Olymp Trade Complaints & Reviews

Hello, Ygglladorr!

Thank you for contacting us. Trading Signals placed in the Market are real-time trading signals from the company's analysts. Access to daily tips from our experts can be acquired in the market by paying for a subscription or via updating an account to an Expert Status.

The Insights section indeed provides access to free recommendations that every trader can use to conduct a thorough fundamental analysis. Concerning fundamental analysis tips, the forecast of price behavior in Insights is more general. As a rule, a longer forecast period is implied, which reduces its accuracy. Insights do not contain suggestions, which forecast is most suitable for a particular trading mode. This section is mainly about a possible price movement.

Also, the Insights section does not include technical analysis tips, which is why we advise combining Trading Signals and Insights to make balanced trading decisions. Do not hesitate to contact us if you need any additional information.

Best regards, Olymp Trade team.

Hello, dear Jaswant Cherian!

Thank you for sharing your experience with us. We understand that facing losses can be discouraging for a beginning trader, which is why we advise our traders to study our broad educational base and practice on a demo account first. Analyzing the market is an essential step before opening a trade. We are glad that you have taken the time to reconsider your attitude and explore basic trading concepts to raise the profitability of your trades.

Trading is a complex and serious activity, it might take some quality time to gain trading skills and achieve stable results. Although such online activity as trading involves possible risks, it is crucial to remember that it lays in the ability to conduct a detailed market analysis and apply advanced trading skills.

We wish you lots of success in reaching your goals on the way to professional trading. If you have any difficulties, feel free to contact us. We will be happy to help you.

Best regards, Olymp Trade team.

Hi there, Rashid!

Thank you for bringing this up. At the moment, an opportunity to use your bonus funds to buy a subscription to Market is not available. We will surely discuss your recommendation with our team and consider allowing purchases in the market for bonuses in the future. Your opinion matters greatly to us, it is always important to receive such feedback to improve.

Best regards, Olymp Trade team.

Hello, dear!

Thank you for reaching out and providing your account ID number. We have passed this information to our support service, you will be contacted by our specialists soon. You can also contact our support team at your earliest convenience via e-mail: [protected]@olymptrade.com or in direct messages of our Facebook community: www.facebook.com/olymptradecom/ Do not hesitate to get in touch with us if any further questions emerge.

Best regards, Olymp Trade team.

Hello, Shubhankarkamb1!

Thank you for letting us know about your deposit issue. We are sorry to hear that you had an unpleasant experience with us.

If you are depositing with the UPI method, it might take from 1 to 36 hours for the amount to successfully reflect on your live account. If 36 hours have passed from the moment of deposit, kindly contact our support team so we can help you by forming a task for our finance department. You can get in touch with our support service in any convenient way: in a live chat at our platform's website; in direct messages of our Facebook community: www.facebook.com/olymptradecom/; via e-mail: [protected]@olymptrade.com.

You can also specify your account ID number in the comments to this review, we will pass your request to our support team. We are always there to help you, feel free to ask any further questions.

Best regards, Olymp Trade team.

Hello, dear Ajaykrishna0511!

Thank you for letting us know about your concerns and providing all the required information for a thorough investigation. We contacted our support service team and received feedback regarding your issue. Our specialists have studied your bank statement today and found the payment. The amount was successfully credited on the 11th of June 2020. If you have any other questions, please, do not hesitate to reach out.

Best regards, Olymp Trade team.

Hello, dear Mohinish Malviya!

Thank you for letting us know about your issue. If you are depositing with the UPI method, it might take from 1 to 36 hours for the amount to successfully reflect on your live account. If 36 hours have passed from the moment of deposit, kindly contact our support team so we can help you by forming a task for our finance department. You can also specify your account ID number in the comments. This way we can pass your request to our support team.

Best regards, Olymp Trade team.

Hello, dear Zaad Jhaveri!

Thank you for reaching out. We want to inform you that having a joint account for multiple users violates the rules of the Olymp Trade platform — the account can be used only by a single owner. Kindly share this information with the team to avoid account blockage. Feel free to reach out to us if any other questions emerge, we will be happy to help.

Best regards, Olymp Trade team.

Hello there, Zaad Jhaveri!

Thank you for taking the time to give us recommendations. At the moment only three color schemes can be chosen in the Settings section of the Olymp Trade platform: Light, Dark and Inspire. Any feedback on improving the platform's features is valuable for us. We would take into consideration your advice to expand the range of color settings and gladly share your remark with our technical team.

Best regards, Olymp Trade team.

Hello, dear Ghalib Sangha!

Thank you for contacting us. Welcome to the Olymp Trade platform, we are glad that you became a member of our large traders' community. To add the Indicators button to your chart, go to the Settings section, select Chart, and enable the Indicators function. After you finish these steps, the Indicators button will appear on the left bottom of your chart. Press it to find a suitable indicator from the list. If you have any questions, kindly ask them. We will be happy to provide you our informational support.

Best regards, Olymp Trade team.

Hello, dear Binoya Choudhury!

Thank you for taking the time to leave a question. The percentage of profit depends on multiple factors: liquidity, the news background, and the changes also occur on the threshold of the news release. At night, the profit is usually lower, because during this period the market is more unbalanced, and the money supply involved in the turnover is much smaller, as is the total number of traders. All these factors affect the percentage of return for assets.

Best regards, Olymp Trade team.

Hello, Shashank Comar!

Thank you for reaching out. Do not worry, you did everything right. Olymp Trade statuses are a customer loyalty program, a status can not be set up during the registration process. All new accounts created on the Olymp Trade platform receive a basic status, which is called "Starter". A trader can reach a higher status via active trading and completing the tasks in a Trader's way or by depositing an account with a particular amount. Advanced and Expert statuses allow traders to get additional privileges. You can find more information regarding our Status system in the FAQ section of our website.

It is great that you have taken the time to trade on a demo account, we wish you lots of success in achieving your goals. Do not hesitate to contact us if you have any further questions.

Best regards, Olymp Trade team.