Olymp Trade Complaints & Reviews

Plz refer My appeal to olymp trade - 2JGA9D
trading account # 90313684.

email id - [protected]@gmail.com

Sir I opened a traiding account on 12 Jun 22. I opened first time account with olymp trade and I provided all required documents for verification but my account is closed and told me that I have a account earlier but I never open a account with olymp trade. I deposited 30 usd today in my account but they close my account. I don't know who opened a account by my name earlier. Without knowing truth the company hold my 30 usd amount also.
So please 🙏 open my account again or please refund my amount back to my source account.
I am a government employee not a terrorist. Olymp trade treat us like a terrorist.
Plz solve my problem as soon as possible.

Hari ram meena
[protected]

Olymp Trade customer support has been notified about the posted complaint.

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Olymp Trade Customer Care

Jun 20, 2022

Verified Support

Hi, dear Hariram1981!

Thank you for contacting us. We are sorry to hear about your disappointment with us. Your review is very concerning to us. We have an independent department in our company which works in such a situation. You can send an e-mail to the following address: [protected]@olymptrade.com. The reply by this department is the official and final decision of the Company.

Best regards,
Olymp Trade team.

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Hello,

Im having account since 2018 and now suddenly my account was blocked. I had just deposited $1000 which is 77, 967 ruppes .. and I had running trade as well which was going in profit.
Last week I deposited $2000 and since I was losing my account was active. The minute I started making profit they blocked the account.
Please help me get back my account and money at the earliest
Regards

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 22, 2022

Olymp Trade Customer Care's response Hello, san4thee06!

We are sorry that you had to face such an inconvenience. Please leave your ID account details below so we can sort out this case. We aim to provide our clients great customer service and we would like to make things right.

Best regards,
Olymp Trade team.

Jul 12, 2022

Updated by san4thee06 Hello,
26480682 is my account number.
I also want to share tht I received verification email on 6th June and after verification I deposited money. And whn i was making progress they sent verification again on 17th and blocked my account. Please do the needful and refund back the money

Verified Support

Jul 20, 2022

Olymp Trade Customer Care's response Hello, dear san4thee06!

Thank you for contacting us and providing such detailed information on your situation. Account blocking is a serious measure that is taken in case the service agreement terms are violated. You can read more here https://olymptrade.com/pages/terms/. An email is sent to you on your registered email address with the reason for blocking along with the information of the available funds in your account.

If you disagree with the company's decision, you can contact the reclamation department: [protected]@olymptrade.com and describe the situation.

Best regards,
Olymp Trade Team.

Aug 11, 2022

Updated by san4thee06 Hello,

I disagree with the company decision.
I have deposited the amount after the verification was successful. If it's not a scam then company should have blocked my account before i deposit. Company shld not have verified the account as successful.
I had received verification email on 6th June. Post tht it was verified. I deposited on 19th June and my account was immediately blocked after deposit.

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S

san4thee06

Jul 12, 2022

Hello,
26480682 is my account number.
I also want to share tht I received verification email on 6th June and after verification I deposited money. And whn i was making progress they sent verification again on 17th and blocked my account. Please do the needful and refund back the money.

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My olymp trade id is 60244303

I deposited 20$ on 12/06/2022 but still didn't receive my money on olymp trade account, can't reach your tech support team

Jun 22, 2022

Complaint marked as Resolved

My problem resolved Olymp trade credited mony my bank account

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 22, 2022

Olymp Trade Customer Care's response Hi, Nikhil150498.

We sincerely apologize to you for waiting. At the moment, we have technical difficulties with the UPI. Therefore, this situation occurred. We have forwarded your contact details to our team. They will contact you to resolve this case immediately.

Thank you for your understanding!

Best regards,
Olymp Trade team.

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Arun trader

from Ranchi, Jharkhand

Jun 24, 2022

Really you got your money?

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Dear Olymptrade

I started trading Olymptrade from last few months, Initially it is very prompt in UPI deposits and Withdrawals was done within few hours. From June1st, depositing and withdrawal is horrible experience with Olymptrade. No options like netbanking, UPI deposits, Imps, cards nothing working. It is becoming like nightmare experience.

As per complaints filed here, It seems I am also going to experience...

