Olymp Trade Complaints & Reviews

Address: Thiruvalluvar st, ashtalakshmi nagar, mookambigai nagar extn

Hi sir/ mam,
I'm Jeeva Ramamoorthy with my Id: [protected]@gmail.com.My User id: 90468608 .I have started doing fixed trading in olymptrade recently.I have deposited my money Rs 2100 on 17th June and Rs 700 in 19 th June.I didn't recieve the amount yet.When will I receive the amount or the amount will return to my Bank account.

+2 photos

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 21, 2022

Olymp Trade Customer Care's response Greetings, Jeeva Ramamoorthy!

Thank you for contacting us. Unfortunately, there are some technical difficulties with UPI that are causing transaction delays. We apologize for the inconvenience it has caused you. Our team of experts is working to find a solution as soon as possible.

Your request has been passed to our specialist. We will contact you shortly.

Best regards,
Olymp Trade team.

Jun 22, 2022

Updated by Jeeva402 How will I receive my money. Is it through bank or my olymp trading account??

Jun 24, 2022

Updated by Jeeva402 It's been 8 days since I lost my first money (700) and here I am still waiting for your reply.
How could I trade again in olymp if I'm not getting a proper reply.
@olymp trade customer care

Jun 29, 2022

Updated by Jeeva402 It's been 10 days that I filed a complaint.
There is no valid responce

Verified Support

Jul 08, 2022

Olymp Trade Customer Care's response Greetings, Jeeva!

Thank you for getting back to us! Our sincere apologies for the slow reply; We hoped to get back to you sooner. We understand you are eager to trade and we are so sorry for this unfortunate delay. We assure you that our team of experts is working to speed up the resolution. Once the issue is resolved the amount will be credited into your Olymp trade account and will be available to trade. We will truly appreciate your support in this time. Feel free to contact us if you have any questions, meanwhile we will keep you posted once the issue is resolved! Thank you for being so supportive and patient with us!

Regards,
Olymp Trade team.

Jul 21, 2022

Updated by Jeeva402 It's been a month now still I didn't recieve my deposited amount.Please respond properly to the queries

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I want to say that it's been more than 48 hours since deposit but the amount is not yet credited in my olymp trade account.

So, please refund the amount as soon as possible in my bank account.
And i am again sending you the screen shot of my payment.

+1 photos

Jul 23, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 22, 2022

Olymp Trade Customer Care's response Hi, Sumit1497!

We have already answered you in the review by the link: https://www.consumercomplaints.in/olymp-trade-amount-deducted-from-my-bank-account-but-not-credited-in-my-olymp-trade-account-c3218657

We kindly ask you to refrain from creating new reviews. Please, let's continue the communication in one place.

Best regards,
Olymp Trade team.

Jul 23, 2022

Updated by Sumit1497 Resolved

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N

Nikhil1598

from Bhusawal, Maharashtra

Jun 19, 2022

My Same problem

Amount deducted from my bank account but not credited yet. - Comment #4009523 - Image #0

Amount deducted from my bank account but not credited yet. - Comment #4009523 - Image #1

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Olymp Trade Customer Care's response, Jun 22, 2022

Verified Support

Greetings, Nikhil1598.

We are sorry to hear you had such a frustrating experience, but we really appreciate you bringing this issue to our attention.
Please contact our support team if the money has not yet been credited to your account. We are ready to provide comprehensive support - contact us via online platform-chat or Facebook https://www.facebook.com/olymptradecom/.

Best regards,
Olymp Trade team.

Nikhil1598's reply, Jun 22, 2022

Resolved

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I used paytm upi to deposit money in olymp trade the money deducted from my bank account but didn’t received in my olymp trade account

Jul 25, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 22, 2022

Olymp Trade Customer Care's response Hello, Adnaan21!

Thank you for reaching out. Unfortunately, there has now been a failure in the work of the UPI. We apologize for the inconvenience.

Kindly contact our support team if the money has not yet been credited to your account. They are ready to provide comprehensive support - contact us via online platform-chat or Facebook https://www.facebook.com/olymptradecom/.

Best regards,
Olymp Trade team.

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Dear Sir
I had deposited INR 2000 on 11/06/22 got cut from my UPI but not deposited in my trading account.
I as for a withdrawal INR 1000 on 26/05/22 got cut from my trading but not deposited in my UPI
My ID is 31145760
Customer service is automated and response is it will be done in 48 hours, however it is way beyond 2 working days
I am also sending a screen shot of my deposit
kindly help
Warm regards

+1 photos

Aug 15, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 22, 2022

Olymp Trade Customer Care's response Hi there, Otto!

