Olymp Trade Complaints & Reviews

So recently I decided to start trading and chose this company as my broker. I heard and read a lot of good things about.
For example, everybody was talking about fixed time trading mode and its efficiency or so what. Since I register there and started to trade I haven't found it this useful. I mean my trades are dissapearing somehow and I just can not undo it.
I think company better review this mode because it is just a waste of time or maybe some technological problems.

I opened a trading account with this broker a few weeks ago.
Before I opened an account, I saw a lot of reviews that the broker provides educational materials in addition to trading tools. Training materials are different and suitable for traders with different skill levels, judging by the description.
But unfortunately, I couldn't find them.
I see customer reviews that were written just a few days ago. And these reviews describe educational materials.
I can't figure out if they are on the site or not?

My olymptrade I'd is 92908341. I have made a upi money transfer through QR on 4 January in which money was deducted from my bank account and I clicked "I have paid" button but Transaction status reflected "failed" at olymp trade and money was not refunded to my bank account. Raised a request to support team for the same to refund the amount deducted from my bank account. From last 9 days, I am following up with the support team everytime I hear the same reply that our finance team is reviewing your case and will get an update. God knows what happened to my money. If this the behaviour of the finance team towards a regular trader of olymptrade then what they do with the new traders. They just don't bother about people money. They got the amount in their bank and now they are delaying to credit it. Worst service ever. Don't know what to do tired of raising complaint to the support team. I think it's better not to trade with olymptrade anymore. All new traders beware before depositing money in olymptrade. They will just ask for time but in the time they will not get any update and they will ask for more time. Sometimes I feel like being cheated here.

I’ve read about the Olymp Trade bonuses somewhere on the internet and decided to try them out to enhance my trading. As far as I understood, the overall concept of Olymp bonus system is that you get the additional amount according to your deposited funds that can only be used for trading purposes.

However, I searched for the Olymp Trade platform for these bonuses but didn’t find anything that remotely resembled it. Cuz usually at forex brokers you get the bonus amount automatically when depositing funds. Maybe Olymp Trade bonuses don’t exist at all?

Hi,

I am really frustrated by Olymp trade from past 1 months, I deposited USD 225 on 12th of Decembber'22 but still that amount is not reflecting.
Initially they asked me to wait for 48 hours, which became 5 days later then they asked me to wait another 5 days, now they are telling they are rigorously working on this but there is no resolution yet, I am in huge stress as this amount is very big for me, I would have some earned some money on that amount so far .
I am getting now impatient and now raising this complaint

I paid 1500 rs and in the transaction history it says failed i haven't received money.
Here are the photos.

I'm just tired of trying everyday.. Since 28 december i've been trying to get my money back.. On 28 december at 6:31 pm i deposited 3000inr and after 20 hours it showed failed in transaction history.. Then i tried hundreds of times to get in touch with the consumer support team. They asked me to do a same process and click on i've paid option as i paid through upi qr... Then again they said to wait for 48 hours.. But that also showed failed... Again i tried to contact their support team.. But that is something stupid bot giving the same messages everytime.. Again i registered complaint here.. And i got reply after waiting 5 days.. They said they will check and email me.. And there is also a bot which just asking me to wait... They said to check the information they need 5 days.. Its been a week no response is made.. I'm just helpless and trying again and again to get my 3000 back.. Its a lot for me please try to understand.. I'm a student and that was all savings i had... Please give my money back.. Please.. I will add the screenshot of payment. Transaction id.. Emails everything. Please help me
My olymp trade id is 96340654

I just want to state that trading here is pretty acceptable. However, I heard that this broker offers an impressive number of trading modes that are quite different. I tried to open an account but I couldn't find any "switcher" of these modes.
It seems ot me that the broker should place th information about switching modes in bold in the main page of the website! It's pretty confusing and I don't really know how I can find this swithcer and try something new out.

Hello sir my account block since 6 month. And I continually write email to
Financial-securityOlymptrade.com
And they are writing me same message that they are investigating but it's 6 month completed but my account doesn't active. I need my diposit money refunded. I am facing financial problems.
I want ask you that why you take too much time if I have all documents sent you.
I need my money back by my payment...

I had made a deposit of Rupees 24340 through UPI QR on 1st December 2022 but the amount was neither credited to my olymp trade account nor it got refunded yet to my bank account. I made a complaint through mail to olymp trade and they had given a deadline of 30 days from the day of deposit to get refund the amount to my bank account but yet the amount is not refunded, its been 40 days now. They keep on telling that they are investigating but they are doiing nothing even after i had shared my bank statement they asked from the date of deposit till 9th janaury 2023 but still my amount is not refunded.

