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Olymp Trade Complaints & Reviews

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Last updated Apr 26, 2024
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Olymp Trade reviews & complaints page 33

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S
sachin Aggarwal176
Aug 29, 2022
Aug 30, 2022
This thread was updated on Aug 30, 2022
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Account blocked for ### reason,also not refunded my amount

Thank you for your response. But this is very bad, olymp trade taking very long time and also company says Based on clause 1.4 of our AML/KYC policy, your trading account is currently the subject of an internal investigation after unusual non-trading behavior was noticed. And this is not the valid reason to block the account .Its our money so it's our choice whether we want to to trading or not, i did this because I just want to check...
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sachin Aggarwal176
Aug 29, 2022
Aug 30, 2022
This thread was updated on Aug 30, 2022
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Account blocked for ### reason

Address:temple road, mcleodganj

This is not good, , olymp trade taking very long time and also company says Based on clause 1.4 of our AML/KYC policy, your trading account is currently the subject of an internal investigation after unusual non-trading behavior was noticed. And this is not the valid reason to block the account .Its our money so it's our choice whether we want to to trading or not, i did this because I just want to check the process of withdrawal money...
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ParikshithN
from Bengaluru, Karnataka
Aug 28, 2022
Sep 16, 2022
This thread was updated on Sep 16, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deposit not received 91427012

Dear Sir,

My OlympTrade ID is 91427012. I have made a deposit of INR 20, 000 on 20th of July and I have not received my deposit to my Olymptrade account. I have been following up with the customer care and submitted all documents as per their request but unfortunately only reply I get from them is they have created a task to the concerned team and they will resolve it within 5 working days but it has been more than a month...
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V
Virat_Deo
Aug 27, 2022
Aug 30, 2022
This thread was updated on Aug 30, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dark theme

This is a good broker. So I am disappointed to see this simple and over-masculine design on the platform. There are a lot of dark and moody colors in the design, and these cannot be changed. If this were a default design with other options to select from, it might be better. There is something about these colors that strains my eyes when I am trying to trade on the platform. It is thoughtless of this broker to act in this manner. I do not...
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A
amit4359
from Aurangabad, Maharashtra
Aug 27, 2022
Aug 28, 2022
This thread was updated on Aug 28, 2022
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Fraud scam- @Olymp Trade

They have blocked my account suddenly after depositing USD 1800 along with my profit earned. They said that I have filled a chargeback against them however I have not done any charge back against them. They are not clear and just saying that your account is blocked permanent.

Also they are not refunding my deposited amount along with my profit....
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V
vishwa9168
Aug 26, 2022
Aug 28, 2022
This thread was updated on Aug 28, 2022
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Blocked my account for no reason

Website:www.olymptrade.com

I had 418$ in my account I made a withdrawal of 50$ i got 500$ instead
but i returned 450$ back as they asked me to reverse transaction then after 2 days i got blocked and received no email regarding block
then after 3 days i got email that my account is banned and also my all funds...
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S
Shuhmanavi
Aug 26, 2022
Aug 29, 2022
This thread was updated on Aug 29, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Connection trouble

I've joined the clients of Olymp Trade quite recently, but already concluded it is a reliable broker. Support team is very friendly and always willing to help. Conditions are very suitable, especially if compared to my previous broker. In this regard the only disturbing thing I've noticed is orders execution in mobile app when internet connection is poor. I don't know how to control it and it is not big problem, but it is a little confusing...
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A
Arunbo009
from Bengaluru, Karnataka
Aug 26, 2022
Sep 28, 2022
This thread was updated on Sep 28, 2022
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500$ deposited on 23rd July still not getting back

Address:Bagalkot

I have deposited on 23rd July with amount of 500$. Initially they told it will take 48 Hours, later told 5 days after that they told it take 10 days after that they told it will take 30 days, after 30 days asked bank statement and asking to 5 more days. as of now i didnt received money back. simply they are telling to wait 5 working days after 5 working days again they will create one more task and asking to wait 5 more days. really I lost...
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F
Frik Nomik
Aug 25, 2022
Aug 26, 2022
This thread was updated on Aug 26, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

For recovery of account

Sir I didn't request chargeback against the company in bank while chargeback request only can be file on credit/debit card transactions but i deposited money in olymp trade app with the help o[censored]PI which was approx 6 months ago after that i didn't deposited or withraw the money from the app. please sir help me recover my account or refund my money 😭. I didn't file any chargeback against you 🥺😭.
please it is my humble request...
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A
Adhiarja P.
Aug 23, 2022
Aug 28, 2022
This thread was updated on Aug 28, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I don't like that I can't practice my trading.

