It's been almost 2 days that I deposited an amount to my Olymp trade account through UPI Google pay but still didn't refilling/reflected to my Olymp account. I have even complaint it to the customer service through the app and by emailing but still didn't got a positive response. They said it will take 3-48 hours to reflect it back to my Olymp account and i waited for 48 hours and still got nothing. Please help me out... Thank you
Jun 17, 2022
Complaint marked as Resolved Good platform to raise complaint and questions. Thanks to the consumer complaint website. They solve my problem/complaint within 2 days. And I'm satisfied with it. Once again thank you
Olymp Trade customer support has been notified about the posted complaint.
Verified Support
Jun 15, 2022
Olymp Trade Customer Care's response Hello, Knoxjack!
Apologies for the inconvenience. Unfortunately, the UPI method is facing some technical errors due to which the deposits and withdrawals are a bit delayed. Please let us know your account details so we can help resolve it in the best possible way. We thank you for your cooperation!
Best regards,
Olymp Trade team.
Jun 15, 2022
Updated by Knoxjack Olymp trade account
User ID[protected]
Google pay
UPI ID - [protected]@okaxis
Phone number - [protected]
Bank Name - IDBI Bank
Account No - [protected]
IFSC code - IBKL0001147
Jun 15, 2022
Updated by Knoxjack Amount paid - 700
Dated - 13/06/2023
Paid Time - 4:14 pm (16:14 pm)
Verified Support
Jun 16, 2022
Olymp Trade Customer Care's response Hi there, Knoxjack!
Thanks for the information. We have passed your contact information to the support service. They will contact you immediately to resolve your case.
Please accept our apologies for the inconvenience.
Best regards, Olymp Trade team.
Same issue is facing through bank of bank of baroda. Bank of Baroda is real merchant here. Same issue I have faced right now yesterday. Recently now I got conclusion. When I went to nearby bank through which money deducted. They told me wait for 24 hours if they don't do in that case put dispute form against bank of Baroda. Because [protected]@barodampay is bank of Baroda upi. They are very careless and olymp trade customer service is also very careless. If you find the third party transaction from [protected]@barodampay please don't do the transaction
Thank you for staying in touch with us. We kindly ask you to continue communication in one place via the link:
https://www.consumercomplaints.in/olymp-trade-regarding-deposit-money-not-received-yet-c3215743
Feel free to reach out to us if any other questions emerge, we will be glad to help.
Best regards,
Olymp Trade team.