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Olymp Trade Complaints & Reviews

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Last updated May 29, 2024
Complaints 1515
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Olymp Trade reviews & complaints page 66

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Hulakart
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Has the web-terminal the Spider indicator?

I’ve been using the Olymp trading platform for several months and I’m quite satisfied with what I see. I appreciate the great user-friendliness of this trading platform and its functionality. I heard that the company also provides Metatrader 4 for those who prefer classical trading solutions, but I don’t need to shift it. But I wonder if your web-based trading terminal comes with the Spider indicator. I couldn’t find it in the list...
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Akhilajay
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Didn't receive my withdrawal !

Its been nearly month still I havent recieved my withdrawal to my bankcard this seems to be somewhat fraud.

29$
50$
21$

These are the withdrawals I put and still they havent recieved to my bank acc....
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Nazir Nayak
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Why do I need to choose another payment method?

Recently I have been working with this company and in general I was satisfied with the conditions that are provided here. From day one I chose the Advanced account type, because I already have some experience and even have a ready-made portfolio, which consists of strategies that I know quite well.
I have already received withdrawals twice. Now that I want to make another withdrawal they say I need to choose another payment method...
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bank confirmed amount Paid to merchant but 700$ Deposit not credited to olymp trade account and it's been one month ??

Address:Bhiwani

Hi Team,

Account Id : 68181367
Email : [protected]@gmail.com
I deposited the 700$ amount on 20th-oct-2020 with the help of Rupay Netbanking E-wallets. Money is deducted from the account but not reflected in the olymp trade account.
it's been approx one month, the amount is neither reflected in the olymp trade account nor in my bank account.
Ticket has been generated but no solution till now and...
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S
Sid Nagi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I failed to find Fractals on the platform.

I’ve been actively using your web-based trading platform for a week. Well, in general, I appreciate how it’s designed and how it works. Everything is very intuitive. It feels like I’m playing a video game-) However, I have discovered a serious downside here. I failed to find Fractals on the platform. I carefully looked through the list of the available technical indicators, but it’s missing. That’s for sure. Am I right? I hope I’m...
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F
Faizmechengg93
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted from account but not received in Olymp trade

30$ deducted from my paytm but i have not received any kind of money in my Olymp trade account. Later i use 100$ again to start trading and i am using that amount but what about my 30$?...
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Shaheda shaikh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Didn't get deposited money in my live account

I deposited 10$ by phone pay UPI and till now I didn't got my money in olymp trade live account.
Please return my money or else deposit it in my live account.
Please🙏🙏🙏🙏...
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R
ror1980
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Withdrawal money issue

Address:Bhiwani

Account Id : 66798063
Email : [protected]@gmail.com
Date and Time of Raised request :[protected]:25:38

I am holding VIP account with you.
I raised withdrawal request on 2nd Nov and today it is 6th Nov but I have not received withdrawal yet.
IN VIP account request processed with in 5-15 minutes or maximum in 24 hours. but it's been almost 5 days and still I have not received the money in my bank account.br...
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M
Monish Mudhaliar
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Deposit problem in live account

Sir, I paid 30usd and it got deducted from my bank account but it didn't get deposited in my live account....
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Ripandas03220
from Ingraj Bazar, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Withdrawal not received 44 days

Name - sudhamani das
65949812
18/09/2020 100$ withdrawal not receive
44 days+ please help...
+1 photos
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S
Sanad1996
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

About stock trading

Address:Olymptrade
Website:Olymptrade.com

Iam a stock trader, they are not allowing to close my existing trades when market opens.This is clear injustice. There is no option to close stock trades during this time.Also in this time candles are running and iam losing our money.For every trader they are showing like this.
Consider my request and allow us to close the trades or freedze the candles for 5 minutes...
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Ripandas03220
from Ingraj Bazar, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Withdrawal not receive 43 days+

User id[protected]
Name - sudhamani das
18/09/2020 100$ withdrawal not receive
43 days+ please help...
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D
deepak1126
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment Never Received

I have made an account and transferred USDT 50 and have withdrawn the same amount in next few days to give a test to this new portal.

Its been over three months Now i have never received the funds back . I have sent every single details they have requested for but only response i am getting is Below.

We sincerely apologize for the delay in response. We completely understand the urgency to get a resolution for...
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S
Suresh chandra jat
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32 hours my deposit not succeed

Address:Chittorgarh

32 hours my deposit not succeed...
+1 photos
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akshayblaze
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refilling failed but amount debited from bank

I tried to refill my account for 10usd but it is not refilled yet.money debited from my Account. I used google upi .
Their is no respond from them for hours....
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from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Olymp Trade Deposit not credited to live account

Address:Bhiwani( Harayana)

Hi Team,

Account Id : 68181367
Email : [protected]@gmail.com
I deposited the 700$ amount on 20th-oct-2020 with the help of Rupay Netbanking E-wallets. Money is deducted from the account but not reflected in the olymp trade account.
it's been above one week, the amount is neither reflected in the olymp trade account nor in my bank account.
No one is responding to my emails.
I have given...
+5 photos
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Abhishek Subramanian
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I can't install own EAs for trading

I heard from a friend that you allow clients to install their own EAs for trading now. But I can't find this feature anywhere! I have already looked through all the buttons on the FTT and Forex platform. I have pressed all the elements. Nowhere is it!
Are you hiding it from your regular clients? Is this feature only for attracting new traders? Olymp Trade, I don't think it's fair! I have been trading with you for years and have the...
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Akshay Hans
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Can't launch Olymp Trade mobile app.

Hey, I recently downloaded Olymp Trade mobile app but it crashes every time I'm pressing its icon. I even re-installed it but that didn't help. I need mobile trading, as I'm planning to move away and I wouldn't have access to my PC for a week, but seems that it's sth wrong with Olymp app. By the way, Olymp Plus is working, so I don't know what the problem is. Olymp Can you fix that anyway? I really need mobile trading!!...
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Tokiya V Sumi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unable to apply for account verification

I tried to apply for account verification. The 1st Step uploading the ID proof is done however in the 2nd step i couldn't able to access. A message is popping out, "Your browser is not supported".
How can u solve this problem....
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Adorasiusk
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Do you have any recommendations on how to draw angled lines in the mobile version of your platform?

I’ve been using the Olymp web platform for a month and everything seems OK. It comes with all the necessary technical indicators and timeframes. However, when using the mobile version of this platform, I noticed that it’s very hard to draw angled lines on charts. Level trading is crucial for me, so I can’t do without various lines, including angled ones. I’m struggling to draw a trend line, when trading via my smartphone, for example....
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