Olymp Trade Complaints & Reviews

Address: AT POST EKLARA 43201 eklara india

My email login account is - [protected]@gmail.com
mobile number - [protected]
my name - aditya sunil khare
from india

Olymp Trade customer support has been notified about the posted complaint.

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Olymp Trade Customer Care

Oct 17, 2023

Verified Support

Hello, Aditya sunil Khare.

Thank you for bringing this to our attention. We would like to solve the pending for you. To do so, please provide us with your account ID in the comments section. With it, we can track the case.

Awaiting your response.

Best regards, Olymp Trade team.

Best regards, Olymp Trade team.

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The situation: I discovered here marketplace. It's kinda weird because I have been trading with this broker for quite a long period and I have already got acquainted with all its services, but as it turned out, not all of them fell under my attention, hahaha.
So, after I discovered the marketplace I started to poke around it to find something fascinating, something unique, you know.
And here's the grail: paid strategies.
You may state that it's pointless while it can be easily comprised by your own, but no, I like testing something that others devise and release.
I acquired a "Friday" strategy which seemed to be a good substitution for my tailor made one, it's based on the EMA and I basically adore moving averages. Nevermind.
It was 40 days ago.
You know what? I 10 days trade without it and can't understand where it vanished. This strategy simply disappeared. Was I disappointed? Surely!
I wait for the resolution, I don't know what's going on here...

Oct 19, 2023

Complaint marked as Resolved

Somebody give me slaps... I was so silly not reading the precise conditions for using these strategies. As it turned out, they are available in the form of subscription for 30 days and then you need to prolong. Oh my gosh, thank you olymp trade for clarification.

Olymp Trade customer support has been notified about the posted complaint.

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Olymp Trade Customer Care

Oct 16, 2023

Verified Support

Greetings, Kusika Patel.

Thank you for sharing your experience. We are glad that you have written to us. Yes, its true that there is a Market feature in Olymp Trade where you can purchase trading signals, strategies, and more which can assist in your trading. When you purchase any feature/product in the market, you will be asked how long you would purchase it for and if you want it to auto-renew. If you did not click the auto-renewal feature, the subscription will end after the period you chose.

It is important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. To do so, please leave us your account ID in the comment section.

We are awaiting for your reply.

Best regards, Olymp Trade team.

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Olymp Trade Customer Care's response, Oct 20, 2023

Verified Support

Greetings, Kusika Patel.

We are so happy that we have been useful to you. We understand that sometimes there would be some confusion around trading. But we are glad that you have reached out to us. We are here to answer any question that occurs to you along your trading journey.

Please let us know if you have any further questions.
Best regards, Olymp Trade team.

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I explored thoroughly the trading conditions at Olymp Trade and the customers' feedback. No need to mention that I am a beginner and I was looking for a platform that would give me an opportunity to trade, and eventually make small profits all while I am learning and improving my trading skills.
The main reason why I joined Olymp Trade is because it was considered a beginner-friendly platform, which proved to be one. Also, I liked that they offered ready-to-use trading strategies and they said they would provide me with trading signals.
However, no trading signal was given to me even though I had been trading for a week. I don’t understand clearly those statuses, do I need to reach a certain status to open up this feature?

Oct 20, 2023

Complaint marked as Resolved

Alright, I get it now. I needed to activate this feature for trading signals. In my defence, it was not written anywhere, or maybe I missed it. Anyway, it is available even for the starter status, so I activated it and started receiving signals. It feels good that they delivered whatever they promised. If you have a similar issue like I had, you need to activate Trading signals in the Settings menu, under the Notifications tab. By default, this feature is turned off. You need to turn it on.

Olymp Trade customer support has been notified about the posted complaint.

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Olymp Trade Customer Care

Oct 17, 2023

Verified Support

Greetings, Munaf Chokshi.

Thank you so much for choosing Olymp Trade. Indeed, it is a platform that can help you enhance your trading skills while also being beginner-friendly. Regarding the trading signals, they are placed in the Market as real-time trading signals from the company's analysts. You can purchase this to help in your trading. However, there are also free signals where you can see at the bottom left side of the platfrom if you are trading using a web browser.

