading with a demo account, and you see how easy you are winning the trades, you will start winning 7 out of 10 trades.
        - This will motivate you to try with your real money.
        - That's where the game starts when you start trading with real money, the chart starts manipulation, and you will start losing 7 out of 10 trades because the prices are manipulated.

        Check my other complaints and comments, I have already shared the proof of how olymptrade fraud chart manipulation works.
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          Kartik Chhangani
          Mar 21, 2023
          Mar 30, 2023
          This thread was updated on Mar 30, 2023
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          Address: Pune

          Hii sir I have deposited amount but after sometime in transaction history it will show as failed transaction then what should I do please refund my amount in my account
          +2 photos
          Olymp Trade customer support has been notified about the posted complaint.
          Hi, Kartik Chhangani.

          Thank you for bringing this to our attention. We have technical difficulties with UPI. Kindly leave us your ID account. With it, we can track the pending and contact you with comprehensive support.

          Best regards, Olymp Trade team.
          Hi brother, I am helping all youngsters here because I see more youngsters are using this app. Please please it's a humble request 🙏🙏 to not lose your money on this app, uninstall this app asap and move on with your life, if you are really interested in trading, learn intraday in the Indian stock market (NSE/BSE) which is backed by gov entity SEBI.
          RBI has already banned this app, you can check here - https://rbi.org.in/scripts/bs_viewcontent.aspx?Id=4183

          I have been using this app for a month now already lost more than 200 dollars, this is my research on this app.

          How it all begins
          - You get influenced by watching fake YouTubers and influencers showing how they earn 1000s of dollars per day by making a 1-2 minute trade, which is totally fake.
          - You download the app and see that it has a demo account with demo money.
          - You start trading with a demo account, and you see how easy you are winning the trades, you will start winning 7 out of 10 trades.
          - This will motivate you to try with your real money.
          - That's where the game starts when you start trading with real money, the chart starts manipulation, and you will start losing 7 out of 10 trades because the prices are manipulated.

          Check my other complaints and comments, I have already shared the proof of how olymptrade fraud chart manipulation works.
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            Prasoon Chahal
            from Delhi, Delhi
            Mar 21, 2023
            Mar 21, 2023
            This thread was updated on Mar 21, 2023
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            I thought this was a renowned place for converting foreign exchange pairs into each other for a profit, or a loss for that matter. That does not matter. The issue is that, I opened up for this company after seeing the reviews about it, came to the conclusion that it is safe, reliable, and I will have access to all these assets.

            Okay. So I deposited. They don't take many national currencies, so I deposited what they wanted. This is my first time doing this, and I wasn't even looking to become a trader. So I go on there, see all these forex pairs I can trade, and somehow I can trade the Japanese Yen, the Australian Dollar, the Swiss Francs, all that. I buy and sell Japanese yen against the US dollar, but if I buy Japanese yen, why do I win or lose money in my own currency? I don't want USD or INR, I want JPY yen, I want to buy JPY and being able to withdraw JPY. Doesn't it work like that?
            Mar 24, 2023
            Complaint marked as Resolved 
            Allright guys, I had to dig in, talk to the customer service and do some research. Turns out, you are not actually buying the currency, but you are buying something called the contracts for differences (CFDs). So you only trade them for the profits and losses. I don't have any problems with it anymore, now that I understood how the system works.
            Olymp Trade customer support has been notified about the posted complaint.
            Hello, Prasoon Chahal.

            Thanks so much for sharing your experience with us. We are glad you have made this question. As far as we understand, you may have a confusion about the assets definition. Assets are subject to trade. The asset price is mainly affected by the volume of trades on it. The more traders buy the asset, the faster its price rises. If the asset is sold in high volumes, its price falls. The asset price fluctuation over a particular time interval is called volatility.

            Please note that the purpose of trading often is not to purchase an asset but to make a profit on the difference between its buy and sell prices. It means you can earn when the asset price rises and when it goes down. So when you trade JPY/USD, you do not earn JPY, you are gaining profit from the price.

            Hope this is clarified your question.
            Best regards, Olymp Trade team.
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              ARJUN TOMAR
              Mar 21, 2023
              Mar 21, 2023
              This thread was updated on Mar 21, 2023
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              It's been more than 15 hours.
              It's being very late, I need money for personal use urgently.
              Kindly process my withdrawal.
              User ID: 79878460
              Olymp Trade customer support has been notified about the posted complaint.
              Hello, ARJUN TOMAR.

              We are writing to you to let you know that we have passed your information to our specialist. They will contact you shortly.

