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Olymp Trade Complaints & Reviews

4
Updated: Oct 26, 2025
Complaints 1552
Resolved
1146
Unresolved
406
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Olymp Trade reviews & complaints page 33

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M
Mina Kenya
Oct 6, 2022
Resolved
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Resolved

I made a withdrawal request on 30/09/2022 and the money hasn't been deposited in my account now it's 8 days and the customer care just giving me same response for a week now and no more is deposited to my account, so why is it so hard to send me my money?? I feel like something fishy going on.. I just want my money please
AC ID : 88197018
Please I want my money back!!! Thank you
+1 photos
Nov 11, 2022
Complaint marked as Resolved 
Olymp Trade customer support has been notified about the posted complaint.
Oct 06, 2022
Updated by Mina Kenya
Just false promises but nothing being done!!

Verified Support
Oct 07, 2022
Olymp Trade Customer Care's response
Greetings, Mina Kenya.

Thank you for bringing this case to our attention. We would like to solve the withdrawal pending now. We have passed your ID account to our financial specialists. They are working on it. They will contact you shortly with the updated status.

Please note that Olymp Trade is a certified broker by Finacom. If anything goes wrong, you can always make a complaint to our regulator.

Kindly be patient while we are checking for you.
Best regards, Olymp Trade team.
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    AadishChauhan
    Oct 6, 2022
    Resolved
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    Resolved

    Recently I found out that Olymp trade broker offers exclusive subscription to various extensions. You know, it was kinda surprising for me as I have never thought about it before. Broker offers many extensions which can help new traders and not only them to understand how to trade, for example, you can subcribe on trading strategies. That's astonishing.
    However, I faced difficulties with paying for this subscription. I intentionally deposited lots of money in order to receive bonuses as I was convinced that I would be able to pay for subcription using bonuses. Everything was wrong, I don't know why, but I can't pay for subscription using bonus money! Why I deposited so much money, what's wrong with this company?
    Oct 13, 2022
    Complaint marked as Resolved 
    Probably I required to get acquainted with the conditions concerning this matter closer. Actually, if Olymp Trade's specialists didn't answer me, I'd be lost. This topic really blew up my mind, but I am glad that I was clarified everything. Big thanks to Olymp Trade. You guys really deserve more attention from trading community.
    Olymp Trade customer support has been notified about the posted complaint.
    Verified Support
    Oct 07, 2022
    Olymp Trade Customer Care's response
    Hello, AadishChauhan

    Thank you for writing to us. We are glad to receive your question. Olymp Trade offers extended subscriptions. You can buy subscriptions with your deposit balance. However, you cannot buy it with a bonus.

    To be detailed, you can buy a subscription from your trading account. To do that, you need to deposit the required amount in your trading account. After that, please select the extension and subscribe for 1, 3, 6, or 12 months. Please note that you cannot pay for your subscription with bonuses.

    Please let us know if you have any further questions.
    Best regards, Olymp Trade team.
    Verified Support
    Oct 14, 2022
    Olymp Trade Customer Care's response
    Hi, dear AadishChauhan.

    Thank you for writing back to us and giving such a nice comment. It is our pleasure to answer questions that users may have. We are glad that Olymp Trade's specialists become helpful and contributed a small part in your trading journey.

    Wish you fruitful trading!
    Best regards, Olymp Trade team.
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      K
      Kªzim
      Oct 6, 2022
      Resolved
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      Resolved

      Website: Olymp trade

      I am a student of bba from up east- time to time I would invest a little bit in this for learn forex trading strategies etc etc night of 5 Oct I would try to deposit but upi can't make payments in app so I would pay the amount by 'IMPS' (16- USD) 20:49pm, AND that could not be update in app
      and debuted from my account
      +2 photos
      Nov 12, 2022
      Complaint marked as Resolved 
      Olymp Trade customer support has been notified about the posted complaint.
      Verified Support
      Oct 10, 2022
      Olymp Trade Customer Care's response
      Greetings, Kªzim.

      Thank you for bringing this to our attention. Please provide your ID account in the comment section. With it, we will be able to track the deposit pending and equip you with comprehensive support.