We wish you success in your trading!

Best regards, Olymp Trade team.

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Olymp Trade Customer Care's response, Dec 28, 2023

Verified Support

Greetings, Munaf Chokshi.

Thank you for marking this as “Resolved”. We are glad that we have answered your question. We value your input and encourage you to let us know more details about your experience with us.

Best regards, Olymp Trade team.

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Hi
Team 24 hours completed but not received amount to my trading account .my 2 Deposit transaction is pending 1st INR 700 at 6.42 pm on 10/10/2023 and then 2nd transaction is pending INR 700 at 7.28 pm on 10/10/2023 please Credit my balance in olymp trade account totally INR 1400

Olymp Trade customer support has been notified about the posted complaint.

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Olymp Trade Customer Care

Oct 13, 2023

Verified Support

Greetings, Rajnishsinghujjain.

We understand your disappointment. It is important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. To do so, please leave us your account ID. We can track the pending for you with it.

We are waiting for your reply.

Best regards, Olymp Trade team.

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I have been struggling with the platform, trying to select instruments that are not FTT to trade, but I cannot find a way to switch the FTT off. I don't really know how to trade the FTT and I want to switch back to the normal forex. Or is it that these are the only instruments available to trade? I am actually tired of trying to figure this out and maybe it is time to find assistance from someone more experienced. Maybe I could also learn to trade the FTT, if it is profitable.

Oct 14, 2023

Complaint marked as Resolved

Well, yeah, I got the help I needed, and I can now easily switch from FTT, to Forex, to stocks even. That's just nice. Additionally, I got more information on FTT and it is really interesting and profitable. I was also shown the blog, which has a lot of articles that will help me become a better trader. All is great here.

Olymp Trade customer support has been notified about the posted complaint.

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Olymp Trade Customer Care

Oct 11, 2023

Verified Support

Greetings, Arav Gaba.

Thank you for your feedback. We are thrilled to have you as part of our big community! We strive to provide the finest trading conditions including a strong platform, popular assets, useful customer support, and a quick withdrawal processing time.

Olymp Trade offers Fixed Time Trade, Stock, and Forex. They are interesting and promising trading modes. At Olymp Trade, you can switch from one to another trading mode in one click. You can do that easily by clicking on any asset. Under the asset, there are 3 tabs called Fixed Time, Forex, and Stocks.

If you are open to discussing your experience further, please call/email us.
Best regards, Olymp Trade team.

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Olymp Trade Customer Care's response, Oct 18, 2023

Verified Support

Greetings, Arav Gaba.

We are so happy that we have been useful to you. We understand that sometimes there would be some confusion around trading. But we are glad that you have reached out to us. We are here to answer any question that occurs to you along your trading journey.

Please let us know if you have any further questions.
Best regards, Olymp Trade team.

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Olymp trade has a very appealing infrastructure in terms of trading on the financial markets.
It’s a great place to trade, or invest, as the broker provides forex, FTT and stock mode, which is very unusual for a broker.

Probably the most confusing thing that I encountered during my first trading time here is that I can’t find the spread information anywhere. And without the spreads I just can’t trade because I don’t know how much it will cost me in the end.
I found commission info but where the hell are spreads?

Oct 13, 2023

Complaint marked as Resolved

Sorry Olym[p trade guys. I should have done my due diligence beforehand and found out that Olymo trade is a pure commission-based broker. Which means you have to pay only one time when the deal is closed. And if I’m not mistaken those who trade stocks don’t have to pay at all if the deal is not closed in profits. Nice system btw.

Olymp Trade customer support has been notified about the posted complaint.

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Olymp Trade Customer Care

Oct 11, 2023

Verified Support

Hi, there Abbas_Kumar.

Thank you for your review. We are glad to say that we only charge the commission on the forex trading mode. And this amount is small compared to other commissions and spreads. Wish you a lot of success!

Best regards, Olymp Trade team.

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Olymp Trade Customer Care's response, Oct 19, 2023

Verified Support

Greetings, Abbas_Kumar.

