Olymp Trade Complaints & Reviews

Hello, Sekhar.

We have been trying to reach you but we could not. Could you please contact us? So that we can provide you with prompt support.

We are waiting for your contact.
Best regards, Olymp Trade team.

Hello, Har Panda.

Thank you for sharing your feedback. Regarding your concern, that's a good question. On weekends the stock market is closed. Most of the assets will become available only from Monday. However, you can still trade on cryptocurrencies, Over-The-Counter assets, and Composites.

If you would like to know more about the trading hours of the assets, you can access it on the Olymp Trade website. As an example, you can see the trading schedule of EURUSD with this link: https://plus.olymptrade.com/en/assets/eurusd/schedule – you can do the same with other assets.

Do not hesitate to contact us if any questions or concerns appear.
Best regards, Olymp Trade team.

Hello, Gauransh Kaur.

Thank you for your interest in the Olymp Trade USDT account. Yes, you have done a great job in the initial steps. To open the USDT account, you can just click on your balance. There would be a list of accounts there. You can add the USDT account to the list by clicking the “+” sign on the top right corner.

Please let us know if you have any further questions.
Best regards, Olymp Trade team,

Hello, Charandeep Gajendra.

Thank you for your interest in the Olymp Trade. Yes, you have done a great job in the initial steps. Regarding your question, you can only withdraw funds to your payment method. That means If you have deposited by USDT, a withdrawal should be in USDT. Please change the withdrawal method to the same deposit method. If you need more detailed instructions, we can go with you step by step with the Olymp Trade chat box.

Please let us know if you have any further questions.
Best regards, Olymp Trade team,

Greetings, Saubhari Dial.

Thanks so much for sharing your experience with us. Yes, at Olymp Trade, we would like an Olymp Trade platform that is user-friendly, functional, and efficient.

Regarding your case, we think that you may have not switched to the real account. When you switch to the real one, you can see your balance there. To do so, please click on the balance of the demo account. There is a list of accounts that you can choose from.

If this does not work, please contact our support team via the Olymp Trade chat box.

Wish you lots of success.
Best regards, Olymp Trade team.

Hello, Stpyash.

We understand your disappointment. It is important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. Thank you for sending us your account ID. We have passed your case to our financial specialists. They will work from their end and contact you shortly.

Best regards, Olymp Trade team.

Hello, Stpyash.

We understand your disappointment. It is important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. Thank you for sending us your account ID. We have passed your case to our financial specialists. They will work from their end and contact you shortly.

Best regards, Olymp Trade team.

Hello, Vadin D.

Thank you for your feedback. We strive to provide the finest trading conditions for our users. Olymp Trade offers Fixed Time Trade, Stock, and Forex. They are interesting and promising trading modes. Regarding your concern, Olymp Trade offers Stock trading mode which shall be accessible in the platform. However, if it's nice available durinf the time you checked it, it might be because the trading schedule of the stocks are closed. You can check it again to verify -- on the weekdays, for example.

Let us know if you have any other questions or concerns.
Best regards, Olymp Trade team.

Hello, Mayank3242.

Thank you for bringing this to our attention. We would like to solve the pending for you. To do so, please provide us with your account ID in the comments section. With it, we can track the case.

Waiting for your response.
Best regards, Olymp Trade team.

Greetings, Harsh.Adhya.

Thank you for sharing your feedback. What you think of our service is important to us. Regarding your concern, when your Forex trades close, you can check if you have enabled the automatic Stop Loss and Take Profit in your settings.

You can configure the Stop Loss and Take Profit levels by opening the Auto-closing section at the right tab (below the trading amount settings). If any questions remain, kindly reach out to us. We will gladly provide you with thorough assistance.

Best regards, Olymp Trade team.

Hello, EhsaanE.

Thank you for sharing your feedback. Olymp Trade is a modern broker which strives to provide the finest trading conditions for its users. Regarding your concern, that's a good question. On weekends the stock market is closed. Most of the assets will become available only from Monday. However, you can still trade on cryptocurrencies, Over-The-Counter assets, and Composites.

If you would like to know more about the trading hours of the assets, you can access it in the Olymp Trade website. As an example, you can see the trading schedule of EURUSD with this link: https://plus.olymptrade.com/en/assets/eurusd/schedule – you can do the same with other assets.

Do not hesitate to contact us if any questions or concerns appear.
Best regards, Olymp Trade team.

Hello, Mehul_Nadig.

Thank you for sharing your feedback. In Olymp Trade, leverage is referred to as multipliers. A multiplier multiplies your investment amount by a certain amount. The multiplier value shows how many times the total trade volume will increase. Indeed, you can find multiplier values right next to the amount when making a trade, making it much easier for you when conducting your trades.

We wish you good luck in your trading!

Best regards, Olymp Trade team.

Hi there, Din Dalavi.

