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Olymp Trade Complaints & Reviews

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Updated: Jun 15, 2026
Complaints 1563
Resolved
1149
Unresolved
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Olymp Trade reviews & complaints page 51

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P
prince77716
from NEW DELHI, Delhi
Jun 6, 2022
Resolved
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Hi 4 days gone but still my withdrawal is not credited to my account please do something I need money my brother is hospitalized and I don't have money please help me, sir,

User id 48055116
Jul 9, 2022
Complaint marked as Resolved 
Olymp Trade customer support has been notified about the posted complaint.
Verified Support
Jun 07, 2022
Olymp Trade Customer Care's response
Hi!

Thanks for bringing this to our attention, Prince77716! It's a pity to hear that you have such a situation in your family. We have asked our specialists to contact you immediately to clarify the information and resolve the issue.

We hope that your brother will get better soon.

Best regards, Olymp Trade team.
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    _asuu
    Jun 6, 2022
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    I did a deposit transaction through mpesa but the money is not credited in Olymp Trade account.. please do something if you are legit.
    my account ID89820915
    Jul 14, 2022
    Complaint marked as Resolved 
    Olymp Trade customer support has been notified about the posted complaint.
    Verified Support
    Jun 07, 2022
    Olymp Trade Customer Care's response
    Hello, dear _asuu!

    Thank you for keeping us informed. Our specialists from the finance department are working on your task. At the moment we are waiting for the aggregator's response. As soon as he appears, we will inform you.

    We understand your concern, but we kindly ask you to wait a bit.

    Best regards, Olymp Trade team.
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      Kiranreddy6593
      from Kolar, Karnataka
      Jun 5, 2022
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      Address: Owned by Saledo Global LLC and headquartered in St. Vincent & the Grenadines
      Website: olymp trade

      I have deposited money 9000rs .then they have blocked my account.they said to complete verification.So i have completed verification after verification also i have contacted somany times to unblock my account .but no reply from them . Also i have not got money back .
      Jul 16, 2022
      Complaint marked as Resolved 
      Olymp Trade customer support has been notified about the posted complaint.
      Verified Support
      Jun 07, 2022
      Olymp Trade Customer Care's response
      Hello, dear Kiranreddy6593!

      Thank you for contacting us. Your review is very concerning to us. We understand your disappointment. Please provide your account ID. This way we will be able to sort out the situation and contact you.

      Best regards, Olymp Trade team.
      What solution you got
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        Akhilesh singh/
        Jun 4, 2022
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        Address: Noida sector 44

        I deposit 700 rupees on 2/05/2022 at 1, 35 PM in olymptrade account through UPI but the deposit is appear yet in my account and their support staff is not reply me
        Olymtrade id[protected]
        I deposit money in inr account
        Olymp Trade customer support has been notified about the posted complaint.
        Hi there, Akhilesh Singh.

        Thank you for keeping us informed. We kindly ask you to refrain from creating new reviews on this case. We answered you in the review below. Please let's continue our communication in one place.

        Best regards, Olymp Trade team.
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          Akhilesh singh/
          Jun 4, 2022
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          Address: Noida sector 44

          Two day before I deposit 700 rupees in olymptrade account but the deposit is appear yet and their support staff is not me
          Olymp Trade customer support has been notified about the posted complaint.
          Hello!

          Thanks for bringing this to our attention, Akhilesh Singh. Please specify your Account ID. So we can sort out the situation.

          Or you can contact the independent department in our company that works in such a situation via email [protected]@olymptrade.com.

          Best regards, Olymp Trade team.
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            A
            Avijit Nayak
            from Kharagpur, West Bengal
            Jun 4, 2022
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            Olymp trade platform ask to verify account.then i verify my account.. submit all documents then it verify successful but at evening they are again ask to verify the payment method of olymp trade...i have deposited money through Paytm from my current account ...i am owner of this account.i want to refund my deposit money as soon as possible.
            Plz help 🙏
            Olymp Trade customer support has been notified about the posted complaint.
            Verified Support
            Jun 06, 2022
            Olymp Trade Customer Care's response
            Hello, dear Avijit Nayak!

