Claimed

Olymp Trade Complaints & Reviews

4
Last updated Apr 26, 2024
Complaints 1507
Resolved
1099
Unresolved
408
Quick Links
Statistics
Share
Contacts

File a complaint to Olymp Trade

Having problems with Olymp Trade?

File a complaint and get it resolved by Olymp Trade customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Olymp Trade
Customer Service Contacts

Olymp Trade Phone Numbers

Phone
+54 11 5917 5747
202
176
+27 21 100 3880
69
84

Olymp Trade Website

Olymp Trade Head Office Address

James Street, Kingstown,
First Floor, First St Vincent Bank Ltd Building,
Saint Vincent and the Grenadines

India

Olymp Trade reviews & complaints page 28

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
dwivediajay975
Dec 11, 2022
Dec 12, 2022
This thread was updated on Dec 12, 2022
Report
Copy

Money deducted from bank account but amount did not receive amount in receive in my olymp trade account

I have made a payment of Rs 800 on 10 th December 2022, but it's now 11th December, 2022 and I have still not receive my credit in my Olymp Trade account. They should take care of peoples money and their faith in their platform. Pls provide my credit in my olymp account as soon as possible.
Olymp Trader name -Ajay Dwivedi
User ID[protected]
Transaction no - [protected]
Email ID - [protected]@gmail.com...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Shubhamyadav77
Dec 10, 2022
Dec 12, 2022
This thread was updated on Dec 12, 2022
Report
Copy

Deposit upi p2p

I made a depost of 700 by upi p2p but not depost in my account and now it is showing failed request no [protected]...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
O
OmarK
Dec 9, 2022
Dec 9, 2022
This thread was updated on Dec 9, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I have difficulty with placing horizontal levels here

Well, I generally appreciate your trading platform. It’s really innovative in many regards. Before I never traded fixed amounts, either Forex or FTT. Yeah, at first it puzzled me a lot cause I had no experience choosing the right size of a fixed amount. When chosen wrong it kicks you out of the market at light speed. Over time I learned how to handle it. It took some time cuz assets greatly differ in terms of liquidity.
However,...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
satheesancv
from Thrissur, Kerala
Dec 8, 2022
Dec 8, 2022
This thread was updated on Dec 8, 2022
Report
Copy

Stop loss was not executed at -420

My trader ID: 95432685
STOP LOSS WAS NOT EXECUTED OLYMP TRADE CHEATED ME! I need my 450 INR back. DECEMBER 7 2022 FOREX TRADING in OLYMP TRADE! LOST 280 INR on 1st trade⬇️ https://olymptrade.com/wapi/social?h=[protected]f27e259bdca8a[protected]ed[prote... LOST 110 INR on 2nd trade⬇️ https://olymptrade.com/wapi/social?h=285c038d3e38be6894c048ddc1bd90e1edea21eabde...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
satheesancv
from Thrissur, Kerala
Dec 8, 2022
Dec 8, 2022
This thread was updated on Dec 8, 2022
Report
Copy

Stop loss was not executed

STOP LOSS WAS NOT EXECUTED
OLYMP TRADE CHEATED ME!

I need my 450 INR back.

DECEMBER 7 2022
FOREX TRADING in OLYMP TRADE!

LOST 280 INR on 1st trade⬇️

https://olymptrade.com/wapi/social?h=[protected]f27e259bdca8a[protected]ed[prote...

LOST 170 INR on 2nd trade⬇️

https://olymptrade.com/wapi/social?h=285c038d3e38be6894c048ddc1bd90e1edea21eabde...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Y
Yash Kashte
Dec 3, 2022
Dec 6, 2022
This thread was updated on Dec 6, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deposit issue / Refund

Recently I deposited the amount of 30$ dollars for my olymp trade account through IMPS and the money was deducted from my account as the transaction was successful. But i still did not receive the amount in my olymp trade account. The transaction was made 5 days ago and is till pending.
The transaction details were sent already to to Olymp Trade. Either refund the money or add it to my account.
Ref. request no. [protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
baggod
Dec 2, 2022
Dec 6, 2022
This thread was updated on Dec 6, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Toggle off button

I put on an indicator and I realized that it was not what I intended to put on. I found the right indicator and put it on and it is alright. But I have started to find the first indicator I put on obstructing and just consuming space. I have been looking for how to toggle this indicator off but I have not found it yet. I do not even know how to use this indicator; I don't even know what it is called. Well, I do not know why the off button...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
satheesancv
from Thrissur, Kerala
Dec 1, 2022
Dec 6, 2022
This thread was updated on Dec 6, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deposit of 3300INR not added

I deposited 3300inr via upi_p2p
into olymptrade inr account on 01/12/2022.
My OLYMP TRADE account ID:95432685
Utr:[protected]
olymptrade request no:[protected]
the amount is still not credited/refunded.
Please help me resolve this deposit issue.