We are so happy that we have been useful to you. We understand that sometimes there would be some confusion around trading. But we are glad that you have reached out to us. We are here to answer any question that occurs to you along your trading journey.

Please let us know if you have any further questions.
Best regards, Olymp Trade team.

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I am a seasonal trader. What I experienced in olymp trade's platform is even more shocking.

The manipulation is not happening just in the last 1 to few seconds, but they even manipulate the candle time.

I will share my experience here so people know what they are getting into.

I placed a trade at an exact start of a new candle that is the 59th second if the candle, which means the trade should...

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I think this platform might be manipulating or showing you the wrong prices for people to lose money! I opened up an account on this platform, deposited some money and I was basically getting ready to trade. I skipped the demo trading platform cuz who needs that if youve been trading for over a year?
Anyway i check the assets, some cryptos here, some forex there, but really, i was interested in stocks. I look at some stocks and I see Novartis. A big pharmaceutical company, It suited my portfolio and what I had in my mind related to my framework. But the prices are not showing correct. I see some price on the asset's chart, but then I googled the company and it is giving me a whole different price! How can this happen? if you cannot even show the right prices for a financial asset, how are you expecting us to make profit off that asset?

Oct 10, 2023

Complaint marked as Resolved

You have no idea how dumb I am. I was checking out the stock in CHF, which is swiss franks, because the stock is trading on several stock exchanges, some of them are in Europe, and in the United States. They were showing me the stock from the United States, so the price is denominated in US dollars, but the ones which are traded on European exchanges are priced either in EUR or CHF. So I kinda blew it there. Anyways, i checked the American stock exchange version of the asset and it is all correct, there are no problems on the platform, I was just checking out the wrong thing, that's all.

Olymp Trade customer support has been notified about the posted complaint.

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Olymp Trade Customer Care

Oct 9, 2023

Verified Support

Greetings, Cyavana Bhave.

It's a pity that you have made this conclusion. Olymp Trade is a trustworthy and certified broker. Olymp Trade is regulated by Vanuatu and is a member of FinaCom & FMA as in https://olymptrade.com/pages/regulation/. We would not do anything out of the rules that caused us to lose our certification.

Regarding price charts, on different trading platforms, quotes may differ on several points. This is due to different suppliers of quotes and different ways of pricing. Nevertheless, the tendency of price behavior on the charts of different trading platforms should not differ significantly.

You can view the history of quotes on our platform. To do this, please go to the "Help" section on the platform and select the "Assets" menu. After choosing the asset that you want to check, you can find the information on quotes under the "Quotes History" sub-menu. There, you can select the date and time of the quote which you would like to check.

Best regards, Olymp Trade team.

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Olymp Trade Customer Care's response, Oct 11, 2023

Verified Support

Greetings, Cyavana Bhave.

We are so happy that we have been useful to you. We understand that sometimes there would be some confusion around trading. But we are glad that you have reached out to us. We are here to answer any question that occurs to you along your trading journey.

Please let us know if you have any further questions.
Best regards, Olymp Trade team.

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I have read in some reviews about this company that broker provides several trading modes. And that all of them available on broker's platform and that you can switch between them directly in the platform menu.
Moreover, I read on company's website that these modes are still available.
But unfortunately I have not been able to find this switch for several hours. It seems that this is not true and there are no additional trading modes. I am thinking about closing my account. Apparently the platform doesn't have what I was so interested in.

Oct 13, 2023

Complaint marked as Resolved

Looks like I rushed and wrote the wrong information. The thing is that I didn't understand where exactly to switch these modes. It turns out that it should be done in the menu where deals are managed. I apologize. All modes are available and they work fine.

Olymp Trade customer support has been notified about the posted complaint.

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Olymp Trade Customer Care

Oct 9, 2023

Verified Support

Greetings, Bijoy Dara.

Thanks so much for sharing your experience with us. Yes, at Olymp Trade, you can switch from one to another trading mode in one click. You can do that easily by clicking on any asset. Under the asset, there are 3 tabs called Fixed Time, Fores, and Stocks.

If you are open to discussing your experience further, please call/email us.
Best regards, Olymp Trade team.

