Claimed

Olymp Trade Complaints & Reviews

4
Updated: Aug 21, 2026
Complaints 1564
Resolved
1149
Unresolved
415
Contacts

File a complaint to Olymp Trade

Having problems with Olymp Trade?

File a complaint and get it resolved by Olymp Trade customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Olymp Trade reviews & complaints page 39

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
J
jeet100
Aug 1, 2022
Resolved
Report
Copy
Resolved

Upi refrence no.[protected]
date of payment- 08/05/2022
payment made but service not delivered
Sep 15, 2022
Complaint marked as Resolved 
Olymp Trade customer support has been notified about the posted complaint.
Verified Support
Aug 03, 2022
Olymp Trade Customer Care's response
Greetings, Jeet100.

Thank you for letting us know about your deposit delay. Unfortunately, we are having technical difficulties with UPI. To solve this situation, please provide us with your ID account in the comment section. Our financial specialist can investigate the transaction and advise you on a solution.

Best regards, Olymp Trade team.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    D
    Deepsa09
    Aug 1, 2022
    Resolved
    Report
    Copy
    Resolved

    UPI Reference number[protected]
    Date 01 May 2022
    Payment made but service not delivered.Merchant took money from me and blocked me. Disputed the issue in the bank too but no action was taken.
    Nov 13, 2022
    Complaint marked as Resolved 
    Olymp Trade customer support has been notified about the posted complaint.
    Verified Support
    Aug 03, 2022
    Olymp Trade Customer Care's response
    Hi, Deepsa09.

    Thank you for letting us know about your case. Unfortunately, we are having technical difficulties with UPI. To solve this situation, please leave us your ID account in the comment section. Our financial specialist can track the deposit and contact you with support.

    Best regards, Olymp Trade team.
    Aug 05, 2022
    Updated by Deepsa09
    My Olymp Trade account blocked
    Verified Support
    Oct 13, 2022
    Olymp Trade Customer Care's response
    Hello, Deepsa09.

    We are sorry for the late reply. As you may know, Olymp Trade is a certified broker by our regulator-Finacom. We need to follow strictly their rules and regulations including blocking violated accounts.

    In this case, if you do not agree with us, you can file an official complaint. You can apply to [protected]@olymptrade.com and explain the situation. This is the reclamation department, they will investigate your case and provide an official position regarding your issue.

    Best regards, Olymp Trade team.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      M
      Manpreet_Karnik
      Aug 1, 2022
      Resolved
      Report
      Copy
      Resolved

      Olymp trade offers very flexible promotion options. There are first deposit bonuses, various promo codes that allow traders to get much more money on their deposits.

      However I faced an issue with the bonus withdrawals. The thing is, I didn’t withdraw the bonus money right away. I traded for a period of time, made profits and tried to withdraw the money including part of the bonuses. But I couldn’t. What has gone wrong? Maybe I didn’t get something? It’s kinda frustrating.
      Aug 5, 2022
      Complaint marked as Resolved 
      Ok, my bad. Bonuses are only for trading purposes, no withdrawals or paying for the services and platform extensions allowed. Should’ve read the bonuses terms and conditions carefully.
      Olymp Trade customer support has been notified about the posted complaint.
      Hi, dear Manpreet_Karnik.

      Thank you for sharing. Bonuses are very useful for both new traders and experienced traders. Users can take advantage of bonuses to make a profit.

      Regarding bonus withdrawal, there are some rules that you need to know. First, If you order a withdrawal of any amount of money, even 10$, all bonuses will be deducted from your account. Second, you can not withdraw bonuses, but you can withdraw the profit gained from bonuses.

      In your case, you can withdraw the amount excluding the bonus. It is a general rule and applies to every user. Do not hesitate to contact us if any questions or concerns appear.

      Best regards, Olymp Trade team.
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        Z
        ziauddinx
        from Kolkata, West Bengal
        Aug 1, 2022
        Resolved
        Report
        Copy
        Resolved

        Dear sir I have made payment of 1000/- INR on 29th June 2022 at 1:00 am. it almost 32 days complete till now I can’t receive my money on Olymptrade trading account my id is 90571311 please do it fast pay my deposit money to Olymptrade account or return my money to bank account because money is deducted from my bank account I’m just frustrated with this poor customer service I need my money back.
        Sep 2, 2022
        Complaint marked as Resolved 
        Olymp Trade customer support has been notified about the posted complaint.
        Verified Support
        Aug 02, 2022
        Olymp Trade Customer Care's response
        Hello, Ziauddinx.

