Olymp Trade Complaints & Reviews

I withdraw 889.76 from 08.07.2022 but it was not sattle in my bank account right now..the company olymp trade sattle 890 dollar in my live account but it was deduct wrong way..from my olymp trade live account..i request to withdrawl my bank account but for too long day iam waiting..it was wrong sattle in my olmyp live account not sattle in my bank account..please reverse my bank account my money..please solve
User id[protected] email - [protected]@gmail.com

First of all, I enjoy trading on this platform. I like the broker's innovative structure and neat design, trading conditions, and tools available to assist in my trading. But I have been trying to gain experience points to level up, but I have not leveled up still. I have watched trading videos, referred the broker to friends and done many things in the name of experience points just so I can level up and earn perks that they have been flaunting in my face. I am unhappy that they have made leveling up impossible and very difficult. It is as good as not offering it.

My accout is blocked to 1 month

my id- [protected]@gmail.com

my name- priti alande

submited pan name- priti sanjay bondarde

My accout is blocked to 1 month

my id- [protected]@gmail.com

my name- priti ganesh alande

submit pan name- priti sanjay bondarde

After giving the correct document, they are keep saying that your verification is rejected, kindly verify again. I have done it several times and they only say that thing only, worst customer support ever!

When I opened trading platform few days ago and started trading, I noticed that price moves very strangely on chart.
Price movements were rapid and unpredictable. It's like someone inputs some values and moves price. Maybe I'm not explaining it clearly. But it's true. Price was changing by large value in less than second.
It seemed to me that it was some kind of system glitch. The most important thing is that after about half hour jerks stopped, and price started moving smoothly again. I don't know what it's about, but I'm sure it shouldn't be like that.

Hi,
I made a 5000 INR deposit on this platform on Sept 1st and the amount is deducted from my bank account, but the amount is still not credited to trading account nor the refund is made. Upon asking Olymptrade customer support they are keep on giving me dates without any resolution and threatening to block my account in case I ask them repeatedly. They say one in a many transactions face such issues.
So to test this I made a small deposit of 1800 INR on Sept 12th which is also pending since 24 hours. They keep on telling us to wait for 48 hours first and then 5 days. If this platform is not secured then why not block the access to Indian customers? We are loosing our money and hope on this platform.

Dear sir /madam
I withdrawl my payout but still not credited..
Withdraw amount 889.76 from 08.07.2022..still not responce what happening..please solve
User id 42893880 email [protected]@gmail.com

My deposited amount is no credited in my wallet.They are taking only time after time but no solution given yet
My olymp trade ID no. is 17352302.
Please help me ASAP!

Thank you olymp trade for being the worst broker. I’ve been ask to wait for 30 more days. Do you think it’s funny to mess around with the traders money? Do me a favour and just keep the money. The worst ever broker with the worst customer services. Just keep the money that’s what you guys really want deep down. You guys are just here to scam people. I’ve been ask to wait for 5 days, 10 days now you expect me to wait for 30 days? Wow just wow

Money was transacted from my mobile wallet to olymp trade that I didn't make 1700 USD they're saying it was deposited and someone used it which doesn't make sense because I haven't been on the site from yesterday, and their office in Kenya said it was done from inside, I've been a member for months and I don't want to believe olymptrade are dishonest so please refund me my 1700 USD, I've been referring many people from my country about your site and I hope you don't let me down. Please refund me the 1700 USD that was taken from my account.. thank you

Why is my fund yet to be credited to my account? It’s already been more than 13 days. How long do you want me to wait? Seriously I’m fed up with this olymp trade and it’s customer services. Useless nothing has been done upto now, I found out today that you guys have been sending emails to your own default email. How on earth do you think that I’ll receive the email there? I’ve been told that today which is the 9/9/2022 I’ll be receiving my money which rightfully belongs to me. I’m yet to receive an email and I’m yet to receive a reply from any of the customer services. You guys seriously know how to play with people and their money.

Dear Sir/Ma'am,

I want to say that it's been more than 48 hours since deposit through IMPS method but the amount has not credited yet in my olymp trade account.

So, I request you to please refund the amount as soon as possible in my bank account.
And i am again sending you the screen shot of my payment.

Waiting for your reply.

Yours faithfully
Ajit kumar

I joined your platform last week. I enjoy the way it’s designed. The developer did it best to make a decent compromise between functionality and convenience. They reached this goal. It’s much easier to use than Metatrader. As for functionality, I think it’s a matter of taste. I don’t use too many indicators, especially custom ones. Among the few indicators I use, I often rely on Zig Zag. Unfortunately, I don’t see this technical indicator here. Is it present here or not?

It's been more than 25 days since my account was blocked...
neither do you not show any status nor unblock my account.
update status is more than 3 weeks
no customer care services available for Olymp trade its sucks
give me a reply asap... don't reply like a computer-generated message
call me [protected]

My withdrawal is not being processed. The Withdrawal Request No is[protected]. The chat with specialist is also not working.

Dear concern.
I diposit 100 usd through Bkash payment system in 25/082022.which not add my live balance but money successfully deduct from my payment source.Then i contact support team and provide essential evidence of payment.From support i get a mail that my issue through to financial team and they will replay me within 5 business day.After 5 business day a mail come from olymp trade called "wallet" and they ensure me that money will return within 09/09/2022.
However date not still Cross.I am waiting.I just write hear to express my experience about diposit issue.Now i am looking for solution of my diposit issue.

If i get resolve my issue then i will write hear again.

Thank you.
My trade id:Avijit
77585890.

How long can you expect a client to wait for? It’s been more than a week of waiting. I was told that I’d be informed about it via email. You guys have never sent one even after I had contacted multiple specialist in the support channel. You’re asking me to please be patient after all I’ve been through? I heard a lot of mixed opinions about this platform but I still ignored it and gave it a try till then I had no problems but ever since the unnecessary delay in deposit, I’m changing my perspective. I’ve been told that my account will be credited by 10th of September 2022, I also have the screenshot of the conversation I had with the specialist. I don’t believe him tho I doubt that it’ll arrive by then.
I’m just gonna ask a question and I want an answer couse I don’t wanna log in this website again and again to file a complaint and waste my time doing so by waiting for @OlympTrade reply’s.
When is my money gonna get credited?
The date for receiving the money.
Please don’t expect me to wait for an
additional 5 business days or 10 more business days. I’m really sick and tired of waiting.

It's too bad that Olymp Trade platform doesn't allow you to open demo account.
I understand that many traders with a lot of trading experience do not need demo account to trade. But I'm still new to financial markets, so I want to have chance to practice a little bit in trading on demo account.
Sure, I could have opened demo account with another broker or another platform, but I wanted to trade on Olymp Trade platform with no risk to my deposit.
Everything else suits me fine. But for now I don't know what to do.

User ID: 88926230
On the 27th of August 2020 I’ve deposited an amount of 7000 rupees. In the first phase the support specialist asked me to wait until 48 hours have been completed. In the second phase I contacted another specialist and he asked me to wait for an additional 5 working days. Now since 5 business days have been completed but my fund has yet to be credited in my account, I contacted another specialist and she asked me to wait for an additional 10 business days. 6 days have passed by and I’m yet to receive the fund that has been debited from my account. Do you think it’s appropriate for a client trusting a broker to wait for days? I’ve tried everything, contacted multiple support specialist and emailed the website, but guess what. My money is yet to be credited to my account. I’m sick and tired of emailing and contacting the support specialist each and everyday. As far as I know I feel like it’ll take more than a month for my money to be credited if Olymp Trade shows no concern for their traders. Please see to it that the money I’ve deposited gets credited to my bank account or trading account at the earliest.