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Olymp Trade Customer Care's response, Oct 18, 2023

Verified Support

Hi, Bijoy Dara.

Thank you for marking this as “Resolved”. We are glad that we have answered your question. We value your input and encourage you to let us know more details about your experience with us.

Best regards, Olymp Trade team.

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I don't trade on this platform for a very long period, so sorry in advance if I write something wrong.
However, the overall concept this broker carries out, all these different trading modes, surplus of trading instruments seems to be fascinating and promising.
Proceeding to the matter of my letter, I should say that I was trading on the platform for a week only and accidentally started to notice that my deals were opening and closing with a speed of a lightning bolt. Some of them were closed in plus and that's a plus, hahaha, but others are usually closed in red.
I just click the button when I want to place an order, and then, within a couple of seconds, the order is closed.
Now I'm suspecting there's really something wrong with the platform otherwise I have no idea how to explain that.
If someone has also encountered this problem, let me know...

Oct 11, 2023

Complaint marked as Resolved

Daaaamn... Thank you olymp trade team for clarification, silly me. I mentioned the exuberance of trading instruments not for a reason! How could I dare not to get that I utilized quickler... I didn't even think of it, I was convinced it's a classical trading mode. Next time I'll be way more attentive.🙏

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Olymp Trade Customer Care

Oct 9, 2023

Verified Support

Hello, Pandu Sarai.

Thank you for your feedback. We are thrilled to have you as part of our big community! We would like to make trading interesting and enjoyable. We have built a big community for this reason. If you have any questions, you can easily find support.

Regarding your case, we believe that you accidentally traded in the Fixed Time Trade mode with the Quickler asset. Or you are trading with small timeframes (under one minute). These are specified for quick executions because they are small timeframes. If you do not like them, you can use longer timeframes or trade with Forex mode.

Please let us know if you have any further questions.
Best regards, Olymp Trade team.

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Olymp Trade Customer Care's response, Oct 18, 2023

Verified Support

Greetings, Pandu Sarai.

We are so happy that we have been useful to you. We understand that sometimes there would be some confusion around trading. But we are glad that you have reached out to us. We are here to answer any question that occurs to you along your trading journey.

Please let us know if you have any further questions.
Best regards, Olymp Trade team.

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I don’t know. I really liked their old promotion system with all the promo codes. Sure, it wasn’t the best bonus scheme of all, but the new system where you won’t have any bonuses at all, seems a bit weird for me.
Maybe I am too old and can’t take changes but I would prefer to have extra money due to the promotion.
I think that Olymp Trade made a mistake by removing the promotion completely and not introducing anything in exchange.
Marketing team should do better.

Oct 9, 2023

Complaint marked as Resolved

Apparently I have misconstrued the whole thing. Olymp trade will introduce a new status system instead of the promo codes. That's a completely different story. Sorry for grumbling guys.

Olymp Trade customer support has been notified about the posted complaint.

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Olymp Trade Customer Care

Oct 5, 2023

Verified Support

Hi, RohitGupta2

Thanks so much for sending the feedback regarding the bonus system. Olymp Trade increased profitability. It is an upgraded account system with the benefit of no more bonuses, greater flexibility, and maximized returns. With upgraded, bonus-free accounts, traders can fully maximize their gains.

Wish you a lot of success!
Best regards, Olymp Trade team.

Thanks so much for your positive feedback and good vibes. Olymp Trade is going through increased profitability. It is an upgraded account system with the benefit of no more bonuses, greater flexibility, and maximized returns. With upgraded, bonus-free accounts, traders can fully maximize their gains.

Wish you a lot of success!
Best regards, Olymp Trade team.

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Olymp Trade Customer Care's response, Oct 11, 2023

Verified Support

Hi, RohitGupta2.

Thank you for marking this as “Resolved”. We are glad that we have answered your question. We value your input and encourage you to let us know more details about your experience with us.

Best regards, Olymp Trade team.

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The timeframes are very limited here. I don't have much experience, so I could be wrong, but how do people trade with so few timeframes available? Or is it that my own app is broken and I cannot toggle between the timeframes right? I think this is a basic thing that a broker has to get right especially on a proprietary platform. Or else, I think brokers should just make available the MT4, or some other trusted platform instead of providing half services.

