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Olymp Trade Complaints & Reviews

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Updated: Feb 14, 2026
Complaints 1562
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Olymp Trade reviews & complaints page 72

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Surya Bhat
May 23, 2020
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In general, i can call myself a lucky trader, because i started long ago and immediately realized that it has certain prospects. So i immediately started to study the market and look for something that suits me.
I haven't changed the company during this time, i always adapt quickly and if i find something that suits me, it's not my rules to refuse.
But i haven't fully understood why olymp trade has been added to mt4. Many people come here just to get something new and unusual. Why take a trading terminal, which is already used by almost every company?
May 30, 2020
Complaint marked as Resolved 
Very glad I found Olymp Trade. I don't know if I could have made it this far without my broker. It provides some of the best trading conditions I've seen: free trading courses, their own platform, minimum deposit with $10. Honestly, I've never met a broker with such favorable trading conditions. You can immediately see that the broker aims to support its clients to achieve their goals and become successful. I started with a demo account, as it has already stood out from other brokers' demo as it isn't limited in any way and it has the refreshable balance. So, even so I realized that I want to continue working with a Olymp Trade.
Olymp Trade customer support has been notified about the posted complaint.
Verified Support
May 26, 2020
Olymp Trade Customer Care's response
Dear Surya,

To tell the truth, many of our traders have asked us to launch MT4, so they could be a part of the Olymp Trade community and, at the same time, use this popular trading instrument. As a company that has an aspiration to grow and satisfy client's needs, we faced that challenge and created MT4 Olymp Trade. Don't worry, It won't influence our Forex and FTT instruments as Olymp Trade pays equal attention to all of its creations. We'll be more than happy if you try MT4 and like it as much as we do.

Best regards, Olymp Trade team.
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    sumitb728
    May 22, 2020
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    Address: 02271279540 India, Mumbai +35725030996Nicosia, Cyprus Available 24/7

    Sir i humble request i add money through globpay in olymtrade 27 april 2020rs 7160 or 90usd dollermoney detuct from globepay but not deposite in olymtrade account more than 25 day complete but issue is not solve please sir issue solved fast

    Globepay [protected]@gmail.com
    Olymptrade account - [protected]@gmail.com
    Payment id - cc-[protected]
    Aug 5, 2021
    Complaint marked as Resolved 
    Olymp Trade customer support has been notified about the posted complaint.
    May 25, 2020
    Updated by sumitb728
    olymtrade na dang se jbab de rha hj...na call back kr rha h...olymptrade say financial department se abhi koi jbab nhi mila
    aaj mhina hone ko h itna time thodi lgta h jbab aane me pagal bna rhe h
    Verified Support
    May 26, 2020
    Olymp Trade Customer Care's response
    Hello, dear!

    Don't worry, we'll find your withdrawal. Kindly send us a bank slip for the deposit transaction which will reflect the payment details (the name of the sender and the receiver, and the bank account number) to [protected]@olymptrade.com or in private messages on Facebook https://www.facebook.com/olymptradecom/

    We'll be very grateful for an update of your situation!

    Best regards, Olymp Trade team.
    Verified Support
    May 26, 2020
    Olymp Trade Customer Care's response
    We've asked our team to contact you, kindly accept the call tomorrow.
    May 26, 2020
    Updated by sumitb728
    Olymptrade, Not a widrawal issue
    It is a deposite issue

    I want money deposit 27 april in olymptrade through globepay
    Money detucte from globepay but not received in my olymtrade account
    May 26, 2020
    Updated by sumitb728
    So you contact please financial department of olymtrade or Contact middle branch of olymptrade and globepay
    Verified Support
    May 28, 2020
    Olymp Trade Customer Care's response
    sumitb728, sorry, it was a typo, it's about the deposit. Kindly send us a bank slip for the deposit transaction which will reflect the payment details (the name of the sender and the receiver, and the bank account number) to [protected]@olymptrade.com or in private messages on Facebook https://www.facebook.com/olymptradecom/

    We'll be waiting!
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      Iyappan R
      May 21, 2020
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      I request my withdrawal transaction on may 16th. Confirmation mail and sms received on same day but still now amount not credited to my account. I requested on bank account transaction mode.