Thank you for contacting us. Your review is very concerning to us. We understand your feelings. We are facing technical difficulties with the UPI method. Hence the delays in deposits and withdrawals. We have forwarded your case to our team of specialists. They are looking into the issue and will get back to you as soon as possible.

We thank you for your patience and cooperation!

Best regards, Olymp Trade team.

Jun 28, 2022

Updated by Otto I have been receiving only responses like this for a month now.
They just keep saying the same reason but nothing is done about it.

Jun 28, 2022

Updated by Otto They ask for 48 hours its 48 days still nothing done

Verified Support

Jul 08, 2022

Olymp Trade Customer Care's response Hi there, Otto!

Thanks for following up! We understand that the issue is taking more time to be resolved and we are so sorry about it. And you have been really patient with us. We can thank you enough for your support throughout. We assure you that the Olymp trade never leaves an issue unresolved or unattended. Our team is doing its best to resolve this issue.

Regards,
Olymp Trade team.

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Dear Sir
I had deposited INR 2000 on 11/06/22 got debited from my UPI but did not get credited to my trading account

I asked for a withdrawal INR 1000 on 26/05/22 got cut from my trading account but not credited to my UPI

My Id 31145760

No proper response from support team, just working on it
Kindly help,

Jul 30, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 22, 2022

Olymp Trade Customer Care's response Greetings, Otto!

We understand your feelings. We are facing some technical difficulties with the UPI method. Hence the delays in deposits and withdrawals. We have forwarded your case to our team of specialists. They are looking into the issue and will get back to you as soon as possible. We thank you for your patience and cooperation!

Best regards, Olymp Trade team.

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Hello.
My User ID is protected.
I deposited INR 45, 000 by UPI PAYTM on 14/06/2022. I went to customer care but they are just saying to wait, I waited for 48 hours, then they said to wait for 1-5 days more, they are just made me wait. They are not solving my problem. It's been more than 3 days now, but I got no response, no money back in my account. Kindly reflect my money in my amount or otherwise give my money refund me back. It's so frustrated now. It's a huge amount for me. Take actions on this and solve this problem as soon as possible.
I can't wait more. I need my money back.
I trust on Olymp trade for better profits not for this.

+1 photos

Jul 23, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 22, 2022

Olymp Trade Customer Care's response Hi there, Arjun Tomar.

Please, let's continue the communication in one place via the link:

https://www.consumercomplaints.in/olymp-trade-deposited-amount-isnt-showing-c3217503

We kindly ask you to refrain from creating new reviews.

Best regards,
Olymp Trade team.

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Arun trader

from Ranchi, Jharkhand

Jun 24, 2022

Have you received your money?

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Couple months ago i started to trade ftt with olymp trade and everything was fine. But i started to feel execution speed is reduced or smth like that. Once I place the order and i see it on the chart - everything works fine. But once price comes to my limits - it is somehow passes my order price. And once price passed, my order on the chart could highlited as executed after it goes deeper in this direction. I just can not find exact reason for that because it happens from time to time. I thought it's due to internet connection, but this problem occured even with high speed internet.

Jun 21, 2022

Complaint marked as Resolved

Oh, I'm sorry! I'm new to trading and don't know all financial markets' functionality nuances yet... Thank you for explaining! Now I'm thinking about learning more about trading

Olymp Trade customer support has been notified about the posted complaint.

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Olymp Trade Customer Care

Jun 20, 2022

Verified Support

Hello, Kulashmi!

Thank you for contacting us. Please specify your account ID in the comments. We will ask our technical specialists to contact you to sort out this question promptly.

Best regards,
Olymp Trade team.

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It has been 2days passed but the amount which I had deposited earlier not credited in live account. I am just frustrated with this poor customer service i need my money back

+1 photos

Jun 23, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 22, 2022

Olymp Trade Customer Care's response Hi there, Sumit Kumar Kand!

We are sorry to hear you had such a frustrating experience, but we really appreciate you bringing this issue to our attention. Unfortunately we are having some technical problems with UPI. Therefore, your deposit bit delayed. Our team is dealing with the issue at the moment.

Please provide your account ID here or contact our support directly. We are ready to provide comprehensive support - contact us via online platform-chat or Facebook https://www.facebook.com/olymptradecom/.

We appreciate your time and cooperation!