Oct 27, 2023

Complaint marked as Resolved

I'm really sorry about my earlier statement. I didn't do it right. The platform has timeframes even down to seconds. That is the lowest timeframe I have ever seen which is impressive. I apologize for the mis information, but there are a lot of timeframes to work with here.

Olymp Trade customer support has been notified about the posted complaint.

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Olymp Trade Customer Care

Oct 2, 2023

Verified Support

Hello, Varun_Na.

Thank you so much for taking the time to provide feedback. Currently, FTT trading mode has many timeframes from Quick (under 1 minute) to Timer (under 23 hours). Or you can choose the time as you wish.

Olymp Trade strives to provide the finest trading conditions. And with our own platform, we are free to provide these benefits to our users.

Best regards, Olymp Trade team.

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Olymp Trade Customer Care's response, Dec 28, 2023

Verified Support

Hello, Varun_Na.

We are so happy that we have been useful to you. We understand that sometimes there would be some confusion around trading. But we are glad that you have reached out to us. We are here to answer any question that occurs to you along your trading journey.

Please let us know if you have any further questions.
Best regards, Olymp Trade team.

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Address: Mustafa manzil near kdmc kalyan west maharashtra

I deposited 500 dollars in olym trade account with email id [protected]@gmail.com and due to non trading activity my account blocked already 7 days pass and still my account is blocked and in customer care no one directy communicate clearly what is the status can you pls unblocked my account then I will strart trading pls do something your platform is big is that happeninfg like this no one trust any update email me [protected]@gmail.com
And call me mob no [protected]

Olymp Trade customer support has been notified about the posted complaint.

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Olymp Trade Customer Care

Oct 2, 2023

Verified Support

Greetings, Badsha @866.

We understand your disappointment. It is important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. To do so, please leave us your ID account in the comment section. We can investigate the case for you with it.

We are waiting for your reply.
Best regards, Olymp Trade team.

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It seems like olymp trade is in the process of implementing the new percentage scheme. They want to offer the highest yield on the market.

Right now I got a notification on the platform that I have an increased yield, but when I gladly tried to trade fixed time trading mode it turned out there is no high yield whatsoever. Or it is available for a couple of assets at best.
I don’t think olymp trade is cheating me, but I am struggling to understand what is happening.

Oct 3, 2023

Complaint marked as Resolved

My bad. I suppose this increased profitability rule is for two or three assets at a time. At least it is like that for this moment. props to the support team for explaining me this detail. Hopefully the broker will expand it on more instruments in the near future.

Olymp Trade customer support has been notified about the posted complaint.

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Olymp Trade Customer Care

Oct 2, 2023

Verified Support

Hello, dear Mohun K.

Thank you for reaching out. We value your input and encourage you to let us know more details about your experience with us. We are glad to tell you that Olymp Trade increased the profitability for all statuses. Here we have
- The Starters will increase from 82% to 85%.
- The Advanced will increase from 85% to 89%
- The Experts will increase from 92% to 93%
We hope you like the new profitability scheme. If there's anything else we can do to help, please let us know.

Best regards, Olymp Trade team.

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Olymp Trade Customer Care's response, Oct 5, 2023

Verified Support

Greetings, Mohun K.

We are so happy that we have been useful to you. We understand that sometimes there would be some confusion around trading. But we are glad that you have reached out to us. We are here to answer any question that occurs to you along your trading journey.

Please let us know if you have any further questions.
Best regards, Olymp Trade team.