I have lost my phone having google authentication now i cannot login to my acoount i dont have recovery codes. my acoount is [protected]@gmail.com

[protected] payment number of olymp trade not my

HI, OYLMP TRADE I had issue in depoist i deposit my in 3.1.2023 my money was decuted in my account and i paid to the olymp trade given number and i used IMPS option they said 47min money is added to trade account but still not added I asked a olymp trade assistant bot he 48 hours ur money added but 4days gone I didn't know this scam or fraud so, i rasie complaint to olymp trade to slove this problem iam user for olymp trade I was very disappointed for this happening so, please take my complaint and please send my to my bank account or olymp trade account this request id([protected]) for ipaid ₹800 and i put pic i paid and this gmail [protected]@gmail.com u send mail i give account number thank you

I hope you see my request as soon as possible . The money is deducted from my bank account but still after 3 days it is not refunded or deposited to my olymptrade account .the payment is showing failed in thy transaction history . Please i hope you see my request. Please either refund it or add it to my account 🙏🏻
You can contact me on my [protected]@gmail.com

My olymptrade I'd is 92908341. I have made a upi money transfer through QR on 4 January in which money was deducted from my bank account but status reflected "failed" at olymp trade and money was not refunded to my account. Raised a request to support team for the same to refund the amount deducted from my bank account. From last 20 hours, I am following up with the support team everytime I hear the same reply that our finance team is reviewing your case and will get an update. God knows what happened to my money. If this the behaviour of the finance team towards a regular trader of olymptrade then what they do with the new traders. They just don't bother about people money. They got the amount in their bank and now they are delaying to credit it. Worst service ever. Don't know what to do tired of raising complaint to the support team. I think it's better not to trade with olymptrade anymore. All new traders beware before depositing money in olymptrade. They will just ask for time but in the time they will not get any update and they will ask for more time. Sometimes I feel like being cheated here. Don't use this broker

My olymptrade I'd is 92908341. I have made a bank transfer on 4 January. Money got deducted from bank account but transaction status reflected "Failed" at olymp trade. Raised a request to support team for the same to refund the deducted amount to my bank account. From last 1 day I am following up with the support team everytime I hear the same reply that our finance team is reviewing your case and will get an update. God knows what happened to my money. If this the behaviour of the finance team towards a regular trader of olymptrade then what they do with the new traders. They just don't bother about people money. They got the amount in their bank and now they are delaying to credit it. Worst service ever. Don't know what to do tired of raising complaint to the support team. I think it's better not to trade with olymptrade anymore. All new traders beware before depositing money in olymptrade. They will just ask for time but in the time they will not get any update and they will ask for more time. Sometimes I feel like being cheated here. Don't use this broker

My name is chaitanya choudhar. I have issue regarding deposit . I have send money on 20 dec 2022 but still i didnt get my money. I didnt get any support from your support team. Please credit my deposit as soon as possible
Please read below content carefully

your investigation ongoing from 20 dec.
Please read my below content carefully.
I send money to [protected]
I used phonepayment method.
Mistakely i send money from bhim upi so money credited to [protected]@ybl this upi id of bhim app.
The reciever of bhim upi id and mobile number i mentioned is same...whos name is shreyas ravindra mhatre...
The mobile number [protected] is connect with [protected]@ybl upi id.

Please watch video and screen shot below for reference. Please focus on my issue carefully. Your platform is tooo casual to customer. I rating zero to your financial department.

Photos and videos attached below please check. And watch video carefully there is number and upi id verification. You can verify phone number and upi id your own on bhim upi only.

My name is chaitanya choudhar. I have issue regarding deposit rs 160$. I have send money on 20 dec 2022 but still i didnt get my money. I didnt get any support from your support team. Please credit my deposit as soon as possible
Please read below content carefully

your investigation ongoing from 20 dec.
Please read my below content carefully.
I send money to [protected]
I used phonepayment method.
Mistakely i send money from bhim upi so money credited to [protected]@ybl this upi id of bhim app.
The reciever of bhim upi id and mobile number i mentioned is same...whos name is shreyas ravindra mhatre...
The mobile number [protected] is connect with [protected]@ybl upi id.

Please watch video and screen shot below for reference. Please focus on my issue carefully. Your platform is tooo casual to customer. I rating zero to your financial department.

I want to say that it's been more than 10 day since deposit but the amount is not yet credited in my olymp trade account.they have tell in will credited in 5 day but it 10 day and not still credited in my olymp trade account

I don’t trade here for a long time. I joined two weeks ago. I have a full-time job that takes much time. Nevertheless, I do believe that in the future I’ll earn my living by trading on Forex. I hope it will be more than hobby but something that can back my future and my family.
I like the very process of trading. It’s a very interesting intellectual game where I get rewarded for being quick-witted.
I like your trading platform, but there’s one problem. I’m struggling to use horizontal lines to mark price levels. Do you have a separate manual for this?