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Olymp Trade Complaints & Reviews

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Updated: Feb 14, 2026
Complaints 1562
Resolved
1149
Unresolved
413
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Olymp Trade reviews & complaints page 39

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Y
Yuvrajsinh Sisodiya
Jul 21, 2022
Resolved
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Resolved

My Olymp Trade ID :[protected]
Date :- 20/07/2022
Request ID :- [protected]
Amount :- 20, 000/-

Give me my 20, 000/- deposited money back .
My money deducted from bank account even olymp trade "failed" that deposited money .
I want saw you 2 screenshots right now .
Sep 8, 2022
Complaint marked as Resolved 
Olymp Trade customer support has been notified about the posted complaint.
Verified Support
Jul 26, 2022
Olymp Trade Customer Care's response
Hello, dear Yuvrajsing Sisodiya.

Thank you for bringing this to our attention. Regarding the deposit pending, we would like to solve the situation now. We have passed your ID account to our financial specialist. They will track the current status and contact you shortly with comprehensive support.

Kindly be patient with us.
Best regards, Olymp Trade team.
same happend with me been waiting for 10 days now no response all i get is wait 10 days then now saying wait 30 days
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    V
    Vivek a dobariya
    from Surat, Gujarat
    Jul 20, 2022
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    Account got blocked but withdrawal is not done yet

    Address: Surat, Gujarat

    My final amount of withdrawal was 1515 usd but I received only 1020 usd. and pending amount is not cleared yet.
    This incident happened in 13 September 2021

    ACCOUNT DETAILS
    Your account
    [protected]
    Account name
    USD Account
    User ID
    45860877
    E-mail
    [protected]@gmail.com

    this was the last mail they sent me

    My name is Arpan. I am from Olymp...
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    A
    ArunD.
    Jul 20, 2022
    Resolved
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    So I decided to try forex and fixed time trading and open a demo account at Olymp trade. I tried to trade a little before, but I just can't understand why there is so big difference. According to official website you can trade both forex and fixed time trading via demo account, but once i enter there is only FTT. I mean platforms is great, but could you give a decent information on the official website?
    Jul 21, 2022
    Complaint marked as Resolved 
    Ok, my bad ;) I didn't notice the mode switch at the left of the screen. Don't hurry up exploring new platforms, guys.
    Olymp Trade customer support has been notified about the posted complaint.
    Verified Support
    Jul 27, 2022
    Olymp Trade Customer Care's response
    Hello, ArunD.

    Thank you for writing back to us. We are glad that you figure it out when working between trading modes. For those who are new to the platform, it may take a while to sort out all the functions. Also, you can learn how to use it via our education platform: https://plus.olymptrade.com/en/help. They have all detailed instruction videos that you may find useful.

    Best regards, Olymp Trade team.
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      My deposit transaction is showing failed but my amount is deducted from my account please refund my amount to my bank account please my UPI I'd [protected]@paytm
      This is the screen shots...
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      S
      SurajML
      Jul 20, 2022
      Resolved
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      So i deposited 700 rs number of days ago via UPI on olymp and after putting all the details the money was debited and and went to them, however, it did not show up in my olymp wallet, i immediately raised a ticket but they said to wait 48 hours and i waited yet nothing, now after getting in touch with them few times they are saying that money was deposited maybe from another account altho i am 100% sure about the account i deposited in, such poor customer service, and olymp taking away people's hard earned money! Making excuses to not return it, its really dissapointing.

      Please help me to get me my refund!
      Aug 22, 2022
      Complaint marked as Resolved 
      Olymp Trade customer support has been notified about the posted complaint.
      Verified Support
      Jul 22, 2022
      Olymp Trade Customer Care's response
      Greetings, SurajML.

      It's a pity that you have made this conclusion. We are committed to providing high standards of customer service and we would like to solve the case for you now.

      Regarding your pending deposit, this is a task for our financial specialists. Please leave us your ID account number. With it, they can investigate the case and update the current status to you.

