Olymp Trade Complaints & Reviews

My id is 50252980
I deposited Amount not be credit and Now show failed but my bank debited over hours
please help me sir .

+1 photos

Olymp Trade customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I deposited my money in the olymp trading account but still it is not credited in the olymp trading account over hours
My money debited from my bank account but failed showed in the olymp trading account...

+1 photos

Olymp Trade customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

My id is 50252980
Amount not be deposited. and few minutes later…Failed . please fix it .

+1 photos

Sep 25, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Aug 10, 2022

Olymp Trade Customer Care's response Hello, Kashish kashyap!

Thank you for getting in touch with us and sharing the details of your case. We are sorry for the problem you have faced while depositing funds. We have forwarded your details to the concerned department to investigate this situation. Kindly rest assured as we will get back to you on our priority and help you to resolve this case. Meanwhile, we request your patience and cooperation with us!

Just drop us a line if we can be of any further assistance. Wish you a great day ahead!

Greetings, Olymp Trade team.

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Sir apne call karke bola tha ki mere 51, 000 rupee 3 4 din m aajayege lkin sir abhi bhi 4 din hogye hain mere pass paise nhi aaye hain sir m apse request krti hu please sir apere 51, 000 rupee return krdo jldi se jldi m bht preshan hu sir please ap mere paise mujhe wapis krdijiye or ap please mujhe contact kare contact number [protected] please sir ap log mere 51, 000 rupee mujhe bjh dijiye

Aug 26, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Jul 16, 2022

Updated by Kirti Bahadur Sir please i request you ap mere mujhe 51, 000 bjh dijiye jld se jld bht jururi h mujhe kuki please sir m apko sari details phle hi bjh chuki hu or apne bhi bola tha call krke ki 3 4 din m khud apnee ap paise mre UPI Paytm m aajayege lkin aj pure 4 din hogye h sir paise abhi tk nhi aaye sir please help me mujhe mere paise bjh dijiye please

Verified Support

Jul 21, 2022

Olymp Trade Customer Care's response Namaskaar, Kirti Bahadur.

Yeh hamaare dhyaan mein laane ke lie aapaka dhanyavaad. durbhaagy se, ham UPI ke saath takneeki kathinai ka saamna kar rahe hain. Hum ab apke case ko sulajhaana chaahenge.
Hum samajhate hain ki apne support team se sampark kiya hai. Apnay withdrawal mein deree ke sambandh mein, aap hamen apana ID account day sakti hain. Taaki ham apne financial specialist ke lie ek kaary bana saken. Wo apke maamale kee jaanch kar sakate hain aur apko current status ke saath update kar sakte hain.

Best regards, Olymp Trade team.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Jaipur Rajasthan

I deposited my money in the olymp trading account but still it is not credited in the olymp trading account over 72 hours
My money debited from my bank account but failed showed in the olymp trading account

+2 photos

Aug 10, 2024

Complaint marked as Resolved

Thanks

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jul 19, 2022

Olymp Trade Customer Care's response Hello, Shailesh321.

Thank you for letting us know about your deposit delay. We would like to solve your case now. Regarding the delay, please provide us with your ID account. So that we can create a task for our financial specialists. They can check the current status and proceed with the following steps.

Waiting for your response.
Best regards, Olymp Trade team.

Aug 10, 2022

Updated by Shailesh321 Till date I didn't receive my money back it has been over 29 days
Please send my money back to my account my
My trading account I'd:91179917

Aug 10, 2022

Updated by Shailesh321 I'm Shailesh saini
My gmail id [protected]@gmail.com
Trading account I'd:91179917
Deposit request no::[protected]
UPI Ref.no.:[protected]
Sir, I deposit 62.91USD (5000inr) on 12july2022, but not visible in olymp trade and not refund my money back
Deducted from my bank account 5000 inr
Please refund my money
It has been over 29 days since 12july2022

View replies

S

Shailesh321

from Jaipur, Rajasthan

Aug 10, 2022

91179917

Deposit money problem - Comment #4034984 - Image #0

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Hello
Sir
My account ban 30 to 40 days ago but my depost amount not refund and company says your money refund 10 working days plz help me sir

My register gmail- [protected]@gmail.com

Plz help sir

+1 photos

Sep 17, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jul 19, 2022

Olymp Trade Customer Care's response Hello, Gajendra9754.

Thanks for getting in touch. If you disagree with the company's decision, you can contact the reclamation department: [protected]@olymptrade.com and describe the situation. The reply by this department is the official and final decision of the Company.