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7 Comments

Address: [email protected]

I've done a deposit of 30 doller on 19/06/2022
And the amount is not yet credited to my live trading account. I dont know what happened to my money.
I am frequently contacting with them on both emails and phone calls. But every time they says that their financial team in working on the task and wait more. They gives me the same reply

Jul 26, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 21, 2022

Olymp Trade Customer Care's response Dear, Bhumit Panchal!

Thank you for reaching out. We totally understand your frustration. Unfortunately, we are facing some technical difficulties with UPI transactions.

Our experts are working to resolve this case as soon as possible. Please, specify your account details below or contact our official customer support team. We will be happy to help you as quickly as possible.

Best regards,
Olymp Trade team.

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Address: Thiruvalluvar st, ashtalakshmi nagar, mookambigai nagar extn

Hi sir/ mam,
I'm Jeeva Ramamoorthy with my Id: [protected]@gmail.com.My User id: 90468608 .I have started doing fixed trading in olymptrade recently.I have deposited my money Rs 2100 on 17th June and Rs 700 in 19 th June.I didn't recieve the amount yet.When will I receive the amount or the amount will return to my Bank account.

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 21, 2022

Olymp Trade Customer Care's response Greetings, Jeeva Ramamoorthy!

Thank you for contacting us. Unfortunately, there are some technical difficulties with UPI that are causing transaction delays. We apologize for the inconvenience it has caused you. Our team of experts is working to find a solution as soon as possible.

Your request has been passed to our specialist. We will contact you shortly.

Best regards,
Olymp Trade team.

Jun 22, 2022

Updated by Jeeva402 How will I receive my money. Is it through bank or my olymp trading account??

Jun 24, 2022

Updated by Jeeva402 It's been 8 days since I lost my first money (700) and here I am still waiting for your reply.
How could I trade again in olymp if I'm not getting a proper reply.
@olymp trade customer care

Jun 29, 2022

Updated by Jeeva402 It's been 10 days that I filed a complaint.
There is no valid responce

Verified Support

Jul 08, 2022

Olymp Trade Customer Care's response Greetings, Jeeva!

Thank you for getting back to us! Our sincere apologies for the slow reply; We hoped to get back to you sooner. We understand you are eager to trade and we are so sorry for this unfortunate delay. We assure you that our team of experts is working to speed up the resolution. Once the issue is resolved the amount will be credited into your Olymp trade account and will be available to trade. We will truly appreciate your support in this time. Feel free to contact us if you have any questions, meanwhile we will keep you posted once the issue is resolved! Thank you for being so supportive and patient with us!

Regards,
Olymp Trade team.

Jul 21, 2022

Updated by Jeeva402 It's been a month now still I didn't recieve my deposited amount.Please respond properly to the queries

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I want to say that it's been more than 48 hours since deposit but the amount is not yet credited in my olymp trade account.

So, please refund the amount as soon as possible in my bank account.
And i am again sending you the screen shot of my payment.

Jul 23, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 22, 2022

Olymp Trade Customer Care's response Hi, Sumit1497!

We have already answered you in the review by the link: https://www.consumercomplaints.in/olymp-trade-amount-deducted-from-my-bank-account-but-not-credited-in-my-olymp-trade-account-c3218657

We kindly ask you to refrain from creating new reviews. Please, let's continue the communication in one place.

Best regards,
Olymp Trade team.

Jul 23, 2022

Updated by Sumit1497 Resolved

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N

Nikhil1598

from Bhusawal, Maharashtra

Jun 19, 2022

My Same problem

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Olymp Trade Customer Care's response, Jun 22, 2022

Verified Support

Greetings, Nikhil1598.

We are sorry to hear you had such a frustrating experience, but we really appreciate you bringing this issue to our attention.
Please contact our support team if the money has not yet been credited to your account. We are ready to provide comprehensive support - contact us via online platform-chat or Facebook https://www.facebook.com/olymptradecom/.

Best regards,
Olymp Trade team.

Nikhil1598's reply, Jun 22, 2022

Resolved

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I used paytm upi to deposit money in olymp trade the money deducted from my bank account but didn’t received in my olymp trade account

Jul 25, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 22, 2022

Olymp Trade Customer Care's response Hello, Adnaan21!

Thank you for reaching out. Unfortunately, there has now been a failure in the work of the UPI. We apologize for the inconvenience.

