I have been using the Olymp trade platform for over a year. I prefer making trades on my mobile. I have not encountered any problems before but recently noticed that the application is crashing. My roommate is using the IOS version, but it doesn't crash. Also, the Desktop application works fine. I have an Android version on my mobile.
Please help me to solve this problem. It interferes with making trades!
Feb 23, 2021
Complaint marked as Resolved I think I had a problem was with the phone itself, not with the application. Perhaps, the mobile was loaded with other system or additional processes.
I reinstalled the app, works fine so far. Don't really know what was the reason.
Olymp Trade customer support has been notified about the posted complaint.
Thank you for contacting us. The status system indeed allows gaining additional privileges that are useful to improve trading skills and increase the profitability of the trades. The status can be upgraded not only by earning experience points but by topping up an account on a particular sum. It is the quickest way to achieve a higher status on the Olymp Trade platform. To reach an Advanced status, you will need to make a deposit on the sum from $500/€500. Do not hesitate to ask any further questions if they occur. We will be happy to assist you!
Best regards, Olymp Trade team.