Best regards,
Olymp Trade team.

Jun 22, 2022

Updated by Sumit Kumar Kand They are not even replying This is just a fake app and don't make any deposit in it. It has been 8 days but my money is not credited yet.

Verified Support

Jul 08, 2022

Olymp Trade Customer Care's response Hello, Sumit!

Thanks for reaching out! We are so sorry if your concern has not been addressed. We are also sad to hear that you have shaped such an opinion about us, Please know that Olymp Trade is highly regulated by the international Financial Commission https://financialcommission.org/. This confirms the high quality of our services. We warrant each of our trader's full support and prompt resolution of all issues.
Resolving your issue is our responsibility, kindly allow us a chance to help you and send your trader ID to us here. We will get in touch with you to resolve this! Awaiting your response!

Regards,
Olymp Trade team.

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MRINAL MAZUMDAR

Jun 22, 2022

t has been 10days passed but the amount which I had deposited earlier not credited in live account. I am just frustrated with this poor customer service

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Olymp Trade Customer Care's response, Jun 22, 2022

Verified Support

Hello, MRINAL MAZUMDAR!

We are sorry to hear about your disappointment with us. Please accept our apologize for the inconvenience caused due to some delays. Unfortunately, we are facing some technical difficulties with UPI. Our team is working to fix the issue as soon as possible.

Please specify your account details here or contact our support team directly. We will be pleased to help you immediately.

Best regards,
Olymp Trade team.

A

Arun trader

from Ranchi, Jharkhand

Jun 23, 2022

Bro if you received your amount anywhere please post the status ok don't leave this chat platform. We are also waiting for our money also.

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I want to say that it's been more than 48 hours since UPI deposit but the amount has not credited yet in my olymp trade account.

So, I request you to please refund the amount as soon as possible in my bank account.
And i am also sending you the screen shot of my payment.

Waiting for your reply.

+1 photos

Jul 23, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 22, 2022

Olymp Trade Customer Care's response Hello, Sumit1497!

We apologize for the inconvenience caused due to some delays. Unfortunately, we are facing some technical difficulties with UPI. Our team is working to fix the issue as soon as possible.

Please specify your account details here or contact our support team directly. We will be pleased to help you as quickly as possible.

Best regards, Olymp Trade team.

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Arun trader

from Ranchi, Jharkhand

Jun 24, 2022

Have you received your money in your wallet ?

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I have made a payment of 100 dollar through upi p2p while doing payment app olymph trade got crashes so i am unable to enter transaction id please refund my money

+1 photos

Jul 23, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 22, 2022

Olymp Trade Customer Care's response Greetings, Aniket!

Thank you for reaching out to us. We apologize for the inconvenience caused by technical difficulties with UPI. Please specify your account details so we can look into your request and get back to you as soon as possible. You can also reach out directly tour the official support team via:
- e-mail at [protected]@olymptrade.com,
- in the live chat at olymptrade.com, or
- in our group facebook.com/olymptradecom/

Thank you for your cooperation!

Best regards, Olymp Trade team.

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3 months have passed after I started trading here and recently I wanted to withdraw some money, cause I was lack of money. I earned a bit and decided to try withdraw money via UPI.
However, everything was not so pleasant as I expected. Initially, my request had been processed for a solid amount of time. Afterwards, it was fully declined because of the technical issues as far as I am concerned.
I was proposed to choose another...

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Address: https://olymptrade.com/

My Olymp Trade ID[protected]
Money not credited in my olymp trade account but debited from my bank account (₹2000).
I have use the UPI method. Customer service not answering my questions.
Its been 3 days.
Screenshot is attached also

+1 photos

Jul 20, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 17, 2022

Olymp Trade Customer Care's response Hi, dear!

Vaibhav_500, thanks for letting us know. Сurrently, we are experiencing technical difficulties with UPI, so the response time from the support team may be increased. We sincerely apologize for the inconvenience.

Thank you for providing your contact details. Our specialists will contact you soon to resolve your case.

Best regards,
Olymp Trade team.

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Address: https://olymptrade.com/

My Olymp Trade ID[protected]
Money not credited in my olymp trade account but debited from my bank account (₹2000).
I have use the UPI method. Customer service not answering my questions.
Its been 3 days.
Screenshot is attached also

+1 photos

Jun 17, 2022

Complaint marked as Resolved

Nothing os given by olymp trade

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 17, 2022

Olymp Trade Customer Care's response Greetings, Vaibhav_500!