Thank you for your feedback. Indeed, Olymp Trade offers its traders the opportunity to create strategies that can be sold in the market. Regarding your concern, this could be due to several reasons:

1. The name or description of the strategy wasn’t written in English or doesn’t reflect the essence of the strategy.
2. Screenshots of the strategy are too low quality or do not reflect the essence of the strategy.
3. The title, description or screenshots contain advertising content that isn’t related to the strategy.
4. The title, description or screenshots contain explicit or illegal content, or a guarantee of earnings.

If your strategy was rejected, you can find the specific reason in the strategy review email that was sent to you. You still have the opportunity to fix the issues and resubmit it for review.

We hope this answered your query. Let us know if you have any more questions.
Best regards, Olymp Trade team.

Hello, Gajra Suresh.

Thank you for sharing your feedback. What you think of our service is important. to us. Olymp Trade truly provides a good education section where our traders can learn about trading. You may see the vast array of educational materials in the help center that you can access through this link: https://plus.olymptrade.com/en/help

Let us know if you have any more questions.
Best regards, Olymp Trade team.

Greetings, Faraz565.

Thank you for your trust. It means so much when our traders share their experiences. We are glad to confirm that we do offer risk-free trades in Olymp Trade. Risk-free trade is a tool that safeguards your money in case of an incorrect forecast. If you open a deal with a risk-free trade and your forecast ends up incorrect, the trade amount will be returned to your account.

If you have a risk-free trade, you can activate it and open trade within a specified amount. In the case of a negative result, you will not lose the trade amount.

For example, the risk-free trade amount is 100 USD. It means that after you activate the risk-free trade, you may open a trade that does not exceed 100 USD. In case of an unsuccessful trade, you do not lose that 100 USD, you get this amount back. You may activate the trade amount which is less than the risk-free trade limit. Example: The risk-free trade limit is 100 USD. You have activated the risk-free trade but entered 80 USD as the "trade amount". In case of an unsuccessful trade, we will return 80 USD to your account. However, the whole 100 USD risk-free trade will be consumed.

Please be informed that a risk-free trade doesn't work with a pending order. If you activate a risk-free trade and then, create a pending order, when the deal is activated, it will be executed as a normal deal without risk-free protection.

Hope we clarified your question.
Best regards, Olymp Trade team.

Hello, Mohanlal1986.

Thank you for sharing your feedback. We are so sorry that your experience did not match your expectations. It's a pity that you have made this conclusion. However, when you are trading in Olymp Trade, there are options for you to get higher profitability through getting a higher status. The Advanced and Expert level in Olymp Trade are available for you to get more benefits. For example, the profitability in the Expert status can be as much as 92%. You can read more about it in the Olymp Trade help center.

Let us know if you have any more questions.
Best regards, Olymp Trade team.

Hello, Mohanlal1986.

Thank you for sharing your feedback. We are so sorry that your experience did not match your expectations. It's a pity that you have made this conclusion. However, when you are trading in Olymp Trade, there are options for you to get higher profitability through getting a higher status. The Advanced and Expert level in Olymp Trade are available for you to get more benefits. For example, the profitability in the Expert status can be as much as 92%. You can read more about it in the Olymp Trade help center.

Let us know if you have any more questions.
Best regards, Olymp Trade team.

Hello, Har Kanungo.

Thank you for sharing. We are glad when our traders share their experiences with us. Regarding your concern, when traders request to switch their payment method, they might be required to perform another verification to the account. This is to ensure the security of the account. You can just submit the documents again for it.

We wish you success in your trading!
Best regards, Olymp Trade team.

Greetings, Om Divakar.

Thank you for sending your feedback. Indeed, in Olymp Trade you can have a USDT-based account without registering for another account. Plenty of other traders also find this useful. To do so, you can just click the accounts section at the upper right portion of your screen if you're trading on a computer. There, you can see a plus sign to add an account. Just follow the directions so you can create a USDT account. You can also do this through the app.

Let us know if you have any more questions.
Best regards, Olymp Trade team.

Greetings, Rahul_Achar.

Thank you for bringing this to our attention. We would like to solve the pending for you. To do so, please provide us with your account ID in the comments section. With it, we can track the case.

Waiting for your response.
Best regards, Olymp Trade team.

Hello, Vishal Su.

Thank you for your feedback. What you think of our service is important to us. Olymp Trade strives to provide the finest trading conditions to our users. Regarding your concern, there are assets in Olymp Trade that you can only trade only during the weekdays and when their session time is open. You can access the schedule through this link: https://plus.olymptrade.com/en/assets. Just click on one particular asset to see its schedule.

We wish you lots of success.
Best regards, Olymp Trade team.

Hello, Pran Sami.

Thank you for reaching out to us. It means so much when our traders share their experiences. We would like you to provide us with your account ID so we can check the status. You can also contact our support team on Facebook so they can assist you promptly with this concern.

Best regards, Olymp Trade team.