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Olymp Trade Complaints & Reviews

olymptrade.com
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Updated: Jun 24, 2025
Complaints 1551
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Olymp Trade reviews & complaints page 45

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K
Kulashmi
Jun 17, 2022
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Couple months ago i started to trade ftt with olymp trade and everything was fine. But i started to feel execution speed is reduced or smth like that. Once I place the order and i see it on the chart - everything works fine. But once price comes to my limits - it is somehow passes my order price. And once price passed, my order on the chart could highlited as executed after it goes deeper in this direction. I just can not find exact reason for that because it happens from time to time. I thought it's due to internet connection, but this problem occured even with high speed internet.
Jun 21, 2022
Complaint marked as Resolved 
Oh, I'm sorry! I'm new to trading and don't know all financial markets' functionality nuances yet... Thank you for explaining! Now I'm thinking about learning more about trading
Olymp Trade customer support has been notified about the posted complaint.
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Hello, Kulashmi!

Thank you for contacting us. Please specify your account ID in the comments. We will ask our technical specialists to contact you to sort out this question promptly.

Best regards,
Olymp Trade team.
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    Sumit Kumar Kand
    Jun 17, 2022
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    It has been 2days passed but the amount which I had deposited earlier not credited in live account. I am just frustrated with this poor customer service i need my money back
    +1 photos
    Jun 23, 2022
    Complaint marked as Resolved 
    Olymp Trade customer support has been notified about the posted complaint.
    Verified Support
    Jun 22, 2022
    Olymp Trade Customer Care's response     Hi there, Sumit Kumar Kand!

    We are sorry to hear you had such a frustrating experience, but we really appreciate you bringing this issue to our attention. Unfortunately we are having some technical problems with UPI. Therefore, your deposit bit delayed. Our team is dealing with the issue at the moment.

    Please provide your account ID here or contact our support directly. We are ready to provide comprehensive support - contact us via online platform-chat or Facebook https://www.facebook.com/olymptradecom/.

    We appreciate your time and cooperation!

    Best regards,
    Olymp Trade team.
    Jun 22, 2022
    Updated by Sumit Kumar Kand     They are not even replying This is just a fake app and don't make any deposit in it. It has been 8 days but my money is not credited yet.
    Verified Support
    Jul 08, 2022
    Olymp Trade Customer Care's response     Hello, Sumit!

    Thanks for reaching out! We are so sorry if your concern has not been addressed. We are also sad to hear that you have shaped such an opinion about us, Please know that Olymp Trade is highly regulated by the international Financial Commission https://financialcommission.org/. This confirms the high quality of our services. We warrant each of our trader's full support and prompt resolution of all issues.
    Resolving your issue is our responsibility, kindly allow us a chance to help you and send your trader ID to us here. We will get in touch with you to resolve this! Awaiting your response!

    Regards,
    Olymp Trade team.
    View replies
    t has been 10days passed but the amount which I had deposited earlier not credited in live account. I am just frustrated with this poor customer service
    Reply
    Olymp Trade Customer Care's response, Jun 22, 2022
    Verified Support
    Hello, MRINAL MAZUMDAR!

    We are sorry to hear about your disappointment with us. Please accept our apologize for the inconvenience caused due to some delays. Unfortunately, we are facing some technical difficulties with UPI. Our team is working to fix the issue as soon as possible.

    Please specify your account details here or contact our support team directly. We will be pleased to help you immediately.

    Best regards,
    Olymp Trade team.
    Bro if you received your amount anywhere please post the status ok don't leave this chat platform. We are also waiting for our money also.
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      Sumit1497
      Jun 17, 2022
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      I want to say that it's been more than 48 hours since UPI deposit but the amount has not credited yet in my olymp trade account.

      So, I request you to please refund the amount as soon as possible in my bank account.
      And i am also sending you the screen shot of my payment.

      Waiting for your reply.
      +1 photos
      Jul 23, 2022
      Complaint marked as Resolved 
      Olymp Trade customer support has been notified about the posted complaint.
      Verified Support
      Jun 22, 2022
      Olymp Trade Customer Care's response       Hello, Sumit1497!

      We apologize for the inconvenience caused due to some delays. Unfortunately, we are facing some technical difficulties with UPI. Our team is working to fix the issue as soon as possible.

      Please specify your account details here or contact our support team directly. We will be pleased to help you as quickly as possible.

      Best regards, Olymp Trade team.
      View replies
      Have you received your money in your wallet ?
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        Aniket 8809
        Jun 17, 2022
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        I have made a payment of 100 dollar through upi p2p while doing payment app olymph trade got crashes so i am unable to enter transaction id please refund my money
        +1 photos
        Jul 23, 2022
        Complaint marked as Resolved 
        Olymp Trade customer support has been notified about the posted complaint.
        Verified Support
        Jun 22, 2022
        Olymp Trade Customer Care's response         Greetings, Aniket!

        Thank you for reaching out to us. We apologize for the inconvenience caused by technical difficulties with UPI. Please specify your account details so we can look into your request and get back to you as soon as possible. You can also reach out directly tour the official support team via:
        - e-mail at [protected]@olymptrade.com,
        - in the live chat at olymptrade.com, or
        - in our group facebook.com/olymptradecom/

        Thank you for your cooperation!

        Best regards, Olymp Trade team.
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          Owais Tara
          Jun 17, 2022
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          Issues with withdrawal

          3 months have passed after I started trading here and recently I wanted to withdraw some money, cause I was lack of money. I earned a bit and decided to try withdraw money via UPI.
          However, everything was not so pleasant as I expected. Initially, my request had been processed for a solid amount of time. Afterwards, it was fully declined because of the technical issues as far as I am concerned.
          I was proposed to choose another...
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          vaibhav_500
          Jun 17, 2022
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          Address: https://olymptrade.com/

          My Olymp Trade ID[protected]
          Money not credited in my olymp trade account but debited from my bank account (₹2000).
          I have use the UPI method. Customer service not answering my questions.
          Its been 3 days.
          Screenshot is attached also
          +1 photos
          Jul 20, 2022
          Complaint marked as Resolved 
          Olymp Trade customer support has been notified about the posted complaint.
          Verified Support
          Jun 17, 2022
          Olymp Trade Customer Care's response           Hi, dear!

          Vaibhav_500, thanks for letting us know. Сurrently, we are experiencing technical difficulties with UPI, so the response time from the support team may be increased. We sincerely apologize for the inconvenience.

          Thank you for providing your contact details. Our specialists will contact you soon to resolve your case.

          Best regards,
          Olymp Trade team.
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            vaibhav_500
            Jun 17, 2022
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            Address: https://olymptrade.com/

            My Olymp Trade ID[protected]
            Money not credited in my olymp trade account but debited from my bank account (₹2000).
            I have use the UPI method. Customer service not answering my questions.
            Its been 3 days.
            Screenshot is attached also
            +1 photos
            Jun 17, 2022
            Complaint marked as Resolved 
            Nothing os given by olymp trade
            Olymp Trade customer support has been notified about the posted complaint.
            Verified Support
            Jun 17, 2022
            Olymp Trade Customer Care's response             Greetings, Vaibhav_500!

            We answered you in the review by the link: https://www.consumercomplaints.in/olymp-trade-money-not-credited-in-my-olymp-trade-account-but-debited-from-my-bank-account-c3218053

            Please, let's keep the communication in one place. This way it will be more convenient for you and us.

            Do not hesitate to contact us if any questions or concerns appear.

            Best regards,
            Olymp Trade team.
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              ARJUN TOMAR
              Jun 16, 2022
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              I deposited INR 45, 000 by UPI PAYTM. It been more than 48 hours, but deposited amount isn't showing in my trading account yet. Idk how much more time I have to wait. I want my money back so urgently. Please, process it faster and reflect my deposit in my account as soon as possible.
              I trust on olymp trade, not for this day.
              +1 photos
              Jun 20, 2022
              Complaint marked as Resolved 
              My problem is not resolved yet
              Olymp Trade customer support has been notified about the posted complaint.
              Verified Support
              Jun 17, 2022
              Olymp Trade Customer Care's response               Hi there, Arjun Tomar.

              We kindly ask you to refrain from creating new reviews and continue communication in one place via the link:

              https://www.consumercomplaints.in/olymp-trade-deposited-amount-isnt-showing-c3217503

              If any questions appear, kindly get in touch with us.

              Best regards,
              Olymp Trade team.
              Jun 18, 2022
              Updated by ARJUN TOMAR               Take actions on this as soon as possible. How much more time it takes? Kindly give me back my money.
              They emailed me that they already credited money In my account, but there is nothing in account yet.
              This is the proof, as they said I just got extra 10, 000 XPs not my money. I want my money not these XPs.

              View replies
              Have you received your money bro?
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                Motu12
                from Bahadurgarh, Haryana
                Jun 16, 2022
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                Address: Bahadurgarh haryana

                Dear sir,
                Sir I had deposited 18900 rupees but till now the rupee has not been credited in the account 48 hours have passed I request you to satisfy me as soon as possible. I had collected money very hard please credit as soon as possible.
                Please find the attachment
                User id. 17693788
                +2 photos
                Aug 19, 2022
                Complaint marked as Resolved 
                Olymp Trade customer support has been notified about the posted complaint.
                Verified Support
                Jun 17, 2022
                Olymp Trade Customer Care's response                 Greetings, Motu12.

                Thanks for bringing this to our attention. Currently, there are technical difficulties with UPI. Therefore, this situation occurred. We apologize for the inconvenience.

                Our support team will contact you soon to resolve this case. Thank you for your cooperation!

                Best regards,
                Olymp Trade team.
                Verified Support
                Jul 11, 2022
                Olymp Trade Customer Care's response                 Hi, dear Motu12!

                We have successfully solved your case. Feel free to reach out to us if any other questions emerge, we will be glad to help.

                Best regards,
                Olymp Trade team.
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                  V
                  Vivekkrß
                  Jun 16, 2022
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                  I have deposited amount of 84 dollars on 5 june that I have not received after 11 days they say a task had been created and I have to wait 5 days .that are also over today and now they say to wait 30 days to get my payment back to my account .. and I have received nothing till now ...
                  What is going on here 1st they told to wait 48 hrs and then 5 days and then 30 days and next time they will say 1 year ... What is going on here plz pay me my money back as soon as possible ...this is very bad service I guess . I might not trust this platform further
                  +1 photos
                  Jul 26, 2022
                  Complaint marked as Resolved 
                  Olymp Trade customer support has been notified about the posted complaint.
                  Jun 18, 2022
                  Updated by Vivekkrß                   No response getting from them .
                  They are not providing the amount
                  Please help me to get my money back
                  Jun 20, 2022
                  Updated by Vivekkrß                   Please I request to all who ever reading this plz leave this platform as even they are not providing my money back and no response is also coming here they just keep giving you time that wait this and that much now they told me to wait
                  30 days after that again they will some time frame . I don't know how they are working .
                  Verified Support
                  Jun 22, 2022
                  Olymp Trade Customer Care's response                   Greetings, Vivekkrß!

                  Sorry for the inconvenience of waiting. We understand your disappointment. It is important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.

                  Unfortunately, we have technical difficulties with UPI, so this situation occurred. Our financial team contacted the payment aggregator so that we could solve your case. According to the rules of international transactions, the waiting period can be up to 30 days. During this time, the deposit will either return to your bank account or will be credited to the account on the platform. That's why we asked you to wait.

                  We hope that your opinion about the platform will change when your situation is resolved.

                  Best regards,
                  Olymp Trade team.
                  View replies
                  Bro is there any recent updates about your money. Have you received money. Few people got their money withing 1 week I don't know how. I am still waiting for money. I don't know when I will get that money
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                    V
                    Vvivekkumar
                    from Jamalpur, Bihar
                    Jun 16, 2022
                    Aug 26, 2023
                    This thread was updated on Aug 26, 2023
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                    Deposit issue pending

                    Address: Jamalpur Munger bihar

                    My id[protected] i have deposited on 5 june 2022 but not recieved my money in my olymp account .they said that a task has been created and I have to wait till 15 june that time period is also over but I received nothing . Now they say that I have to wait 30 days and my payment will be reversed to my account as the olymp trade transaction has been declined and if not than I have to contact them again after a month then they will say to wait...
                    +1 photos
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                    Devraj Chanda
                    Jun 16, 2022
                    Resolved
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                    Address: Jaipur, Rajasthan, India

                    Hello,
                    I have made two deposits each of 700INR into my Olymp Trade account more than 48 hours ago.
                    I have deposited two times in time gap of 15 minutes.
                    But i have received only one payment from those two.
                    I haven't received one of those payments yet.

                    I have made my requests and sent my emails regarding this but there is no such response from your side.
                    I just want you to solve my problem and give my money back as soon as possible.

                    I'm attaching the screenshots of both payments.
                    I'm taking a hard step if my problem not solved immediately.🙏🙏
                    +4 photos
                    Jul 18, 2022
                    Complaint marked as Resolved 
                    Olymp Trade customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 17, 2022
                    Olymp Trade Customer Care's response                     Greetings, Devraj Chanda!

                    Thanks for bringing this to our attention. We are sorry that you were inconvenienced by our technical difficulties with UPI.

                    Please specify your account ID here or contact our support team directly. We are ready to provide comprehensive support - contact us via online platform-chat or Facebook https://www.facebook.com/olymptradecom/

                    Best regards,
                    Olymp Trade team.
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                      Mahamamd Abbas
                      Jun 16, 2022
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                      Resolved

                      I made the pay ment of RS800 deposit on[protected].
                      But not credited to my account. I raise a complaint. They reply to wait for 48 hours
                      .After that I submitted the payment receipt also.but money not deposited in account.they continuely replying for wait.
                      This is my user id
                      86035231
                      +1 photos
                      Jun 16, 2022
                      Complaint marked as Resolved 
                      Problem not resolved
                      Olymp Trade customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 22, 2022
                      Olymp Trade Customer Care's response                       Hi there, Mahamamd Abbas!

                      Thank you for letting us know about this. This situation occurred due to a technical malfunction of the UPI. We apologize for the inconvenience. Our experts are working on your case to solve it as quickly as possible.

                      We appreciate your patience and understanding!

                      Best regards, Olymp Trade team.
                      View replies
                      Use bonuses when replenishing a deposit and increase your potential income. I use 30% bonuses on this site, here is the link https://www.forexof.com/2020/07/olymp-trade-bonus.html Successful trading and high earnings!
                      Reply
                      Olymp Trade Customer Care's response, Jun 22, 2022
                      Verified Support
                      Hi, Martin fx!

                      We are letting you know that we have sent a request to update your content by removing promotional content. The link you have attached is potentially harmful to the consumer complaints visitors. Kindly take measures, otherwise, we will have to flag your review for removal.

                      Best regards,
                      Olymp Trade team.
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                        ARJUN TOMAR
                        Jun 16, 2022
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                        Deposited amount isn't showing

                        It's been almost 2 days that I deposited an amount to my Olymp trade account through UPI Paytm but still didn't refilling/reflected to my Olymp account. I have even complaint it to the customer service through the app and by emailing but still didn't got a positive response. They said it will take 3-48 hours to reflect it back to my Olymp account and i waited for 48 hours and still got nothing. Please help me out... Thank you......
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                        V.rishi
                        Jun 16, 2022
                        Resolved
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                        I have made a deposit of 1500 rs in my trading account. My payment from my bank is deducted and not reflected in my account yet. 2 days has been ago. But amount has not credited in my account. I am in tense and worried about my money. Requesting you to see my concern and help me as soon as possible. Credit my amount soon otherwise return back to me .
                        My user id of trading account is 90347991
                        My inr account number is [protected]
                        Pls credit my amount soon. And revert me back. I have uploaded payment evidence also. I have consulted olymp trade supporters also but not satisfied. Pls help...
                        +1 photos
                        Jul 17, 2022
                        Complaint marked as Resolved 
                        Olymp Trade customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 16, 2022
                        Olymp Trade Customer Care's response                         Hello, V.rishi!

                        Thank you for writing to us. We understand your concern. UPI transactions require up to 48 hours to process. But due to some technical problems, the processing is a bit delayed. We have forwarded your case to our specialists and they are working to resolve it as soon as possible. We thank you for your cooperation!

                        Best regards,
                        Olymp Trade team.
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                          Ganesh Bharte
                          from Pune, Maharashtra
                          Jun 16, 2022
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                          Address: UK
                          Website: olymptrade.com

                          My Name is Ganesh Bharte. Trader ID[protected]
                          I am struggling with a withdrawal request of 36 USD on the Olymp Trade platform since 25 May 2022. I have taken follow-ups via multiple calls, chats, and emails to get this resolved. But no one gave me a valid reason or justification for the delay as almost 20 days were completed for this withdrawal request.
                          Olymp Trade customer support has been notified about the posted complaint.
                          View replies
                          Hello, dear Ganesh Bharte!

                          Thank you for contacting us. If your question is still relevant, please specify the ID. We will be glad to help you.

                          Best regards,
                          Olymp Trade team.
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                            Soulseekerpraga
                            Jun 16, 2022
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                            I deposited 20$ on 11.06.22 but still didn't receive my money on olymp trade account, can't reach your tech support team
                            +1 photos
                            Jun 16, 2022
                            Complaint marked as Resolved 
                            Contacted their customer support and got my deposit back
                            Olymp Trade customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 16, 2022
                            Olymp Trade Customer Care's response                             Hello, Soulseekerpraga!

                            Thanks for the update. We were pleased to resolve your case promptly. It is important to us that our customers are more than satisfied. We apologize for the inconvenience caused due to technical difficulties with UPI.

                            Feel free to reach out to us if any other questions emerge, we will be glad to help.

                            Best regards, Olymp Trade team.
                            View replies
                            I got their mail of resolve. But still my deposited money isn't showing. Why? Can you help me?
                            Reply
                            Have you got your money back to your bank account or in olymp trade account bro? And when you received money
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                              Agently syad
                              from Shillong, Meghalaya
                              Jun 16, 2022
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                              Resolved

                              I have raised a complain many times through gmail but the customer support always reply we are working on it in which till now i didn't receive my money to my account. I have been sending them the prove also of my deposited money but still they are not working.
                              +1 photos
                              Aug 5, 2022
                              Complaint marked as Resolved 
                              Olymp Trade customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 16, 2022
                              Olymp Trade Customer Care's response                               Hello, dear Agently syad.

                              Thank you for keeping us informed. Now our finance department will need time to solve this case. They will contact you as soon as the update appears.

                              We kindly ask you to wait. We hope you will accept our apologies that technical difficulties with UPI caused you inconvenience.

                              Best regards, Olymp Trade team.
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                                A
                                Arun trader
                                from Ranchi, Jharkhand
                                Jun 15, 2022
                                Resolved
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                                If you have problem in Upi transaction please consult with the third party authentication through which you are making and dealing with each transaction. Please provide customer service in India. Lot of people are suffering from transaction and withdrawal problem. This is so suffocating do you know. @Olymp Trade customer support please read my complain and take initiative on it. So that it may not occurs same problem in future.
                                Jun 24, 2022
                                Complaint marked as Resolved 
                                I got my money thanks for your hospitality
                                Olymp Trade customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 16, 2022
                                Olymp Trade Customer Care's response                                 Hello, Arun trader!

                                Thank you for your feedback. We have many customers based in India and we understand your feelings. Our team of specialists is already on it. We assure you that this inconvenience will be dealt with as soon as possible.
                                Our customer support team is already active and is working hard to ensure that our customers are satisfied. You can contact them via live chat on the platform, through email, and in our group facebook.com/olymptradecom/. Please feel free to reach out if you have any other queries.

                                Best regards,
                                Olymp Trade team.
                                Jun 19, 2022
                                Updated by Arun trader                                 Your financial department saying that they give proof bank don't hold payment. Do can you have talk with your merchant. They delivered or not.. all task and all effort I have putted here.i complained the against merchant baroda E Gateway they give me response they 100% successful delivered the payment to your olymp trade organization. Please talk to merchant and your [protected]@olymp trade.com
                                Verified Support
                                Jun 27, 2022
                                Olymp Trade Customer Care's response                                 Hi there, Arun trader.

                                Thank you so much for taking the time to provide feedback. We are sorry that this situation has caused you inconvenience. We were pleased to solve your case as soon as possible.

                                If any questions appear, kindly get in touch with us.

                                Best regards,
                                Olymp Trade team.
                                View replies
                                I had deposited 30 dollars 12 hours passed away then also my money is not replenished in my live trade account or it is not return to my bank account

                                Regarding payment and withdrawal issue - Comment #4009371 - Image #0
                                Regarding payment and withdrawal issue - Comment #4009371 - Image #1
                                Reply
                                Olymp Trade Customer Care's response, Jun 27, 2022
                                Verified Support
                                Hi, Vishujagtap!

                                Thank you for contacting us. Unfortunately, there are technical difficulties with UPI now. Please reach out directly tour the official support team via:
                                - e-mail at [email protected],
                                - in the live chat at olymptrade.com, or
                                - in our group facebook.com/olymptradecom/

                                We will be happy to help you as quickly as possible. Thank you for your cooperation!

                                Best regards, Olymp Trade team.

                                Best regards,
                                Olymp Trade team.
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                                  M
                                  M Sangma
                                  Jun 15, 2022
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                                  I've deposited total sum Rs.14000/- alternately on 11 June, 2022 via two different UPI applications are : at 16:07:48 Rs. 7000 by [protected]@indianbank UPI method and after some time the sum of Rs.7000 was refilled via [protected]@fbl at 6:26 PM on that same day however anyone of these amount did not appear on my live Olymp trade account.
                                  Olymp Trade customer support has been notified about the posted complaint.
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                                  Hi, dear Sangma!

                                  Thank you for reaching out and sharing your concern with us! We apologize for the delay you have faced while receiving your deposit. This is because of the technical issue we are dealing with the UPI. We understand you want to trade in your live account and waiting for the money to be credited. We request you to kindly contact our support team via online support chat or on Facebook https://www.facebook.com/olymptradecom/. You can also drop us your trader ID here, and we will take immediate action to resolve your issue.

                                  Looking forward to hearing back from you!

                                  Best regards,
                                  Olymp Trade team.
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