Claimed

Olymp Trade Complaints & Reviews

4
Last updated May 10, 2024
Complaints 1511
Resolved
1102
Unresolved
409
Quick Links
Statistics
Share
Contacts

File a complaint to Olymp Trade

Having problems with Olymp Trade?

File a complaint and get it resolved by Olymp Trade customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Olymp Trade reviews & complaints page 75

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
Madhup Adisan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

how can I deposit bitcoins?

When i started trading on olymp trade, i made a small deposit from the card. Now i want to start trading seriously and i want to deposit bitcoins so i could withdraw my profit later on also in bitcoins. However, i don’t see bitcoins as a deposit option. I know for sure that it’s possible to deposit bitcoins, i read about it on the forums that some people did so. How can i do it?...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Khare Raina
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

why are different assets available at different times?

Please advise why during the different time there are different assets available? Sometimes when i want to trade certain asset it has too low payout ratio, and sometimes it is unavailable for trading at all. I like to trade during the weekends when i have a lot of free time, but neither euro or pound are available at that time. Is it so, because i have a too-small deposit?...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Vivaan L.
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

how can i withdraw my money?

I had problems with the money withdrawal on olymp trade. But let me start from the beginning.
I made 30 dollars deposit on olymp trade. At first, i didn’t trade them, i was trading on the demo account, but then i learned how to trade and started trading on real money. I made almost 50 dollars in a month and decided to withdraw my 30 dollars in order not to lose them.
I requested a withdrawal to the card, the same way i made...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Karan0102
from Vellore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

why haven't my funds arrived yet

I started trading on this platform not long ago. At first i deposited $50, and managed to receive a profit of $20. So i wanted to withdraw these 20 bucks in order to check the whole withdrawal system. That said, i requested withdrawal to my credit card, and did everything strictly according to the website. However, the second day is coming to an end already, and my funds still haven't arrived. I visited the online bank cabinet, and there...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
Indrajit7
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

why did they charge me $ 10

In fact, I'm currently not trading with Olymp Trade. I decided to take a small break, because studying doesn't really leave me much time for that. I've heard though that Olymp Trade might charge commission fees after half a year of inactivity. A month ago it was just half a year, and they charged me $10. It's OK, but I don't understand why they've charged me another $10 today, it's been just a month since then?!...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Rohit9827
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

after 95 days withdraw money not receive in bank

Address:Rewa, 486001

My olymp trade I'd 35409125 I withdraw request[protected]$ . After 95 days not money receive in bank . Olymp trade not send my money and say wait 5 days our aggregator talk to your bank but be 95 days not refund my withdraw money. This is fraud company and ban of this company.
Please help me

Rohit singh
Mail. Rohitsingh.[protected]@rediffmail.com...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
3 Comments
Report
Copy
A
Anuj goel84
from Agra, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money did not get yet!

Address:1088, New Patel Nagar, Panchsheel Nagar, Uttar Pradesh, 245101

I anuj goel and i am registered with olymp trade and i requested for 10$ from olymp trade but i did not get 10$ yet and i asked many times from there but no response yet from there. My bank says that there is no money transferred from olymp trade and i send documents like a bank account statement as they wants. So please help me in this matter.

With regards
Anuj goel...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dibyendu Reyansh Banerjee
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

withdraw

Address:James Street Kingstown, +91

Made a withdrawal request on 11th of july... It's almost 14 days... Still i didn't received the amount... They provided a arn to contact my bank... Bank don't even know about arn.. Neither the support team is helping... Used the same card for withdrawal... Usually it takes 5 working days... Please do the needful so i that i can continue my trading on olymtrade otherwise i have to close my account...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
P
Pintu Gouda
from Mumbai, Maharashtra
Mar 30, 2023
This thread was updated on Mar 30, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

they block my account and not give me my full money

When i loss at that time they not verify my account and when i am starting gain profit they block my account and when i contact customer support they told me that i violates their policy and simply they block my account and they give me money which is nearly less than around 70000 ₹.
I submitted all the documents but still they block my account.
So i request all of you that don't trade in olymp trade it's a fraud platform...
Helpful
50 other people found this review helpful
50 found this helpful
5 Comments
Report
Copy
U
Uthkarsh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

why are fees on forex always different?