      Order no:[protected]
      My account: 14523419 usd

      Regards,
      Iyappan r
      Aug 9, 2021
      Complaint marked as Resolved 
      Verified Support
      Jun 19, 2020
      Olymp Trade Customer Care's response
      Hello, dear Iyappan! We can see that the request you're talking about was processed the same day. After the withdrawal, it depends on your bank when the funds will arrive. Our support can give you an ARN code to trace your transaction. Did you receive your funds or you need assistance with tracing your withdrawal?

      Best regards, Olymp Trade team.
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        M
        Manassehikpa
        May 18, 2020
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        Address: Lagos Nigeria

        I requested for two withdrawals
        of $10 each on olymptrade but since then, it's just one that have arrived my bank account... I am tired of laying complain everyday
        User ID: 53847319
        [protected]@gmail.com
        +[protected]
        Aug 10, 2021
        Complaint marked as Resolved 
        Verified Support
        May 29, 2020
        Olymp Trade Customer Care's response
        Hi dear Manassehikpa!

        Here are ARN codes for your withdrawals:

        [protected] Refund
        ARN: 74348560118000331378677

        [protected] Refund
        ARN: 74348560106000325798876

        Take them to your bank, so that they could trace the transactions.

        Best regards, Olymp Trade team.
        Hallo,
        I do not know English very much but I write to you something . I cannot trade now I have litt;e amount in my olymptrade accout ($ 122.70), you did not allow me to trade it says I have exceeding maximum 1 day trade amount, wait for expire as wel as I did not get the withdrawl amount $100 so long.

        Arunkumar Thongam (Thongam Arunkumar Singh)
        Olymp Trade Customer Care's response, Jul 27, 2020
        Verified Support
        Hello, Arunkumar!

        Thank you for sharing. Can you kindly provide us with your account ID number? Our support service will investigate your issue and give a full feedback.

        Best regards, Olymp Trade team.
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          Hari Thaman
          May 13, 2020
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          I chose this company for its long history and relatively good references, which were really justified in many respects. But i really do not have enough personal support here, because sometimes i want to discuss an issue with someone who is good at this field.in fact, almost all companies use the services of managers and it really helps to create an image and communicate with clients, because this way you can better learn what is missing and how to become an even more interesting company for other traders.
          May 19, 2020
          Complaint marked as Resolved 
          There's OT facebook community, so you can get support from other traders, if you want just to discuss sth. If you need help with trading - you can ask support team, so I don't see any problems. Bigger deposit can also give you access to perosnal assistance from OT's analysts. Private webinars are also available for upper status members.
          Olymp Trade customer support has been notified about the posted complaint.
          Verified Support
          May 15, 2020
          Olymp Trade Customer Care's response
          Hello there, Hari!

          Thanks for the feedback and a valuable comments regarding personal attitude. There's actually an option to get a personal trading consultant on the Olymp Trade platform. This is available for the traders with "Advanced" and "Expert" trading levels. It helps to improve your trading results in combination with self-education and practice. You can learn more about trading statuses here https://olymptrade.com/statuses. And feel free to ask any questions!

          Best regards, Olymp Trade team.
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            V
            Vithal Budhe
            May 6, 2020
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            On 28th march 21$ and 10$ amount need to credited but still 9 day goes but still amount is not credit. And 10$ amount debited from my account on 28th march and same is not credit in trade account.

            Kindly 31$ amount need to credit in my bank account. And same we follow up number of time but they provide only arn number which bank is not respond for that number.
            Aug 5, 2021
            Complaint marked as Resolved 
            Olymp Trade customer support has been notified about the posted complaint.
            May 09, 2020
            Updated by Vithal Budhe
            Still no solution.i think this is fraud company
            May 11, 2020
            Updated by Vithal Budhe
            Please update my account I'd 59871134USD without authorization $10 amount debited Olympic trade and $21amount still not credited means total $31 amount need to credited in my account.
            Verified Support
            May 12, 2020
            Olymp Trade Customer Care's response
            Hello there!

            We are investigating the situation and we'll update you very soon.