            Thank you for contacting us. Please, provide us the number of your account on the platform (an ID), so we could investigate your case thoroughly.

            Best regards, Olymp Trade team.
            Jun 06, 2022
            Updated by Avijit Nayak
            I'd 89963843
            Jun 06, 2022
            Updated by Avijit Nayak
            Olymp trade account I'd 89963743
            This is real I'd ... another comment have spelling mistake
            Verified Support
            Jun 15, 2022
            Olymp Trade Customer Care's response
            Hi there, Avijit Nayak.

            Thanks for the update! Your account has been blocked for violating the rules of the platform.

            In case you disagree with the decision to block your account, you can submit a complaint to an independent department: [protected]@olymptrade.com The reply by this department is the official and final decision of the Company.

            Best regards, Olymp Trade team.
            Jun 16, 2022
            Updated by Avijit Nayak
            What rules i violated ...I want my deposit money refund... verification all true documents had submitted but still have no update...I want money refund on my bank account

            I'd 89963743
            Avijit Nayak
            Thank you, dear. We'll contact you soon after investigating your case. Please, stay in touch.

            Best regards, Olymp Trade team.
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              A
              AJ Trending videos AJ
              Jun 3, 2022
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              I deposited money to my olymp account in this morning 10:08am. 03/06/2022.. please give my money back... If you guys doing like this i don't use olymp trade anymore & this app is fake i recomend to all .. PLEASE GIVE MY MONEY BACK..
              my OLYMP ID is 87503888..
              I hope you guys resolve my Request .. Thank you..
              Jul 17, 2022
              Complaint marked as Resolved 
              Olymp Trade customer support has been notified about the posted complaint.
              Verified Support
              Jun 03, 2022
              Olymp Trade Customer Care's response
              Hello, dear AJ Trending videos AJ!

              Thank you for contacting us. It is important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.

              We have passed the information to our specialists. They will contact you shortly to resolve this issue.

              Best regards, Olymp Trade team.
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                G
                Gulab_Nishad
                Jun 1, 2022
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                So... i gotta several questions to this company and the most crucial one concerns the topic of withdrawing money, ofc. when i joined the community of olymp trade isincerely thought that everything would be okay, as the broker is regulated by strong companies and I had no issues with depositing, but when it came to withdrawing everything went worng.

                couple of hours ago I ordered a withdrawal via Skrill, but I still don't receive my money!!! why there are delays, it's unserioius approach. If it might be useful, my ID is 2773459. Hope the situation will be resolved.
                Jun 2, 2022
                Complaint marked as Resolved 
                Received the money recently, sry to bother, quite appreciate the efforts of the company directed at helping me with this issue. Thanks a lot!
                Olymp Trade customer support has been notified about the posted complaint.
                Hello, Gulab_Nishad!

                Thank you for contacting us. Your review is very concerning to us. We process most withdrawal requests within 24 hours. However, on rare occasions, the process might take up to 5 working days. We're kindly asking you to wait sometime.

                We will be glad if you update the review when your case is resolved.

                Best regards, Olymp Trade team.
                Hello, Gulab_Nishad!

                Thank you for contacting us. Your review is very concerning to us. We process most withdrawal requests within 24 hours. However, on rare occasions, the process might take up to 5 working days. We're kindly asking you to wait sometime.

                We will be glad if you update the review when your case is resolved.

                Best regards, Olymp Trade team.
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                  C
                  Charan_Saha
                  May 31, 2022
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                  Guys this is sad that you have only limited technical tools at olymptrade platform. Why it is only 6 drawing instruments? I'm not a painter to create pictures, but would like to see more tools for personal analyse. Each trader has own strategy, so its important for me.

                  One more thing. The list of indicators and oscilators is also should be wider. Who knows what kind of tool will be profitable, but the fact of choosing gives freedom and flexibility.
                  Jun 6, 2022
                  Complaint marked as Resolved 
                  Ok, I take my words back. I said it before I discovered your education area. It has so many articles with different technical analysis techniques. This made me realize that it’s not about quantity, it’s always about quality. You should be able to utilize the limited amount of instruments to its maximum. That what separates men from boys.=)
                  Olymp Trade customer support has been notified about the posted complaint.
                  Hi, Charan_Saha!

