[Resolved] Olymp Trade — Deals are made within 5 secs

[Resolved] Olymp Trade — Deals are made within 5 secs

F Fardeen Setty from New Delhi, Delhi Aug 23, 2024 Oct 3, 2024 This thread was updated on Oct 3, 2024

They are rock solid guys and I know it from those multiple reviews that I have encountered. Additionally, I know that they are regulated by the FinaCom which is quite a reputable supervisor in the financial world. Still, the matter of my inquiry is a bit different, it's not connected with the reputation of the broker or maybe its suspicious activity and stuff like this... fortunately, everything in this regard is okayish. I am more about trading itself. When I trade I don't understand one thing: why my deals are executed within 5 secs? You know, I run the analysis, open the deal and then after 5 secs it's closed. I ain't want to have 5 secs deals cause... it's not interesting and there is a big chance to run out of balance, imho. What's going on? Was this information helpful? No (0) Yes (1)
Oct 19, 2024 Complaint marked as Resolved Oh, Gosh, Quickler!! I didn't know that such a system exists on the platform and it seems to me that I just didn't switch to the right trading mode. Sorry for bothering you guys. I'mma be more attentive next time. Olymp Trade customer support has been notified about the posted complaint. Verified Support Aug 23, 2024 Olymp Trade Customer Care's response Hello, Fardeen Setty. It's great to hear that you're confident in our platform's reputation and regulation by FinaCom! As for the issue you're experiencing with the 5-second deal execution, it sounds like you might be referring to a specific mode or feature within the Fixed Time Trades (FTT) that might be set to a very short expiration time. In FTT trading, you can choose different time frames for your trades, ranging from seconds to hours. If your trades are closing after 5 seconds, it’s possible that the trade expiration time was set to the minimum available. This could be why your deals are closing so quickly. Here's what you can do to adjust this: Check the Time Frame Settings: Before opening a trade, make sure to set the desired expiration time. You can find this option usually near where you select the amount to invest and the direction of your trade (up or down). Select a Longer Expiration Time: Depending on your strategy, you might want to choose a longer time frame, like 1 minute, 5 minutes, or even longer, which gives you more time to let your analysis play out and reduces the pressure of rapid decision-making. Review Your Trading Settings: Make sure to double-check your settings each time you open a trade, especially if you're switching between different trading modes or instruments. If you still face issues or have any questions about adjusting the settings, our support team is here to help you out. Just let us know, and we’ll make sure you have everything set up for a better trading experience. Happy trading! Best regards, Olymp Trade team. Verified Support Aug 28, 2024 Olymp Trade Customer Care's response Hello, Fardeen Setty. It's great to hear that you're confident in our platform's reputation and regulation by FinaCom! As for the issue you're experiencing with the 5-second deal execution, it sounds like you might be referring to a specific mode or feature within the Fixed Time Trades (FTT) that might be set to a very short expiration time. In FTT trading, you can choose different time frames for your trades, ranging from seconds to hours. If your trades are closing after 5 seconds, it’s possible that the trade expiration time was set to the minimum available. This could be why your deals are closing so quickly. Here's what you can do to adjust this: Check the Time Frame Settings: Before opening a trade, make sure to set the desired expiration time. You can find this option usually near where you select the amount to invest and the direction of your trade (up or down). Select a Longer Expiration Time: Depending on your strategy, you might want to choose a longer time frame, like 1 minute, 5 minutes, or even longer, which gives you more time to let your analysis play out and reduces the pressure of rapid decision-making. If you still face issues or have any questions about adjusting the settings, our support team is here to help you out. Just let us know, and we’ll make sure you have everything set up for a better trading experience. Happy trading! Best regards, Olymp Trade team. Verified Support Sep 09, 2024 Olymp Trade Customer Care's response Hi Fardeen Setty, Great to hear you're confident in our platform's reputation and regulation by FinaCom! It sounds like the 5-second deal execution might be related to a short expiration time in Fixed Time Trades (FTT). In FTT, you can adjust the expiration time. If trades are closing quickly, the time frame might be set to the minimum available. Here's how to adjust it: - Check Time Frame Settings: Set your preferred expiration time before trading. - Select a Longer Time Frame: Choose a time frame like 1 or 5 minutes to give your strategy more room to develop. If you need further assistance, feel free to reach out to our support team. Best regards, Olymp Trade team Verified Support Oct 03, 2024 Olymp Trade Customer Care's response Hi Fardeen Setty, It’s awesome to hear that you have confidence in our platform’s reputation and regulation by FinaCom! Regarding the 5-second deal execution you mentioned, it might be tied to a short expiration time in Fixed Time Trades (FTT). In FTT, you can adjust the expiration time to suit your strategy. If trades are closing quickly, it’s likely the time frame is set to the minimum. Here’s how you can adjust it: Review Time Frame Settings: Make sure to set your preferred expiration time before placing a trade. Choose a Longer Time Frame: You can opt for time frames like 1 or 5 minutes to give your trades more breathing room. If you need any further assistance, don’t hesitate to reach out to our support team! Best regards, Olymptrade team
Add a Comment	Share
Submit Close