            Best regards, Olymp Trade team.
            Verified Support
            May 12, 2020
            Olymp Trade Customer Care's response
            Hello again! The funds are already sent to you from our side. We have requested the tracking numbers. Your ARN numbers: amount 21.95USD ARN 75332990120002210859116 and Amount 10.00USD ARN 75332990118002208410629. Have you addressed to your bank so they could trace your withdrawal with ARN?

            Best regards, Olymp Trade team.
            May 15, 2020
            Updated by Vithal Budhe
            Bank is not responding this ARN number.

            Mindy update when 21$ amount will be credit.
            May 17, 2020
            Updated by Vithal Budhe
            Still amount is not credited
            Verified Support
            May 18, 2020
            Olymp Trade Customer Care's response
            Dear Vithal, if the bank refuses to find your transaction via ARN, kindly request a full bank statement from the date of withdrawal till nowadays. The statement should contain the payment details and the chosen period of time. Send it to our support team, and we'll request an official document from the aggregator to provide to your bank.

            Best regards, Olymp Trade team.
            May 22, 2020
            Updated by Vithal Budhe
            I am sending statement to your customer support team. After that no revert from team.now total 23 day passed still amount is not credited and no updates
            May 22, 2020
            Updated by Vithal Budhe
            Now I will checked amount is credited.but too many follow-up after that amount is credited.
            Verified Support
            May 26, 2020
            Olymp Trade Customer Care's response
            Dear Vithal, we understand how you feel and we'll be waiting for an update from you about your withdrawal.

            Best regards, Olymp Trade team.
            Please update
            Hi
            Jigar061's reply, Jul 16, 2021
            After how many days you got your money
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              Jack2405
              Apr 30, 2020
              Dec 16, 2024
              This thread was updated on Dec 16, 2024
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              manipulation

              Hi,
              I am trading in olymp trade platform, but it is very smart manipulation. Because in one minute trade i put one dollar, it is immediately executed, but while i go for $100 in one minute trade, it takes few seconds because that $100 had to reduced from my live account.in that few seconds i choose option for buy i have to buy that costly than i put a order, so most of the trade go against us. I[censored] check that most of the one minute...
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              Vikesh sanghotra
              Apr 30, 2020
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              Website: olymptrade.com

              Team olymptrade you people's are really amazing, while i joined olymptrade platform i thought i choosed the best platform for trading which is handled by professionals, but i am sorry to say i did one of the biggest mistake by trading on olymptrade, this is really very irritating while every time the same foolish thing done by professionals, it's more then a month but i still not received my requested withdrawal amount.
              Check attach images of email received from your side.
              Aug 7, 2021
              Complaint marked as Resolved 
              Olymp Trade customer support has been notified about the posted complaint.
              Verified Support
              May 01, 2020
              Olymp Trade Customer Care's response
              Dear Vikesh, your older request is already processed to your card, please use the ARN code that we gave in your local branch, so that your bank could trace your transaction. The withdrawal is already processed from our side.

              Our employee is trying to contact you regarding the other issues, please accept the call ☺

              Best regards, Olymp Trade team.
              May 02, 2020
              Updated by Vikesh sanghotra
              👎👎👎👎👎👎
              Verified Support
              May 04, 2020
              Olymp Trade Customer Care's response
              Hello there! Please, does your concern still take place?

              Best regards, Olymp Trade team.
              May 06, 2020
              Updated by Vikesh sanghotra
              Yes it's still not resolved and I think you people's are unable to do so
              Verified Support
              May 20, 2020
              Olymp Trade Customer Care's response
              Hello, dear Vikesh!

              Our employees have been trying to contact you multiple times. We are still ready to help you with any issue and open for contact from your side.

              Best regards, Olymp Trade team.
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                Rakesh45516911
                from Visakhapatnam, Andhra Pradesh
                Apr 28, 2020
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                I have placed the sell order for 1 hour, after some it's not showing anything and unable to switch to my real account, also unable to see the transactions on my real account, they looted my $56, also they are not responding right now, please help
                Aug 9, 2021
                Complaint marked as Resolved 
                Verified Support
                Aug 12, 2020
                Olymp Trade Customer Care's response
                Hello, Rakesh45516911!