                  Thank you for taking the time to provide a review, your opinion is valued and it helps us maintain an excellent standard of service to our traders. Kindly describe which tools, indicators, and oscillators you would like to see on the platform.

                  We are always open to ideas and want to take into account your wishes for the next update.

                  Best regards, Olymp Trade team.
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                    J
                    Josha_Parsa
                    May 30, 2022
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                    Recently I got acquianted with the olymp trade broker and thought that I had to be succeeded within a month, as I had a solid sum of money on hands, 3k$!! However, the time flies and the most part of my deals weren't successful at all...

                    Today I have just 200$ from my 3k$! This is awful and I really dunno what to do... I started to assume that the broker specially tweaks the platform for making traders lose their money, idk how to explain this another way..

                    Gotta make a request I guess, how to resolve this issue? If there are somebody who can help me, this is my ID[protected].
                    Jun 24, 2022
                    Complaint marked as Resolved 
                    finally, I started to earn my first money. my attitude to trading changed. It's not a gambling my friends! thank you Olymp trade for such opportunity!
                    Olymp Trade customer support has been notified about the posted complaint.
                    Hello, Josha_Parsa!

                    We understand your emotions. It's a pity to hear that your trade didn't go according to plan. Olymp Trade is a member of the Financial Commission (FinaCom), which confirms the company's dependability.

                    According to the strict rules of our regulator, we have the quotation history recorded on our platform. Each quote is saved here https://olymptrade.com/en-us/cabinet#tab=rates We have the same quotes for each trader on the platform. You can check it any time.

                    There're too many traders making deals in opposite directions. That's why even at even theoretically there's no need to manipulate the chart.

                    If you doubt the result of a particular deal, just contact us: https://www.facebook.com/olymptradecom/. We will check everything!

                    Best regards, Olymp Trade team.
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                      B
                      Bhikkhu_Undre
                      May 26, 2022
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                      Looks like i transfered my money to scam website to this one www.olymptrades.ltd. Everything looks the same like with the original version. I register and fund my first deposit, after that I was blocked so I realized that this is a fake, but it was too late.
                      I even have acc id[protected], so maybe I can return it somehow. Of course its my mistake I was too quick to register and start trading, but get in a trap. DON'T BE LIKE ME!
                      May 26, 2022
                      Complaint marked as Resolved 
                      Olymp Trade customer support has been notified about the posted complaint.
                      Verified Support
                      May 26, 2022
                      Olymp Trade Customer Care's response
                      Hi there, Bhikkhu_Undre!

                      We see that your review has been published twice. You can read the answer at the link: https://www.consumercomplaints.in/olymp-trade-dont-do-my-mistake-c3199775

                      Feel free to reach out to us if any other questions emerge, we will be glad to help.

                      Best regards, Olymp Trade team.
                      May 27, 2022
                      Updated by Bhikkhu_Undre
                      everything is okay, no problem now. i wrote my complaint twice, asI did not understand why my first was not being published immediately.
                      Verified Support
                      May 30, 2022
                      Olymp Trade Customer Care's response
                      Hi, Bhikkhu_Undre!

                      Thanks for that clarification! Do not hesitate to contact us if any questions or concerns appear.

                      Best regards, Olymp Trade team.
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                        Bhikkhu_Undre
                        May 26, 2022
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                        Looks like i transfered my money to scam website to this one https://www.olymptrades.ltd/. Everything looks the same like with the original version. I register and fund my first deposit, after that I was blocked so I realized that this is a fake, but it was too late.

                        I even have acc id[protected], so maybe I can return it somehow. Of course its my mistake I was too quick to register and start trading, but get in a trap. DON'T BE LIKE ME!
                        May 27, 2022
                        Complaint marked as Resolved 
                        Thank you for your support! It's really important for me. I hope no one make mistake like this.
                        Olymp Trade customer support has been notified about the posted complaint.
                        Verified Support
                        May 26, 2022
                        Olymp Trade Customer Care's response
                        Hello, dear Bhikkhu_Undre!

