Olymp Trade Complaints & Reviews

Hello, Navneet G-l.

Thank you for your interest in our platform. We are glad to say that you can build your investment portfolio with our Stock mode. Stocks mode is a trading mode on the Olymp Trade platform. In this mode, you trade instruments for which stock market shares are the underlying asset. The underlying asset is the asset that the traded instrument price is based on. In Stocks mode, the instrument is traded at the price of the selected stock at the time of making a trade.

One can make two types of trades in this mode – sell and buy. The profit or loss depends on the change in the underlying asset stock price from the moment you buy the instrument until the moment you sell it. However, you may only sell assets that you have previously purchased in Stock mode.

Best regards, Olymp Trade team.

My profile is[protected]

My profile is[protected]

Greetings, Omar Prasoon.

Thank you for writing to us. We are glad that you are interested in our payout rates. We would like to inform you that the payout rate can vary depending on the asset and the account type.

Profitability at Olymp Trade is usually:
The highest is 82% for Starter accounts
The highest is 85% for Advanced accounts
The highest is 90% for Expert accounts

Please open the asset menu to find out which one has the highest profitability. The menu has all the instruments you can trade on.
Best regards, Olymp Trade team.

Greetings, Prasoon Kadakia.

Your review is very concerning to us. Olymp Trade is a reliable broker. Olymp Trade is regulated by Vanuatu and is a member of FinaCom & FMA, https://olymptrade.com/pages/regulation/. https://olymptrade.com/en-us/regulation. This is a confirmation of the high quality of our services and a guarantee for each trader of deposit insurance, comprehensive support, and prompt resolution of all issues.

Regarding your question, when you check the Internet speed, kindly make sure it is more than 30 Mbps for the platform to perform stably. As a rule, lags do not significantly affect the result of the transaction.

We also have an independent department to handle such complaints. Please email [protected]@olymptrade.com with the details.

Best regards, Olymp Trade team.

Hello, Santosh R_J.

Thank you for writing to us. We are glad that you are interested in our trading strategies. We would like to answer you that you can find trading strategies and also buy ones. With small fees or free, you can test a new trading strategy. We hope that you will find a suitable one for your trading style.

Best regards, Olymp Trade team.

Hello, Madhava37.

Thank you for writing to us. We are glad that you are interested in our payout rates. We would like to inform you that the payout rate can vary depending on the asset and the account type.

Profitability at Olymp Trade is usually:
The highest is 82% for Starter accounts
The highest is 85% for Advanced accounts
The highest is 90% for Expert accounts

Please open the asset menu to find out which one has the highest profitability. The menu has all the instruments you can trade on.
Best regards, Olymp Trade team.

Hello, Sekhar.

We have been trying to reach you but we could not. Could you please contact us? So that we can provide you with prompt support.

We are waiting for your contact.
Best regards, Olymp Trade team.

Hello, Har Panda.

Thank you for sharing your feedback. Regarding your concern, that's a good question. On weekends the stock market is closed. Most of the assets will become available only from Monday. However, you can still trade on cryptocurrencies, Over-The-Counter assets, and Composites.

If you would like to know more about the trading hours of the assets, you can access it on the Olymp Trade website. As an example, you can see the trading schedule of EURUSD with this link: https://plus.olymptrade.com/en/assets/eurusd/schedule – you can do the same with other assets.

Do not hesitate to contact us if any questions or concerns appear.
Best regards, Olymp Trade team.

Hello, Gauransh Kaur.

Thank you for your interest in the Olymp Trade USDT account. Yes, you have done a great job in the initial steps. To open the USDT account, you can just click on your balance. There would be a list of accounts there. You can add the USDT account to the list by clicking the “+” sign on the top right corner.

Please let us know if you have any further questions.
Best regards, Olymp Trade team,

Hello, Charandeep Gajendra.

Thank you for your interest in the Olymp Trade. Yes, you have done a great job in the initial steps. Regarding your question, you can only withdraw funds to your payment method. That means If you have deposited by USDT, a withdrawal should be in USDT. Please change the withdrawal method to the same deposit method. If you need more detailed instructions, we can go with you step by step with the Olymp Trade chat box.

Please let us know if you have any further questions.
Best regards, Olymp Trade team,

Greetings, Saubhari Dial.

Thanks so much for sharing your experience with us. Yes, at Olymp Trade, we would like an Olymp Trade platform that is user-friendly, functional, and efficient.

Regarding your case, we think that you may have not switched to the real account. When you switch to the real one, you can see your balance there. To do so, please click on the balance of the demo account. There is a list of accounts that you can choose from.

If this does not work, please contact our support team via the Olymp Trade chat box.

Wish you lots of success.
Best regards, Olymp Trade team.

Hello, Stpyash.

We understand your disappointment. It is important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. Thank you for sending us your account ID. We have passed your case to our financial specialists. They will work from their end and contact you shortly.