We answered you in the review by the link: https://www.consumercomplaints.in/olymp-trade-money-not-credited-in-my-olymp-trade-account-but-debited-from-my-bank-account-c3218053

Please, let's keep the communication in one place. This way it will be more convenient for you and us.

Do not hesitate to contact us if any questions or concerns appear.

Best regards,
Olymp Trade team.

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I deposited INR 45, 000 by UPI PAYTM. It been more than 48 hours, but deposited amount isn't showing in my trading account yet. Idk how much more time I have to wait. I want my money back so urgently. Please, process it faster and reflect my deposit in my account as soon as possible.
I trust on olymp trade, not for this day.

+1 photos

Jun 20, 2022

Complaint marked as Resolved

My problem is not resolved yet

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 17, 2022

Olymp Trade Customer Care's response Hi there, Arjun Tomar.

We kindly ask you to refrain from creating new reviews and continue communication in one place via the link:

https://www.consumercomplaints.in/olymp-trade-deposited-amount-isnt-showing-c3217503

If any questions appear, kindly get in touch with us.

Best regards,
Olymp Trade team.

Jun 18, 2022

Updated by ARJUN TOMAR Take actions on this as soon as possible. How much more time it takes? Kindly give me back my money.
They emailed me that they already credited money In my account, but there is nothing in account yet.
This is the proof, as they said I just got extra 10, 000 XPs not my money. I want my money not these XPs.

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Arun trader

from Ranchi, Jharkhand

Jun 24, 2022

Have you received your money bro?

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Address: Bahadurgarh haryana

Dear sir,
Sir I had deposited 18900 rupees but till now the rupee has not been credited in the account 48 hours have passed I request you to satisfy me as soon as possible. I had collected money very hard please credit as soon as possible.
Please find the attachment
User id. 17693788

+2 photos

Aug 19, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 17, 2022

Olymp Trade Customer Care's response Greetings, Motu12.

Thanks for bringing this to our attention. Currently, there are technical difficulties with UPI. Therefore, this situation occurred. We apologize for the inconvenience.

Our support team will contact you soon to resolve this case. Thank you for your cooperation!

Best regards,
Olymp Trade team.

Verified Support

Jul 11, 2022

Olymp Trade Customer Care's response Hi, dear Motu12!

We have successfully solved your case. Feel free to reach out to us if any other questions emerge, we will be glad to help.

Best regards,
Olymp Trade team.

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I have deposited amount of 84 dollars on 5 june that I have not received after 11 days they say a task had been created and I have to wait 5 days .that are also over today and now they say to wait 30 days to get my payment back to my account .. and I have received nothing till now ...
What is going on here 1st they told to wait 48 hrs and then 5 days and then 30 days and next time they will say 1 year ... What is going on here plz pay me my money back as soon as possible ...this is very bad service I guess . I might not trust this platform further

+1 photos

Jul 26, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Jun 18, 2022

Updated by Vivekkrß No response getting from them .
They are not providing the amount
Please help me to get my money back

Jun 20, 2022

Updated by Vivekkrß Please I request to all who ever reading this plz leave this platform as even they are not providing my money back and no response is also coming here they just keep giving you time that wait this and that much now they told me to wait
30 days after that again they will some time frame . I don't know how they are working .

Verified Support

Jun 22, 2022

Olymp Trade Customer Care's response Greetings, Vivekkrß!

Sorry for the inconvenience of waiting. We understand your disappointment. It is important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.

Unfortunately, we have technical difficulties with UPI, so this situation occurred. Our financial team contacted the payment aggregator so that we could solve your case. According to the rules of international transactions, the waiting period can be up to 30 days. During this time, the deposit will either return to your bank account or will be credited to the account on the platform. That's why we asked you to wait.

We hope that your opinion about the platform will change when your situation is resolved.

Best regards,
Olymp Trade team.

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Arun trader

from Ranchi, Jharkhand

Jun 23, 2022

Bro is there any recent updates about your money. Have you received money. Few people got their money withing 1 week I don't know how. I am still waiting for money. I don't know when I will get that money

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Address: Jamalpur Munger bihar

My id[protected] i have deposited on 5 june 2022 but not recieved my money in my olymp account .they said that a task has been created and I have to wait till 15 june that time period is also over but I received nothing . Now they say that I have to wait 30 days and my payment will be reversed to my account as the olymp trade transaction has been declined and if not than I have to contact them again after a month then they will say to wait...