                        Thank you for letting us know. It's a pity that you have a negative experience with scammers. After your review, we have done everything possible to promptly block this site.

                        We recommend all users to read Basic Cybersecurity Rules https://plus.olymptrade.com/en/help/category/profile/basic-cybersecurity-rules With this knowledge, you will be able to protect yourself on the Internet.

                        Do not hesitate to contact us if any questions or concerns appear.
                        Take care of yourself!

                        Best regards, Olymp Trade team.
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                          Anirudhsingh07
                          from Jodhpur, Rajasthan
                          May 24, 2022
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                          At time of withdrawal my account was blocked they told me first verify amount was 22000rs they firstly told me account will get verified in 5 working days after 5 working days they told me to w8 14 more days and its still 10 days
                          Olymp Trade customer support has been notified about the posted complaint.
                          Hello, Anirudhsingh07!

                          Thanks for bringing this to our attention. Please specify your account ID in the comments. This way we will be able to sort out the situation and provide you with comprehensive support.

                          Best regards, Olymp Trade team.
                          Anirudhsingh07's [Complaint's author] reply, May 25, 2022
                          I can remember the id but i can tell u the mail id which is linked [email protected] please help me
                          Anirudhsingh07's [Complaint's author] reply, May 30, 2022
                          Hey no update from your side please help me
                          Olymp Trade Customer Care's response, Jun 1, 2022
                          Verified Support
                          Hi, Anirudhsingh07's!

                          Sorry to keep you waiting. During the verification process, the Company revealed a violation of the Service Agreement on your trading account. You have received detailed information about this in your email on 2022.05.27. Therefore, your account has been blocked.

                          Do not hesitate to contact us if any questions or concerns appear.

                          Best regards, Olymp Trade team.
                          Will i get my refund back
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                            H
                            Harunshah
                            May 23, 2022
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                            I'm pretty good at market analysis. I am not a gambling man, so I have absolutely no problems with self-discipline. I like the platform. One moment only - I took a bonus and now I have some withdrawal issues. Why is that?
                            May 26, 2022
                            Complaint marked as Resolved 
                            never thought bonuses could be a problem :) Anyway you don't have to use it. As far as i know bonuses is a nice complement, but not an obligation
                            Olymp Trade customer support has been notified about the posted complaint.
                            Hello, Harunshah!

                            Thanks so much for sharing your experience with us. The profit that you gain from bonuses becomes withdrawable money, however, the bonus amount itself will remain as a bonus and can not be withdrawn. Thus bonuses are your support and help when trading is not going according to plan.

                            Do not hesitate to contact us if any questions or concerns appear.

                            Best regards, Olymp Trade team.
                            Hey buddy i can help u with refund from olymp trade can u please contact me on [protected]@gmail.com
                            Olymp Trade Customer Care's response, May 27, 2022
                            Verified Support
                            Hi, Anirudhsingh07!

                            We are informing you that we have sent you a request to update the comment by removing promotional content. The comment leads to an unverified third-party email that is potentially harmful to Consumer Complaints users. Please, take measures. Otherwise, we will have to flag this review for removal.

                            Best regards, Olymp Trade team.
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                              Bharat panwar24
                              May 20, 2022
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                              My name is yashvardhan chouhan i am new on trading i feposit 48 thousand in olymp trade but the trading is very hard i loss some money so i withdraw my money then olymptrade block my account .Olymptrade trade is fraud app
                              I want my money back
                              id: 89350736
                              Email - [protected]@gmail.com
                              Olymp Trade customer support has been notified about the posted complaint.
                              This is my freind complaint the company doing fraud with me and my freind
                              Hello, Bharat panwar24!

                              Thank you for contacting us. Your account has been blocked during verification. Since we are a financial organization, this procedure is necessary to increase security on the platform and prevent fraudulent actions. It is also included in the list of mandatory requirements from our financial regulator. Because Olymp Trade is a regulated broker https://financialcommission.org/olymp-trade/

                              As soon as you upload the correct documents, the final decision on your account will be made.

                              Do not hesitate to contact us if any questions or concerns appear.