      Waiting for your reply.
      Best regards, Olymp Trade team.
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        A
        ARJUN TOMAR
        Oct 3, 2022
        Resolved
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        Resolved

        I did it by IMPS.
        User ID: 79878460
        I want my money so urgently. Kindly make it faster.
        Email ID: [protected]@gmail.com
        +1 photos
        Nov 11, 2022
        Complaint marked as Resolved 
        Olymp Trade customer support has been notified about the posted complaint.
        Oct 05, 2022
        Updated by ARJUN TOMAR
        It's been more than 48 hours. But there is no deposited amount in my olymp account? Why?
        Verified Support
        Oct 10, 2022
        Olymp Trade Customer Care's response
        Hello, dear Arjun Tomar!

        Thank you for letting us know about it. We apologize for the inconvenience. We have passed your case to our specialists. They will solve it as fast as possible.

        Best regards,
        Olymp Trade team.
        Already 40 days gone i still not get diposit money in my account
        Olymp Trade Customer Care's response, Oct 10, 2022
        Verified Support
        Hi, dear 0007Avijit!

        We are sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. Please specify your account ID in reply.

        Best regards,
        Olymp Trade team.
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          ARJUN TOMAR
          Oct 3, 2022
          Resolved
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          Resolved

          User ID: 79878460
          I want my money so urgently. Kindly make it faster.
          Email ID: [protected]@gmail.com
          +1 photos
          Nov 14, 2022
          Complaint marked as Resolved 
          Olymp Trade customer support has been notified about the posted complaint.
          Verified Support
          Oct 10, 2022
          Olymp Trade Customer Care's response
          Hello, dear Arjun Tomar!

          Thank you for keeping us informed. We are already working on a speedy solution to your case. Kindly ask you to continue communication in one place by following the link: https://www.consumercomplaints.in/olymp-trade-when-will-i-get-my-deposited-amount-inr-2000-in-my-olymp-account-by-imps-c3328720

          Thank you for your cooperation!

          Best regards,
          Olymp Trade team.
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            S
            Sarthak Malhotra
            Oct 3, 2022
            Resolved
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            Resolved

            Address: First Floor, First St. Vincent Bank Ltd Building, P.O. Box 1574, James Street, Kingstown, St. Vincent & the Grenadines

            Since 2 days i am not getting any confirmation from Olymp Trade regarding my deposit. I have deposited Rs 2500 through IMPS UPI at IHA ORGANICS and money has been deducted from my account but it has not been displayed in the Olymp Trade. It has been 48 hours but still the money is not added neither i got it back in my bank account. I have dropped a mail but still i am not getting any reply from your side. What happened to my money? Please try to help it and. resolve this issue as soon as possible.
            My Trader ID:[protected].
            Nov 4, 2022
            Complaint marked as Resolved 
            Olymp Trade customer support has been notified about the posted complaint.
            Oct 03, 2022
            Updated by Sarthak Malhotra
            Since 2 days i am not getting any confirmation from Olymp Trade regarding my deposit. I have deposited Rs 2500 through IMPS UPI at IHA ORGANICS and money has been deducted from my account but it has not been displayed in the Olymp Trade. It has been 48 hours but still the money is not added neither i got it back in my bank account. I have dropped a mail but still i am not getting any reply from your side. i am not getting any support and help from the Olymp Trade. What happened to my money? Please try to help it and. resolve this issue as soon as possible.
            My Trader ID:[protected].
            Verified Support
            Oct 04, 2022
            Olymp Trade Customer Care's response
            Hello, Sarthak Malhotra.

            Thank you for bringing this to our attention. We would like to solve the pending now. I have passed your ID account to our financial specialists. They will make an investigation upon the delay. After they get the result, they will contact you shortly with comprehensive support.

            Best regards, Olymp Trade team.
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              M
              Mehaboob yaligar
              from Dharwad, Karnataka
              Oct 1, 2022
              Resolved
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              Resolved

              Money is been debited from my account but not credited into my Olymp trade account. please refund my money.

              ID: 92439934
              Nov 3, 2022
              Complaint marked as Resolved 
              Olymp Trade customer support has been notified about the posted complaint.
              Verified Support
              Oct 03, 2022
              Olymp Trade Customer Care's response
              Hello, Mehaboob Yaligar.