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You know why I adore working with this company? They have transparent objectives, plan for development and they never forget about their clients and ready to give them an aid regardless of how tough the situation is.
Still, sometimes I have such hardships which I can't drown out.
This is exactly such kind of situation.
I realized that this "step-by-step" path to obtain a new status was tedious as hell, so I decided to pick a more convenient way to get maximum benefits.
Yeah, the marketplace... That is, I thought like it would be way easier to issue a subscription on status rather than spending time accumulating these Xps.
The point is when I tried so hard to find where to buy this subscription in their desktop platform, all my efforts were in vain. I couldn't do it whatsoever. Why did they promise me the otherwise? Was I misguided? Olymp trade, don't get me upset and vexed 😠

Oct 3, 2023

Complaint marked as Resolved

I must take my words back. Silly-head couldn't read terms and conditions attentively, lol. Thanks olymp trade for clarifying me on this matter, I didn't really know that the subscription could be issued only using web trading platform, not a desktop one. Now I know how to act.

Olymp Trade customer support has been notified about the posted complaint.

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Olymp Trade Customer Care

Sep 27, 2023

Verified Support

Greetings, Aarav_Patel.

Thank you for taking the time to provide a comment, your opinion is valued greatly and it helps us maintain an excellent standard of service to our traders. We strive to provide the finest trading conditions including a strong platform, popular assets, useful customer support, and a quick withdrawal processing time. We are so happy that you agree with us.

Olymp Trade offers Fixed Time Trade, Stock, and Forex. They are interesting and promising trading modes. We think that with a little practice, you can be a pro trader in no time.

Regarding the subscription, we are glad to inform you that you can buy it on the “Market”. Please go to Market, then Trading Conditions. You will find a subscription for all statuses.

Best regards, Olymp Trade team.

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Olymp Trade Customer Care's response, Oct 6, 2023

Verified Support

Greetings, Aarav_Patel.

We are so happy that we have been useful to you. We understand that sometimes there would be some confusion around trading. But we are glad that you have reached out to us. We are here to answer any question that occurs to you along your trading journey.

Please let us know if you have any further questions.
Best regards, Olymp Trade team.

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I deposited 100 dollars in my account in 31st August. With the request no of [protected].

But i only got deposited only 36.26 dollars in my account. And the request no of 100 dollars also missing from transaction.

I have already mailed to
[protected]@olymptrade.com
[protected]@olymptrade.com
[protected]@olymptrade.com
[protected]@olymptrade.com

Have done live chat in olymp but only response i am getting is it is already forwarded to concerned departmet.
It's already been 23+ days but i am getting no response from their side and they only telling to wait more and more.

Sep 27, 2023

Complaint marked as Resolved

Finally after 27 days today i got my amount. It's shit of a service. Can you even imagine waiting 27 days.

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Olymp Trade Customer Care

Sep 25, 2023

Verified Support

Greetings, Pratyush mahala.

We understand your disappointment. It is important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. To do so, please leave us your ID account in the comment section. We can track the pending for you with it.

We are waiting for your reply.
Best regards, Olymp Trade team.

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pratyush mahala's [Complaint's author] reply, Sep 26, 2023

64834017
I have given the Id and please do not tell me to wait more and more please.
It's already been 26 days. Since my payment

Olymp Trade Customer Care's response, Sep 26, 2023

Verified Support

Greetings, Pratyush mahala.

We understand your disappointment. It is important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. Thank you for sending us your ID account. We have passed your case to our financial specialist. They will work from their end and contact you shortly.

Best regards, Olymp Trade team.

Olymp Trade Customer Care's response, Sep 27, 2023

Verified Support

Greetings, Pratyush mahala.
We are sorry to hear you had such a frustrating experience, but we really appreciate you bringing this issue to our attention. We would like to provide a quick payment method. However, it may depend on other external parties as well. If you would like a faster transfer, you can consider USDT.

Best regards, Olymp Trade team.

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I made a deposit of 700rs yesterday morning but still not appeared in my trade account.
Request I’d
[protected]

Olymp Trade customer support has been notified about the posted complaint.

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Olymp Trade Customer Care

Sep 25, 2023

Verified Support

Hi, Venkat2002.

Thank you for bringing this to our attention. We would like to solve the pending for you. To do so, please provide us with your ID account in the comment sections. With it, we can track the case.

Waiting for your response.
Best regards, Olymp Trade team.