                              Best regards, Olymp Trade team.
                              Hey bharat panwar can u contact me i can help u
                              Olymp Trade Customer Care's response, May 27, 2022
                              Verified Support
                              Hi, Anirudhsingh07!

                              We recommend users contact our official support in case of any questions or difficulties. We take care of our traders, so the support team works around the clock.

                              Please pay attention that it is potentially harmful to trust your personal data to third parties.

                              Best regards, Olymp Trade team.
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                                Bharat panwar24
                                May 14, 2022
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                                I deposit money to account 12 days ago but my money not come in real account so i want strict action and solve my problem immediately
                                Olymp Trade customer support has been notified about the posted complaint.
                                Greetings, Bharat panwar24!

                                Thanks for getting in touch. We understand your feelings. It is important to us that our traders are more than satisfied. Therefore, we are would like to resolve your situation immediately.

                                Please, specify the ID of your account, so we could help you.

                                Best regards, Olymp Trade team.
                                Usre id[protected]
                                Email- [protected]@gmail.com
                                Hello, Bharat panwar24!

                                Thanks for the update. We have already answered you in the review above. We kindly ask you to refrain from creating new reviews and keep the discussion in one place.

                                If any questions appear, kindly get in touch with us.

                                Best regards, Olymp Trade team.
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                                  Alejandro Diaz
                                  May 10, 2022
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                                  Es una plataforma manipulada en minutos, 0 % recomendada, tu abres posiciones de 1 a 5 y no solo en 1 oportunidad en muchas oportunidades vas a perder en el ultimo segundo por 0.00001 de diferencia y adivinen que?, eso no lo hizo el mercado real, la excusa es siempre el proveedor de liquidez, como sera lo manipulado, que si tienes una cuenta demo y lallevas a 400k usd abre posiciones de 5k en ambos sentidos en minutos y te daras cuenta que 80 y 90% de las operaciones se cerraran en perdidas por que se mantiene en el medio, si compras baja y si vendes sube y ahi se queda en el medio para perder las 2 operaciones, una ves lo pierdes sigue su curso y eso que estamos hablando de demo que sera de la real con esos montos de inversion, lo peorsito, manipulado al 100% de 1 a 5 minutos asco total, su respuesta siempre SIEMPRE sera, proveedor deliquidez...
                                  Olymp Trade customer support has been notified about the posted complaint.
                                  ¡Hola, Alejandro Díaz!

                                  Es una pena que su experiencia no haya estado a la altura de sus expectativas. En Olymp Trade nos tomamos muy en serio la honestidad y la transparencia. Todas las cotizaciones en la plataforma son las mismas para todos nuestros traders.
                                  No necesitamos manipular el gráfico porque hay demasiados comerciantes haciendo transacciones en direcciones opuestas.

                                  Además, la empresa es miembro de la Comisión Financiera, que es nuestro regulador. Puedes ver nuestro certificado aquí: https://financialcommission.org/olymp-trade/
                                  Esto demuestra que somos una plataforma confiable, con un alto nivel de seguridad. Estamos en el mercado de inversión desde 2014, y tenemos millones de usuarios en todo el mundo.
                                  Si tiene alguna pregunta o tiene alguna dificultad, háganos saber y le ayudaremos con mucho gusto.

                                  Saludos cordiales, equipo de Olymp Trade.
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                                    Kelly Kelly
                                    May 10, 2022
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                                    9030 which is 118 dollars have been debited from my phonepe, but not credited to live account.. customer care are saying that payment was declined and will get money in my bank account in 30 days.. i dont know what happen to my money.. it's been 11 days now. I still have not received my money in the bank account. I maybe payment on 1 may 2022

                                    My user ID is 75301271
                                    Jun 13, 2022
                                    Complaint marked as Resolved 
                                    Olymp Trade customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 11, 2022
                                    Olymp Trade Customer Care's response
                                    Hi there, Kelly Kelly!

                                    Thanks for getting in touch. We understand your feelings. Our financial specialists have confirmed the information that the payment was rejected. To get more detailed information, please provide the information we requested from you in the email to ma******[protected]@gmail.com. This way we will be able to provide you with comprehensive support.