      Waiting for your response.
      Best regards, Olymp Trade team.
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        V
        Vickybhai1
        from Bengaluru, Karnataka
        Jul 20, 2022
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        Resolved

        Address: Olymp trade
        Website: Olymp trade

        45 days completed still my money didn't arrived my account
        No one is responding
        Aug 27, 2022
        Complaint marked as Resolved 
        Olymp Trade customer support has been notified about the posted complaint.
        Verified Support
        Jul 22, 2022
        Olymp Trade Customer Care's response
        Hi, dear Vickybhai1.

        Thank you for bringing this case to our attention. We would like to solve it now. Regarding your pending deposit, we have passed your ID account. With it, our financial specialists will investigate the case and include comprehensive advice. They will contact you shortly.

        Best regards, Olymp Trade team.
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          B
          Bikash kr Nath
          Jul 19, 2022
          Resolved
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          Address: UPI
          Website: bikash kr. nath

          This thread was updated on July 19/ 2022
          My I'd number[protected]
          Sir my task is created 1to 1 working days is completely also but my live account balance are no show why?..
          I am facing problem 🙏 sir please many days are wait but not solution all screen shot are provide financial team but you are not provide my live account balance why??
          1 days already completely transaction but no update no help🙄.
          Aug 25, 2022
          Complaint marked as Resolved 
          Olymp Trade customer support has been notified about the posted complaint.
          Verified Support
          Jul 22, 2022
          Olymp Trade Customer Care's response
          Hello, Bikash Kr Nath.

          Thank you for letting us know about this. We would like to solve your case now. We understand that you already contacted the support team. This is a task for our financial specialist. Please specify your account ID so that we can help you.

          Best regards, Olymp Trade team.
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            R
            Ronaz
            Jul 19, 2022
            Resolved
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            Resolved

            So I have been trading via Olymp Trade for about a year. Everything was fine.
            I appreciate its wide range of products and branded trading platform. The latter has a very functional intuitive interface and well optimized. But recently I faced the problem with orders execution. So I placed a trade and it was executed, but there was a delay for almost ten seconds. When I checked the history, I found out it was executed in the right time, but on the main screen it was indicated with delay. So I'm a bit puzzled what was going on?
            Jul 23, 2022
            Complaint marked as Resolved 
            Ok, so I found out what it was. I traded outside via my laptop and it was connected to my mobile hotspot. And the connection was poor, but once I tried it with common connection everything worked fine. My bad:)
            Olymp Trade customer support has been notified about the posted complaint.
            Verified Support
            Jul 22, 2022
            Olymp Trade Customer Care's response
            Hi, dear Ronaz.

            Thank you for reaching out. We are pleased to know that you enjoy Olymp Trade’s products. It is also a pleasure that you give us a compliment on the interface.

            Regarding the delay in the execution of the trade, kindly check your internet speed. There could be a case that the trade is executed at the right time. But at that time, the internet speed was slow so the display did not show your trade yet.

            When you check the Internet speed, kindly make sure it is more than 30 Mbps for the platform to perform stably.

            Best regards, Olymp Trade team.
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              M
              Mazahir Chahwala
              Jul 19, 2022
              Resolved
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              Resolved

              Website: www.olymptrade.com

              I have made account on OLYMP TRADE with EMAIL [protected]@gmail.com. As i have deposited money same time my account is blocked.Then they asked me for document verification.I uploded the same whatever asked by the company.

              Then the cheating statred.They told me verification time is 10 days.And at every 6 to 7 days after uploding documents they asked for same documents again for verification.then again 10 days. then zoom verifciation which was afetr so many days.I have completed that also.

              then after doing this form so many time.I got mail that i have vialoted some rule (i have not done single trade just deposited money) and my account will go for their so called internal investigation for which no time limit given to me even after asking so many times.so many days alredy passed for the same also.still no response and my 50k is blocked from last so many months without proper reason.Dont know whrn they will realese my money
              Aug 23, 2022
              Complaint marked as Resolved 
              Olymp Trade customer support has been notified about the posted complaint.
              Verified Support
              Jul 22, 2022
              Olymp Trade Customer Care's response
              Greetings, Mazahir Chahwala.