Kindly contact our support team if the money has not yet been credited to your account. They are ready to provide comprehensive support - contact us via online platform-chat or Facebook https://www.facebook.com/olymptradecom/.

Best regards,
Olymp Trade team.

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Dear Sir
I had deposited INR 2000 on 11/06/22 got cut from my UPI but not deposited in my trading account.
I as for a withdrawal INR 1000 on 26/05/22 got cut from my trading but not deposited in my UPI
My ID is 31145760
Customer service is automated and response is it will be done in 48 hours, however it is way beyond 2 working days
I am also sending a screen shot of my deposit
kindly help
Warm regards

Aug 15, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 22, 2022

Olymp Trade Customer Care's response Hi there, Otto!

Thank you for contacting us. Your review is very concerning to us. We understand your feelings. We are facing technical difficulties with the UPI method. Hence the delays in deposits and withdrawals. We have forwarded your case to our team of specialists. They are looking into the issue and will get back to you as soon as possible.

We thank you for your patience and cooperation!

Best regards, Olymp Trade team.

Jun 28, 2022

Updated by Otto I have been receiving only responses like this for a month now.
They just keep saying the same reason but nothing is done about it.

Jun 28, 2022

Updated by Otto They ask for 48 hours its 48 days still nothing done

Verified Support

Jul 08, 2022

Olymp Trade Customer Care's response Hi there, Otto!

Thanks for following up! We understand that the issue is taking more time to be resolved and we are so sorry about it. And you have been really patient with us. We can thank you enough for your support throughout. We assure you that the Olymp trade never leaves an issue unresolved or unattended. Our team is doing its best to resolve this issue.

Regards,
Olymp Trade team.

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Dear Sir
I had deposited INR 2000 on 11/06/22 got debited from my UPI but did not get credited to my trading account

I asked for a withdrawal INR 1000 on 26/05/22 got cut from my trading account but not credited to my UPI

My Id 31145760

No proper response from support team, just working on it
Kindly help,

Jul 30, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 22, 2022

Olymp Trade Customer Care's response Greetings, Otto!

We understand your feelings. We are facing some technical difficulties with the UPI method. Hence the delays in deposits and withdrawals. We have forwarded your case to our team of specialists. They are looking into the issue and will get back to you as soon as possible. We thank you for your patience and cooperation!

Best regards, Olymp Trade team.

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Hello.
My User ID is protected.
I deposited INR 45, 000 by UPI PAYTM on 14/06/2022. I went to customer care but they are just saying to wait, I waited for 48 hours, then they said to wait for 1-5 days more, they are just made me wait. They are not solving my problem. It's been more than 3 days now, but I got no response, no money back in my account. Kindly reflect my money in my amount or otherwise give my money refund me back. It's so frustrated now. It's a huge amount for me. Take actions on this and solve this problem as soon as possible.
I can't wait more. I need my money back.
I trust on Olymp trade for better profits not for this.

Jul 23, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 22, 2022

Olymp Trade Customer Care's response Hi there, Arjun Tomar.

Please, let's continue the communication in one place via the link:

https://www.consumercomplaints.in/olymp-trade-deposited-amount-isnt-showing-c3217503

We kindly ask you to refrain from creating new reviews.

Best regards,
Olymp Trade team.

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Arun trader

from Ranchi, Jharkhand

Jun 24, 2022

Have you received your money?

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Couple months ago i started to trade ftt with olymp trade and everything was fine. But i started to feel execution speed is reduced or smth like that. Once I place the order and i see it on the chart - everything works fine. But once price comes to my limits - it is somehow passes my order price. And once price passed, my order on the chart could highlited as executed after it goes deeper in this direction. I just can not find exact reason for that because it happens from time to time. I thought it's due to internet connection, but this problem occured even with high speed internet.

Jun 21, 2022

Complaint marked as Resolved

Oh, I'm sorry! I'm new to trading and don't know all financial markets' functionality nuances yet... Thank you for explaining! Now I'm thinking about learning more about trading

Olymp Trade customer support has been notified about the posted complaint.

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Olymp Trade Customer Care

Jun 20, 2022

Verified Support

Hello, Kulashmi!

Thank you for contacting us. Please specify your account ID in the comments. We will ask our technical specialists to contact you to sort out this question promptly.

Best regards,
Olymp Trade team.

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It has been 2days passed but the amount which I had deposited earlier not credited in live account. I am just frustrated with this poor customer service i need my money back

Jun 23, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 22, 2022

Olymp Trade Customer Care's response Hi there, Sumit Kumar Kand!

We are sorry to hear you had such a frustrating experience, but we really appreciate you bringing this issue to our attention. Unfortunately we are having some technical problems with UPI. Therefore, your deposit bit delayed. Our team is dealing with the issue at the moment.

Please provide your account ID here or contact our support directly. We are ready to provide comprehensive support - contact us via online platform-chat or Facebook https://www.facebook.com/olymptradecom/.

We appreciate your time and cooperation!

Best regards,
Olymp Trade team.

Jun 22, 2022

Updated by Sumit Kumar Kand They are not even replying This is just a fake app and don't make any deposit in it. It has been 8 days but my money is not credited yet.

Verified Support

Jul 08, 2022

Olymp Trade Customer Care's response Hello, Sumit!

Thanks for reaching out! We are so sorry if your concern has not been addressed. We are also sad to hear that you have shaped such an opinion about us, Please know that Olymp Trade is highly regulated by the international Financial Commission https://financialcommission.org/. This confirms the high quality of our services. We warrant each of our trader's full support and prompt resolution of all issues.
Resolving your issue is our responsibility, kindly allow us a chance to help you and send your trader ID to us here. We will get in touch with you to resolve this! Awaiting your response!

Regards,
Olymp Trade team.

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M

MRINAL MAZUMDAR

Jun 22, 2022

t has been 10days passed but the amount which I had deposited earlier not credited in live account. I am just frustrated with this poor customer service

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Olymp Trade Customer Care's response, Jun 22, 2022

Verified Support

Hello, MRINAL MAZUMDAR!

We are sorry to hear about your disappointment with us. Please accept our apologize for the inconvenience caused due to some delays. Unfortunately, we are facing some technical difficulties with UPI. Our team is working to fix the issue as soon as possible.

Please specify your account details here or contact our support team directly. We will be pleased to help you immediately.

Best regards,
Olymp Trade team.

A

Arun trader

from Ranchi, Jharkhand

Jun 23, 2022

Bro if you received your amount anywhere please post the status ok don't leave this chat platform. We are also waiting for our money also.

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I want to say that it's been more than 48 hours since UPI deposit but the amount has not credited yet in my olymp trade account.

So, I request you to please refund the amount as soon as possible in my bank account.
And i am also sending you the screen shot of my payment.

Waiting for your reply.

Jul 23, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 22, 2022

Olymp Trade Customer Care's response Hello, Sumit1497!

We apologize for the inconvenience caused due to some delays. Unfortunately, we are facing some technical difficulties with UPI. Our team is working to fix the issue as soon as possible.

Please specify your account details here or contact our support team directly. We will be pleased to help you as quickly as possible.

Best regards, Olymp Trade team.

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Arun trader

from Ranchi, Jharkhand

Jun 24, 2022

Have you received your money in your wallet ?

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I have made a payment of 100 dollar through upi p2p while doing payment app olymph trade got crashes so i am unable to enter transaction id please refund my money

Jul 23, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 22, 2022

Olymp Trade Customer Care's response Greetings, Aniket!

Thank you for reaching out to us. We apologize for the inconvenience caused by technical difficulties with UPI. Please specify your account details so we can look into your request and get back to you as soon as possible. You can also reach out directly tour the official support team via:
- e-mail at [protected]@olymptrade.com,
- in the live chat at olymptrade.com, or
- in our group facebook.com/olymptradecom/

Thank you for your cooperation!

Best regards, Olymp Trade team.

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3 months have passed after I started trading here and recently I wanted to withdraw some money, cause I was lack of money. I earned a bit and decided to try withdraw money via UPI.
However, everything was not so pleasant as I expected. Initially, my request had been processed for a solid amount of time. Afterwards, it was fully declined because of the technical issues as far as I am concerned.
I was proposed to choose another...