        Thank you for bringing this to our attention. Unfortunately, we have technical difficulty with UPI. We would like to solve your case soon. We have passed your ID account to our financial specialist. They are working on your case. They will contact you shortly with an update on the current status and advice.

        Best regards, Olymp Trade team.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          M
          Mukesh7157
          from barmer, Rajasthan
          Jul 31, 2022
          Resolved
          Report
          Copy
          Resolved

          Address: saranon ki dhani, bhunka Bhagat Singh, teh. sindhari, saranon ki dhani, bhunka Bhagat Singh, teh. sindhari, saranon ki dhani, bhunka Bhagat Singh, teh

          I'm mukesh
          My gmail id [protected]@gmail.com
          Deposit request no [protected]
          UPI Ref.no.[protected]
          Sir, I deposit 75 USD (5973inr) on 13july2022, but not visible in olymp trade and not refund my money back
          Deducted from my bank account 5973 inr
          Please refund my money
          Aug 5, 2022
          Complaint marked as Resolved 
          Thanks 👍 olymptrade My money back 75 usd I'm very happy Thanks so much O.T.
          Olymp Trade customer support has been notified about the posted complaint.
          Verified Support
          Aug 02, 2022
          Olymp Trade Customer Care's response
          Hello, Mukesh7157.

          Thank you for writing to us and letting us know about this. Currently, we have a technical issue with UPI. We have passed your information to our financial specialist. They will check the current status of the pending and contact you soon with comprehensive support.

          Best regards, Olymp Trade team.
          Aug 02, 2022
          Updated by Mukesh7157
          Help me sir
          Why[protected] to today not refund?
          75 usd (5973INR)
          Aug 04, 2022
          Updated by Mukesh7157
          Thanks so much
          Olymp trade
          My money is back 5973inr
          Thanks again and again thank
          Verified Support
          Aug 05, 2022
          Olymp Trade Customer Care's response
          Hi, dear Mukesh7157!

          We were glad to help you promptly. Do not hesitate to contact us if any questions or concerns appear.

          We also will be pleased if you mark this review as resolved.

          Best regards, Olymp Trade team.
          Bhai apkaa kab aya paisa??
          Helpful
          1 other people found this review helpful
          1 found this helpful
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            V
            Vijay ragavan 2000
            from Coimbatore, Tamil Nadu
            Jul 31, 2022
            Resolved
            Report
            Copy
            Resolved

            I had deposited $10 on 22.07.2022 in olymp trade... But it does not appear in my olymp trade account... Today is 9 th day of deposited amount ..still thier response is very poor...kindly resolve this issue plz
            Sep 5, 2022
            Complaint marked as Resolved 
            Olymp Trade customer support has been notified about the posted complaint.
            Verified Support
            Aug 02, 2022
            Olymp Trade Customer Care's response
            Greetings, Vijay Ragavan 2000.

            Thank you for letting us know about this case. Unfortunately, we currently have a technical issue with UPI. We can solve your pending right away once we have your ID account. Kindly mention your ID account in the comment. We can pass it to our specialist for investigation.

            Waiting for your response.
            Best regards, Olymp Trade team.
            Helpful
            1 other people found this review helpful
            1 found this helpful
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              R
              Rodwol
              Jul 29, 2022
              Resolved
              Report
              Copy
              Resolved

              My friend and I have been trading on Olymp Trade platform for three weeks now. And we have noticed that the platform is glitchy sometimes. My friend has been messaging me on Facebook saying he has seen that chart doesn't fully load. I double-checked on my computer and realized he was not only one with this problem.
              I think these candlestick skips in chart are due to servers switching on Mondays. When system starts up on Monday, not all candlesticks have time to load. This doesn't disturb me too much, but I think it would be better to fix it
              Jul 31, 2022
              Complaint marked as Resolved 
              My friend wrote me that it was not platform malfunction... He read somewhere on net that this is usual thing in financial markets, which is connected with fact that markets don't work on weekends. If I'm not mistaken, this thing is called "Gap". So I want to ask you not to make fun of us for our foolishness... We are new to financial markets and don't know much yet.
              Olymp Trade customer support has been notified about the posted complaint.
              Verified Support
              Aug 05, 2022
              Olymp Trade Customer Care's response
              Hi, dear Rodwol.