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Guys, I recently started trading in FTT mode. No need to mention that I am new here, but I got curious about this pretty new trading style for me. It looks easy at first glance but, it’s not that easy I admit 🙂
However, I studied the guide pretty closely, since I had no prior experience and also explored a bit more online to find a working strategy for this type of trading. I came to the conclusion that the main factor here is the return yield you get from a trade and those articles were suggesting to trade with a profitability larger than 80%. I was surprised when I opened my account again to see that the profitability on my favourite pair NZD/JPY is only 30%!
It ruined my day…

Sep 27, 2023

Complaint marked as Resolved

Okay, I did a bit more research and found out that Olymp Trade offers a yield even bigger than 80%. It depends on the instrument you trade, so guys monitor the profitability an instrument brings and choose wisely. I thought the profitability was the default and the same for all the assets, but that was not the case.

Olymp Trade customer support has been notified about the posted complaint.

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Olymp Trade Customer Care

Sep 25, 2023

Verified Support

Hello, Navin GGG.

We really appreciate you taking the time to share your feedback. Olymp Trade strives to provide the finest trading conditions. They include a smooth interface, free education, and a functional support team. We are so happy that you agree with us. Olymp Trade offers Fixed Time Trade, Stock, and Forex. They are interesting and promising trading modes. We think that with a little practice, you can be a pro trader in no time.

Regarding your question, the payout rate depends on the strike price. The strike price you select can also affect the asset profitability. By default, it is equal to the market quote of an asset. However, it can be changed, thus increasing or decreasing the profitability. You can do it in the strike price menu. To enable this option, go to the “Chart” section of the platform.

Please let us know if you have any further questions.
Best regards, Olymp Trade team.

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Olymp Trade Customer Care's response, Sep 27, 2023

Verified Support

Greetings, Navin GGG.

We are so happy that we have been useful to you. We understand that sometimes there would be some confusion around trading. But we are glad that you have reached out to us. We are here to answer any question that occurs to you along your trading journey.

Please let us know if you have any further questions.
Best regards, Olymp Trade team.

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Address: www.olymptrade.com

I deposit 40000inr after I check how much withdrawal process time take
After I withdrawal all amount they block my account without any reason
They told me you raise a chargeback request against
After I checked my bank the request made by mistake and I already cancel it
I send him all proof but they didn't unblock my account
Actually I request chargeback another transaction but the request made another transaction to olymp trade merchant but I cancel because it's made by mistake but they block my account permanent
Name-Ramdayal Verma
E-mail- [protected]@gmail.com
Date of block- 22 aug 2023
Olymp I'd[protected]

Olymp Trade customer support has been notified about the posted complaint.

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Olymp Trade Customer Care

Sep 25, 2023

Verified Support

Greetings, Ramdayal9926.

Thanks for getting in touch. We are so sorry that your experience did not match your expectations. It's a pity that you have made this conclusion.

We understand that your account is going through an investigation. There are just a few rare cases when the account may get tagged by the security system as ‘suspended’ due to suspicious activity. Please note that our clients who trade in line with the platform’s policies are not subjected to such check-ups.

Another thing you can do if you do not agree with us. That you can file a complaint at [protected]@olymptrade.com. They will review your case and give a final decision from the company.
Best regards, Olymp Trade team.

Reply

Ramdayal9926's [Complaint's author] reply, Sep 25, 2023

There is no reply doing my mail they ignore me

Olymp Trade Customer Care's response, Sep 26, 2023

Verified Support

Hello, Ramdayal9926.

Thank you for writing to us. It may take time to reply to your request. The responder needs to fully understand your case.
As we are a member of the Financial Commission (FinaCom), you also have all rights to file a claim by providing all the necessary evidence to an independent regulator on the official website: https://financialcommission.org/olymp-trade/

Best regards, Olymp Trade team.

Ramdayal9926's [Complaint's author] reply, Sep 27, 2023

I need my money because I cancel chargeback request it's made by mistake
I don't need your scam trading account
Send my deposit back only
Please do a favor on me because I have no more options remaining only socide
I blindly trust you this money I borrow
From bank now to force me because of You
You made many people destroy their life
And now you not reply my messages
This is preten you scam with people and after Deposit successful you blocked account this is not good
Give me only my deposit I don't need any 1 ruppes extra

Olymp Trade Customer Care's response, Sep 28, 2023

Verified Support

Greetings, Ramdayal9926.

