Three days ago i topped up my account with $10 but received no bonus, which was supposed to double my deposit. And the point is, i fulfilled all the conditions that were stated in the promotion! More particularly, i made a deposit right after creating an account, it could hardly have passed more than an hour after the registration. However, i didn't receive the bonus anyway. There are only $10 in my account, those $10 that i actually deposited. What's wrong, why hasn't olymp trade awarded me with a bonus?
Oct 1, 2019
Complaint marked as Resolved Ahh, I didn’t notice that this doesn’t work for small amounts like $10. OK. I’ll try to either make more out of my $10 or next time replenish with at least $30.
Olymp Trade customer support has been notified about the posted complaint.
Verified Support
Sep 30, 2019
Olymp Trade Customer Care's response Hello!
The 100% bonus is activated if you deposit from 30$ during one hour after registration. However, the regular deposit bonuses are still valid for you starting from the deposit amount 30$. The bonus amount is shown on the deposit page https://olymptrade.com/cabinet#tab=recharge
Best regards, Olymp Trade team.