              Thank you for writing back to us. Yes, it is called Gap. Gaps are spaces on a chart. It happens when the price of the assets significantly changes with little or no trading in-between. When there is no trading, from Friday to Monday, it causes a gap.

              Besides, kindly do not worry when it is new to financial markets. We understand that new traders need time and support to become experienced. To do so, we provide a huge education database called Help Center. You can explore useful information about trading there.

              Have fruitful trading!
              Best regards, Olymp Trade.
              NANTHINI.ID 89596958.july31/72022 time:2:53pm 5 day's a go. Iam deposited upi Indian payment 700 Rupees.not AD real account please Help me
              Olymp Trade Customer Care's response, Aug 9, 2022
              Verified Support
              Greetings, Nanthini21.

              Thank you for letting us know about your deposit delay. Currently, we have technical difficulties with UPI. So we would like to solve the case for you. We have passed your ID account to our financial specialists. They will check the current status of your deposit and call you shortly with comprehensive support.

              Best regards, Olymp Trade team.
              No Ad deposit Help me
              Helpful
              Found this helpful?
              2 Comments
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                Arijitroy.art
                from KOLKATA, West Bengal
                Jul 27, 2022
                Resolved
                Report
                Copy
                Resolved

                My id : 91119915 I deposited Rs.5000 using upi on 12 july 2022 from my side transaction is successful

                My money is deducted from my bank account but showing transaction failed in olymptrade and money is not refill in my account
                Here are the screenshots ..
                Help plzzzz
                Sep 6, 2022
                Complaint marked as Resolved 
                Olymp Trade customer support has been notified about the posted complaint.
                Verified Support
                Aug 02, 2022
                Olymp Trade Customer Care's response
                Hi, dear Arijitroy.art.

                Thank you for bringing this to our attention. Currently, we have a technical issue with UPI. We can check your case now. We have passed your ID account to our financial specialist. They are working on it. They will contact you shortly with the current status of the pending and provide comprehensive advice.

                Best regards, Olymp Trade team.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Sanjeev 8178
                  from Aligarh, Uttar Pradesh
                  Jul 27, 2022
                  Report
                  Copy

                  Address: Aligarh

                  My user id[protected]
                  Sanjeev kumar
                  My 36400 Withdrawal procces 25 Jul 2022
                  Not complete my procces
                  Olymp Trade customer support has been notified about the posted complaint.
                  Hello, Sanjeev8178.

                  Thank you for bringing this to our attention. We would like to solve the case for you soon. To do that, please include your ID account in the comment. With it, we can pass it to our financial specialist for checking.

                  Waiting for your response.
                  Best regards, Olymp Trade team.
                  Helpful
                  2 other people found this review helpful
                  2 found this helpful
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    M
                    MohanOza
                    Jul 27, 2022
                    Resolved
                    Report
                    Copy
                    Resolved

                    My account has been blocked. This happened today after I updated some settings on my computer. Now my account is blocked, and I can't log in to platform... When I enter my account password, I get message that I entered wrong password. I have tried many times but still can't get in.
                    I hope my account has not been compromised!
                    I don't know what to do now because I still haven't been able to log in. Most likely, I will have to get new account. It's good that I had very little money on my blocked account!
                    Aug 3, 2022
                    Complaint marked as Resolved 
                    What a fool I am! I got scared myself and scared everyone around me. I accidentally pressed CAPS LOCK key and didn't notice it. I didn't know what that button was for on my computer. Now I do! That's why I couldn't get into my account... I apologize for disturbing everyone. But I want to say thanks for quick response! And now I am sure that my account is protected!
                    Olymp Trade customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 02, 2022
                    Olymp Trade Customer Care's response
                    Hi, dear MohanOza.

                    Thank you for writing to us. Regarding your current status account, it is recommended for you to check your email from us. In case an account is blocked, we would send users an email stating the reason why their account is blocked with comprehensive advice for each case.

                    Or you can contact us any convenient way: via e-mail [protected]@olymptrade.com, in the live chat at olymptrade.com or in our group facebook.com/olymptradecom/.