              Thank you for contacting us. We know that our clients are used to fast and smooth KYC processes on the Olymp Trade platform. There are just a few rare cases when the account may get tagged by the security system as ‘suspended’ due to suspicious activity.
              Here's what KYC/AML Policy says:

              1.4. The Company reserves the right to investigate the nature of the suspicious non-trading transactions set out in section 2 of this Policy and to suspend those transactions until the reasons for their occurrence are ascertained and the investigation has ended at any time.
              Please, read more information here: https://olymptrade.com/pages/terms/non-trading-transactions/

              Our clients who trade in line with the platform's policies are not subjected to such check-ups.

              Do not hesitate to contact us if any questions or concerns appear.

              Best regards,
              Olymp Trade team.
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                L
                lekhrajsingh759
                from CHURU, Rajasthan
                Jul 19, 2022
                Resolved
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                Olymp trade User ID : 27445835
                I deposited money 100 $ on 3 june 2022 and again 15 $ on 7 june 2022. Even My transaction show successfully but olymp trade customer service said your transaction declined. So wait for 30 days to credit money back to your bank account. I said I got message of successfully transaction. Now 45 days happened but I didn't get my money back neither get customer support. Your customer support is very pathetic 😭. I send every documents many times with bank transaction records. I am trying my best to get my money back and I'm Not stop until the problem resolved. I send many mail but not got satisfied answered and now there is no customer support I get. Sorry my bad English
                Aug 22, 2022
                Complaint marked as Resolved 
                Olymp Trade customer support has been notified about the posted complaint.
                Verified Support
                Jul 22, 2022
                Olymp Trade Customer Care's response
                Hello, Lekhrajasingh759.

                We are sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to solve your case right now.

                Regarding your 2 deposit delays, this is a task for our financial specialists. We have passed your ID account to them. They will investigate the case and contact you shortly with an update on the current status.

                Kindly be patient with us.
                Best regards, Olymp Trade team.
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                  V
                  Vansh B
                  from New Delhi, Delhi
                  Jul 19, 2022
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                  Hello
                  I have deposited 10k to my Olymp account but by mistake I have used the mobile number which I have already used in previous account. And now they have blocked my account, How will I get my deposited money back?
                  My trader Id is[protected]
                  Olymp Trade customer support has been notified about the posted complaint.
                  Hello, Vansh B.

                  Thank you for reaching out. According to our regulation, a user is not allowed to have more than 1 account. That is the reason that your account is blocked. You can check your email as we have sent the details via your email.

                  Also, you can file an official complaint. If you disagree with the company's decision, you can contact the reclamation department: [protected]@olymptrade.com and describe the situation.

                  Best regards, Olymp Trade team.
                  Vansh B's [Complaint's author] reply, Aug 12, 2022
                  This email is showing Invalid

                  And I am not disagree with you but I need the deposited money urgently as I'm facing many issues in my personal life Soo plzz send the money to the same datails from which I have deposited the money in olymp
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                    K
                    kashish kashyap
                    Jul 19, 2022
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                    My id is 50252980
                    I deposited Amount not be credit and Now show failed but my bank debited over hours
                    please help me sir .
                    Olymp Trade customer support has been notified about the posted complaint.
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                      K
                      kashish kashyap
                      Jul 19, 2022
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                      I deposited my money in the olymp trading account but still it is not credited in the olymp trading account over hours
                      My money debited from my bank account but failed showed in the olymp trading account...
                      Olymp Trade customer support has been notified about the posted complaint.
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                        K
                        kashish kashyap
                        Jul 18, 2022
                        Resolved
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                        Resolved

                        My id is 50252980
                        Amount not be deposited. and few minutes later…Failed . please fix it .
                        Sep 25, 2022
                        Complaint marked as Resolved 
                        Olymp Trade customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 10, 2022
                        Olymp Trade Customer Care's response
                        Hello, Kashish kashyap!