              Thank you for bringing this to our attention. We have passed your ID account to our financial specialist. We will sort this case out and call you soon with comprehensive support.

              Best regards, Olymp Trade team.
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                S
                sachin Aggarwal176
                Sep 30, 2022
                Resolved
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                Resolved

                Address: temple road, mcleodganj

                Sachin aggarwal
                Attachments
                Sep 27, 2022, 6:23 PM (3 days ago)
                to Claim

                Name : Sachin Aggarwal
                Account-ID :
                and registered e-mail : [protected]@gmail.com
                The amount : 130 USD

                I deposited 130 usd ( 30 usd and 100 usd by two different deposited transactions) on olymp trade and after deposit i just want to check and try withdrawal process, due to some policies, my account was in internal verification for some days, i waited but after waiting of more than 30 days, my account is blocked .i had received email that my account is blocked please assist me either to activate my account or refund my 130 us dollor. Please find the attachment for deposited slips and email I got as a response

                • first response on my email fro my complaint

                We understand how upsetting it is for you to learn about the status of your account.

                Based on clause 1.4 of our AML/KYC policy, your trading account is currently the subject of an internal investigation after unusual non-trading behaviour was noticed.
                There is no need to worry! This is a standard procedure and your account balance is secure. We will inform you once the examination is completed.

                We would much appreciate your patience during this process. If you have any additional questions, please email usat [protected]@olymptrade.com.

                • second response i receivedfor my complaint

                As per our database, your documents have been uploaded successfully for verification. Please be informed that your trading account is currently the subject of an internal investigation. There is no need to worry as this is a standard procedure and your account balance is secure. The team will contact you on your registered email ID once the examination is completed.

                • third response i have received for my complaint

                We are sorry that you received the service that prompted you to contact us with the complaint, and we regret any disruption that is caused by our services. Unfortunately, your account is blocked due to the chargeback filed against the company which is a violation of clause 2.2 of the "Service Agreement" .

                We would like to inform you that we have an independent department in our company which works in such a situation. In order to submit your appeal, please send an e-mail to the following address: [protected]@olymptrade.com, specifying these details:
                Name, Surname.
                Account-ID and registered e-mail on our platform.
                Date when the situation took place. Brief description of the situation and your demands.
                The amount, if the situation is concerned about money.
                Nov 13, 2022
                Complaint marked as Resolved 
                Olymp Trade customer support has been notified about the posted complaint.
                Verified Support
                Oct 13, 2022
                Olymp Trade Customer Care's response
                Hello, dear Sachin Aggarwal!

                Thank you for keeping us informed. We always strive to keep our traders’ interests at heart. However, there are exceptional cases of suspicious account activity that we can not ignore. In these rare cases, for the security of our clients and the platform we have to terminate suspicious accounts in accordance with the Client Agreement. Our clients who trade in line with the platform's policies are not subjected to such check-ups.

                If you are not satisfied with the decision of the claim department, you can appeal to the Financial Commission, a well-known organization with a proven reputation to solve disputes between traders and brokers.
                This can be done online: https://financialcommission.org/olymp-trade/. Click on "File a Complaint" and fill out the form. The Financial Commission will consider your complaint and the company's arguments, and then come up with a weighted decision that the company is obliged to follow.

                Feel free to reach out know if you need any help with an official complaint.

                Best regards,
                Olymp Trade team.
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                  Arunbo009
                  from Bengaluru, Karnataka
                  Sep 27, 2022
                  Resolved
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                  Address: Bangalore

                  Hi Team,

                  ID:70409368

                  I have deposited 500$ on 23rd July but amount was not interfaced to my account, your team told to wait, 48 hours, 5 days, 10 days, 15 days, and 30 days. after 30days you team asked Bank statement and UPI screen shots, as per their request I have shared details and meantime I have requested my Banker to update the status of the transaction but my banker raised chargeback request, even I have shared mail with Claim Dept what I have written to Bank.

                  After 60 days your team asked to provide update Bank statement (last week 24th Sep) and told still under investigation.

