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Olymp Trade Complaints & Reviews

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Updated: Oct 13, 2026
Complaints 1567
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Olymp Trade reviews & complaints page 53

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V
viraj_04
from Rajkot, Gujarat
Mar 20, 2022
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Address: Rajkot

Account got blocked

Hello, I really am not happy with this situation. My account got blocked.
I made 2 accounts one for me and another one for my brother. However it was my mistake and on that I lost 38k from account and 6.5k something from another as it got blocked.

But now if I am requesting to get my one I’d there is no response from the team.

And when I created new single id and deposit the money again got blocked and lost 2.6k.

If you want to block why do you even accept the deposit..? Real fraud isn’t it ?

And what about my account now ..?
I never would be able to trade again ..?
Olymp Trade customer support has been notified about the posted complaint.
Hello, dear viraj_04!

Thank you for letting us know about this. Please specify the ID of your and your brother's accounts in the response. This way we will be able to understand the situation and provide you with a detailed answer.

Best regards, Olymp Trade team.
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    ajaynaindcrust
    from Bhiwani, Haryana
    Mar 20, 2022
    Resolved
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    Address: Siwani, DISTRICT Bhiwani, Haryana PIN 127046
    Website: olymptrade.com

    Date on 20 March 2022 i open my olymp trade account i see my account balance showing zero. But before my account balance approximately 9 dollar. My account id is 64215556. I think this is fraud name of trading. I request refund my money or return.
    Apr 21, 2022
    Complaint marked as Resolved 
    Olymp Trade customer support has been notified about the posted complaint.
    Verified Support
    Mar 21, 2022
    Olymp Trade Customer Care's response
    Hello, ajaynaindcrust!

    Thank you for contacting us. Your review is very concerning to us. We see that the last trading activity in your account was[protected].

    Let us be clear about this. We have a commission on the platform for the absence of trading operations in the account. It’s 10 USD/EUR. The fee only applies to the customers who have not made trades on a real account or carried out non-trading operations (deposit or withdrawal activity) for 180 days.

    You can read more details at the link: https://olymptrade.com/pages/terms/non-trading-transactions/

    Do not hesitate to contact us if any questions or concerns appear.

    Best regards, Olymp Trade team.
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      tekin
      Mar 19, 2022
      Resolved
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      Resolved

      I deposited and withdrawn money to my account with perfect money 2 months ago, I deposited 210 dollars with a credit card a week ago, I had an account of 778 dollars with my earnings. Even though I verified my credit card, my withdrawal request was not approved. They asked for my perfect money account to be verified, although I sent the requested documents many times, they did not approve my perfekt money account, the most unapproved reason They say that I have to have a verified account from perfeckt money. This is the first time I've heard of such a requirement. They find an excuse not to pay my earnings. There are excuses to confiscate people's money.
      Apr 21, 2022
      Complaint marked as Resolved 
      Olymp Trade customer support has been notified about the posted complaint.
      Verified Support
      Mar 21, 2022
      Olymp Trade Customer Care's response
      Greetings, tekin!

      Thank you for sharing. The fact is that the withdrawal of funds is suspended for the time of verification. Please, specify your account ID in the reply.

      This way we will check the situation with your verification and ask our specialists to contact you.

      Best regards, Olymp Trade team.
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        R
        Revenant
        Mar 18, 2022
        Nov 30, 2023
        This thread was updated on Nov 30, 2023
        Resolved
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        Resolved

        HELLO SIR/MADAM,
        As of today 18 March i seen very wrong candle stick behaviours on chart of BITCOIN . i checked the Quotes and candles with other BITCOIN chart websites but OLYMP TRADE candles showing are totally different .
        Moreover the price is being different with about 100-500 pips, as we are 1M-1 Hr binary option trader we need REAL-TIME Quotes, for a Instance i getting into conclusion that OLYMP TRADE is being a FRAUD .
        My stratgies are good and profitable but due to wrong candles and wrong gap up gap down openings i am loosing huge money in INR
        I trusted for long on OLYMP TRADE and i wanted to give my self a second chance . I REQUEST TO CONSIDER MU PROBLEM SERIOUSLY AND BRING A FIX FOR THIS.
        THESE ARE MY SCREEN SHOTS AND VIDEO OF THOSE QUOTES OF BITCOIN.
        THANK YOU
        Apr 21, 2022
        Complaint marked as Resolved 
        Olymp Trade customer support has been notified about the posted complaint.
        Verified Support
        Mar 21, 2022
        Olymp Trade Customer Care's response
        Hello, dear Revenant!