Best regards, Olymp Trade team.

Hello, Stpyash.

We understand your disappointment. It is important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. Thank you for sending us your account ID. We have passed your case to our financial specialists. They will work from their end and contact you shortly.

Best regards, Olymp Trade team.

Hello, Vadin D.

Thank you for your feedback. We strive to provide the finest trading conditions for our users. Olymp Trade offers Fixed Time Trade, Stock, and Forex. They are interesting and promising trading modes. Regarding your concern, Olymp Trade offers Stock trading mode which shall be accessible in the platform. However, if it's nice available durinf the time you checked it, it might be because the trading schedule of the stocks are closed. You can check it again to verify -- on the weekdays, for example.

Let us know if you have any other questions or concerns.
Best regards, Olymp Trade team.

Hello, Mayank3242.

Thank you for bringing this to our attention. We would like to solve the pending for you. To do so, please provide us with your account ID in the comments section. With it, we can track the case.

Waiting for your response.
Best regards, Olymp Trade team.

Greetings, Harsh.Adhya.

Thank you for sharing your feedback. What you think of our service is important to us. Regarding your concern, when your Forex trades close, you can check if you have enabled the automatic Stop Loss and Take Profit in your settings.

You can configure the Stop Loss and Take Profit levels by opening the Auto-closing section at the right tab (below the trading amount settings). If any questions remain, kindly reach out to us. We will gladly provide you with thorough assistance.

Best regards, Olymp Trade team.

Hello, EhsaanE.

Thank you for sharing your feedback. Olymp Trade is a modern broker which strives to provide the finest trading conditions for its users. Regarding your concern, that's a good question. On weekends the stock market is closed. Most of the assets will become available only from Monday. However, you can still trade on cryptocurrencies, Over-The-Counter assets, and Composites.

If you would like to know more about the trading hours of the assets, you can access it in the Olymp Trade website. As an example, you can see the trading schedule of EURUSD with this link: https://plus.olymptrade.com/en/assets/eurusd/schedule – you can do the same with other assets.

Do not hesitate to contact us if any questions or concerns appear.
Best regards, Olymp Trade team.

Hello, Mehul_Nadig.

Thank you for sharing your feedback. In Olymp Trade, leverage is referred to as multipliers. A multiplier multiplies your investment amount by a certain amount. The multiplier value shows how many times the total trade volume will increase. Indeed, you can find multiplier values right next to the amount when making a trade, making it much easier for you when conducting your trades.

We wish you good luck in your trading!

Best regards, Olymp Trade team.

Hi there, Din Dalavi.

Thank you for your feedback. Indeed, Olymp Trade offers its traders the opportunity to create strategies that can be sold in the market. Regarding your concern, this could be due to several reasons:

1. The name or description of the strategy wasn’t written in English or doesn’t reflect the essence of the strategy.
2. Screenshots of the strategy are too low quality or do not reflect the essence of the strategy.
3. The title, description or screenshots contain advertising content that isn’t related to the strategy.
4. The title, description or screenshots contain explicit or illegal content, or a guarantee of earnings.

If your strategy was rejected, you can find the specific reason in the strategy review email that was sent to you. You still have the opportunity to fix the issues and resubmit it for review.

We hope this answered your query. Let us know if you have any more questions.
Best regards, Olymp Trade team.

Hello, Gajra Suresh.

Thank you for sharing your feedback. What you think of our service is important. to us. Olymp Trade truly provides a good education section where our traders can learn about trading. You may see the vast array of educational materials in the help center that you can access through this link: https://plus.olymptrade.com/en/help

Let us know if you have any more questions.
Best regards, Olymp Trade team.

Greetings, Faraz565.

Thank you for your trust. It means so much when our traders share their experiences. We are glad to confirm that we do offer risk-free trades in Olymp Trade. Risk-free trade is a tool that safeguards your money in case of an incorrect forecast. If you open a deal with a risk-free trade and your forecast ends up incorrect, the trade amount will be returned to your account.

If you have a risk-free trade, you can activate it and open trade within a specified amount. In the case of a negative result, you will not lose the trade amount.

For example, the risk-free trade amount is 100 USD. It means that after you activate the risk-free trade, you may open a trade that does not exceed 100 USD. In case of an unsuccessful trade, you do not lose that 100 USD, you get this amount back. You may activate the trade amount which is less than the risk-free trade limit. Example: The risk-free trade limit is 100 USD. You have activated the risk-free trade but entered 80 USD as the "trade amount". In case of an unsuccessful trade, we will return 80 USD to your account. However, the whole 100 USD risk-free trade will be consumed.

Please be informed that a risk-free trade doesn't work with a pending order. If you activate a risk-free trade and then, create a pending order, when the deal is activated, it will be executed as a normal deal without risk-free protection.

Hope we clarified your question.
Best regards, Olymp Trade team.