Olymp Trade Complaints & Reviews

Hello, dear!

Thank you for reaching out and providing your account ID number. We have passed this information to our support service, you will be contacted by our specialists soon. You can also contact our support team at your earliest convenience via e-mail: [protected]@olymptrade.com or in direct messages of our Facebook community: www.facebook.com/olymptradecom/ Do not hesitate to get in touch with us if any further questions emerge.

Best regards, Olymp Trade team.

Hello, Shubhankarkamb1!

Thank you for letting us know about your deposit issue. We are sorry to hear that you had an unpleasant experience with us.

If you are depositing with the UPI method, it might take from 1 to 36 hours for the amount to successfully reflect on your live account. If 36 hours have passed from the moment of deposit, kindly contact our support team so we can help you by forming a task for our finance department. You can get in touch with our support service in any convenient way: in a live chat at our platform's website; in direct messages of our Facebook community: www.facebook.com/olymptradecom/; via e-mail: [protected]@olymptrade.com.

You can also specify your account ID number in the comments to this review, we will pass your request to our support team. We are always there to help you, feel free to ask any further questions.

Best regards, Olymp Trade team.

Hello, dear Ajaykrishna0511!

Thank you for letting us know about your concerns and providing all the required information for a thorough investigation. We contacted our support service team and received feedback regarding your issue. Our specialists have studied your bank statement today and found the payment. The amount was successfully credited on the 11th of June 2020. If you have any other questions, please, do not hesitate to reach out.

Best regards, Olymp Trade team.

Hello, dear Mohinish Malviya!

Thank you for letting us know about your issue. If you are depositing with the UPI method, it might take from 1 to 36 hours for the amount to successfully reflect on your live account. If 36 hours have passed from the moment of deposit, kindly contact our support team so we can help you by forming a task for our finance department. You can also specify your account ID number in the comments. This way we can pass your request to our support team.

Best regards, Olymp Trade team.

Hello, dear Zaad Jhaveri!

Thank you for reaching out. We want to inform you that having a joint account for multiple users violates the rules of the Olymp Trade platform — the account can be used only by a single owner. Kindly share this information with the team to avoid account blockage. Feel free to reach out to us if any other questions emerge, we will be happy to help.

Best regards, Olymp Trade team.

Hello there, Zaad Jhaveri!

Thank you for taking the time to give us recommendations. At the moment only three color schemes can be chosen in the Settings section of the Olymp Trade platform: Light, Dark and Inspire. Any feedback on improving the platform's features is valuable for us. We would take into consideration your advice to expand the range of color settings and gladly share your remark with our technical team.

Best regards, Olymp Trade team.

Hello, dear Ghalib Sangha!

Thank you for contacting us. Welcome to the Olymp Trade platform, we are glad that you became a member of our large traders' community. To add the Indicators button to your chart, go to the Settings section, select Chart, and enable the Indicators function. After you finish these steps, the Indicators button will appear on the left bottom of your chart. Press it to find a suitable indicator from the list. If you have any questions, kindly ask them. We will be happy to provide you our informational support.

Best regards, Olymp Trade team.

Hello, dear Binoya Choudhury!

Thank you for taking the time to leave a question. The percentage of profit depends on multiple factors: liquidity, the news background, and the changes also occur on the threshold of the news release. At night, the profit is usually lower, because during this period the market is more unbalanced, and the money supply involved in the turnover is much smaller, as is the total number of traders. All these factors affect the percentage of return for assets.

Best regards, Olymp Trade team.

Hello, Shashank Comar!

Thank you for reaching out. Do not worry, you did everything right. Olymp Trade statuses are a customer loyalty program, a status can not be set up during the registration process. All new accounts created on the Olymp Trade platform receive a basic status, which is called "Starter". A trader can reach a higher status via active trading and completing the tasks in a Trader's way or by depositing an account with a particular amount. Advanced and Expert statuses allow traders to get additional privileges. You can find more information regarding our Status system in the FAQ section of our website.

It is great that you have taken the time to trade on a demo account, we wish you lots of success in achieving your goals. Do not hesitate to contact us if you have any further questions.

Best regards, Olymp Trade team.

Hello there, Manish Sunder!

Thank you for letting us know about your issue. The payment can be only withdrawn by the same method that you used to make a deposit. You can add another payment method by depositing your account. This way, if you want to return the deposited amount, it will be proportionally distributed and sent out to these sources. It doesn't apply to profits, they can be withdrawn to any payment method without any restrictions.

You can also request the removal of a payment method after your account is verified. Our support consultants will check whether your saved payment method can be removed. If you have any other questions, kindly specify your account ID number so we can pass your request to our support team. You can also contact our support service via e-mail: [protected]@olymptrade.com, in a live chat at our website, or in direct messages of our Facebook group: www.facebook.com/olymptradecom/. We will be glad to assist you.

Best regards, Olymp Trade team.

Greetings, Tanay Mallick!

Thank you for sharing your concerns with us. During the registration process, every trader chooses the preferable account type: Standard or ECN. There are different minimum deposit amounts depending on the account type. The minimum deposit for a Standard account is $10 / €10 (the sum can vary depending on a particular country). To test trading on MT4, you can create this trading account and still use low deposit amounts.

The minimum deposit for an ECN account is $200. This is one of the lowest bars on the market for such an account type. The ECN offers a tight spread (starting from zero points) and very small commissions for opening a trade. These conditions are suitable for professional traders as this account type offers a tight spread (starting from zero points) and small commissions for opening a trade.

Best regards, Olymp Trade team.

Hello, dear!

Thank you for sharing your thoughts with us. Do not worry, this is not an error. MetaTrader 4 is a separate trading platform with its own advantages and different interface. Olymp Trade broker makes trading with the MT4 platform available to its users. Also, Forex mode is already presented on the Olymp Trade platform, which excludes the possibility to merge the platforms. We give our traders the opportunity to trade on both: Olymp Trade Forex and FTT, and Olymp Trade MT4. These platforms are equally supported, which gives our traders more freedom and access to the diversity of tools.

Best regards, Olymp Trade team.

Hello, dear shreyas1234!

Thank you for reaching out. We are sorry that you have formed such a negative impression of the platform. It is important to us that our traders s are more than satisfied and we would like the opportunity to make this right. We hope you will allow us to speak with you to discuss the situation. Please, specify your account ID so our support team can get in touch with you.

Olymp Trade is a reliable and transparent broker, it is a member of the "A" category of the international Financial Commission. It confirms the high quality of our services, guarantees extensive support and prompt resolution of all issues.

Best regards, Olymp Trade team.

Hi, Faizmechengg93!

Thank you for getting in touch with us. Depositing with the UPI method usually takes from 1 to 36 hours for the amount to get successfully credited to your account. However, our support team can assist you by creating a task for our finance team if 36 hours have passed from the moment of deposit but funds did not reflect in your live account. You will need to send our support specialist your UPI transaction screenshot and UPI wallet ID.

Best regards, Olymp Trade team.