I came to this broker without any knowledge of trading. That's why my first few orders made loss.
Now I am studying trading on different sites on Internet. There are many trading ideas and strategies on these sites, which are most likely profitable.
But problem is that I cannot test them all on my trading account. I read on forums that not all trading strategies bring stable profit, and it may take more than one week to learn...
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ARJUN TOMAR
Aug 22, 2022
Aug 23, 2022
This thread was updated on Aug 23, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Withdrawal amount not credited in my account

Its been more than 30 hours, INR 40, 000 is not credited in my account yet.
Kindly process it faster. I need my money so urgently.
USER ID: 79878460
EMAIL: [protected]@gmail.com...
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J
jeet lulla
Aug 22, 2022
Sep 8, 2022
This thread was updated on Sep 8, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Documents Submitted and Verified But Account Block & not returning money since 22 Days

My account is blocked since 20 days now, All documents submitted and verified but still pending. And how come my transactions looks like an issue to them.

They are eating hard earned money of indian citizens as they are not returning my money or unblocking my account. They are just using the name of clause 1.4 to delay as their is no such activity taken place because I am normal trading.

My Olymp Trade ID Is...
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T
Tushar Mhaiskar
Aug 20, 2022
Aug 23, 2022
This thread was updated on Aug 23, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pending withdrawal since long time

My withdrawal is pending since more than 5 working days. Still no response from the customer support. I need a solution for the same....
+1 photos
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Tushar Mhaiskar
Aug 20, 2022
Aug 22, 2022
This thread was updated on Aug 22, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Withdrawal pending since more than 5 working days

My withdrawal is still pending since more than 5 working days. Inhave attached screenshot of the pending withdrawal.
Please look into the matter seriously....
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M
mohanjrs
from Chennai, Tamil Nadu
Aug 20, 2022
Aug 22, 2022
This thread was updated on Aug 22, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

After successful veirification they blocked my account

When i loose, they don't ask any verification. when get profit, after withdrawal, they asked verification. verification also successfully completed. but, they blocked my account. this issue started 1month back. am repeatedly fallowing with olymp trade support. they response also very delay. they said wait for three day, again wait for three days, again again they said same. till they are not rectified. am very frustrated with olymp trad worst...
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J
Japtaljal
Aug 19, 2022
Aug 23, 2022
This thread was updated on Aug 23, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wanna sort out with bonuses

Ain't know where to start, but I want to share my experience first, only then I have a real question for olymp trade's representatives. it blows up my mind.
I am trading here for several months and still had no issues, recently decided to find out information about bonus system.
I noticed that after my deposit I was accrued with some bonuses.
wanted to withdraw 'em and it turned out that it was prohibited. ok... but...
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Gunvansh Chugh
Aug 15, 2022
Aug 20, 2022
This thread was updated on Aug 20, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money not transferred

Money is debited from my account sum of rs 700 but it is not showing 700 in real account plz help me to solve my problem else please help me to refund my money
I have login my account with my apple id.. as gmail id is not entering my
olymp trade id : 92156094
Order id :[protected]
Wallet refer no: [protected]
Request no: [protected]
Plz help me to get my money
Date : 15/08/22br...
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TANUJ BANERJEE
Aug 15, 2022
Aug 15, 2022
This thread was updated on Aug 15, 2022
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Withdrawal pending for the past 2 days

I had made a withdrawal request, 2 days back. The request is still pending in the "request created" Stage and has not progressed. I have an expert level account, which claims to give priority to withdrawals, but I am yet to see this. I need a speedy resolution to this issue....
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Z
Zashrysh
Aug 15, 2022
Aug 22, 2022
This thread was updated on Aug 22, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bad ten minutes

I am extremely annoyed by the fact that the timeframe begins with ten minutes, which is unreasonable and very much unreasonable. How can we work with such? In general, time frames should be able to be made as small as one minute, but on the Olymp trade website, they stop at ten minutes. How will you execute one-minute trades effectively with the smallest timeframe like that? There is no doubt the area chart on the website and interface looks...
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Rajmishra23
Aug 14, 2022
Aug 20, 2022
This thread was updated on Aug 20, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Paise

I have placed a withdrawal on 7 june 2022 of amount 1036 USD0 us not credited in my bank account.
It's been more than 2 months there is no response from your financial department....
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