I have entered the utr number in the payment page and have clicked confirm....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
satheesancv
from Thrissur, Kerala
Dec 1, 2022
Dec 7, 2022
This thread was updated on Dec 7, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deposit of 3300 inr not added/refunded

Website:www.olymptrade.com

I deposited 3300inr via upi_p2p
into olymptrade inr account on 01/12/2022.
Utr:[protected]
olymptrade request no:[protected]
the amount is still not credited/refunded.
Please help me resolve this deposit issue.

I have entered the utr number in the payment page and have clicked confirm....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
poura sudhakar rao
from Powai, Maharashtra
Nov 30, 2022
Dec 2, 2022
This thread was updated on Dec 2, 2022
Report
Copy

I'm debited from my account

Hello myself poura Sudhakar Rao Rs 2100 is deducted from account through IMPS to cake Island trade olymp trade on 23rd November 2022...it iz not credited into my olymp trade or it is refunded back to my account...plzz refund my money Rs 2100 ASAP plzzz......
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
James henry
Nov 29, 2022
Nov 30, 2022
This thread was updated on Nov 30, 2022
Report
Copy

Two factor authentication code lost

Address:Chonburi

I have recently setup my two factor authentication and got everything sorted out then I deleted the Google authentication app and can’t get in Olymptrade and I have lost the backupcode and I can’t login to my account on Olymptrade so please help me with this issue....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
Hetan_Pant
Nov 28, 2022
Nov 29, 2022
This thread was updated on Nov 29, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Issues with bonuses

Recently I submitted some bonuses to my trading account so that my initial deposit would look bigger. As the bigger deposit, the bigger potential profits.
After trading for some time I made some profits and decided to withdraw a little money. but to my big surprise I couldn’t do it. All my requests to customer support were useless, because they were probably too busy to answer me properly.
So what is going on? Your website...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Muquaddar
Nov 25, 2022
Nov 25, 2022
This thread was updated on Nov 25, 2022
Report
Copy

Withdrawal amount not received

Address:online platform

My withdrawal amount has been processed by Olymp trade platform...but i don't received it in my bank account..1 days has passed... please help, , and give my money back 🥺
[protected]@gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
from Jodhpur, Rajasthan
Nov 24, 2022
Nov 25, 2022
This thread was updated on Nov 25, 2022
Report
Copy

Money deducted from bank and still not showing failed

Two of my transactions were listed as pending even though they've been deducted from my bank.
And now suddenly one of it is showing as failed with no refund to the original payment mode...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
roneythakur
Nov 24, 2022
Nov 25, 2022
This thread was updated on Nov 25, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cannot login back to my Olymp Trade account because of 2 Factor authentication.

I did my two factor authentication with google authenticator. And accidentally i uninstalled olymp trade and google authenticator. Now i cannot login back to my olymp trade platform, because it asks for a security code from google authenticator app. i am stuck !!! Please it is a humble request that someone please help me....
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
S
Shivam3030
Nov 23, 2022
Nov 25, 2022
This thread was updated on Nov 25, 2022
Report
Copy

Deposit problem through imps method

I have deposited 730 INR THROUGH IMPS METHOD TO OLYMP TRADE LIVE TRADING ACCOUNT BUT IT’s been 7 hours and still my deposit is not credited into account.solve this issue fast olymp trade and this is my registered mail account - [protected]@gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sunny Aunglekurti
Nov 22, 2022
Nov 23, 2022
This thread was updated on Nov 23, 2022
Report
Copy

Transaction

Website:Olymptrade.com

I deposited the amount of 3k on 8nov 2022
And still haven't received yet. Ii contacted several times to the specialist but they are just saying we are trying to resolve the issue but not. And today is 22 nov 2022 still waiting for the 3k amount....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Moinuddin Shammash
Nov 22, 2022
Nov 22, 2022
This thread was updated on Nov 22, 2022
Report
Copy

My money got debited don't get my 10 dollars in my trade account its been 5 days now

Address:Puttur { Manglore}
Website:Olymptrade

I tried depositing my money bank was showing temporarily out of service money dint get debited I tried several times around 2:30 am money dint get debited I slept later around 4 my money got debited due to several tries I have the screenshot of the transaction id I deposited 10 dollars money got deduct from my account i dint get my 10$ in my trade account I checked my transaction in Olymptrade it is not showing my money got struck please...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
Himesh85
Nov 19, 2022
Nov 22, 2022
This thread was updated on Nov 22, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Overnight fee or what?

At last, I thought I faced the most suitable broker for my needs. Everything was okay from the time I opened a demo account and until I switched to a real one.
Some difficulties overtook me as soon as I started opening positions here. I decided to hold a EUR/USD long position overnight, but then accidentally noticed that money were charged... I thought about overnight fee right away, but why I didn't know about it when I opened this...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Mohamed Riyas J
Nov 19, 2022
Nov 22, 2022
This thread was updated on Nov 22, 2022
Report
Copy

Regarding my amount in deposit trade account

Address:Bangalore

I had deposited the amount in olymptrade 2 days before, but still the amount is not credited in the trade account, everytime when we mail, they will say wait it will credit and our team is working, they are doing totally fraudulent business, only god knows where the money is,
For new traders I won't recommend this app, new traders don't do trades in this platform its totally a fraud totally fraudu and they won't return the money br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy