Olymp Trade Complaints & Reviews

I have deposited amount of 84 dollars on 5 june that I have not received after 11 days they say a task had been created and I have to wait 5 days .that are also over today and now they say to wait 30 days to get my payment back to my account .. and I have received nothing till now ...
What is going on here 1st they told to wait 48 hrs and then 5 days and then 30 days and next time they will say 1 year ... What is going on here plz pay me my money back as soon as possible ...this is very bad service I guess . I might not trust this platform further

Jul 26, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Jun 18, 2022

Updated by Vivekkrß No response getting from them .
They are not providing the amount
Please help me to get my money back

Jun 20, 2022

Updated by Vivekkrß Please I request to all who ever reading this plz leave this platform as even they are not providing my money back and no response is also coming here they just keep giving you time that wait this and that much now they told me to wait
30 days after that again they will some time frame . I don't know how they are working .

Verified Support

Jun 22, 2022

Olymp Trade Customer Care's response Greetings, Vivekkrß!

Sorry for the inconvenience of waiting. We understand your disappointment. It is important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.

Unfortunately, we have technical difficulties with UPI, so this situation occurred. Our financial team contacted the payment aggregator so that we could solve your case. According to the rules of international transactions, the waiting period can be up to 30 days. During this time, the deposit will either return to your bank account or will be credited to the account on the platform. That's why we asked you to wait.

We hope that your opinion about the platform will change when your situation is resolved.

Best regards,
Olymp Trade team.

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Arun trader

from Ranchi, Jharkhand

Jun 23, 2022

Bro is there any recent updates about your money. Have you received money. Few people got their money withing 1 week I don't know how. I am still waiting for money. I don't know when I will get that money

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Address: Jamalpur Munger bihar

My id[protected] i have deposited on 5 june 2022 but not recieved my money in my olymp account .they said that a task has been created and I have to wait till 15 june that time period is also over but I received nothing . Now they say that I have to wait 30 days and my payment will be reversed to my account as the olymp trade transaction has been declined and if not than I have to contact them again after a month then they will say to wait...

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Address: Jaipur, Rajasthan, India

Hello,
I have made two deposits each of 700INR into my Olymp Trade account more than 48 hours ago.
I have deposited two times in time gap of 15 minutes.
But i have received only one payment from those two.
I haven't received one of those payments yet.

I have made my requests and sent my emails regarding this but there is no such response from your side.
I just want you to solve my problem and give my money back as soon as possible.

I'm attaching the screenshots of both payments.
I'm taking a hard step if my problem not solved immediately.🙏🙏

Jul 18, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 17, 2022

Olymp Trade Customer Care's response Greetings, Devraj Chanda!

Thanks for bringing this to our attention. We are sorry that you were inconvenienced by our technical difficulties with UPI.

Please specify your account ID here or contact our support team directly. We are ready to provide comprehensive support - contact us via online platform-chat or Facebook https://www.facebook.com/olymptradecom/

Best regards,
Olymp Trade team.

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I made the pay ment of RS800 deposit on[protected].
But not credited to my account. I raise a complaint. They reply to wait for 48 hours
.After that I submitted the payment receipt also.but money not deposited in account.they continuely replying for wait.
This is my user id
86035231

Jun 16, 2022

Complaint marked as Resolved

Problem not resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 22, 2022

Olymp Trade Customer Care's response Hi there, Mahamamd Abbas!

Thank you for letting us know about this. This situation occurred due to a technical malfunction of the UPI. We apologize for the inconvenience. Our experts are working on your case to solve it as quickly as possible.

We appreciate your patience and understanding!

Best regards, Olymp Trade team.

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Martin fx

from Mumbai, Maharashtra

Jun 18, 2022

Use bonuses when replenishing a deposit and increase your potential income. I use 30% bonuses on this site, here is the link https://www.forexof.com/2020/07/olymp-trade-bonus.html Successful trading and high earnings!

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Olymp Trade Customer Care's response, Jun 22, 2022

Verified Support

Hi, Martin fx!

We are letting you know that we have sent a request to update your content by removing promotional content. The link you have attached is potentially harmful to the consumer complaints visitors. Kindly take measures, otherwise, we will have to flag your review for removal.

Best regards,
Olymp Trade team.

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It's been almost 2 days that I deposited an amount to my Olymp trade account through UPI Paytm but still didn't refilling/reflected to my Olymp account. I have even complaint it to the customer service through the app and by emailing but still didn't got a positive response. They said it will take 3-48 hours to reflect it back to my Olymp account and i waited for 48 hours and still got nothing. Please help me out... Thank you......

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I have made a deposit of 1500 rs in my trading account. My payment from my bank is deducted and not reflected in my account yet. 2 days has been ago. But amount has not credited in my account. I am in tense and worried about my money. Requesting you to see my concern and help me as soon as possible. Credit my amount soon otherwise return back to me .
My user id of trading account is 90347991
My inr account number is [protected]
Pls credit my amount soon. And revert me back. I have uploaded payment evidence also. I have consulted olymp trade supporters also but not satisfied. Pls help...

Jul 17, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 16, 2022

Olymp Trade Customer Care's response Hello, V.rishi!

Thank you for writing to us. We understand your concern. UPI transactions require up to 48 hours to process. But due to some technical problems, the processing is a bit delayed. We have forwarded your case to our specialists and they are working to resolve it as soon as possible. We thank you for your cooperation!

Best regards,
Olymp Trade team.

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Address: UK

Website: olymptrade.com

My Name is Ganesh Bharte. Trader ID[protected]
I am struggling with a withdrawal request of 36 USD on the Olymp Trade platform since 25 May 2022. I have taken follow-ups via multiple calls, chats, and emails to get this resolved. But no one gave me a valid reason or justification for the delay as almost 20 days were completed for this withdrawal request.

Olymp Trade customer support has been notified about the posted complaint.

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Olymp Trade Customer Care

Jun 30, 2022

Verified Support

Hello, dear Ganesh Bharte!

Thank you for contacting us. If your question is still relevant, please specify the ID. We will be glad to help you.

Best regards,
Olymp Trade team.

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I deposited 20$ on 11.06.22 but still didn't receive my money on olymp trade account, can't reach your tech support team

Jun 16, 2022

Complaint marked as Resolved

Contacted their customer support and got my deposit back

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 16, 2022

Olymp Trade Customer Care's response Hello, Soulseekerpraga!

Thanks for the update. We were pleased to resolve your case promptly. It is important to us that our customers are more than satisfied. We apologize for the inconvenience caused due to technical difficulties with UPI.

Feel free to reach out to us if any other questions emerge, we will be glad to help.

Best regards, Olymp Trade team.

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ARJUN TOMAR

Jun 17, 2022

I got their mail of resolve. But still my deposited money isn't showing. Why? Can you help me?

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A

Arun trader

from Ranchi, Jharkhand

Jun 18, 2022

Have you got your money back to your bank account or in olymp trade account bro? And when you received money

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I have raised a complain many times through gmail but the customer support always reply we are working on it in which till now i didn't receive my money to my account. I have been sending them the prove also of my deposited money but still they are not working.

Aug 5, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 16, 2022

Olymp Trade Customer Care's response Hello, dear Agently syad.

Thank you for keeping us informed. Now our finance department will need time to solve this case. They will contact you as soon as the update appears.

We kindly ask you to wait. We hope you will accept our apologies that technical difficulties with UPI caused you inconvenience.

Best regards, Olymp Trade team.

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If you have problem in Upi transaction please consult with the third party authentication through which you are making and dealing with each transaction. Please provide customer service in India. Lot of people are suffering from transaction and withdrawal problem. This is so suffocating do you know. @Olymp Trade customer support please read my complain and take initiative on it. So that it may not occurs same problem in future.

Jun 24, 2022

Complaint marked as Resolved

I got my money thanks for your hospitality

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 16, 2022

Olymp Trade Customer Care's response Hello, Arun trader!

Thank you for your feedback. We have many customers based in India and we understand your feelings. Our team of specialists is already on it. We assure you that this inconvenience will be dealt with as soon as possible.
Our customer support team is already active and is working hard to ensure that our customers are satisfied. You can contact them via live chat on the platform, through email, and in our group facebook.com/olymptradecom/. Please feel free to reach out if you have any other queries.

Best regards,
Olymp Trade team.

Jun 19, 2022

Updated by Arun trader Your financial department saying that they give proof bank don't hold payment. Do can you have talk with your merchant. They delivered or not.. all task and all effort I have putted here.i complained the against merchant baroda E Gateway they give me response they 100% successful delivered the payment to your olymp trade organization. Please talk to merchant and your [protected]@olymp trade.com

Verified Support

Jun 27, 2022

Olymp Trade Customer Care's response Hi there, Arun trader.

Thank you so much for taking the time to provide feedback. We are sorry that this situation has caused you inconvenience. We were pleased to solve your case as soon as possible.

If any questions appear, kindly get in touch with us.

Best regards,
Olymp Trade team.

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Vishujagtap

from Baramati, Maharashtra

Jun 19, 2022

I had deposited 30 dollars 12 hours passed away then also my money is not replenished in my live trade account or it is not return to my bank account

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Olymp Trade Customer Care's response, Jun 27, 2022

Verified Support

Hi, Vishujagtap!

Thank you for contacting us. Unfortunately, there are technical difficulties with UPI now. Please reach out directly tour the official support team via:
- e-mail at [email protected],
- in the live chat at olymptrade.com, or
- in our group facebook.com/olymptradecom/

We will be happy to help you as quickly as possible. Thank you for your cooperation!

Best regards, Olymp Trade team.

Best regards,
Olymp Trade team.

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I've deposited total sum Rs.14000/- alternately on 11 June, 2022 via two different UPI applications are : at 16:07:48 Rs. 7000 by [protected]@indianbank UPI method and after some time the sum of Rs.7000 was refilled via [protected]@fbl at 6:26 PM on that same day however anyone of these amount did not appear on my live Olymp trade account.

Olymp Trade customer support has been notified about the posted complaint.

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Olymp Trade Customer Care

Jul 8, 2022

Verified Support

Hi, dear Sangma!

Thank you for reaching out and sharing your concern with us! We apologize for the delay you have faced while receiving your deposit. This is because of the technical issue we are dealing with the UPI. We understand you want to trade in your live account and waiting for the money to be credited. We request you to kindly contact our support team via online support chat or on Facebook https://www.facebook.com/olymptradecom/. You can also drop us your trader ID here, and we will take immediate action to resolve your issue.

Looking forward to hearing back from you!

Best regards,
Olymp Trade team.

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My id is[protected] I
Made a payment of 10000 2 days ago through UPI… but it does not added to official account.. the amount is debited to my bank account too… I am sending mail they give same reply again again that ur deposit is on the way or sometimes it’s takes 48 hours… but it’s more than that… but still it’s not added to account… I don’t know why this is happened … we have trust in olymp trade we never expect...

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My 60$ deposit on 7-6-2022 not received yet in my trading account.

Jun 15, 2022

Complaint marked as Resolved

The company returned my money. In my bank.

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 16, 2022

Olymp Trade Customer Care's response Hi there, Chhontu.

Thank you for staying in touch with us. We apologize for the inconvenience caused due to technical difficulties with UPI.

If you have any questions or face any difficulties, please, let us know, and we will help you!

Best regards, Olymp Trade team.

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June 10, 2022 7.03 pm.

I deposited 50 dollar in olymp trade. The amount is debited from my bank account.

but not yet received in olymp trade account.

It's already 4 days passed..it's giving me frustration.

I complaint about this to Olymp trade specialist more than 10 time, they are giving response but...i still didn't get added money in my Olymp trade account

Jun 16, 2022

Complaint marked as Resolved

I deposited 50 dollar in olymp trade.but due to some UPI issue money not added in real account..now my problem is solved

Olymp Trade customer support has been notified about the posted complaint.

Jun 16, 2022

Updated by Sridhar.sot I got my money back 👍

Verified Support

Jun 16, 2022

Olymp Trade Customer Care's response Greetings, Sridhar.sot.

Thank you for sharing. We are sorry that you were inconvenienced by technical difficulties with UPI. It is pleased for us to solve your case as quickly as possible.

Do not hesitate to contact us if any questions or concerns appear.

Best regards, Olymp Trade team.

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I deposited 20$ to my olymp account through UPI deposit but still I didn't receive my money on olymp trade i tried contacting your support team but I am able to speak with only your automated support bots

Jun 16, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 16, 2022

Olymp Trade Customer Care's response Hello, Soulseekerpraga!

Thank you for getting in touch with us. Normally it takes up to 48 hours to reflect UPI deposits in your wallet. If the issue still exists, feel free to contact us with your account details so we can take a look to help resolve this case. Thank you for your understanding!

Best regards,
Olymp Trade team.

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It's been almost 2 days that I deposited an amount to my Olymp trade account through UPI Google pay but still didn't refilling/reflected to my Olymp account. I have even complaint it to the customer service through the app and by emailing but still didn't got a positive response. They said it will take 3-48 hours to reflect it back to my Olymp account and i waited for 48 hours and still got nothing. Please help me out... Thank you

Jun 17, 2022

Complaint marked as Resolved

Good platform to raise complaint and questions. Thanks to the consumer complaint website. They solve my problem/complaint within 2 days. And I'm satisfied with it. Once again thank you

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 15, 2022

Olymp Trade Customer Care's response Hello, Knoxjack!

Apologies for the inconvenience. Unfortunately, the UPI method is facing some technical errors due to which the deposits and withdrawals are a bit delayed. Please let us know your account details so we can help resolve it in the best possible way. We thank you for your cooperation!

Best regards,
Olymp Trade team.

Jun 15, 2022

Updated by Knoxjack Olymp trade account
User ID[protected]
Google pay
UPI ID - [protected]@okaxis
Phone number - [protected]
Bank Name - IDBI Bank
Account No - [protected]
IFSC code - IBKL0001147

Jun 15, 2022

Updated by Knoxjack Amount paid - 700
Dated - 13/06/2023
Paid Time - 4:14 pm (16:14 pm)

Verified Support

Jun 16, 2022

Olymp Trade Customer Care's response Hi there, Knoxjack!

Thanks for the information. We have passed your contact information to the support service. They will contact you immediately to resolve your case.

Please accept our apologies for the inconvenience.

Best regards, Olymp Trade team.

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Arun trader

from Ranchi, Jharkhand

Jun 15, 2022

Dear

Same issue is facing through bank of bank of baroda. Bank of Baroda is real merchant here. Same issue I have faced right now yesterday. Recently now I got conclusion. When I went to nearby bank through which money deducted. They told me wait for 24 hours if they don't do in that case put dispute form against bank of Baroda. Because [protected]@barodampay is bank of Baroda upi. They are very careless and olymp trade customer service is also very careless. If you find the third party transaction from [protected]@barodampay please don't do the transaction

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Olymp Trade Customer Care's response, Jun 17, 2022

Verified Support

Hi there, Arun trader

Thank you for staying in touch with us. We kindly ask you to continue communication in one place via the link:

https://www.consumercomplaints.in/olymp-trade-regarding-deposit-money-not-received-yet-c3215743

Feel free to reach out to us if any other questions emerge, we will be glad to help.

Best regards,
Olymp Trade team.

V

V.rishi

Jun 16, 2022

Is your issue is resolved

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Arun trader's reply, Jun 18, 2022

No bro waiting for few days because may be some reason behind currency exchange rate that why this UPI & withdrawal issue rises. If this problem not solving in coming 5 days please write dispute online form of bank (through which money deducted). I hope all people's got their money.

Olymp Trade Customer Care's response, Jun 20, 2022

Verified Support

Hello, Arun trader's!

Now we have technical difficulties with UPI. Our specialists use all the resources to solve them as quickly as possible. You can rely on us.

If you encounter difficulties due to this massive failure, then please get in touch with our support service. We will be happy to help you.

Best regards,
Olymp Trade team.

Martin fx

from Mumbai, Maharashtra

Jun 18, 2022

Use bonuses when replenishing a deposit and increase your potential income. I use 30% bonuses on this site, here is the link https://www.forexof.com/2020/07/olymp-trade-bonus.html Successful trading and high earnings!

Reply

Olymp Trade Customer Care's response, Jun 20, 2022

Verified Support

Hi, Martin fx!

We are letting you know that we have sent a request to update your content by removing promotional content. The link you have attached is potentially harmful to the Consumer Complaints visitors. Kindly take measures, otherwise, we will have to flag your review for removal.

Best regards,
Olymp Trade team.

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Hello there, my Olymptrade id is 90302557
I have requested for withdrawal of 101$ on 13 june around 9:50 am and its now more than 2 days still it isn't set for processing, everything i request client services for the matter they ask to wait for 24 hrs its under process but its now more than 2 days still nothing happened
I feel like its a fraud to me
Please if you could help do something I don't think they gonna give me my money

Jun 15, 2022

Complaint marked as Resolved

I just cancelled the withdrawal and made withdrawal again

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 15, 2022

Olymp Trade Customer Care's response Hello, Lsingh51b!

Thank you for contacting us. Unfortunately, the UPI method is facing some delays. We have forwarded your request to our team of specialists. We are already working to resolve this error as soon as possible. Our team works hard to ensure your satisfaction since your trust and satisfaction mean the world to us!

Best regards,
Olymp Trade team.

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What is wrong with the system my rs700 got deducted from my account last7 day ago and not yet added to my wallet
You are taking it lightly because its not your money
I want my money immediately or i have many other ways like social media

Olymp Trade customer support has been notified about the posted complaint.

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Olymp Trade Customer Care

Jul 8, 2022

Verified Support

Hello, dear Harsh!

Thanks for getting in touch and highlighting your issue. We are facing technical difficulties with the UPI method and want to apologize for your experience. We understand what it feels like to be waiting for a resolution. In order to provide prompt resolution, kindly contact our support team via online support chat or on Facebook https://www.facebook.com/olymptradecom/. Or kindly share your trader's ID here with us. We will make sure to address your concern on our priority.

Looking forward to helping you!

Best regards,
Olymp Trade team.

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I would deposited 500$ in my olymp trade account from my business account Nayak Dhan Gola proprietar Avijit Nayak ...it's my own account...i deposit money from my business account and Olymp trade block my account for third party use purpose but this account had won me ...i submitted all documents. Propitery proof all documents but still have no update 15 days later but still have no update plz unblock my account and verify my account as soon as possible. I want to money withdrawal request in my account. Solve this problem as soon as ...either get legal action on your company.

Aug 14, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 16, 2022

Olymp Trade Customer Care's response Dear, Avijit Nayak!

Thank you for getting in touch with us. Please let us know your account details so we can forward your issue or feel free to contact our reclamation department at [protected]@olymptrade.com. They will investigate your case and inform you of the company's decision regarding your account. Moreover, you can discuss the possible solution to your issue with them.

Best regards,
Olymp Trade team.

Jun 20, 2022

Updated by Avijit Nayak How many time taken to reply this..

Verified Support

Jul 14, 2022

Olymp Trade Customer Care's response Hi, Avijit Nayak!

The reply from the claim department is sent within 10 working days counted from the date when your complaint is received.

If any questions appear, kindly get in touch with us.

Best regards,
Olymp Trade team.

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Dear Sir

I have made a withdrawal request on 31st May 2022 of 206$.Amount was debited from olymp Trade account but it is still showing PAYOUT IN PROGRESS in withdrawal request.
And even after 5 days, the withdrawal request is shown PAYOUT IN PROGRESS.

After Olymp Trade is made one task on 7th June 2022.And same even after passing 5 days the issue is not solved.And before I have made a number of mailed to Olymp Trade .

You can imagine the withdrawal request was on 31st May 2022 and today is 15th June but till date withdrawal request is not solved.

I think Olymp Trade is cheating customers.

Kindly request you to solve the issue today as soon as possible today.

Jul 31, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 15, 2022

Olymp Trade Customer Care's response Dear sir!

We apologize for the inconvenience you have faced. We assure you that Olymp Trade is a reliable organization. It is a member of the international Financial Commission https://olymptrade.com/en-us/regulation, which is a confirmation of the high quality of our services as well as a guarantee of your deposits.
Please, let us know your account ID or reach out to our customer support team via:
- e-mail at [protected]@olymptrade.com,
- in the live chat at olymptrade.com, or
- in our group facebook.com/olymptradecom/
We'll try our best to help clear your deposits as soon as possible. Thank you!

Best regards,
Olymp Trade team.

Jun 30, 2022

Updated by niravdon tiill date issue is not soolved even after sending mail on daily basis.
I have made a request for withdrawal of 206 $ on 31st May 2022.It was already debited from my OLYMP TRADE Account [protected] But till date it is not credited in my account.So I contacted your OlympTrade chat box representative according to Harmeet Atwal the task id is created is 139184.

Today is 30th June 2022 already 29 days gone from withdrawal request date 31st May 2022.

Verified Support

Jun 30, 2022

Olymp Trade Customer Care's response Hello, dear Ganesh Bharte!

Thank you for contacting us. We apologize to you for the technical difficulties with the UPI. If your question is still relevant, please specify the ID. We will be glad to help you immediately.

Best regards,
Olymp Trade team.

Olymp Trade Complaints & Reviews

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Olymp Trade reviews & complaints page 46

Deposit issue is there

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Deposit issue pending

Deposited two times but payment received only one time in my trading account.

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Deposit money not credited to real account

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Deposited amount isn't showing

About deposit problem

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Withdrawal Request not yet processed of 36 USD since 25 May 2022

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Money debited from my account but not added to trading account

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Deposit amount not added to my olymp trade account

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Regarding payment and withdrawal issue

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Delayed Deposit

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Deposit amount not added to account

Deposit issues

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Money deposit

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Money debited from my account but not reflected on my trading account

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Deposited amount through UPI but not reflected to my Olymp trade account

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Regarding delayed withdrawal of money

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Money got deducted from account but not yet added to wallet

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Verification issue and block my account

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Withdrawal Request

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Olymp Trade Complaints & Reviews

File a complaint to Olymp Trade

Olymp Trade reviews & complaints page 46

Deposit issue is there

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Deposit issue pending

Deposited two times but payment received only one time in my trading account.

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Deposit money not credited to real account

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Deposited amount isn't showing

About deposit problem

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Withdrawal Request not yet processed of 36 USD since 25 May 2022

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Money debited from my account but not added to trading account

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Deposit amount not added to my olymp trade account

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Regarding payment and withdrawal issue

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Delayed Deposit

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Deposit amount not added to account

Deposit issues

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Money deposit

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Money debited from my account but not reflected on my trading account

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Deposited amount through UPI but not reflected to my Olymp trade account

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Regarding delayed withdrawal of money

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Money got deducted from account but not yet added to wallet

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Verification issue and block my account

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Withdrawal Request

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