Allright. I was preparing myself psychologically and mentally before actually trading on this platform. Even though my trader friends told me that it is super easy to trade on this platform and there are certainly some unique features that I have yet to seen on the other platforms I have been trading. So they helped me with getting an account and I opened the platform for the first time. My friends helped me click a few things for me and told me I was ready to go.
Long story short, I didn't know what I was doing there. Every trade I did closed out automatically either with a profit or with a loss. But that's not how financial markets work man. I need my trades to RUN. to continue being. I wasn't able to put a stop loss, or a take-profit. I dunno what was going on there. It's crazy. Can't you trade like a normal person on this platform?
Mar 21, 2023
Complaint marked as Resolved Allright, so, what happened was that my genius friends put me in something called fixed time trading or something like that, it was deliberately done by them to test me to see how I would do. Well I was bad at it because I did not know why it was happening, I thought it was a bug or something. I told my friends I was not going to trade on this platform again so they told me it was just a joke for the first timer. Anyway, they helped me set up decently and get back into the normal trading mode, the way I am used to have. And I started doing good trades. Now that I understand what this FTT thing means all about, I started using that also with consciousness. Now it is all going good.
Olymp Trade customer support has been notified about the posted complaint.
We are sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. Kindly leave us with your ID account in the comment section. We will check the case and contact you for more detail.
Best regards, Olymp Trade team.
Please solve this problem
We are writing to you to let you know that we have sent your case to the financial department. They are working from their side and will contact you shortly.
Best regards, Olymp Trade team.