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Address: Jaipur, Rajasthan, India

Hello,
I have made two deposits each of 700INR into my Olymp Trade account more than 48 hours ago.
I have deposited two times in time gap of 15 minutes.
But i have received only one payment from those two.
I haven't received one of those payments yet.

I have made my requests and sent my emails regarding this but there is no such response from your side.
I just want you to solve my problem and give my money back as soon as possible.

I'm attaching the screenshots of both payments.
I'm taking a hard step if my problem not solved immediately.🙏🙏

+4 photos

Jul 18, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 17, 2022

Olymp Trade Customer Care's response Greetings, Devraj Chanda!

Thanks for bringing this to our attention. We are sorry that you were inconvenienced by our technical difficulties with UPI.

Please specify your account ID here or contact our support team directly. We are ready to provide comprehensive support - contact us via online platform-chat or Facebook https://www.facebook.com/olymptradecom/

Best regards,
Olymp Trade team.

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I made the pay ment of RS800 deposit on[protected].
But not credited to my account. I raise a complaint. They reply to wait for 48 hours
.After that I submitted the payment receipt also.but money not deposited in account.they continuely replying for wait.
This is my user id
86035231

+1 photos

Jun 16, 2022

Complaint marked as Resolved

Problem not resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 22, 2022

Olymp Trade Customer Care's response Hi there, Mahamamd Abbas!

Thank you for letting us know about this. This situation occurred due to a technical malfunction of the UPI. We apologize for the inconvenience. Our experts are working on your case to solve it as quickly as possible.

We appreciate your patience and understanding!

Best regards, Olymp Trade team.

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Martin fx

from Mumbai, Maharashtra

Jun 18, 2022

Use bonuses when replenishing a deposit and increase your potential income. I use 30% bonuses on this site, here is the link https://www.forexof.com/2020/07/olymp-trade-bonus.html Successful trading and high earnings!

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Olymp Trade Customer Care's response, Jun 22, 2022

Verified Support

Hi, Martin fx!

We are letting you know that we have sent a request to update your content by removing promotional content. The link you have attached is potentially harmful to the consumer complaints visitors. Kindly take measures, otherwise, we will have to flag your review for removal.

Best regards,
Olymp Trade team.

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It's been almost 2 days that I deposited an amount to my Olymp trade account through UPI Paytm but still didn't refilling/reflected to my Olymp account. I have even complaint it to the customer service through the app and by emailing but still didn't got a positive response. They said it will take 3-48 hours to reflect it back to my Olymp account and i waited for 48 hours and still got nothing. Please help me out... Thank you......

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Olymp Trade Complaints & Reviews

File a complaint to Olymp Trade

Olymp Trade reviews & complaints page 45

Deposited amount not received

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Amount deducted from my bank account but not credited yet.

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Im complaining about money deposit

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Deposit and Withdrawal not given

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Deposit and Withdrawal

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Deposited 45,000 INR but it is not showing in my olymp trade account.

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FTT experience

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Deposit not yet credited 48 hrs passed

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Amount deducted from my bank account but not credited in my olymp trade account.

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Amount deducted

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Issues with withdrawal

Money not credited in my olymp trade account but debited from my bank account, no reply from company

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Money not credited in my olymp trade account but debited from my bank account

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Deposited amount isn't reflecting in my olymp trade Account.

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Deposit amount not credit

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Deposit issue is there

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Deposit issue pending

Deposited two times but payment received only one time in my trading account.

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Deposit money not credited to real account

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Deposited amount isn't showing

Olymp Trade Complaints & Reviews

File a complaint to Olymp Trade

Olymp Trade reviews & complaints page 45

Deposited amount not received

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Amount deducted from my bank account but not credited yet.

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Im complaining about money deposit

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Deposit and Withdrawal not given

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Deposit and Withdrawal

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Deposited 45,000 INR but it is not showing in my olymp trade account.

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FTT experience

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Deposit not yet credited 48 hrs passed

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Amount deducted from my bank account but not credited in my olymp trade account.

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Amount deducted

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Issues with withdrawal

Money not credited in my olymp trade account but debited from my bank account, no reply from company

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Money not credited in my olymp trade account but debited from my bank account

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Deposited amount isn't reflecting in my olymp trade Account.

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Deposit amount not credit

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Deposit issue is there

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Deposit issue pending

Deposited two times but payment received only one time in my trading account.

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Deposit money not credited to real account

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Deposited amount isn't showing

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