                We are sorry for the late response. Tell us, please, are you still facing this issue? If so, please kindly provide us with your ID number. We would be happy to help.

                Best regards, Olymp Trade team.
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                  Vikesh sanghotra
                  Apr 25, 2020
                  Jun 3, 2023
                  This thread was updated on Jun 3, 2023
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                  money withdrawal problem

                  Website: olymptrade.com

                  It's third time trying to withdrawal money from olymptrade, but every time recieving same answers.
                  But this time you people's changed the format now directly asking for third party e wallet a/c. Maybe this time my bank ready to except the payment but your server is not able to do so, or you people's don't want to transfer directly because you are getting commissions from these ewallet companies....
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                  Debasish7699
                  Apr 24, 2020
                  Resolved
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                  Address: (W.B.)

                  Sir, plese is company sa mere paisa bapash karna ka solution nikalo pls, mere abhi takh approximately - 1.50000/- lakh khatam ho gaye. Ma to sirf hari hui paisa uthane ki chakkar ma is ma paisa lagate gaye our mera paisa jate gaye. Is company na mujha na pahali bar iska koi rulese k bare ma bataya na mujha pata tha. Totally illegal hai, like sartha - baji jaisa hai. Sir mujha to rashte pa lakar khari kar di. Sir is company ko please bandh kijiya india ma.
                  May 28, 2020
                  Complaint marked as Resolved 
                  Olymp Trade customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 27, 2020
                  Olymp Trade Customer Care's response
                  Hello Debasish7699!

                  Agar app nay trading mai lose kia tu acha hai app pehlay demo account mai practice kiray aur apni trading skills ko improve kiray.olymp trade aik reliable or top rated broker hai aur apnay customers ko best trading experience provide kirta hai agar app ko koi aur isdue hai tu app Olymp Trade ki support sai contact kiray [protected]@olymptrade.com.

                  Best regards, Olymp Trade team.
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                    G
                    G Ranganadham
                    Apr 24, 2020
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                    Resolved

                    Address: Fareedpeta, Etcherla

                    Please check payment withdrawal problem
                    Aug 9, 2021
                    Complaint marked as Resolved 
                    Apr 24, 2020
                    Updated by G Ranganadham
                    Payment withdraw not processing
                    Says system error
                    Verified Support
                    Aug 26, 2020
                    Olymp Trade Customer Care's response
                    Hello, dear!

                    Thank you for keeping us informed. Can you, please, provide us with more information regarding the withdrawal issue? Do you still face it? We are always here to help. If any questions appear, do not hesitate to contact our service support via e-mail: [protected]@olymptrade.com or in a live chat on our website.

                    Best regards, Olymp Trade team.
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                      Debasish7699
                      Apr 23, 2020
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                      Dear, sir yeah company eakdam fraud karka mera big amount losees karbaya. Mujha yeh trading company ki kuchbhi pata nahi thi our ma to trading jantibhi nahi thi, mujha apna mobile pa yeah company ki add dikhta tha our maa yeh company ki app akdin mobile pa download kar di, our ma ohi app pa akdin thorasa paisa refill kiya apna bank account as, but ma losees kar di, fir ma ohi losees uthane ki chakkar ma fir refill kiya our fir losees kar di. Aisa losees karta karta ma abhitak mera sab khochuki. Our ak bat mujha to yeh bhi lagti ha ki yeh company totally manually sistem ko chalati ha, so please is company ki pura chun-bin hona chahiya. Our meri jaisa hajaro logo ko is fraud company sa bachana chahiya, because yeh company har koi admi ko yeh sattabaji khal khalna ka liya koi bhi puchtach ka bina khilata hai our paisa lut rahi ha. So, please is company ki pura chan-bin hona chahiya. Our ho sake to sab luti hui paisa company ka tarafh sa refunds di jaya sabko.
                      May 28, 2020
                      Complaint marked as Resolved 
                      Olymp Trade customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 24, 2020
                      Olymp Trade Customer Care's response
                      Hello, Debasish7699!