                        Thank you for getting in touch with us and sharing the details of your case. We are sorry for the problem you have faced while depositing funds. We have forwarded your details to the concerned department to investigate this situation. Kindly rest assured as we will get back to you on our priority and help you to resolve this case. Meanwhile, we request your patience and cooperation with us!

                        Just drop us a line if we can be of any further assistance. Wish you a great day ahead!

                        Greetings, Olymp Trade team.
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                          K
                          Kirti Bahadur
                          Jul 16, 2022
                          Resolved
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                          Resolved

                          Sir apne call karke bola tha ki mere 51, 000 rupee 3 4 din m aajayege lkin sir abhi bhi 4 din hogye hain mere pass paise nhi aaye hain sir m apse request krti hu please sir apere 51, 000 rupee return krdo jldi se jldi m bht preshan hu sir please ap mere paise mujhe wapis krdijiye or ap please mujhe contact kare contact number [protected] please sir ap log mere 51, 000 rupee mujhe bjh dijiye
                          Aug 26, 2022
                          Complaint marked as Resolved 
                          Olymp Trade customer support has been notified about the posted complaint.
                          Jul 16, 2022
                          Updated by Kirti Bahadur
                          Sir please i request you ap mere mujhe 51, 000 bjh dijiye jld se jld bht jururi h mujhe kuki please sir m apko sari details phle hi bjh chuki hu or apne bhi bola tha call krke ki 3 4 din m khud apnee ap paise mre UPI Paytm m aajayege lkin aj pure 4 din hogye h sir paise abhi tk nhi aaye sir please help me mujhe mere paise bjh dijiye please
                          Verified Support
                          Jul 21, 2022
                          Olymp Trade Customer Care's response
                          Namaskaar, Kirti Bahadur.

                          Yeh hamaare dhyaan mein laane ke lie aapaka dhanyavaad. durbhaagy se, ham UPI ke saath takneeki kathinai ka saamna kar rahe hain. Hum ab apke case ko sulajhaana chaahenge.
                          Hum samajhate hain ki apne support team se sampark kiya hai. Apnay withdrawal mein deree ke sambandh mein, aap hamen apana ID account day sakti hain. Taaki ham apne financial specialist ke lie ek kaary bana saken. Wo apke maamale kee jaanch kar sakate hain aur apko current status ke saath update kar sakte hain.

                          Best regards, Olymp Trade team.
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                            S
                            Shailesh321
                            from Jaipur, Rajasthan
                            Jul 16, 2022
                            Resolved
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                            Resolved

                            Address: Jaipur Rajasthan

                            I deposited my money in the olymp trading account but still it is not credited in the olymp trading account over 72 hours
                            My money debited from my bank account but failed showed in the olymp trading account
                            Aug 10, 2024
                            Complaint marked as Resolved 
                            Thanks
                            Olymp Trade customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 19, 2022
                            Olymp Trade Customer Care's response
                            Hello, Shailesh321.

                            Thank you for letting us know about your deposit delay. We would like to solve your case now. Regarding the delay, please provide us with your ID account. So that we can create a task for our financial specialists. They can check the current status and proceed with the following steps.

                            Waiting for your response.
                            Best regards, Olymp Trade team.
                            Aug 10, 2022
                            Updated by Shailesh321
                            Till date I didn't receive my money back it has been over 29 days
                            Please send my money back to my account my
                            My trading account I'd:91179917

                            Aug 10, 2022
                            Updated by Shailesh321
                            I'm Shailesh saini
                            My gmail id [protected]@gmail.com
                            Trading account I'd:91179917
                            Deposit request no::[protected]
                            UPI Ref.no.:[protected]
                            Sir, I deposit 62.91USD (5000inr) on 12july2022, but not visible in olymp trade and not refund my money back
                            Deducted from my bank account 5000 inr
                            Please refund my money
                            It has been over 29 days since 12july2022

                            91179917
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                              G
                              Gajendra9754
                              Jul 16, 2022
                              Resolved
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                              Resolved

                              Hello
                              Sir
                              My account ban 30 to 40 days ago but my depost amount not refund and company says your money refund 10 working days plz help me sir

                              My register gmail- [protected]@gmail.com

                              Plz help sir
                              Sep 17, 2022
                              Complaint marked as Resolved 
                              Olymp Trade customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 19, 2022
                              Olymp Trade Customer Care's response
                              Hello, Gajendra9754.