              Best regards, Olymp Trade team.
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                Ashok kumar singh05
                from Meerut, Uttar Pradesh
                Mar 20, 2023
                Mar 21, 2023
                This thread was updated on Mar 21, 2023
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                Address: Meeurt

                They are not refund my 20$ in my account
                Olymp Trade customer support has been notified about the posted complaint.
                Hello, Ashok kumar singh05.

                Thank you for writing to us. Please provide us with your ID account so that we can check the case for you.

                Best regards, Olymp Trade team.
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                  Ashok kumar singh05
                  from Meerut, Uttar Pradesh
                  Mar 20, 2023
                  Mar 21, 2023
                  This thread was updated on Mar 21, 2023
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                  I have deposit two time s10$in my account but both time my fund is not credited in my account and they guys just making fool me
                  +2 photos
                  Olymp Trade customer support has been notified about the posted complaint.
                  Hi, Ashok kumar singh05.

                  We would recommend you not process any further deposits until the previous one succeeds. Kindly leave us your ID account in the comment section, so we can track the pending.

                  Best regards, Olymp Trade team.
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                    Ziege
                    Mar 18, 2023
                    Mar 22, 2023
                    This thread was updated on Mar 22, 2023
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                    Address: James Street, Kingstown, First Floor, First St Vincent Bank Ltd Building, Saint Vincent and the Grenadines India

                    Greetings, i just receive a call from someone who says he's from Olymp Trade (from Indonesia) since i lived in Indonesia, says the stock market in OT was gonna be deleted from the platform, is this true? and if it is, when? because i'm investing in some stocks (alibaba) and don't want to sell it because the loss is too big at this time, it is true it's gonna be no more stock trade or it will always there at Olymp? been using OT about 2yrs or so, so far no problem, this is the first time i'm hearing this, so please send the confirmation from OT, thanks.
                    Olymp Trade customer support has been notified about the posted complaint.
                    Hello, dear!

                    Yeah, unfortunately, it’s true. We’ve stopped our Stocks trading mode to focus on improving the trading modes our traders enjoy the most: Fixed Time Trading and Forex. All Stock positions will be closed at the available quote on April 3. To make sure you come out with a profit, we recommend selling your positions before that date.

                    Thank you for your understanding! We are committed to providing the best trading experience possible.
                    Best regards, Olymp Trade team.
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                      Jass02
                      from Jammu, Jammu and Kashmir
                      Mar 17, 2023
                      Mar 28, 2023
                      This thread was updated on Mar 28, 2023
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                      Fraud chart manipulation

                      Address: Olymp trade

                      I am on olymptrade platform since jan 2022 . Initially I had some loss but after some time i recovered it all but know when i thought i have learned technical analysis it is very difficult to win a single trade. Because market charts are manuplated by olymptrade as they runs their charts on OTC markets as per their choice.
                      Below i have attached some screenshots of a youtuber whom the company pays for promotion of their platform on...
                      +7 photos
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                      Dasras Dyal
                      Mar 17, 2023
                      Mar 20, 2023
                      This thread was updated on Mar 20, 2023
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                      Allright. I was preparing myself psychologically and mentally before actually trading on this platform. Even though my trader friends told me that it is super easy to trade on this platform and there are certainly some unique features that I have yet to seen on the other platforms I have been trading. So they helped me with getting an account and I opened the platform for the first time. My friends helped me click a few things for me and told me I was ready to go.

                      Long story short, I didn't know what I was doing there. Every trade I did closed out automatically either with a profit or with a loss. But that's not how financial markets work man. I need my trades to RUN. to continue being. I wasn't able to put a stop loss, or a take-profit. I dunno what was going on there. It's crazy. Can't you trade like a normal person on this platform?
                      Mar 21, 2023
                      Complaint marked as Resolved 
                      Allright, so, what happened was that my genius friends put me in something called fixed time trading or something like that, it was deliberately done by them to test me to see how I would do. Well I was bad at it because I did not know why it was happening, I thought it was a bug or something. I told my friends I was not going to trade on this platform again so they told me it was just a joke for the first timer. Anyway, they helped me set up decently and get back into the normal trading mode, the way I am used to have. And I started doing good trades. Now that I understand what this FTT thing means all about, I started using that also with consciousness. Now it is all going good.
                      Olymp Trade customer support has been notified about the posted complaint.
                      Hello, Dasras Dyal.

                      We really appreciate you taking the time to share your experience. However, we need to make it clear that trading involves risks. And we highly recommend every trader to trade with knowledge. In your case, we think you just need to gain your trading knowledge and practice your trading skills. The good news is that Olymp Trade offers an educational database and a demo account. This could be a place for you to start doing training and getting to trade right.