                      Olymp Trade aik reliable aur Honest trading platform hai aur apnay customers ko best services deyta hai.Olymp trade per buhat sai traders profit bi bhana rehay hain aur aisay traders bi hai ju lose kirtay hain.Trading mai profit aur lose trader kay trading skills per depend kirta hai aur aisay traders jin ka koi trading experience nahi hauta unne kay liay Olymp trade per free demo account bi available hai jiss per trading kir kay app trading ko learn kir saktay hain aur successful trading strategies develop kir saktay hain.isse kay ilawa Olymp trade apnay customers ko educational portal bi offer kirta hai jiss per app trading learn kir saktay hai aur Olymp trade kay educational webinars bi dekh saktay hain.Olymp aik trading platform hai ju apnay customers ko best services deyta hai aur trader profit ya lose apni trading skills ki waja sai kirtay ha i agar app nay lose kia hai tu app pehlay demo account per practice kir kay appnay trading skills improve kir saktay hain.

                      Best regards, Olymp trade team.
                      Apr 24, 2020
                      Updated by Debasish7699
                      Mujha 1bat ager samajh ati ki yeh 1no ka sarth-baji types ki khal ha to ma isma kabhi involved nahi hoti, so pleased mera paisa mujha bapash ki jaye
                      Apr 24, 2020
                      Updated by Debasish7699
                      Is company ko is ma koi bhi customer ko aisa hi involved nahi kar sakhti ha, because online is company ki add jaisa diya gaye isma bahu log meri jaisi fash sakhti ha, So please is company ko India ma Close ki jaye.
                      Apr 24, 2020
                      Updated by Debasish7699
                      Ma 100% bol rahi hu mujha kuch bhi pata nahi tha, Is company ki add dekha kar ma isma paisa laga baitha. Our mujha is company na rashte pa lakar khari kardi
                      Verified Support
                      Apr 27, 2020
                      Olymp Trade Customer Care's response
                      Hello, dear Debasish7699! We've replied to you here: https://www.consumercomplaints.in/olymp-trade-fraud-illegal-c2616937

                      Best regards, Olymp trade team.
                      sir, manay apnay account say 7509.73 amount 04 feb 2021 ko olymp trade may deposit kara tha apnay account [protected]@gmail.com .. dinesh ID[protected] may jo ki ajjtak deposit nahi hua... koi helpline kam nahi karte ha jab app soluctions chato ho... so please check my account details and help me...
                      Olymp Trade Customer Care's response, Apr 29, 2021
                      Verified Support
                      Hi there!

                      Thank you for getting in touch with us. We have passed this information to our support team. Please, if any issues occur contact our service support using any convenient way. You can contact our support team via e-mail: [email protected], in a live chat at our official website, or in direct messages of our Facebook group: https://facebook.com/olymptradecom/

                      Best regards, Olymp Trade team.
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                        Shivendra Singh Chouhan
                        Apr 21, 2020
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                        Resolved

                        Address: NA

                        Without the KYC amount was deducted of $10 and incorrect email address is updated. We need to refund the amount.
                        Aug 12, 2021
                        Complaint marked as Resolved 
                        Apr 21, 2020
                        Updated by Shivendra Singh Chouhan
                        Without the KYC amount was deducted of $10 and incorrect email address is updated. We need to refund the amount. I need to rectify it ASAP.
                        Verified Support
                        Aug 26, 2020
                        Olymp Trade Customer Care's response
                        Hi there!

                        Thank you for reaching out. Your review is very concerning to us. Can you kindly specify your account ID number? We would pass the request to our service support and initiate a thorough investigation of the issue. You can also contact our support team in any convenient way: via e-mail [protected]@olymptrade.com, in the live chat at our official website or in our Facebook group facebook.com/olymptradecom/

                        Best regards, Olymp Trade team.
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                          mhtdobriyal
                          Apr 21, 2020
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                          Resolved

                          Address: uttrakhand

                          Sir I have a issue 13 April we have 10 dollar credit to my account but yet he was not credit in my account and 16 April again automatically your site will be hack my account and 10 dollar will be deduct for my card kindly resolve that where is bug how it will be deduct automatically .
                          Aug 8, 2021
                          Complaint marked as Resolved 
                          Verified Support
                          Aug 26, 2020
                          Olymp Trade Customer Care's response
                          Hi, mhtdobriyal!