                  Till yesterday told still it's under investigation, If you need I will share all mails which I have received from day one from deposited.

                  Today I got mail stating 500 $ deposit issue has been resolved, since account is blocked due to chargeback, it will not be refunded.

                  Please help me to recover my account or refund my money .

                  please it is my humble request..
                  Nov 7, 2022
                  Complaint marked as Resolved 
                  Olymp Trade customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 28, 2022
                  Olymp Trade Customer Care's response
                  Greetings, Arunbo009.

                  Thank you for writing to us. We understand your situation. Regarding your request, if you do not agree with the result, you can file a complaint to our claim department.

                  You can apply to [protected]@olymptrade.com and explain the situation. This is the reclamation department, they will investigate your case and provide an official position regarding your issue.

                  Best regards, Olymp Trade team.
                  sachin aggarwal
                  Attachments
                  Sep 27, 2022, 6:23 PM (3 days ago)
                  to Claim

                  Name : Sachin Aggarwal
                  Account-ID :
                  and registered e-mail : [protected]@gmail.com
                  The amount : 130 USD

                  I deposited 130 usd ( 30 usd and 100 usd by two different deposited transactions) on olymp trade and after deposit i just want to check and try withdrawal process, due to some policies, my account was in internal verification for some days, i waited but after waiting of more than 30 days, my account is blocked .i had received email that my account is blocked please assist me either to activate my account or refund my 130 us dollor. Please find the attachment for deposited slips and email I got as a response

                  • first response on my email fro my complaint

                  We understand how upsetting it is for you to learn about the status of your account.

                  Based on clause 1.4 of our AML/KYC policy, your trading account is currently the subject of an internal investigation after unusual non-trading behaviour was noticed.
                  There is no need to worry! This is a standard procedure and your account balance is secure. We will inform you once the examination is completed.

                  We would much appreciate your patience during this process. If you have any additional questions, please email usat [protected]@olymptrade.com.

                  • second response i receivedfor my complaint

                  As per our database, your documents have been uploaded successfully for verification. Please be informed that your trading account is currently the subject of an internal investigation. There is no need to worry as this is a standard procedure and your account balance is secure. The team will contact you on your registered email ID once the examination is completed.

                  • third response i have received for my complaint

                  We are sorry that you received the service that prompted you to contact us with the complaint, and we regret any disruption that is caused by our services. Unfortunately, your account is blocked due to the chargeback filed against the company which is a violation of clause 2.2 of the "Service Agreement" .

                  We would like to inform you that we have an independent department in our company which works in such a situation. In order to submit your appeal, please send an e-mail to the following address: [protected]@olymptrade.com, specifying these details:
                  Name, Surname.
                  Account-ID and registered e-mail on our platform.
                  Date when the situation took place. Brief description of the situation and your demands.
                  The amount, if the situation is concerned about money.
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                    M
                    MYTH ANIME
                    Sep 27, 2022
                    Resolved
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                    Resolved

                    I am unable to withdraw the amount which was deposited. Unable to contact customer care support. Please help me resolve it.
                    Oct 30, 2022
                    Complaint marked as Resolved 
                    Olymp Trade customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 28, 2022
                    Olymp Trade Customer Care's response
                    Hello, MYTH ANIME.

                    Thank you for writing to us. We are glad that you reached out. Please provide your ID account. We will contact you as soon as we get your ID account.

                    Waiting for your reply.
                    Best regards, Olymp Trade team.
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                      H
                      Humaid333
                      Sep 26, 2022
                      Resolved
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                      Resolved

                      I read in an article on the olymp blog that the broker offers five-second trades but the timeframe starts from one minute. I remember the article referring to that type of trading as a quickler and it caught my attention because, I mean, making money in five seconds is pretty interesting. But apparently, that all seems like false news and it is disappointing. I expected more from the broker, and even if I didn't, no broker should spread false information.
                      Sep 30, 2022
                      Complaint marked as Resolved 
                      I was actually looking at the wrong place. This is not offered on every chart or asset, so you must find Quickler. Then you can do 5-seconds trading. The chart is actually a tick-by-tick chart, and it shows you every price movement. As it turns out, this is a pretty unusual way to trade and it can be quite volatile and fast-paced, because the asset actually acts like a volatility index derivative. You can not put more than 3000 USD if you have starter status, but the minimum is just 1 USD, so you can try with small amounts of money.
                      Olymp Trade customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 26, 2022
                      Olymp Trade Customer Care's response
                      Hello, Humaid333.