                      Wish you a good start.
                      Best regards, Olymp Trade team.
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                        Ajay12123
                        Mar 16, 2023
                        Mar 17, 2023
                        This thread was updated on Mar 17, 2023
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                        12/03/2023 time 7.50am the amount paid has not been credited to my trading account till now I have sent a mail to the trade support team but have not received any reply since 5 days
                        Olymp Trade customer support has been notified about the posted complaint.
                        Hello, Ajay12123.

                        Thank you for writing to us. Please provide us with your ID account. So that we can track the pending and we will contact you with comprehensive support.

                        Best regards, Olymp Trade team.
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                          Charan Chopra
                          Mar 15, 2023
                          Mar 16, 2023
                          This thread was updated on Mar 16, 2023
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                          I’ve read tons of articles about FTT on the olymp trade blog. It’s all because I findthis type of trading mode more preferable for a couple of reasons:
                          a) you don’t need too much time to have substantial profits;
                          b) As for me the entry threshold, in terms of knowledge base, is much lower that the other two modes: forex and stocks;
                          c) my initial deposit, plus multiplier allow me to have increased value;

                          The only thing that concerns me is the absence of 90%+ profitable assets all the time. Everytime I trade, there is always 80% or less.
                          Mar 18, 2023
                          Complaint marked as Resolved 
                          I’m glad that olymp representatives explained to me the FTT concept in detail, and that I have to wait for 90%+ return rates to appear on the platform. From now on, I would follow the market hours on the platform to catch more profits. Thanks a lot!
                          Olymp Trade customer support has been notified about the posted complaint.
                          Hello, Charan Chopra.

                          Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our traders. Olymp Trade strives to provide the finest trading conditions including some points you have listed out. We would like to maintain a high quality of service for users.

                          Regarding your question, we offer a higher return rate for accounts with Advanced and Expert status. To gain this status, you can increase your deposit or gain XP. For Advanced status — you need to deposit at least $500/€500 or USDT 100 to your USDT account. For Expert status— you need to deposit at least $2000/€2000 or USDT 500 to your USDT account

                          You can also upgrade your status by earning experience points (XP), which you can get by making trades on a live account and completing Trader's Way tasks.

                          Best regards, Olymp Trade team.
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                            Lucifer6663
                            from Chhindwara, Madhya Pradesh
                            Mar 14, 2023
                            Mar 16, 2023
                            This thread was updated on Mar 16, 2023
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                            Have recently updated two factor authentication by google authenticator app and unknowingly i have uninstalled the app and i have lost the backup code and there is no way i can login to my account. So please help me with this issue as there is a email address and phone number i have updated try to recover my account through any one of those. And the website of olymp trade does not have any option to recover my account and also there is no customer support. Olymp trade does not give me any option to recover my account and they can use my mobile number instead of two factor authentication
                            Olymp Trade customer support has been notified about the posted complaint.
                            Greetings, Lucifer6663.

                            Thank you for letting us know about this. We can sort out the case for you. To do so, please leave us with your ID account in the comment section. With it, we can contact you and receive your request.

                            Best regards, Olymp Trade team.
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                              Nawab G.
                              Mar 14, 2023
                              Mar 15, 2023
                              This thread was updated on Mar 15, 2023
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                              Resolved

                              So here I was minding my own business again. I have not been trading for a few days, I had a nice little streak and I wanted to take a break while the getting is good, if you know what I mean. There are some certain assets that I got used to trading here, and I can be quite profitable in them. I made some profits and I left them in my account, and it was all normal the last time I was on the platform a few days ago. I wanted to trade again a bit, and the stock market was already closed, so I thought I would do a few Maha Jantar Index trades. I log into the platform, and I can't see my live account balance. It has been there all along on the upside corner on the right. Now it does not say anything. Did my money get lost? Where did it go? Did the platform do something to it? Why wasn't I notified??
                              Mar 21, 2023
                              Complaint marked as Resolved 
                              I cannot believe how careless I was until I figured this out right here. I accidentally switched on the "Hidden Balance" setting the last time I was playing some of my settings. It's in the Settings -> Trading -> Accounts section. I switched it back off and it was all normal, my money was there, nothing even moved. Thank god, it was all my fault that led me to believe that something was wrong, and in the end, nothing was wrong with my money or with the platform afterall. I was so scared and nervous for a good 20 minutes. I am so glad that it is all there in the account, safe and sound.
                              Olymp Trade customer support has been notified about the posted complaint.
                              Hello, dear Nawab G.