Do not hesitate to contact us if you need any help with this.

Best regards,
Olymp Trade team.

Jul 20, 2022

Updated by Gajendra9754 Hello sir
My account ban 35 to 40 days but depost amount not refund plz help me sir

And compnay says depost amount refund 10 working days

My register gmail- [protected]@gmail.com

Depost amount- 2000
Depost upi- ab[protected]@paytm
Account no[protected]
ifce- PYTM0123456
ACCOUNT HOLDER- ANITA BAI

Verified Support

Aug 15, 2022

Olymp Trade Customer Care's response Hello, Gajendra9754!

Please pay attention that accounts are blocked due to the violation of the terms of our Service Agreement. Kindly specify did you contacted the claim department regarding your case? As we informed you in case you disagree with the company's decision, you can contact the claim department. They will look into the matter to provide a final decision.

Best regards, Olymp Trade team.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Website: olymptrade.com

Hello
Sir
My account ban 30 to 40 days ago but my depost amount not refund and company says your money refund 10 working days plz help me sir

My register gmail- [protected]@gmail.com

Plz help sir...

+1 photos

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Money is been debited from my account but not credited into my olymptrade account.please refund my money.
Request no: [protected]

Sep 24, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Jul 16, 2022

Updated by Godugu Yashwanth Raj Complaint has been not resolved

Verified Support

Jul 21, 2022

Olymp Trade Customer Care's response Hello, Goduyu Yashwanth Raj.

Thank you for bringing this to our attention. Regarding your deposit delay, kindly provide us with your ID account. We can pass it to our finance team for checking.

Waiting for your response.
Best regards, Olymp Trade team.

Jul 22, 2022

Updated by Godugu Yashwanth Raj User Id : 76759612

Verified Support

Aug 15, 2022

Olymp Trade Customer Care's response Hello, dear Godugu Yashwanth Raj!

Thank you for sharing your Olymp trade account ID with us. We have forwarded your case details to our finance team. They will be checking the status of your complaint and will get back to you on their priority. We would like to apologize again for the difficulty you have faced with your deposit and hope for your understanding! We will do our best for you!

Best regards, Olymp Trade team.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I deposited INR700 today(15 july 2022) but it showed failed in olymptrade transictions.From my account the amount has been debited INR700 .please refund the money that has been debited from my account INR 700 .Hoping you the best solution.

Sep 17, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Aug 15, 2022

Olymp Trade Customer Care's response Hello, Godugu Yashwanth Raj!

Thanks for getting in touch. Please let's keep the communication about this case in one place via the link: https://www.consumercomplaints.in/olymp-trade-money-debitednot-credited-c3247695

Best regards,
Olymp Trade team.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Sita niwas pag boudh wadi

Not credit my account

Sep 17, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Jul 16, 2022

Updated by Bachu Sakpal Plz credited me

Verified Support

Aug 10, 2022

Olymp Trade Customer Care's response Hello, Bachu Sakpal!

Thank you for getting in touch with us and sharing the screenshot of your deposit case. We regret to inform you that due to some technical problems, we have been experiencing delays in the UPI deposits and withdrawals and our experts are working to resolve this for you. We really want to help you! For that may we request you to kindly drop us your Olymp trade account ID here, so that our financial specialist can look into the status of your transaction and help you further on this.

Best regards, Olymp Trade team.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I traded fixed time or forex here from the beginning. For me stock mode was something too far away. But I did research of some fundamental factors, and investigated several financial reports of companies I wanted to trade. And when I switched stock mode the shares that I planned to buy were grayed out. I didn’t have the opportunity to do anything, neither buy nor sell.
At first I thought that it’s because I’m on demo account, but it was not the case. In the end I had to trade stocks that were available, and it didn’t go well for me. I guess it’s because I didn’t have the necessary knowledge about the companies. Anyways it’s kind of frustrating, maybe olymp trade support can resolve the whole situation.

Jul 22, 2022

Complaint marked as Resolved

Oh, I forgot that every stock market has its own working hours. Of course you can’t trade specific shares if the stock market is closed. If I’d been more attentive I would have noticed the sign in the platform that said trading is closed until the market is open. Thanks olymp trade support for educating me again.

Olymp Trade customer support has been notified about the posted complaint.

View replies

Olymp Trade Customer Care

Jul 21, 2022

Verified Support

Hello, Rupal Mohabir.

Thank you for reaching out to us. It is good to hear that you started to dig into the stock trade. It is necessary to gain knowledge and analyze stock before you trade.

We are sorry that you can’t trade the shares that you were interested in. But we believe that now you know how to analyze and invest in stocks. And this is already a success.
The fact is that the asset has its own work schedule. You can see the working time of the asset by clicking on it.

Do not hesitate to contact us if any questions or concerns appear.

Best regards, Olymp Trade team.

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Hi sir/madam as I told you, my brother is in hospital his situation is critical so please do not delay my withdrawal I don't have a source of money only olypm I have so please do not delay and please do fast credit my withdrawal

and put my account on expert

id 48055116
Email [protected]@gmail.com

Sep 13, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Aug 10, 2022

Olymp Trade Customer Care's response Greetings, dear prince77716!

Thanks for reaching out and bringing our attention to your concern. We are so sorry to hear about your situation. We understand how you feel in this situation, and we pray to god for your brother’s good health and well-being. As we checked the status of your request, the withdrawal was paid successfully on[protected]. We request you to kindly check the transaction history of your bank account/wallet and if you have any questions, please, contact us in online chat, via e-mail at [protected]@olymptrade.com, or on Facebook at www.facebook.com/olymptradecom/ We will help you!

Also, I would like to inform you that you can get expert status by depositing 2000 USD/EURO in your live account or phrase it from Market for 750 USD. You can also complete the levels on the trader’s way and get 99000 experience points to get expert status. In any way, the expert status lasts for 30 days. Hope this helps!

Do not hesitate to drop us a line in case you have any questions for us!

Best regards, Olymp Trade team.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I've been trading financial markets for about month. During this time I realized how much meaningful economic events influence price movements.
I developed trading strategy based on economic news. If I see that news is negative for asset, I open sell order.
But I'm facing fact that price is not moving correctly! Not way it should be under news influence. This simply should not be case! Everything says that asset price should be going down on negative news, but it is going up! Can you explain how this is possible?

Jul 18, 2022

Complaint marked as Resolved

It looks like I was wrong. I was told that price does not always have to move according to news. I realized that price moves depending on how many buyers and sellers are in market. That is, movement depends on majority. And sometimes, this movement is not predictable. I understood that it was not broker's fault but mine. I didn't understand situation and wrote a complaint. Excuse me

Olymp Trade customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

It's been a month of constant friction between the company's customer care executive and me. They are not replying rationally to the e-mails.
Withdrawal amount is said to be processed but it is not reflecting in my account.
Email id - [protected]@gmail.com
Olymp trade account number - [protected]

Sep 6, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jul 21, 2022

Olymp Trade Customer Care's response Hello, Sagar Sharm.

We are sorry to hear you had such a frustrating experience, but we really appreciate you bringing this issue to our attention.

We understand you have contacted the support team. This is a task for our financial specialist. Kindly check if you send us the correct ID account. The ID account should be under your name in Profile.

Waiting for your response.
Best regards, Olymp Trade teams.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Dear Sir

My self Avinash R and my Id is 91183927, am not able to withdraw the amount from my account so please send the amount to my account kindly requesting you and Please find the below-attached photo for your reference

+1 photos

Aug 21, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jul 21, 2022

Olymp Trade Customer Care's response Hi, Avinash R.

Thank you for letting us know about your withdrawal request. Regarding your request, we have passed your ID account to our financial specialist. They will check the current status and contact you shortly with comprehensive support.

Best regards, Olymp Trade team.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I need a video call kyc amd help me return my Amount and help me sir give me charge back not even responding me olymp

Olymp Trade customer support has been notified about the posted complaint.

View replies

Olymp Trade Customer Care

Jul 14, 2022

Verified Support

Hello, Mandhuu!

Thank you for reaching out. We value your input and encourage you to let us know more details about your experience with us. Please specify your account ID and describe your situation in more detail.

Best regards,
Olymp Trade team.

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Hi sir/madam as I told you, my brother is in hospital his situation is critical so please do not delay my withdrawal I don't have a source of money only olypm I have so please do not delay and please do fast credit my withdrawal

and put my account on expert

id 48055116
Email [protected]@gmail.com

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jul 15, 2022

Olymp Trade Customer Care's response Hello, Prince77716.

Thank you for letting us know about this. We understand your concern and emergency situation. Hope you accept our apologies.

Regardings your withdrawal delay, this is a task for our financial specialist. We have passed your ID account to them. They will sort out the case and contact you shortly.

Please be patient with us.
Best regards, Olymp Trade team.

Jul 15, 2022

Updated by prince77716 Please do fast i urgent need money

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Pls process my withdrawal amount
User id:75898685

+1 photos

Aug 15, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jul 14, 2022

Olymp Trade Customer Care's response Hello, Sarat50.

Thank you for reaching out. We have passed your ID account to our financial specialist. They will check the current status of your withdrawal request, and contact you shortly with comprehensive support.

Best regards, Olymp Trade team.

View replies

T

Tushar Mhaiskar

Aug 20, 2022

Withdrawal pending since more than 5 working days

Withdrawal pending - Comment #4038993 - Image #0

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Bardoli

I have deposited 1, 000rs on 18th june 2022, its 25th day from deposited my money..
It was my first deposit and never trust this web site..
I have already complaint on email somany times still i dont get my deposited money...
Olymp trade id. 41248972

+1 photos

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jul 15, 2022

Olymp Trade Customer Care's response Hello, Jenil1306.

Thank you for bringing this issue to our attention. We are sorry for the deposit delay. We would like to solve your case now.

We have passed your ID account to our financial specialist. They will investigate the delay and contact you shortly with comprehensive support.

Hope you change your mind about the platform once your case is solved.
Best regards, Olymp Trade team.

Jul 17, 2022

Updated by Jenil1306 i dont want to wait 1 month for my deposited money...
Problem should be solved within day...
There is no customer care helpline number how can i contact customer care only recieved system generated messages and chat bot ...
This is my first deposit and little money what if i trade with big money.?... waiting for money without interest or profit.?..
And give me reason for trade this platform why after 1 month still my deposited money not credited even after somany mails...

Jul 22, 2022

Updated by Jenil1306 Today we passed 1 month and 4 days from deposited money still my money is not credited..
After somany complaints and emails..
I have already fulfilled all their requirements and consumer complaint 10 days before

Jul 27, 2022

Updated by Jenil1306 There is no customer care i dont know what to do its 1 month and 10 days since i deposited...
I m tired now for email them somany times and fulfilled their requirements and send them required documents...
Tired seeing only system generated messages...
I dont know what to do and how to contact them...
Please help get my deposited money...
Is there any chance this complaints could work.?.. because i complaint on consumer on 12th july still i dont get any answer only system generated message that your compliments transfer to finance department...

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Once I faced this broker I thought that everything would be okay with it, because it's well regulated and actually has a big community of traders... however... accidentally faced some issues with withdrawing. Once I had a delay and thought "okay... just for the first time", but when I recently decided to withdraw money via wire transfer once again - I stucked in confusion because I still didn't receive the money. 24 hours have passed and I still CAN'T SEE my money on my bank account!!!
Think that the broker should clarify me what's wrong with the withdrawals.

Jul 15, 2022

Complaint marked as Resolved

Damn... I gotta be twice more attentive the next time. All the information is presented on the website... I am a dummy boy. Big thanks to olymp trade, if they hadn't clarified me this situation, I would be angry all the time when I make a withdrawal via wire transfer :D

Olymp Trade customer support has been notified about the posted complaint.

View replies

Olymp Trade Customer Care

Jul 13, 2022

Verified Support

Greetings, Hafeforg.

We are sorry to hear you had such a frustrating experience, but we really appreciate you bringing this issue to our attention. We are trying our best to process all withdrawal requests as quickly as possible.

Regarding your withdrawal request, please provide us with your ID account. We can pass it to our financial department, so they can check the current status and provide you with prompt support.

Best regards, Olymp Trade team.

Olymp Trade Complaints & Reviews

File a complaint to Olymp Trade

Olymp Trade reviews & complaints page 39

Olymp Trade Deposit money not credited

Post your Comment

Upi failed

Post your Comment

Not Deposit Amount

Post your Comment

Amount return

Post your Comment

Deposit money problem

Post your Comment

Account ban but deposit amount not refund plz help me sir

Post your Comment

Account ban but deposit amount not refund

Money debited,not credited

Post your Comment

Amount debited from my account but not credited in olymptrade account

Post your Comment

Credited

Post your Comment

Can't trade some stocks

Post your Comment

I need very urgent my money

Post your Comment

Price does not move as it should

Post your Comment

Withdrawal money Is not deposited in my account

Post your Comment

Not able to withdraw amount

Post your Comment

Verification block

Post your Comment

Withdrawal not credit in my account

Post your Comment

Withdrawal pending

Post your Comment

Deposited money

Post your Comment

Withdrawals????

Post your Comment

Related businesses