                          We would like to thank you for bringing this to our attention. Please specify your account ID number to determine how we can provide you with a solution.

                          Best regards, Olymp Trade team.
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                            Ajay Mahabir
                            Apr 21, 2020
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                            Every time i start thinking finally, now it's all over, olymp starts implementing new changes. I'm so tired of this. Your profile settings have moved from left to right, your status is no longer vip, it's called expert now, please check out olymp forex trading via mt4. Can they finally calm down and stop changing all these things one after another! It's ok when its all about implementing new tools and indicators, but i don't like looking for new locations of my settings and stuff like that.
                            Apr 29, 2020
                            Complaint marked as Resolved 
                            Well, I'm really the kind of person who gets used to something and any change leads to the fact that I need to get used to it again and I'm wasting my time on it. I've expressed my emotions, I guess it really doesn't make such a huge difference. Especially since it's such trifles against the background of how much useful the company gives its clients.
                            Olymp Trade customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 21, 2020
                            Olymp Trade Customer Care's response
                            Hi, dear!

                            We understand exactly how you feel, because employees have to get accustomed to new changes, too. We are constantly making the platform more convenient for users. New implements are made only after several tests, and we check the users' feedback along the way. Please, take some time and try trading on demo for a while. We are sure, you'll appreciate the new interface and improved platform performance. Your trading will surely become even more pleasant!

                            Best regards, Olymp Trade team.
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                              PARTHIPAN GUNASEKARAN
                              Apr 16, 2020
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                              Address: India

                              Hi... On 16/02/20 olymp trade has duducted rs.2294 from my bank account without any authentication or authorisation. Immediatly i spoke to olymp trade customer support and they said that we will ask our finance team to check on this..

                              Similarly i called my bank and checked about transaction where they advised that olymp trade terms and conditions includes that "olymp trade can duduct amount without any authorisation from customer account". No otp or 3d pin required.

                              This is really strange and i am waiting for olymp trade finance team update. If i not get any update within 24 hrs, i have to block my debit card as well deactivate my olymp trade account
                              Id:58853811
                              May 18, 2020
                              Complaint marked as Resolved 
                              Olymp Trade customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 17, 2020
                              Olymp Trade Customer Care's response
                              Hello, dear!

                              Thank you for reaching out. We've studied your request to our support team.

                              The situation that happened to you is called overdraft. It may happen when your bank sees the transaction from us as your payment instead of ours. Usually, the deducted amount is credited back to your bank account within 5 working days. Sir, we are kindly asking you to wait and contact us if you do not receive the funds.

                              Please, do not worry and don't hesitate to contact us if you have any questions!

                              Best regards, Olymp Trade team.
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                                Vignesh Madhu
                                Apr 15, 2020
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                                I had made a withdrawal of 63.33$ which was said that olymptrade has deposited to my vank account via oct method. But I have not yet recieved the money and they are not providing me the swift copy of the transaction
                                Aug 8, 2021
                                Complaint marked as Resolved 
                                Verified Support
                                Aug 26, 2020
                                Olymp Trade Customer Care's response
                                Hello, Vignesh Madhu!

                                Thank you for letting us know know about this situation. Can you kindly provide us with you account ID number? We would be happy to assist and pass your complaint to our support service.

                                Best regards, Olymp Trade team.
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                                  DR 67
                                  Apr 14, 2020
                                  Jun 10, 2023
                                  This thread was updated on Jun 10, 2023
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                                  two factor authentication

                                  I have recently updated two factor authentication by google authenticator app and unknowingly i have uninstalled the app and i have lost the backup code and there is no way i can login to my account. So please help me with this issue as there is a email address and phone number i have updated try to recover my account through any one of those. And the website of olymp trade does not have any option to recover my account and also there is...
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                                  Vikesh sanghotra
                                  Apr 11, 2020
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                                  money withdrawal issue

                                  It is now two times when i didt able to recieve my money even after 13 days and bank refusing about any kind of payement sent by you it is now two times when i didnt able to recieve my money even after following up so long on emai & chat, my bank refusing about any kind of payement sent by you what should i do now this is a kind of worst service, at deposite time they take it in just 5 minutes but when you withdraw it they say to wait till...
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