        It's a pity to hear that you have made to this conclusion. The quality of the platform's trade execution is certified by the 'Verify My Trade' independent examination. Also, Olymp Trade is a member of the Financial Commission (FinaCom), which confirms the company's reliability.

        Quotation providers may differ on trading platforms. In this regard, there may be a difference of several points. Nevertheless, the tendency of price behavior on the charts of different trading platforms should not differ significantly.
        Also, the quotes are identical for all our users. We don't need to manipulate the chart because there're too many traders making deals in opposite directions.

        Feel free to reach out to us if any other questions emerge, we will be glad to help.

        Best regards, Olymp Trade team.
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          N
          Naveen43
          Mar 18, 2022
          Resolved
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          Resolved

          Address: https://olymptrade.com/

          I am Naveen, i am a customer of olymp trade platform kind of addicted and had a loss of around 8500 dollars of which my life has been kind of ruined and spoiled of loans thag i have taken to recover and all of which i have recovered nothing. My life is still in depression due to the loss i have been facing in this platform. And recently out of some help and knowledge gained some profit out my capital deposited and unfortunately my olymp trade account is blocked without me getting my profits and capital back. And I am great problems due to this. Due to which i am expecting some support and help from olymp trade, to help me with my life. Please, i am looking forward for your help
          Apr 24, 2022
          Complaint marked as Resolved 
          Olymp Trade customer support has been notified about the posted complaint.
          Verified Support
          Mar 18, 2022
          Olymp Trade Customer Care's response
          Hi there, Naveen43!

          It's a pity to hear that you have such a situation in your life. It is important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.

          Kindly provide your account ID number in a reply. This way we will be able to sort out the situation and provide you with comprehensive support.

          Best regards, Olymp Trade team.
          Mar 18, 2022
          Updated by Naveen43
          i am looking for a genuine solution and my problem also genuine.
          Verified Support
          Mar 21, 2022
          Olymp Trade Customer Care's response
          Hello, Naveen43!

          We understand. We have an independent department in our company which works in such a situation. You can send an e-mail to the following address: [protected]@olymptrade.com, specifying these details:

          - Name, Surname.

          - Account-ID and registered e-mail on our platform.

          - Date when the situation took place. Brief description of the situation and your demands.

          - The amount, if the situation is concerned about money.

          Kindly attach to your mail any pieces of evidence or materials which, in your opinion, may affect the resolution of the situation.

          Best regards, Olymp Trade team.
          Mar 21, 2022
          Updated by Naveen43
          mentioned email is not supporting.
          i am not getting what to do.
          my situation getting worse day by day.
          plz reach to me as soon as possible
          thank you
          Verified Support
          Mar 22, 2022
          Olymp Trade Customer Care's response
          Hello, dear Naveen43!

          It's a pity to hear that your situation getting worse day by day. You didn't leave any contact details. Please, specify your account ID number in a reply or send an e-mail to mail [protected]@olymptrade.com.

          Best regards, Olymp Trade team.
          Mar 24, 2022
          Updated by Naveen43
          sanjay.[protected]@gmail.com

          This is the registered mail of my olymp trade account
          Verified Support
          Mar 24, 2022
          Olymp Trade Customer Care's response
          Greetings, Naveen43!

          Thank you for providing your contact details. Our specialists will contact you in the near working hours.

          Do not hesitate to contact us if any questions or concerns appear.

          Best regards, Olymp Trade team.
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            Sirijan Thakur
            Mar 17, 2022
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            I have made a payment of 2000Rs using UPI, yet the payment approval refresh screen on the app appears to keep spinning and never confirm my deposit. My account has been deducted with the money instantly, please inform your financial team to make it asap, here are further screenshots
            Apr 17, 2022
            Complaint marked as Resolved 
            Olymp Trade customer support has been notified about the posted complaint.
            Verified Support
            Mar 17, 2022
            Olymp Trade Customer Care's response
            Hello, Sirijan Thakur!