                              Could you please tell us what exactly happened, and what caused such an experience with our app? If you have specific questions, please kindly send them to our support team:
                              - in a live chat at www.olymptrade.com
                              - in direct messages of our group: www.facebook.com/olymptradecom/
                              In this communication way, we can understand fully the situation. We will be very grateful for the update on your issue.

                              Best regards, Olymp Trade team.
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                                Silvius Fernandes
                                Mar 14, 2023
                                Mar 15, 2023
                                This thread was updated on Mar 15, 2023
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                                My User id is 86809543.From 15.12.2022 Its been over 3 months my account is still blocked and several times I have contacted on support but they keep saying internal investigation is going on n till date my account is not released.Please help me
                                Olymp Trade customer support has been notified about the posted complaint.
                                Hello, Silvius Fernandes.

                                Thank you for contacting us. According to our understanding that your account is going through an investigation. We know that our clients are used to fast and smooth KYC processes on the Olymp Trade platform. There are just a few rare cases when the account may get tagged by the security system as ‘suspended’ due to suspicious activity.

                                Please note that our clients who trade in line with the platform’s policies are not subjected to such check-ups. If you do not agree with the decision, you can file a complaint to [protected]@olymptrade.com. They will review your case and give a final decision from the company.

                                Do not hesitate to contact us if any questions or concerns appear.
                                Best regards, Olymp Trade team.
                                Silvius Fernandes's [Complaint's author] reply, Mar 16, 2023
                                Where should I file a complaint guide me
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                                  Hasin Bajaj
                                  Mar 13, 2023
                                  Mar 15, 2023
                                  This thread was updated on Mar 15, 2023
                                  Resolved
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                                  It’s my second attempt to participate in the trading activity. The first one was a complete mess and fail to be honest. The broker I chose back then was basically a scam and I had no opportunity to gain profits whatsoever.
                                  This time around I feel like it’s another story with olymp trade.
                                  This company has robust regulation and overall looks very trustworthy. Trading-wise, so far it doesn’t raise issues too.
                                  However, there is a slight inconvenience so to speak. Whenever I want to try trading stocks on the platform, they are always grayed out. At first I thought that it was due to insufficient funds, but I have enough money, plus Olymp allows me to trade stocks fractionally so I am a bit confused by the whole situation.
                                  Mar 18, 2023
                                  Complaint marked as Resolved 
                                  It’s all because of my inexperience on the forex market. I didn’t really know that the stock markets have their own working hours. Why should they really?=) Well, live and learn guys.
                                  Olymp Trade customer support has been notified about the posted complaint.
                                  Hello, Hasin Bajaj.

                                  Thanks for taking the time to share your thoughts and feedback with us. We believe that now you already have the experience you can make a good choice for trading. We are also glad you chose Olymp Trade for this time.

                                  The stock would be grey when the stock market is closed. You can wait until the market opens again. You can see when the market is on when you click on the wanted stock.

                                  If there's anything else we can do to help, please let us know.
                                  Best regards, Olymp Trade team.
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                                    Ahmad0A
                                    Mar 12, 2023
                                    Mar 13, 2023
                                    This thread was updated on Mar 13, 2023
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                                    My account has been suspended for no reason and lies are invented I advise you, but stay away from them, they are liars who do not want anyone to profit They just want to steal your money I want to take my money from them. Is there any help? I am very tired of that money and I need it Please how do I get my money from them4500$
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                                    Olymp Trade customer support has been notified about the posted complaint.
                                    Hello, Ahmad0A.

                                    It is a pity that you made that conclusion. Olymp Trade is well-known as a reliable broker. Your response is very concerning to us. If you do not agree with the decision, you can file a complaint to [protected]@olymptrade.com. They will review your case and give a final decision from the company.

                                    Best regards, Olymp Trade team.
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                                      praveen9968
                                      from New delhi, Delhi
                                      Mar 10, 2023
                                      Mar 13, 2023
                                      This thread was updated on Mar 13, 2023
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                                      Despite talking with the agents in email the problem wasn't solved . kindly look into this matter asap. Request number- [protected]
                                      phone number - +91 [protected]
                                      payment tnxID -FMPIB[protected]
                                      Olymp Trade customer support has been notified about the posted complaint.
                                      Hi, Praveen9968.

                                      Thank you for letting us know about the pending. To solve it, please leave us with your ID account. With it, we can investigate the case and contact you with comprehensive support.

                                      Best regards, Olymp Trade team.
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