                      Thank you for writing to us. We are excited to say that Yes, you can trade within 5-second time frame. It is called Quickler. Quickler is a trading instrument designed for energetic traders, passionate about fast-paced trading and the breathtaking excitement it brings.
                      - Duration of each trade: 5 seconds.
                      - Increased profitability: up to 80%
                      - Access any time: 24/7

                      To access Quickler, you can go to the Fixed Time Trade tab, and type in the search box. Or scroll down the list to find Quickler.

                      Wish you fruitful trading!
                      Best regards, Olymp Trade team.
                      Verified Support
                      Oct 03, 2022
                      Olymp Trade Customer Care's response
                      Hello, Humaid333.

                      Thank you for writing back to us. We are glad that you found Quickler and get familiar with it real soon. Yes, that is right. You can start as small as $1 with 5 seconds trading. Quickler is a very interesting trading instrument. We believe with this attitude that you're eager to learn, you will be successful with Quickler.

                      Wish you fruitful trading!
                      Best regards, Olymp Trade team.
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                        A
                        abhinavezee
                        from Kanpur, Uttar Pradesh
                        Sep 26, 2022
                        Resolved
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                        Dear Sir,

                        This is to inform you that i have deposited a small amount of Rs. 700 in my Olymp Trade account No.45738382 on dated 12 Sep 2022 but till date it has not been credited to my trading account. Everytime they make a new timeline & we are forced to wait.

                        I am attaching screenshot of the same for youe reference
                        +1 photos
                        Oct 30, 2022
                        Complaint marked as Resolved 
                        Olymp Trade customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 26, 2022
                        Olymp Trade Customer Care's response
                        Hello, Abhinavezee.
                        Thank you for bringing this to our attention. We have passed your ID account to our financial specialists. They are checking the status of the pending. They will call you shortly for an update and comprehensive support.
                        Best regards, Olymp Trade team.
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                          ____Its__me__kapil____
                          from Bhopal, Madhya Pradesh
                          Sep 25, 2022
                          Resolved
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                          Resolved

                          Address: Sarvar Bhopal

                          Sir i have deposited 2000 inr on 23rd of july 2022 but my olymptrade account didn't showing me related balance. I have already complaint so many times to their customer care but they are unable to solve my problem. I also attaching the relevant transaction proofs. Now 2 months has been completed but no solution for my concern yet. Please solve my problem as soon as possible.
                          Oct 29, 2022
                          Complaint marked as Resolved 
                          Olymp Trade customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 26, 2022
                          Olymp Trade Customer Care's response
                          Hi, Its__me__kapil.

                          We are sorry to hear you had such a frustrating experience, but we really appreciate you bringing this issue to our attention. We would like to solve your pending as soon as possible. To do so please provide your ID account. We understand that you already provide related documents. With your ID account, we can review the case along with provided documents. Our financial specialists will check the status of the delay and contact you with an update.

                          Waiting for your reply.
                          Best regards, Olymp Trade team.
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                            ARJUN TOMAR
                            Sep 22, 2022
                            Resolved
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                            Resolved

                            It's been more than 24 hours, also I have the expert status.
                            Kindly, make it process faster. I need my money so urgently.
                            Email ID: [protected]@gmail.com
                            USER ID: 79878460
                            +1 photos
                            Oct 25, 2022
                            Complaint marked as Resolved 
                            Olymp Trade customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 22, 2022
                            Olymp Trade Customer Care's response
                            Hello, ARJUN TOMAR.

                            Thank you for writing to us. We have passed your information on to our financial specialists. They will check the status and contact you shortly with comprehensive support.