                              Thanks for getting in touch. If you disagree with the company's decision, you can contact the reclamation department: [protected]@olymptrade.com and describe the situation. The reply by this department is the official and final decision of the Company.

                              Do not hesitate to contact us if you need any help with this.

                              Best regards,
                              Olymp Trade team.
                              Jul 20, 2022
                              Updated by Gajendra9754
                              Hello sir
                              My account ban 35 to 40 days but depost amount not refund plz help me sir

                              And compnay says depost amount refund 10 working days

                              My register gmail- [protected]@gmail.com

                              Depost amount- 2000
                              Depost upi- ab[protected]@paytm
                              Account no[protected]
                              ifce- PYTM0123456
                              ACCOUNT HOLDER- ANITA BAI
                              Verified Support
                              Aug 15, 2022
                              Olymp Trade Customer Care's response
                              Hello, Gajendra9754!

                              Please pay attention that accounts are blocked due to the violation of the terms of our Service Agreement. Kindly specify did you contacted the claim department regarding your case? As we informed you in case you disagree with the company's decision, you can contact the claim department. They will look into the matter to provide a final decision.

                              Best regards, Olymp Trade team.
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                                G
                                Gajendra9754
                                Jul 16, 2022
                                Resolved
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                                Resolved

                                Account ban but deposit amount not refund

                                Website: olymptrade.com

                                Hello
                                Sir
                                My account ban 30 to 40 days ago but my depost amount not refund and company says your money refund 10 working days plz help me sir

                                My register gmail- [protected]@gmail.com

                                Plz help sir...
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                                G
                                Godugu Yashwanth Raj
                                Jul 16, 2022
                                Resolved
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                                Resolved

                                Money is been debited from my account but not credited into my olymptrade account.please refund my money.
                                Request no: [protected]
                                Sep 24, 2022
                                Complaint marked as Resolved 
                                Olymp Trade customer support has been notified about the posted complaint.
                                Jul 16, 2022
                                Updated by Godugu Yashwanth Raj
                                Complaint has been not resolved
                                Verified Support
                                Jul 21, 2022
                                Olymp Trade Customer Care's response
                                Hello, Goduyu Yashwanth Raj.

                                Thank you for bringing this to our attention. Regarding your deposit delay, kindly provide us with your ID account. We can pass it to our finance team for checking.

                                Waiting for your response.
                                Best regards, Olymp Trade team.
                                Jul 22, 2022
                                Updated by Godugu Yashwanth Raj
                                User Id : 76759612
                                Verified Support
                                Aug 15, 2022
                                Olymp Trade Customer Care's response
                                Hello, dear Godugu Yashwanth Raj!

                                Thank you for sharing your Olymp trade account ID with us. We have forwarded your case details to our finance team. They will be checking the status of your complaint and will get back to you on their priority. We would like to apologize again for the difficulty you have faced with your deposit and hope for your understanding! We will do our best for you!

                                Best regards, Olymp Trade team.
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                                  G
                                  Godugu Yashwanth Raj
                                  Jul 16, 2022
                                  Resolved
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                                  Resolved

                                  I deposited INR700 today(15 july 2022) but it showed failed in olymptrade transictions.From my account the amount has been debited INR700 .please refund the money that has been debited from my account INR 700 .Hoping you the best solution.
                                  Sep 17, 2022
                                  Complaint marked as Resolved 
                                  Olymp Trade customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 15, 2022
                                  Olymp Trade Customer Care's response
                                  Hello, Godugu Yashwanth Raj!

                                  Thanks for getting in touch. Please let's keep the communication about this case in one place via the link: https://www.consumercomplaints.in/olymp-trade-money-debitednot-credited-c3247695

                                  Best regards,
                                  Olymp Trade team.
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