            Thank you for contacting us. Please, specify your account ID. So we will pass the information to specialists and sort out the situation.

            Best regards, Olymp Trade team.
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              P
              Prd_Kumar
              Mar 16, 2022
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              Hi, I am trade on Olymp trade plateform. During the trading i have been lost USD 9000 till now. I am addicted with this platform. I want to return my all losses money. Kindly do the needful.
              I am suffering financial issue. I am worried about my future. Kindly help me.
              Mar 16, 2022
              Complaint marked as Resolved 
              My issue has not resolved.
              Olymp Trade customer support has been notified about the posted complaint.
              Hi there, Prd_Kumar!

              Thank you for letting us know about this. Please, provide us the number of your account (the ID), so we could check everything and help you.

              Best regards, Olymp Trade team.
              ID no. 73162118.
              I have lost $9000 in olymp trade. I am still searching solution for recovery. I have taken personal loan for recovery but that loan also I have lost in olymp trade plateform. My Credit card is minus and CIBIL score is become bad. Now my financial condition has become worst.

              Kindly suggest me. What should I do now?
              Olymp Trade Customer Care's response, Mar 17, 2022
              Verified Support
              Hello, dear Prd_Kumar!

              Its a pity to hear that your trading is not going according to plan. We believe that such issues should be treated personally and with special attention. Therefore, our VIP analysts are working with you. We see that we have already conducted 6 personal consultations for you. This is just the beginning.

              We will not leave you in this state and will continue our systematic work. Your success is in your hands, and we will also do everything we can to help you.

              Best regards, Olymp Trade team.
              You should tell to each Olymp trade user that Olymp plateform Fix Time Trading is subjected to the Market Risk and May be addictive and please Trade with your own risk. And should Suggest that Avoid fix time trading.
              I have lost USD 9000. I will never trade again. And also i would like to suggest to trading user that do not trade Fix Time Trading.
              Olymp Trade Customer Care's response, Mar 22, 2022
              Verified Support
              Greetings, Prd_Kumar!

              It's a pity that your trade was unsuccessful. As in any financial-related activity, there are a number of risks involved in trading FTT. These risks may lead to unfavorable financial outcomes for you. Kindly note that monitoring all risks associated with your trading is your responsibility.

              The conclusion of deals in the Fixed Time Trade mode is not a gambling game and is a kind of financial activity. We provide traders with training, tools for market analysis. Also, we always warn that trading is the use of free funds to make a profit.

              Our analytics will not leave you in this condition. We will continue to work systematically with you to make you feel better.

              If any questions appear, kindly get in touch with us.

              Best regards, Olymp Trade team.
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                umakantv
                Mar 15, 2022
                Resolved
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                Resolved

                Address: First Floor, First St. Vincent Bank Ltd Building, P.O. Box 1574, James Street, Kingstown, St. Vincent & the Grenadines

                I Deposited 90000 On Trading Platform Olymp Trade But Ammount Still Didn't Credited in My Live Account. My Deposit Date 23rd February .

                Olymp Trade Continue Denied For That Ammount . But When I Contacted My Bank - Bank Said Ammount Already Successful, They Raised A Chargeback But Chargeback Denied Because Ammount is Already Reached in Company Account.

                Olymp Trade Still Not Accepting That They Have Received The Ammount.

                My Trading IF[protected]
                May 5, 2022
                Complaint marked as Resolved 
                Olymp Trade customer support has been notified about the posted complaint.
                Verified Support
                Mar 15, 2022
                Olymp Trade Customer Care's response
                Hi there, umakantv!

                Thank you for letting us know about this. We have passed the information to our specialists. They will contact you shortly to resolve this case.

                We will be pleased if you update the review when your question is resolved.

                Best regards, Olymp Trade team.
                Verified Support
                Mar 17, 2022
                Olymp Trade Customer Care's response
                Hello, dear umakantv.

                It's a pity that you are experiencing such an issue. We provide a deposit process as fast and easy for traders as it can be. But when you deposit funds, this is not only Olymp Trade and you, there are also banks, payment systems, and aggregators. The financial system is not perfect, that's why such things sometimes happen.

                We understand that waiting is tiring and sometimes causes negative emotions. Therefore our finance department has made your task a priority.
                Please let us some time and your patience to solve this case.

                Best regards, Olymp Trade team.
                Verified Support
                Mar 22, 2022
                Olymp Trade Customer Care's response
                Greetings, umakantv!

                Thank you for writing to us about your doubts. The Financial Commission (FinaCom) is an international regulator and its activities are legitimate in all countries where trade is allowed.

                If any questions appear, kindly get in touch with us.

                Best regards, Olymp Trade team.
                Mar 31, 2022
                Updated by umakantv
                Today is 30 Day's And My Task Was Opened From 24th March To Till Now ... But I Don't Get Any Refund Or Not The Ammount Credited in My Live Trading Account...
                Apr 01, 2022
                Updated by umakantv
                Respected Sir/Madam

                My Name:- Umakant Vaishnav
                Mobile number :- [protected]
                My Registered Email:- [protected]@gmail.com
                Trading ID :[protected]

                I Deposited 90000 On 23rd February On Olymp Trade . My Balance Deducted From My Account But Didn't Get Reflect in Live Account... And Not Showed in Phone Pe History...

                As Per Customer Support I Waited For Two Days And My Deposit Showed in Phone Pe History On 25th February...

                But That Not Reflected in My Live Trading Account...

                So A Task Created For That - But Nothing Happen, I Waited For 30 Day's... But I Didn't Get That Ammount Refunded...

                During This Time Period - I Contacted To Bank And Bank Said That Ammount Successfully Sent To Merchant Account... Because Bank Raised A Chargeback For This And That Rejected By Merchant Bank...

                My Bank Officials Told Me That As Per NPCI & Banks Reply That Money Already Send To The Merchant

                So Kindly Please Cheak All Documents And Give Me That Ammount in My Live Trading Account...
                Verified Support
                Apr 04, 2022
                Olymp Trade Customer Care's response
                Hi there, umakantv!

                It's a pity to know that you had such a frustrating experience, but we appreciate you bringing this issue to our attention. The finance department team continues to work on your task. Our support team regularly informs you about the news on this case.

                As soon as the issue is resolved, our support service will contact you and inform you about it.

                Also, please refrain from distributing your data in the public space. We care about your security and personal information.

                Best regards, Olymp Trade team.
                Now 30 Day's Passed But I Still Didn't Get My Amount yet
                Olymp Trade Customer Care's response, Mar 25, 2022
                Verified Support
                Hi there, umakantv!

                Thanks for getting in touch. Your task is a priority for our financial specialists. Now we are waiting for a response from the payment aggregator. As soon as we receive it, your issue will be resolved.

                We ask you to give us a little more of your patience. Thank you for understanding.

                Best regards, Olymp Trade team.
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                  Shaik salmankhan
                  Mar 14, 2022
                  Resolved
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                  Resolved

                  Debited my account
                  Apr 14, 2022
                  Complaint marked as Resolved 
                  Olymp Trade customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 14, 2022
                  Olymp Trade Customer Care's response
                  Greetings, Shaik salmankhan!

                  Thank you for contacting us. Your screenshot does not contain information about making a deposit to the Olymp Trade account. Kindly provide your ID account in the comments. So we could investigate your case thoroughly.

                  Best regards, Olymp Trade team.
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                    Vineet Maharaj
                    Mar 14, 2022
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                    They just block my account. And there reason is that, some one else or maybe multiple people access the account
                    .. and the service of the Olymp trade is very poor, and they didn't Even return my money which I deposit.
                    Olymp Trade customer support has been notified about the posted complaint.
                    Hi there, Vineet Maharaj!

                    Thank you for reaching out. We value your input and encourage you to let us know more details about your experience with us. Please, describe your situation in more detail. Also, kindly specify the account ID in the comments. We will be pleased to help you.

                    Best regards, Olymp Trade team.
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                      Ryflun
                      Mar 12, 2022
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                      I believe that it is an open secret that every trading account should be verified in order to keep on making the financial operations freely. However, the question is that this whole process take more than just several seconds and I don't like that. I mean that it is not really modern. Today all of the operations take sheer seconds and I don't have to wait for it more than a minute. So, I really look forward that olymp trade will make the verification process faster and more convenient.
                      Mar 18, 2022
                      Complaint marked as Resolved 
                      Oh, my verification process is over, luckily. Thanks for your support! It was importat to be heard!
                      Olymp Trade customer support has been notified about the posted complaint.
                      Hello, dear Ryflun!

                      We really appreciate you taking the time to share your feedback. We understand that sometimes waiting is tiring. However, the verification procedure takes time. We pay special attention to document verification, as the security of your account depends on it. Once all your documents are uploaded, the verification can take a few minutes. Its maximum term is to 5 working days.

                      We wish you prosperous trading!

                      Best regards, Olymp Trade team.
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                        Keshavkpatwa
                        from Mumbai, Maharashtra
                        Mar 11, 2022
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                        I have a olymp account and they blocked my account by saying i have multiple accounts i dont want any account from your company but atleast repay may balance of 150 $ as so far as possible your obligations are only that you can block my account but can take my balance

                        Account id 22135241
                        Name Keshav
                        Email [protected]@gmail.com
                        Mobile number [protected]
                        Olymp Trade customer support has been notified about the posted complaint.
                        Hello, Keshavkpatwa!

                        Thank you for contacting us. Your review is very concerning to us. As a result of consideration of the appeal, it was found that you had on the platform 2 active trading accounts:
                        ID 22****41 and 80****59.

                        Unfortunately, this action is a violation of paragraph 2.32. of the Service Agreement:
                        "2.32. Client account (Trading account) - a special account in the Company's accounting system in which funds transferred by the Client to make trades are posted; from which the trade amount is debited when the trade is executed; and to which income is credited when a trade is closed and the material terms of a trade are met. The Client has the right to have only one Client account. In case of violation of this rule, the Company has the right to refuse the Client in further service (rendering of services), to terminate this agreement, and to block further possibility to carry out operations without explanation and without payment of funds from the Client's account."

                        In regard to the foregoing, we recognize the actions of the Company as legitimate.​

                        Do not hesitate to contact us if any questions or concerns appear.

                        Best regards, Olymp Trade team.
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                          KOLANJI NATHAN R
                          Mar 7, 2022
                          Resolved
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                          Resolved

                          I give request to withdraw money 28/02/2022 using UPI [protected]@paytm. But still not deposited in my account. My request no is[protected] . Please update
                          Apr 14, 2022
                          Complaint marked as Resolved 
                          Olymp Trade customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 09, 2022
                          Olymp Trade Customer Care's response
                          Greetings, KOLANJI NATHAN R!

                          Thank you for contacting us. Your review is very concerning to us. Please, specify your account ID, so we could investigate your case.

                          Best regards, Olymp Trade team.
                          Mar 09, 2022
                          Updated by KOLANJI NATHAN R
                          Before three days I already sent you but not responsible. I give request to withdraw money 28/02/2022 using UPI [protected]@paytm. But still not deposited in my account. My request no is[protected]. My Id 87124923

                          Verified Support
                          Mar 14, 2022
                          Olymp Trade Customer Care's response
                          Hi there, KOLANJI NATHAN R!

                          Thank you for letting us know about this. We have checked the information on your withdrawal. Unfortunately, a technical error occurred on your bank side. We understand how frustrating it might be. However, The money has been reversed to your account on[protected]. You have received an email about this.

                          We hope that, from now on, your experience of the platform will be smooth and easy. Feel free to reach out to us if any other questions emerge, we will be glad to help.

                          Best regards, Olymp Trade team.
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                            Furioushadi
                            from Raichur, Karnataka
                            Mar 7, 2022
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                            I deposited 1500 and 1000 rupees today my acc user id 20028385 but still didn't got refilled please resolve this issue ASAP pathetic client support pathetic response
                            Olymp Trade customer support has been notified about the posted complaint.
                            Hello dear, Furioushadi!

                            Thank you for letting us know about this. Indeed when a user deposits with UPI, the requested amount is usually credited to the account within 5 minutes. However, the process can sometimes take up to 24 hours. We understand that sometimes such situations can cause negative emotions. So our support team will contact you shortly to help resolve this situation.

                            Feel free to reach out to us if any other questions emerge, we will be glad to help.

                            Best regards, Olymp Trade team.
                            Kindly Please Don't Trust On This Platform And Stop Using This As Soon As ... I Already Lost 1200000 INR ... And My 90000 INR Got Stucked From 23rd February... My Contact Number is [protected] You Can Contact Me, I will Send you all details
                            Olymp Trade Customer Care's response, Mar 15, 2022
                            Verified Support
                            Hello, dear umakantv!

                            We are sorry to hear you had such a frustrating experience, but we really appreciate you bringing this issue to our attention. We have responded to you under a different review. Please, let's continue our communication there.

                            https://www.consumercomplaints.in/olymp-trade-regarding-deposit-90000-c3145746

                            Best regards, Olymp Trade team.
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                              Cragg
                              Mar 7, 2022
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                              I recently becam the client of your company. I appreciate what I see on this platform and try every day. What I see differs from how I used to seeing on other Forex platform. At first, I was struggling to adapt to the way Forex is traded here because on on one hand, fixed amounts makes things easier but on the other hand, it’s not easy for me to choose optimal fixed amounts to withstand pullbacks.
                              I got a problem here. I don’t see horizontal lines here to build price levels. Where can I find them?
                              Mar 22, 2022
                              Complaint marked as Resolved 
                              Well, I can understand you. It's pretty tough to comply with the totally new condoitions, but traders are pretty flexible people) As for horizontal then you can find them on the graphic, where you can find other things for technical analysis, such as indicators, vertical lines and various figures. Just be attentive to details and always check everything thoroughly.
                              Olymp Trade customer support has been notified about the posted complaint.
                              Hi there, Cragg!

                              Your review means a lot to us. Thank you for choosing the Olymp Trade platform. At first glance, our platform may look unusual. However, this will pass quickly, since we have an intuitive design and functionality.

                              To find a Horizontal line take a look in the lower-left corner, click on the divider icon. In the window that appears, you can select the Horizontal line.

                              Best regards, Olymp Trade team.
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                                Kawal saggu
                                from Kotkapura, Punjab
                                Mar 6, 2022
                                Resolved
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                                Resolved

                                I deposited amount of $10 (Rs765) in my OLYMP trade account on 5 March, 2022. But even after their SOP of waiting for 24 hours, the money is not showing in my OLYMP trade account
                                Apr 12, 2022
                                Complaint marked as Resolved 
                                Olymp Trade customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 09, 2022
                                Olymp Trade Customer Care's response
                                Hi there, Kawal saggu!

                                Thanks for bringing this to our attention. Kindly provide your account ID number in a reply. We will sort out the situation and will be glad to support you.

                                Best regards, Olymp Trade team.
                                Kindly Please Don't Trust On This Platform And Stop Using This As Soon As ... I Already Lost 1200000 INR ... And My 90000 INR Got Stucked From 23rd February... My Contact Number is [protected] You Can Contact Me, I will Send you all details
                                Olymp Trade Customer Care's response, Mar 16, 2022
                                Verified Support
                                Hello, umakantv.

                                We are sorry to hear about your disappointment with us. Our specialists are working on your question to minimize your waiting time. We will definitely fix this situation.

                                We kindly ask you to let's continue our communication there.

                                https://www.consumercomplaints.in/olymp-trade-regarding-deposit-90000-c3145746
                                It will be more convenient for you and us.

                                Best regards, Olymp Trade team.
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                                1 other people found this review helpful
                                1 found this helpful
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                                  T
                                  tyagi1990
                                  Mar 5, 2022
                                  Resolved
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                                  Resolved

                                  Olymp block my account 12/01
                                  And my refund send 15/02 but my upi I'd wrong
                                  My correct upi I'd [protected]@ybl
                                  Plz solve my issue
                                  Its long time arround 55 days
                                  But my money not received
                                  Apr 12, 2022
                                  Complaint marked as Resolved 
                                  Olymp Trade customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 09, 2022
                                  Olymp Trade Customer Care's response
                                  Hello dear, tyagi1990!

                                  Thank you for letting us know about this. Please, provide your account ID number in a reply. This way, our support team can contact you and help to solve an issue that you are facing.