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Address: https://olymptrade.com/

My Olymp Trade ID[protected]
Money not credited in my olymp trade account but debited from my bank account (₹2000).
I have use the UPI method. Customer service not answering my questions.
Its been 3 days.
Screenshot is attached also

Jul 20, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 17, 2022

Olymp Trade Customer Care's response Hi, dear!

Vaibhav_500, thanks for letting us know. Сurrently, we are experiencing technical difficulties with UPI, so the response time from the support team may be increased. We sincerely apologize for the inconvenience.

Thank you for providing your contact details. Our specialists will contact you soon to resolve your case.

Best regards,
Olymp Trade team.

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Address: https://olymptrade.com/

My Olymp Trade ID[protected]
Money not credited in my olymp trade account but debited from my bank account (₹2000).
I have use the UPI method. Customer service not answering my questions.
Its been 3 days.
Screenshot is attached also

Jun 17, 2022

Complaint marked as Resolved

Nothing os given by olymp trade

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 17, 2022

Olymp Trade Customer Care's response Greetings, Vaibhav_500!

We answered you in the review by the link: https://www.consumercomplaints.in/olymp-trade-money-not-credited-in-my-olymp-trade-account-but-debited-from-my-bank-account-c3218053

Please, let's keep the communication in one place. This way it will be more convenient for you and us.

Do not hesitate to contact us if any questions or concerns appear.

Best regards,
Olymp Trade team.

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I deposited INR 45, 000 by UPI PAYTM. It been more than 48 hours, but deposited amount isn't showing in my trading account yet. Idk how much more time I have to wait. I want my money back so urgently. Please, process it faster and reflect my deposit in my account as soon as possible.
I trust on olymp trade, not for this day.

Jun 20, 2022

Complaint marked as Resolved

My problem is not resolved yet

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 17, 2022

Olymp Trade Customer Care's response Hi there, Arjun Tomar.

We kindly ask you to refrain from creating new reviews and continue communication in one place via the link:

https://www.consumercomplaints.in/olymp-trade-deposited-amount-isnt-showing-c3217503

If any questions appear, kindly get in touch with us.

Best regards,
Olymp Trade team.

Jun 18, 2022

Updated by ARJUN TOMAR Take actions on this as soon as possible. How much more time it takes? Kindly give me back my money.
They emailed me that they already credited money In my account, but there is nothing in account yet.
This is the proof, as they said I just got extra 10, 000 XPs not my money. I want my money not these XPs.

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Arun trader

from Ranchi, Jharkhand

Jun 24, 2022

Have you received your money bro?

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Address: Bahadurgarh haryana

Dear sir,
Sir I had deposited 18900 rupees but till now the rupee has not been credited in the account 48 hours have passed I request you to satisfy me as soon as possible. I had collected money very hard please credit as soon as possible.
Please find the attachment
User id. 17693788

Aug 19, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 17, 2022

Olymp Trade Customer Care's response Greetings, Motu12.

Thanks for bringing this to our attention. Currently, there are technical difficulties with UPI. Therefore, this situation occurred. We apologize for the inconvenience.

Our support team will contact you soon to resolve this case. Thank you for your cooperation!

Best regards,
Olymp Trade team.

Verified Support

Jul 11, 2022

Olymp Trade Customer Care's response Hi, dear Motu12!

We have successfully solved your case. Feel free to reach out to us if any other questions emerge, we will be glad to help.

Best regards,
Olymp Trade team.

Olymp Trade Complaints & Reviews

File a complaint to Olymp Trade

Olymp Trade reviews & complaints page 45

Blocked my account and not returning my 30 usd

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Account blocked with funds in it

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Money debited from my bank account

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Deposit Problems - UPI - horrible wait and experience

Olymp trade I transfer funds but they weren't credited to my account

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Deposited amount not received

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Amount deducted from my bank account but not credited yet.

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Im complaining about money deposit

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Deposit and Withdrawal not given

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Deposit and Withdrawal

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Deposited 45,000 INR but it is not showing in my olymp trade account.

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FTT experience

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Deposit not yet credited 48 hrs passed

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Amount deducted from my bank account but not credited in my olymp trade account.

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Amount deducted

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Issues with withdrawal

Money not credited in my olymp trade account but debited from my bank account, no reply from company

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Money not credited in my olymp trade account but debited from my bank account

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Deposited amount isn't reflecting in my olymp trade Account.

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Deposit amount not credit

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