Olymp Trade Complaints & Reviews

Hi, dear Malajit_Din.

Thank you for choosing Olymp Trade as your trading platform. We are glad that you started to trade with us.

Regarding your question, as far as we understand that you open a position in the Forex trading mode. As you may know, a Forex trader needs to predict how the price of a selected asset will increase or decrease.

In the case of the right prediction, the profit on the trade depends not only on the invested amount but also on how much the price of the asset rises or falls. In case of the wrong prediction, there would be a Stop Out. A Stop Out is when it is automatically closing a losing trade, thereby protecting the trader's balance from a negative value. The Stop Out level shows the amount of investment that shouldn't be in the loss from the deal to remain active and not automatically closed.

Hope this clarifies your understanding. If you have any questions, please feel free to contact our Customer Service.
Best regards, Olymp Trade team.

I have deposited 50 dollar inn myyy olymp trade account 91169647 on 24-7-22 butt it is nott debited to myyy account tilll todayy .olymp trade customer service said your money will be transferred by 2 nd of August as it was the 5th working day after my complaint of not getting myy money.

Now whenn i am contacting Olymp trade customer service through email now it's been 3 days theyy are not even replying

Pllllzzzzz givee myy moneyyy backk as soon as possible.

91169647

Hi, dear Manpreet_Karnik.

Thank you for sharing. Bonuses are very useful for both new traders and experienced traders. Users can take advantage of bonuses to make a profit.

Regarding bonus withdrawal, there are some rules that you need to know. First, If you order a withdrawal of any amount of money, even 10$, all bonuses will be deducted from your account. Second, you can not withdraw bonuses, but you can withdraw the profit gained from bonuses.

In your case, you can withdraw the amount excluding the bonus. It is a general rule and applies to every user. Do not hesitate to contact us if any questions or concerns appear.

Best regards, Olymp Trade team.

Bhai apkaa kab aya paisa??

NANTHINI.ID 89596958.july31/72022 time:2:53pm 5 day's a go. Iam deposited upi Indian payment 700 Rupees.not AD real account please Help me

No Ad deposit Help me

Hello, Sanjeev8178.

Thank you for bringing this to our attention. We would like to solve the case for you soon. To do that, please include your ID account in the comment. With it, we can pass it to our financial specialist for checking.

Waiting for your response.
Best regards, Olymp Trade team.

Hi, dear Vishnu Vardhan Reddy Veeram.

Thank you for reaching out to us. Olymp Trade is certified as a trustworthy broker. To keep this title, we need to follow our regulator’s rules strictly. These rules are stated clearly in the Service Agreement. That is why we always encourage users to read it carefully before sign-up.

If you disagree with the company’s agreement, you can describe the case to the reclamation department. By this way, they can take a look at the situation and provide the final saying. Here is the email: [protected]@olymptrade.com.

Best regards, Olymp Trade team.