                                  Best regards, Olymp Trade team.
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                                    B
                                    Byri sattaiah
                                    from Hyderabad, Telangana
                                    Feb 27, 2022
                                    Resolved
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                                    Resolved

                                    Address: HYDERABAD

                                    My Withdrawal amount 100 USD dated 10/12/2021 vide order ID[protected] is not received by me till now. After so many days olymp trade provided me UTR NO.[protected] and asked me to track the amount by searching my account, or by approaching my banker or UPI Authorities.
                                    I have searched my account thoroughly. I could not find the amount, because I had not received it. My Banker and UPI Authorities told only Remitter or his Banker can Track the UTR.
                                    I have communicated same thing to Olym trade and sent my Upto date Bank Statement and all phone pe transactions pdf file. But olymp trade insisting on written reply from my Banker or phone pe confurming that they could not trace the UTR Number.
                                    My Banker and phone pe people are saying only remitter or his Banker or UPI people can track the UTR. Because I am the receiver my Banker or phone pe people could not give any written communication.
                                    As the olymp trade is it is its responsibility to trace my amount and see that my amount is credited to my account.
                                    I request you to help me so that olymp trade will credit my amount as soon as possible as already two and half months have elapsed

                                    BYRI SATTAIAH
                                    Olym trade user ID 76219431
                                    Apr 1, 2022
                                    Complaint marked as Resolved 
                                    Olymp Trade customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 28, 2022
                                    Olymp Trade Customer Care's response
                                    Hello, dear Byri sattaiah!

                                    Thank you for contacting us. We are sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We have passed the information to our support team. They will contact you soon to provide you with comprehensive support.

                                    If you have any questions or face any difficulties, please, let us know, we will help you!

                                    Best regards, Olymp Trade team.
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                                      Bintoil
                                      Feb 23, 2022
                                      Resolved
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                                      Resolved

                                      Trading seemed to me to be something very complicated until I downloaded the Olymp Trade mobile app.
                                      I really liked everything it had to offer. I was opening trades and making money. The virtual money. So I decided to open a real account with $100. I thought I would increase my deposit very fast.
                                      It turned out that it was not so easy to do on the real account.
                                      I have one more question. On my demo account I had a 90% return on certain instruments... for instance, gold.
                                      Now I don't have it... sometimes I got 10%, sometimes 70%.
                                      Why is it so, explain!!!
                                      Why do you promise this?
                                      Feb 24, 2022
                                      Complaint marked as Resolved 
                                      Ohhh... thanks for the answer. I probably didn't read all the terms and conditions very well... I'll be more careful now as I really want to learn how to trade here.
                                      Olymp Trade customer support has been notified about the posted complaint.
                                      Verified Support
                                      Feb 24, 2022
                                      Olymp Trade Customer Care's response
                                      Hello, dear Bintoil!

                                      Thank you for contacting us. Let us get this straight. For all new registrations, a rate of return o[censored]p to 92% is included. It is valid only until the first deposit to a real account. After the first deposit, the rate of return will change to the current user status: starteradvancedexpert.

                                      You can read more about the statuses at the link: https://olymptrade.com/statuses

                                      We wish you productive learning! We hope that you will be able to achieve your trading goals.

                                      Do not hesitate to contact us if any questions or concerns appear.

                                      Best regards, Olymp Trade team.
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                                        M
                                        Manozkumar
                                        from Guntur, Andhra Pradesh
                                        Feb 23, 2022
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                                        I have deposited 50000 to my olymp trade account but it's not reflected. They are taking lot of time to check our issues. It seems they are not ready to release our hard earned money. These guys are really cheaters.
                                        Olymp Trade customer support has been notified about the posted complaint.
                                        User ID : 86349353
                                        Kindly Please Don't Trust On This Platform And Stop Using This As Soon As ... I Already Lost 1200000 INR ... And My 90000 INR Got Stucked From 23rd February... My Contact Number is [protected] You Can Contact Me, I will Send you all details
                                        Olymp Trade Customer Care's response, Mar 15, 2022
                                        Verified Support
                                        Hi there, Manozkumar!

                                        We are sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right.
                                        Unfortunately, we received a notification about your review only today. We have passed your contact details to our specialists. They will contact you as soon as they can.

                                        We hope that your opinion about the platform will change.

                                        Best regards, Olymp Trade team.
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