                            Best regards, Olymp Trade team.
                            Kindly do it faster. I need money so urgently!
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                              J
                              JagadisNN
                              Sep 20, 2022
                              Resolved
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                              Resolved

                              I heard that on Olymp Trade platform it is possible to trade in demo mode. But it turned out that it wasn't.
                              I've never tried it, but I've heard that it can be very useful for beginners. It's safe for my deposit.
                              But unfortunately, I didn't find this mode on platform. It is really sad because I want to learn trading in safe conditions. I think Olymp Trade broker could add such mode to their platform, and many beginners would be very grateful for it!
                              Sep 23, 2022
                              Complaint marked as Resolved 
                              It turned out you have to login in order to launch demo mode. Shoud have been more attentive earlier.
                              Olymp Trade customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 21, 2022
                              Olymp Trade Customer Care's response
                              Hello, JagadisNN.

                              Thank you for your question. We are glad that you bring it up to us. Yes, Olymp Trade has a demo account. To switch from the real to the demo account, you can click on your Balance. A list would drop down. You can choose the demo account there. There is $10.000 automatically in your demo account. You cannot withdraw it but you can make sure of it. We hope you can learn and practice in the demo account.

                              Have fruitful trading!
                              Best regards, Olymp Trade team.
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                                J
                                Jitesh Bangal
                                Sep 19, 2022
                                Resolved
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                                Resolved

                                ID 91941343
                                It has been more than 38 days since my account was blocked no reply about any solution and still processing
                                is your person really slow or ignoring for steal people's money
                                I want to continue with this account
                                but now just give me all my money back
                                it's not bearable
                                it's out of my patience limit
                                Nov 19, 2022
                                Complaint marked as Resolved 
                                still not resolve
                                Olymp Trade customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 29, 2022
                                Olymp Trade Customer Care's response
                                Greetings, Jitesh Bangal.

                                We are sorry to hear about your disappointment with us. Regarding your request, you can apply an official complaint to [protected]@olymptrade.com and explain the situation along with your ID account. This is the reclamation department, they will investigate your case and provide an official position regarding your issue.

                                Best regards, Olymp Trade team.
                                Nov 18, 2022
                                Updated by Jitesh Bangal
                                This complaint no resolve Its more than 94 days still no solution and genuine reply

                                just sending me computer-generated massages only

                                its more than 3 month
                                what they are doing
                                give me my money

                                Its fraud company Olymptrade

                                Verified Support
                                Nov 22, 2022
                                Olymp Trade Customer Care's response
                                Hello, Jitesh Bangal.

                                Your response is very concerning to us. If you do not agree with the decision, you can file a complaint to [protected]@olymptrade.com. They will review your case and give a final decision from the company.

                                Best regards, Olymp Trade team.
                                Nov 23, 2022
                                Updated by Jitesh Bangal
                                I complain about this lots of times you people ignoring and sending me computer-generated messages

                                you file a complaint on my behalf of me
                                better give my money
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                                  Ulmad
                                  Sep 17, 2022
                                  Resolved
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                                  Well, in general, it all seems fine here. I generally appreciate the broker and its intuitive trading platform. I really see many advantages here compared to what I saw on classical trading platforms such as Metatraders. Although Metatraders are well-thought, but I can hardly call them user-friendly. It’s no wonder about it – they were developed more than ten years ago.
                                  This platform is very intuitive as if it was developed for kids. However, I miss horizontal lines here. I need them for price levels. Where can I find them here?
                                  Sep 21, 2022
                                  Complaint marked as Resolved 
                                  You want to ask me how I can trade when I can’t find horizontal lines tool in olymp trade platform. Believe me, I ask this question too. And I honestly doubt my analytical skills. Maybe I need to finish my trading career? Hmm…
                                  Olymp Trade customer support has been notified about the posted complaint.
                                  Hello, Ulmad.
                                  Thanks for leaving us such a wonderful review. We value that you choose us as your trading platform. Olymp Trade strives to bring more benefits and create a modern trading environment for users. We are glad that our effort met your requirement for a present-day trading platform.

                                  Regarding your question on horizontal lines, we are pleased to inform you that you can draw lines on our platform under the indicators list.

                                  Hope that is helpful.
                                  Best regards, Olymp Trade team.
                                  Olymp Trade Customer Care's response, Sep 21, 2022
                                  Verified Support
                                  Hi, Ulmad.