                    Another notice is that we highly do not recommend you to open another account before you understand the status of the current account. It would violate the Service Agreement and lead to other consequences.

                    Best regards, Olymp Trade team.
                    Verified Support
                    Aug 04, 2022
                    Olymp Trade Customer Care's response
                    Hi, MohanOza.

                    Thank you for writing back to us. We are pleased to know that your case is solved and you figured out what was going on. It happens sometimes with the typo. It is okay.

                    Our job is to protect your account away. We want to ensure that users can rest assured that their account is secure as much as possible. We are happy that you feel comfortable and protected.

                    Best regards, Olymp Trade team.
                    Helpful
                    1 other people found this review helpful
                    1 found this helpful
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      N
                      Nikunj@250
                      from Surat, Gujarat
                      Jul 26, 2022
                      Resolved
                      Report
                      Copy
                      Resolved

                      Made a deposit of 1000 tomorrow and it has not been credited to my trading account yet
                      Request no.[protected]
                      Sep 5, 2022
                      Complaint marked as Resolved 
                      Olymp Trade customer support has been notified about the posted complaint.
                      Jul 26, 2022
                      Updated by Nikunj@250
                      Deducat amount my bank account
                      Verified Support
                      Aug 02, 2022
                      Olymp Trade Customer Care's response
                      Greetings, [protected]@250.

                      Thank you for writing to us and letting us know about your case. To understand better your current request, please share your ID account in the comment. We will pass it to our financial department. They can check the current status of the pending. After the investigation, we can contact you with a solution.

                      Best regards, Olymp Trade team.
                      Helpful
                      3 other people found this review helpful
                      3 found this helpful
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Sunanjoy
                        from Silchar, Assam
                        Jul 25, 2022
                        Resolved
                        Report
                        Copy
                        Resolved

                        Website: olymptrade.com

                        I am a new user of olymp trade app. I deposited ₹700 in my account trough UPI. In olymp trade account it's showing failed but from my bank account the amount is deducted.
                        Sep 14, 2022
                        Complaint marked as Resolved 
                        Olymp Trade customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 02, 2022
                        Olymp Trade Customer Care's response
                        Hello, Sunanjoy.

                        Thank you for bringing this case to our attention. Currently, we have a technical issue with UPI. We can solve your issue soon. Please include your ID account in the comment. With it, we can have our financial specialists check the current status of the pending. They will be about to contact you with comprehensive support.

                        Best regards, Olymp Trade team.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          C
                          chetan1111
                          Jul 25, 2022
                          Resolved
                          Report
                          Copy
                          Resolved

                          Deposit amount not reflect in app and its more than 1 month gone.
                          their customer support very bad and not able to solve my issue
                          Sep 21, 2022
                          Complaint marked as Resolved 
                          Olymp Trade customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 02, 2022
                          Olymp Trade Customer Care's response
                          Hi, dear Chetan1111.

                          It's a pity that you have made this conclusion. To understand better about the case, we encourage you to let us know more details about your deposit pending. Please provide us with your ID account and describe the situation for us. We will pass your case to our financial specialist once we know your ID. They will be able to check the current status of your deposit and provide proper support.

                          Waiting for your response!
                          Best regards, Olymp Trade team.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            T
                            Thakur yuvraj singh
                            from Jammu, Jammu and Kashmir
                            Jul 25, 2022
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: Jammu

                            UPI I'd
                            Sep 5, 2022
                            Complaint marked as Resolved 
                            Olymp Trade customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 02, 2022
                            Olymp Trade Customer Care's response
                            Hello, dear Thakur Yuvraj Singh.

                            Thank you for writing to us and letting us know about this. Regarding your deposit pending of 2100 INR, we need to have your ID account, so that we can check the current status of the deposit. Kindly send us your ID in the comment. We will have our financial specialist check your case and will provide comprehensive support.

                            Best regards, Olymp Trade team.
                            Helpful
                            1 other people found this review helpful
                            1 found this helpful
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              V
                              VISHNU VARDHAN REDDY VEERAM
                              Jul 24, 2022
                              Report
                              Copy

                              I had multiple accounts on Olymptrade platform. Unfortunately I don’t know the policy terms and conditions regarding multiple accounts.

                              Now, I want to unblock one account and block the remaining accounts.

                              Please let me know the formal procedure to unblock my account.
                              Olymp Trade customer support has been notified about the posted complaint.
                              Hi, dear Vishnu Vardhan Reddy Veeram.

                              Thank you for reaching out to us. Olymp Trade is certified as a trustworthy broker. To keep this title, we need to follow our regulator’s rules strictly. These rules are stated clearly in the Service Agreement. That is why we always encourage users to read it carefully before sign-up.

                              If you disagree with the company’s agreement, you can describe the case to the reclamation department. By this way, they can take a look at the situation and provide the final saying. Here is the email: [protected]@olymptrade.com.

                              Best regards, Olymp Trade team.
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                C
                                Chump
                                Jul 24, 2022
                                Resolved
                                Report
                                Copy
                                Resolved

                                I made a transaction to my account of Rs2350 and it shows failed transaction. So please refund my amount to my paytm account as soon as possible.
                                Merchant id: 91583387
                                Gmail : [protected]@gmail.com
                                Paytm id: [protected]@paytm
                                Sep 14, 2022
                                Complaint marked as Resolved 
                                Olymp Trade customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 02, 2022
                                Olymp Trade Customer Care's response
                                Hi, Chump.

                                Thank you for bringing this to our attention. Unfortunately, we are having a technical issue with UPI. We would like to solve this case now.

                                We already passed your ID account to our financial specialist. They will check the current status of your deposit and contact you shortly with a proper solution.

                                Best regards, Olymp Trade team.
                                Aug 05, 2022
                                Updated by Chump
                                I haven't still received the payment and it has been more than 5 days. Please take look in to it.
                                Verified Support
                                Aug 12, 2022
                                Olymp Trade Customer Care's response
                                Hello, Chump.

                                We are so sorry that you have to wait. Our financial specialists received your ID account and the details of your case. They have tried to call you 3 times to provide support. Unfortunately, the call did not reach you. So they left an email about this case’s current status. Kindly check your email.

                                It would be great if you leave us an update on your situation.
                                Best regards, Olymp Trade team.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  V
                                  Vishal 9871
                                  Jul 24, 2022
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Maine 7 june ko deposit kiya tha or 1 Mahina ho chuka hai mujhe kha gaya tha ek mahine mai apka refund aajayega but abhi tak nahi aaya hai mera refund bs time mang rahe hai but kuchh response nahi de rahe hai...ye raha mera deposit no [protected]/maine 11 July ko hi sare documents bahj diye the Olymp trade walo ko or ye khe rhe h 5 din intezar kre 11 July se 24 July ho gaya but abhi tak inka na koi response aaya hai na koi reply plzzz help
                                  Sep 6, 2022
                                  Complaint marked as Resolved 
                                  Olymp Trade customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 02, 2022
                                  Olymp Trade Customer Care's response
                                  Hello Dear Vishal 9871,
                                  Humay likhnay ka aur apni pending deposit ka status batanaye ka shukria. Hum app ki problem ko samaj saktay hain humaray liay yeh but jaruri hai kay hamaray customers satisfy hau hum app ki pending deposit kay issue ko jald sai jald solve kir rehay hain.

                                  Hum app ki account id ko apnay financial department ko pehlay hi forward kir chukay hain takay pending deposit ka issue solve hau.Hamara financial department expert app kay case ka status check kirnay kay bad app sai contact kir kay app ka issue resolve kiray ga.

                                  App kay patience ka shukriya
                                  Best Regards, Olymp Trade Team
                                  Helpful
                                  1 other people found this review helpful
                                  1 found this helpful
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Shihazkaz
                                    from uppala, Kerala
                                    Jul 23, 2022
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Hi i deposited 200$ on[protected] money got debited from bank but transaction failed from olymp trade side.but my money has been received by merchant acccount.i neeed my money back its been 10 days now told me to wait 10 days...i need refund please.
                                    my account id[protected]
                                    look into this ealry as possible
                                    Sep 10, 2022
                                    Complaint marked as Resolved 
                                    Olymp Trade customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 10, 2022
                                    Olymp Trade Customer Care's response
                                    Hello, Shihazkaz!