We understand your disappointment. It is important to us that our customers are more than satisfied and we would like the opportunity to review this issue. To do so, please leave us your ID account in the comment section. We can investigate the case for you with it.

We are waiting for your reply.
Best regards, Olymp Trade team.

R

Ramdayal9926

Sep 29, 2023

[protected]
Please check

Reply

Olymp Trade Customer Care's response, Oct 2, 2023

Verified Support

Hi, dear Ramdayal9926.

Thank you for letting us know about this. We are sorry to hear about your disappointment with us. We will make an investigation on your case. We will contact you shortly,

Best regards, Olymp Trade team.

R

Ramdayal9926

Oct 10, 2023

When you contact me

Reply

Olymp Trade Customer Care's response, Oct 11, 2023

Verified Support

Hi, there Ramdayal9926.

The ID account you have provided us is not correct. Kindly check your profile, it should be under the profile picture.

We are waiting for your response.
Best regards, Olymp Trade team.

R

Ramdayal9926

Oct 12, 2023

My account is blocked how can I check
I give you my registered email
[protected]@gmail.com

Reply

R

Ramdayal9926

Oct 12, 2023

[protected]

Reply

Ramdayal9926's [Complaint's author] reply, Oct 16, 2023

I didn't get any response

Ramdayal9926's [Complaint's author] reply, Oct 17, 2023

What happened I didn't get any response

R

Ramdayal9926

Oct 28, 2023

You scam with me

Reply

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I decided open a trading account with this broker for several reasons.
The first reason is my personal opinion. I have been studying the broker's trading conditions for a long time and they seem to be suitable for me.
The second reason is recommendation of my friend. To be more precise, he told me that this broker has a bonus system that will help me to start trading.
But apparently there are no bonuses here. I can't write to my friend yet as he is away on vacation but I feel that something is wrong...

Oct 1, 2023

Complaint marked as Resolved

I have contacted my friend and would like to clarify the situation. This company decided to replace the bonuses with a more favorable offer. And now the profitability of trading has become even higher. It turns out now the trading conditions suit me even more😁

Olymp Trade customer support has been notified about the posted complaint.

View replies

Olymp Trade Customer Care

Sep 22, 2023

Verified Support

Hello, Karim Gade.

Thank you for your feedback. We are thrilled to have you as part of our big community! We strive to provide the finest trading conditions including a strong platform, popular assets, useful customer support, and a quick withdrawal processing time. We are so happy that you agree with us.

Olymp Trade offers Fixed Time Trade, Stock, and Forex. They are interesting and promising trading modes. We think that with a little practice, you can be a pro trader in no time.

Regarding the bonus system, recently we would like to provide a better trading condition. Soon enough, you will see an upgrade in profitability. With the new system, we hope you can gain more trading advantages than ever.

Keep up the good work.
Best regards, Olymp Trade team.

Reply

Olymp Trade Customer Care's response, Oct 2, 2023

Verified Support

Greetings, Karim Gade.

We are so happy that we have been useful to you. We understand that sometimes there would be some confusion around trading. But we are glad that you have reached out to us. We are here to answer any question that occurs to you along your trading journey.

Please let us know if you have any further questions.
Best regards, Olymp Trade team.

Olymp Trade Complaints & Reviews

File a complaint to Olymp Trade

Olymp Trade reviews & complaints page 9

Olymp trade account has been blocked I request you please unblock my account I invest in these account has 1400 rupees

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Bought a paid strategy

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Where are the trading signals they promised?

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Deposit pending many times

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Switching to regular forex

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I cant calculate my costs properly

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Chart, Price, and Trade Manipulation

The prices are not reliable and right!

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Only one trading mode

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Ultra fast execution

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Very strange changes.

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Not a lot of timeframes

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Still account is blocked

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Increase profitability for some

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Real hardships

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Money deposited but not credited to my account

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Regarding deposit not appeared yet

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The profitability of FTT can be higher

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Money not refund

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Where are the bonuses?

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