                                  Thank you for writing back to us. You can find the horizontal lines tool in the Technical Analysis/Indicator tab. The Technical Analysis tab is the third icon from the bottom left of your charts. You can the list including horizontal lines there.

                                  We understand that trading can be difficult sometimes. We can make mistakes and also learn from them. We believe with patience, you can be successful.

                                  Wish you a lot of success.
                                  Best regards, Olymp Trade team.
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                                    Teji#0657
                                    from Patna, Bihar
                                    Sep 16, 2022
                                    Resolved
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                                    I withdraw 889.76 from 08.07.2022 but it was not sattle in my bank account right now..the company olymp trade sattle 890 dollar in my live account but it was deduct wrong way..from my olymp trade live account..i request to withdrawl my bank account but for too long day iam waiting..it was wrong sattle in my olmyp live account not sattle in my bank account..please reverse my bank account my money..please solve
                                    User id[protected] email - [protected]@gmail.com
                                    +1 photos
                                    Nov 2, 2022
                                    Complaint marked as Resolved 
                                    Olymp Trade customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 29, 2022
                                    Olymp Trade Customer Care's response
                                    Greetings, Teji#0657.

                                    Thank you for bringing this to our attention. We have passed your ID account to our specialists. They will check the transaction, and perform needed actions. Then they will contact you shortly with the update and comprehensive support.

                                    Best regards, Olymp Trade team.
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                                      MoninMerchant
                                      Sep 16, 2022
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                                      First of all, I enjoy trading on this platform. I like the broker's innovative structure and neat design, trading conditions, and tools available to assist in my trading. But I have been trying to gain experience points to level up, but I have not leveled up still. I have watched trading videos, referred the broker to friends and done many things in the name of experience points just so I can level up and earn perks that they have been flaunting in my face. I am unhappy that they have made leveling up impossible and very difficult. It is as good as not offering it.
                                      Sep 22, 2022
                                      Complaint marked as Resolved 
                                      Indeed, I actually noticed, that I have been doing things the wrong way. After I started doing the daily tasks the platform offers, and making forex trades, especially using the multiplier, my experience points started to come in. My profitable trades actually give me more XP, and when I traded with bigger multipliers, my experince points got even bigger actually. Bigger the size bigger the XP. It is all right now, I know what do to get myself the Expert status in a short time!
                                      Olymp Trade customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 19, 2022
                                      Olymp Trade Customer Care's response
                                      Hi, dear MoninMerchant.

                                      We are incredibly grateful for your honest feedback. Olymp Trade strives to provide high-quality trading conditions for all users. We take care of every detail for the tools, platform, tabs, buttons, and modes. We are so glad that our effort met your requirement for a trading broker and that you enjoy working with us.

                                      Regarding gaining XP, XP is an experience point that you gain by completing trading activities on your Trader's Way. You can track your Trader’s Way to know which missions you need to complete to gain more XP. Following Trader’s Way helps to gain XP easily because you can have more XP once you finish a mission.

                                      Hope this is helpful.
                                      Best regards, Olymp Trade team.
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                                        priti alande
                                        Sep 15, 2022
                                        Resolved
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                                        Address: ap- vita,tal- khanapur, dist- sangli, state- maharashtra

                                        My accout is blocked to 1 month

                                        my id- [protected]@gmail.com

                                        my name- priti alande

                                        submited pan name- priti sanjay bondarde
                                        +1 photos
                                        Oct 25, 2022
                                        Complaint marked as Resolved 
                                        Olymp Trade customer support has been notified about the posted complaint.
                                        Verified Support
                                        Sep 19, 2022
                                        Olymp Trade Customer Care's response
                                        Hello, Priti Alande.

                                        Thank you for writing to us. Let’s continue the discussion on https://www.consumercomplaints.in/olymp-trade-my-account-is-blocked-to-1-month-c3313558.

                                        Or you can also file an official complaint via [protected]@olymptrade.com. Provide the details along with your ID account. They can review your situation and make an official decision.

                                        Best regards, Olymp Trade team.
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