Allright. I registered here to try out this hype of exciting and unique trading experience, right? Tons of assets, they said. Unlimited and non-stop trading, they said.
So I log on to this platform on a Saturday night, to make some profits, you know. But all I see is a huge list with unavailable assets. All I can trade is something called the Quickler, Moonch Index, Maha Jantar Index, some cryptos and a few Composite Indexes that don't even move significantly. What's the problem here? Why isn't the liquidity here, where are all the assets and why can't I trade the Copper, the S&P Index, or buy Coca-Cola shares or whatever?
Mar 15, 2023
Complaint marked as Resolved Allright. It is actually my bad. I did a bit of research, and, even though they are CFD contracts on stocks, they are not traded on the weekends. I thought I was going to be able to do it like the quickler, or the other indexes or maybe crypto, but the majority of the markets don't work on Saturdays and Sundays. Guess I'll trade the DAX, CADJPY or the Apple shares on Tuesdays from now on.
Olymp Trade customer support has been notified about the posted complaint.
Thank you for contacting us. According to our understanding that your account is going through an investigation. We know that our clients are used to fast and smooth KYC processes on the Olymp Trade platform. There are just a few rare cases when the account may get tagged by the security system as ‘suspended’ due to suspicious activity.
Please note that our clients who trade in line with the platform’s policies are not subjected to such check-ups. If you do not agree with the decision, you can file a complaint to [protected]@olymptrade.com. They will review your case and give a final decision from the company.
Do not hesitate to contact us if any questions or concerns appear.
Best regards, Olymp Trade team.