                                    If any questions appear, kindly get in touch with us.

                                    Best regards, Olymp Trade team.
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                                      Prasadnp786
                                      from Nellore, Andhra Pradesh
                                      May 9, 2022
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                                      Resolved

                                      This is my user ID 60507299.
                                      On 28 April 2022, I withdraw 650$ from my Olymp trade account to my bank account, Money was successfully transferred from Olymp trade wallet but not credited to my linked bank account. Even I got an email for the successful transaction but still after 11days my 650$ was not credited to my bank account.

                                      After contacting Olymp trade company they gave me UTR no.I also contacted my bank but they said no transaction send by your company side. But they claim they have already transferred my money, I'm using Phonepe UPI address for receiving my money in my bank account. I've already received payment in past from this company with the help of this UPI ID.

                                      But this time money got deducted but not credited to my bank account. I need your help to fix this issue and please deposit my money to my bank account.i will send any bank statement whatever you want plz help me

                                      I NEED MY MONEY URGENTLY BUT THIS COMPANY DOES NOT UNDERSTAND MY SITUATION.
                                      Jun 13, 2022
                                      Complaint marked as Resolved 
                                      Olymp Trade customer support has been notified about the posted complaint.
                                      Verified Support
                                      May 11, 2022
                                      Olymp Trade Customer Care's response
                                      Hello, dear Prasadnp786!

                                      Thank you for contacting us. It's a pity to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right.

                                      We have passed our contact details to our specialists. They will contact you shortly to resolve this issue.

                                      Feel free to reach out to us if any other questions emerge, we will be glad to help.

                                      Best regards, Olymp Trade team.
                                      May 11, 2022
                                      Updated by Prasadnp786
                                      Okay sir I will wait
                                      Verified Support
                                      May 13, 2022
                                      Olymp Trade Customer Care's response
                                      Hello, dear Prasadnp786!

                                      Thanks for understanding. We will be glad if you update the review when your case is resolved.

                                      Best regards, Olymp Trade team.
                                      Bad company my 579$ withdraw successful but not credit my bank account
                                      Olymp Trade Customer Care's response, Jun 15, 2022
                                      Verified Support
                                      Hello, Eheidoebb!

                                      Thanks for getting in touch. We apologize for the inconvenience. Presently there are technical difficulties with the UPI.

                                      Please specify your account ID here or contact our support directly. You can contact us via online platform-chat or Facebook https://www.facebook.com/olymptradecom/. We will be happy to help you!

                                      Best regards, Olymp Trade team.
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                                        Harman judge
                                        May 8, 2022
                                        Resolved
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                                        Address: Patran, punjab

                                        Firstly she has taken 10 k from me and then she say offer expire and afterthat she say sir please do 30k offer is going on I have done but sometimes after she say trade cancel and now also she is asking 6k more for trade but I told return money but she is not responding me
                                        Jun 12, 2022
                                        Complaint marked as Resolved 
                                        Olymp Trade customer support has been notified about the posted complaint.
                                        Verified Support
                                        May 11, 2022
                                        Olymp Trade Customer Care's response
                                        Hello, Harman judge!

                                        Thanks for bringing this to our attention. This Instagram account is not related to our platform. It's a pity that you have become a victim of a fraudster. We will do everything possible so that this fraudster gets punished.

                                        We always advise traders never to give their money or access their trading accounts to strangers regardless of what they promise you. Remember that scammers will say anything to cheat you out of your money.

                                        Please be careful on the Internet. Do not hesitate to contact us if any questions or concerns appear.

                                        Best regards, Olymp Trade team.
                                        Hello, Harman judge!

                                        Thanks for bringing this to our attention. This Instagram account is not related to our platform. It's a pity that you have become a victim of a fraudster. We will do everything possible so that this fraudster gets punished.

                                        We always advise traders never to give their money or access their trading accounts to strangers regardless of what they promise you. Remember that scammers will say anything to cheat you out of your money.

                                        Please be careful on the Internet. Do not hesitate to contact us if any questions or concerns appear.

                                        Best regards, Olymp Trade team.
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