                                    Thanks for reaching out and bringing this to our attention. We deeply regret the inconvenience you have faced with your deposit. We regret to inform you that we are facing some technical difficulties with the UPI payment method. Our team is working to resolve this situation. We want to let you know that we have forwarded your details to our finance team. One of our specialists will get in touch with you to resolve this situation. Meanwhile, we would really appreciate your patience with us!

                                    Best regards, Olymp Trade team.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      B
                                      bernatsha.sha
                                      from Vellore, Tamil Nadu
                                      Jul 23, 2022
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      I have deposited $300 via IMPS on Thursday, still not in my account it was more than 24 hours. It was really unfair i m waiting for so long even after everything got successful in transactions, my user r I'd is 47364094
                                      Aug 30, 2022
                                      Complaint marked as Resolved 
                                      Olymp Trade customer support has been notified about the posted complaint.
                                      Jul 23, 2022
                                      Updated by bernatsha.sha
                                      This is my Deposit request no [protected]

                                      Verified Support
                                      Jul 27, 2022
                                      Olymp Trade Customer Care's response
                                      Hi, dear Bernatsha.sha.

                                      Thank you for bringing this deposit delay to our attention. We would like to solve it now. We have passed your ID account to our financial specialist. They will check the current status of the deposit pending and provide you with comprehensive support.

                                      Best regards, Olymp Trade team.
                                      Helpful
                                      1 other people found this review helpful
                                      1 found this helpful
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        P
                                        pandurangareddy pailla
                                        Jul 23, 2022
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        Dear Olymptrade Support Team

                                        I am having olymptrade account with userID : 89590784. I have deposited account using google pay (UPI) on 18th June 2022 and it was credited successfully to your account. Please see attached files for your reference. But the amount is not reflected in my live account (INR account) and nor credited back to my bank account. I have attached bank statement from June-18th to till date. I gave complaint to you but you are denying that you were not received money. So I have raised a request with my bank. They replied back with the following statement to check your records.

                                        "Dear Customer, Your transaction of Rs 10000 from ICICI Bank was successfully credited to the beneficiary SRS Live Technologies PVT LTD account XXXXXXXXXX5950 on 18/06/2022 20:40:07 with RRN[protected]. In case the beneficiary has not received the amount, then please share the reference number with the beneficiary, to check with their bank."

                                        I gave this reference number but you are again denying that you were not yet all received it.

                                        Then I raised request with ICICI BANK to check your beneficiary account and they confirmed me back with the following attached mail that amount successfully credited to beneficiary account and the money can not be get back. They asked me to check with you as the trasnaction was closed successfully and verified from their side with your bank. This clearly shows that you were account is already credited but you are denying it and not providing corresponding service. This is fault from your side but you are torturing me on this.

                                        Please check your account and do the needful. Either you can revert money back or add to my live account. Please do the earliest.

                                        I raised another complaint in this same forum and no stopped responding thta. That clearly shows they are liers and cheater.

                                        Guys dont believe this app and loss money.
                                        Aug 28, 2022
                                        Complaint marked as Resolved 
                                        Olymp Trade customer support has been notified about the posted complaint.
                                        Jul 23, 2022
                                        Updated by pandurangareddy pailla
                                        All Indians, i am humbly request pls don't use this scam, fake app. It only loots our money . I have provided my experience. They also removed specialists from their customer service and also Indian customer service number. I fall in their trap and lost 10000rs. My humble request, whoever using this app, i recommend to remove this app and get out this app. Instead use apps of Indian currency market. These international companies just loot as they don't have any thing India.
                                        Verified Support
                                        Jul 27, 2022
                                        Olymp Trade Customer Care's response
                                        Hello, dear Pandurangareddy Pailla!

                                        It's a pity to know that you have made this conclusion about the company. Currently, we are experiencing technical difficulties with UPI. Therefore, such a situation occurred.

                                        We assure you that our specialists successfully solve such cases. Your task is a priority for us and we will solve it as quickly as possible. You can rely on us.

                                        Also, our support team works around the clock for you and is always ready to help. We have successfully passed all of the stages of checks and were recognized as a safe, modern, and worthy broker. We are also a member of the Financial Commission of FinaCom https://financialcommission.org/olymp-trade/

                                        Best regards, Olymp Trade team.
                                        Helpful
                                        2 other people found this review helpful
                                        2 found this helpful
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit