Olymp Trade Complaints & Reviews

I invested with olymp trade last month and I wanted to withdraw my funds but I couldn't. I had to surf the internet for a good and competent recovery company to get my funds for me. I bumped into offshoreresolve.com, you can contact them to assist you on what to do to get your funds back, thank me later!

This has been resolved. Thanks for the prompt response and resolution, team!

Hello, TANUJ BANERJEE!

Thanks for the update. We sent your case to our specialists as soon as you wrote to us. It is always a pleasure to help our traders!

Do not hesitate to contact us if any questions or concerns appear.

Best regards,
Olymp Trade team.

Hi, Zashrysh.

Thank you for writing to us. In fact, Olymp Trade provides a variety of time frames shown on the charts. You can choose from 15s charts to 1-month charts. To change the chart, you click on the timeframe at the center bottom of the chart. There would be a list of time frames for you to choose from. You can select small time frame charts to big time frame charts. Or you can use both using double chart windows.

Olymp Trade listens to our users’ feedback and improves the platform. We would like to provide handy tools and the finest conditions for our trades. We hope that with multiple time frames, they can fit into your trading strategies.

If you have any questions, please feel free to contact us.
Best regards, Olymp Trade team.

Hi, dear Zashrysh.

Thank you for marking your question as resolved and writing back to us. It is nice to be useful when users need to clarify questions. We are willing to provide information about the Olymp Trade platform. You can reach out to us anytime you need support.

Wish you a lot of success!
Best regards, Olymp Trade team.

I invested with olymp trade last month and I wanted to withdraw my funds but I couldn't. I had to surf the internet for a good and competent recovery company to get my funds for me. I bumped into offshoreresolve.com, you can contact them to assist you on what to do to get your funds back, thank me later!

Greetings, Resuand.

Thank you for writing to us. We are glad that you started your trading journey with Olymp Trade. It is our honor to assist you with the very first steps. Our effort is to provide the finest condition and support for traders, especially new ones. We understand that it is hard to start something new. We are more than happy to meet your expectations when you first join the trading.

Regarding your question on products, even when you have not deposited, you can access all 3 trading modes including Fixed Time Trade, Forex, and Stocks. However, please note that some assets are only available at certain times of the day. You can check when it is available under the name of that asset. When the market is open, you can trade with these assets as normal.

Hope this clarified your understanding.
Best regards, Olymp Trade team.

Hello, Resuand.

Thank you for writing back to us. Yes, some assets can be traded at a certain time of the day. However, you can trade 24/7 with other assets. Olymp Trade has a variety of assets for you to choose from. While waiting for some particular assets available, you can try to trade on others as well.

Have fruitful trading!
Best regards, Olymp Trade team.

Greetings, Vansh B.

Thank you for writing to us. Olymp Trade is a certified and trustworthy broker. To keep this title, we have to strictly follow the rules and regulations from our regulator - Finacom. Therefore, we have to block these accounts that violate our Service Agreement.

Regarding your request, it is recommended that you write an email to our claim department. The email address is [protected]@olymptrade.com. Please include in your email with your ID account and details of your case. They will review the situation and make the final decision.

Best regards, Olymp Trade team.

Greetings, Mushiphari.

Thank you so much for taking the time to provide feedback. We are glad that you chose Olymp Trade and become confident in trading over time. There is no difference in showing prices between popular and unpopular currency pairs. With the popular pairs, there are a lot of trades so the price is constantly changing according to the bull and the bear. Contrarily, the unpopular pair would have few trades so there is not much moving in prices.

Another tip for the platform to perform properly is that please check your internet speed. It is recommended to be more than 30 Mbps. The internet speed could affect the price shown in the charts.

Hope we clarify your thoughts. If you have any further questions, we are willing to help.
Best regards, Olymp Trade team.

Hi, dear Mushiphari.

Thank you for writing back to us. Price movement for each asset can be different from others. That is confusing a little bit from the beginning. Once you spend time observing the market, you would catch the pattern of each asset. Besides, internet connection can affect the interface. Kindly make sure the internet speed is more than 30 Mbps for the platform to perform properly.

We are so happy to know that you are eager to learn more about the financial market. Olymp Trade provides a free education database that can be helpful for you.

Best regards, Olymp Trade team.

Greetings, Mithun75.

Thank you for letting us know about this. Our support team is willing to assist you with this case. Kindly include your ID number in the comment section. With it, we can contact you with comprehensive support.
Or you can contact us:
- via e-mail [protected]@olymptrade.com
- in a live chat at www.olymptrade.com
- in direct messages of our group www.facebook.com/olymptradecom/
We will help you! We will be very grateful for the update on your issue.

Best regards, Olymp Trade team.

Hello, Hemanraghuraman.[protected]@gmail.com.

Thank you for contacting us. Your review is very concerning to us. It is a pity that you did not achieve as you expected. Olymp Trade is a trustworthy broker. We are regulated by our regulator - Finacom. To be able to perform as a broker, we keep our operation transparent and straightforward.

We understand that trading is difficult and complicated. Sometimes, losing trades is expected. That is why we constantly provide traders with trading knowledge, strategies, and tips. We hope that this education database can contribute to your trading journey.

If you have any specific questions, do not hesitate to contact us.
Best regards, Olymp Trade team.

Hello, Shog.

Thank you for sharing your thoughts with us. We are pleased that you found Olymp Trade attractive with low commissions. As we would like to provide the finest trading conditions for users, especially with Forex.

Regarding deposit difficulties, could you please tell us what exactly happened, and what caused the disability to deposit from your side? Please kindly send it to our support team:
- in a live chat at www.olymptrade.com
- in direct messages of our group: www.facebook.com/olymptradecom/
Another way is that you can leave us your ID account. We are willing to check any difficulty for you and provide comprehensive support.

Best regards, Olymp Trade team.

Greetings, Chris234.

Thank you for reaching out to us. Regarding your deposit delay, please include your ID account in the comment. With it, our financial specialists can check the current status of the deposit and contact you with support.

Waiting for your response.
Best regards, Olymp Trade team.

Hi, dear Malajit_Din.

Thank you for choosing Olymp Trade as your trading platform. We are glad that you started to trade with us.

Regarding your question, as far as we understand that you open a position in the Forex trading mode. As you may know, a Forex trader needs to predict how the price of a selected asset will increase or decrease.

In the case of the right prediction, the profit on the trade depends not only on the invested amount but also on how much the price of the asset rises or falls. In case of the wrong prediction, there would be a Stop Out. A Stop Out is when it is automatically closing a losing trade, thereby protecting the trader's balance from a negative value. The Stop Out level shows the amount of investment that shouldn't be in the loss from the deal to remain active and not automatically closed.

Hope this clarifies your understanding. If you have any questions, please feel free to contact our Customer Service.
Best regards, Olymp Trade team.