Hey there, i've noticed that the deal opening fees on forex are always different. And whereas one can still see the amount of this type of fees before opening a deal, the fee for moving a deal to the next day is completely invisible. Why can't i see how much money i will be charged for moving an order a day later? This situation does not suit me. I'd like to know how you explain that....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sunilrongali
Report
Copy

cheated me.

Address:530028

I have requested for withdrawal of amount of 30$ on june 1st, till date, i never got my amount back. It has been almost 50 days.
When i call them, they gave me arn number and inform they asked me to inform bank to know the status of arn number. But, my bank didnt even know about arn number.
I informed the same to olymptrade, then they asked me to provide bank statements.
I provided them from may 15th to june 14th —...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
C
Chirag Amryt
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

how I can top up my account with astropay card?

I'd like to top up my account with astropay card, but there's no such option among payment methods. Could it be that you cancelled it? I read in one of the reviews that you used to support this payment method, there's even a screen to prove it. To me, this method is the most convenient. Could you please tell me what i should do for that?
I will be grateful for your answer....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
Khatushayam
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cheating

Address:Sarwara Nagar, Near Royal Enfield, 249201

Demo count mai to bahut acche se income hoti hai but real account mein last moment par loss ho jata hai yeh to cheating hai... Jis time par damo account mein profit hota hai usi time par real account mein loss hota hai... Tu kya aap bata sakte hain ki esa kyu hota hai please give me answer... Mera ab tak 30 euro ka loss ho chuka hai.. So please please give me answer...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Siddharth A.Along
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

how can I choose the multiplier

Hey there!
I'm trading on a Forex platform. As far as I know, it allows to choose how much the amount will increase that I allot for a deal (the multiplier feature). Yet in my case it is determined automatically. It's just that before opening a deal, I see the multiplier that I'm going to have, and I can either accept the deal or cancel it. What's the matter, why cannot I actually choose the multiplier?...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jeishelle Pantaleon
Jun 10, 2021
This thread was updated on Jun 10, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

inactivity fee has been charged

Address:744 TANTIONGCO STREET PANTOK, SAN GUILLERMO MORONG, RIZAL, 1960

Hello, i don't know when is the last time i used the olymp trade and due to my inactivity the charged 10usd on my account.

I understand that its a company policy, i am no longer interested to trade and i don't even remember my account. Is that possible for you to cancel or delete my account, so for the next 180 days that i am not active, they will not charge me again.

Hope it will make sense, if you need some...
Helpful
9 other people found this review helpful
9 found this helpful
5 Comments
Report
Copy
R
Rakesh3003
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my first withdrawal

Hey there! I've been trading with you for already 2 months. Yesterday, i decided to make my first withdrawal. I did it in the evening, but the money still hasn't arrived. I requested withdrawal to the very same card i had previously made a deposit with, what's the matter? Why does it take the funds so long to arrive? And will they actually arrive at least?...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jazzgopi
from Bellary, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

withdrawal

Address:6-79/2 jm road d5th cross kodikal mangalore, Dakshina Kannada, Karnataka, 575006

Hello,

I am frustrated its been more than 45 days still I dint receive my money, I made a request to withdraw 10$. I have sent my bank statement thrice.Nothing has been done from your side each and every day your support people ask me to wait for 3 to 5 days . Please look into my issue if not I dont have option rather than taking legal action against your company....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
P
Pawan Vishiu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I'd like to withdraw the income directly to my credit card

I topped up my account by means of an electronic wallet skrill about a month ago. Since then, I've increased my deposit minimum twice. Now, I'd like to withdraw the income directly to my credit card, since skrill requires transferring money to the card in any case, which means additional commission. But the point is I just cannot do it! The site says I can only transfer money to that very same skrill account, no other way. What's the matter?...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
Rahul Arshanee
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mobile platform.

Hello there! I've got a question concerning the mobile platform. Why does it lack some indicators available on the main platform, namely the one I'm trading with on my PC? I prefer having lots of indicators opened at the same time, they act kinda like filters to each other, which makes the signals more accurate. It'd be great if the mobile platform also had lots of indicators at place. When are you planning to add the rest of them? Thanks...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
V
vasanth ravichandran
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

olymp trade - amount debited from my account without my permission

Identifier :43190339

The amount Rs.2083 has been debited from my account on 10/jun/2019 without my knowledge and the same case happen in my account on 06/Jun/2019 the amount of Rs.2082 debited from my account without my knowledge and the amount is credited on the same day .But the amount debited on 10/jun/2019 is not credited in my account. I have attached the screenshot....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy