[Resolved]  Olymp Trade — Deposit did not come

My name Mahesh and i diposit 100$ 4 Jun 2022 But the money did not come in the olyam trade account. Give me back my money. 5 days completed. Support but not reply me
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Jun 11, 2022
Complaint marked as Resolved 
This is Vikas from Olymp Trade Customer Support and I will assist you today. We apologise for the inconvenience caused to you due to the deposit and we are really sorry for the delayed response. As I am checking the task for your amount of 7770 INR created on 2022-06-07 is in process and as soon as we receive the update on your task we will contact you. The task will be completed within 1-5 working days and you will be contacted by our specialist. We are really sorry that your deposit is taking this long. This is not at all a standard situation. We understand your frustration and would like to offer you a special gift - a 24-hour Expert status test drive, or alternatively, you can choose 8000 XP (Experience Points) to be added to your Trader’s Way. Please kindly note that you can take 8000 XP at any time, but to activate the test drive you need to have at least $1 in your live account. Let us know which gift you would like more, and we will activate it at your convenience. We rely on your cooperation and eagerly look forward to your response. Please do not hesitate to reach us if you have any further queries or requests. We are available 24 hours a day, 7 days a week via email and online chat.
Olymp Trade customer support has been notified about the posted complaint.
Verified Support
Jun 10, 2022
Olymp Trade Customer Care's response
Hello, dear Mahesh!

Thank you for contacting us. We are currently experiencing technical difficulties with UPI. Please accept our sincere apologies for the inconvenience.

Kindly specify your account ID so that we can speed up the solution to your situation.

Best regards, Olymp Trade team.
Jun 14, 2022
Updated by Mahesh9984
My I'd number[89838602]
Sir my task is created 4 working days is completely also but my live account balance are no show why?..
I am facing problem 🙏 sir please many days are wait but not solution screen shot are provide financial team but you are not provide my live account balance why??
10 days already completely transaction but no update no help.
Verified Support
Jun 14, 2022
Olymp Trade Customer Care's response
Hello, Mahesh9984!

Thank you for reaching out to us again. We are sorry for the inconvenience you faced. We have forwarded your request along with your account details to our team. We are trying our best to resolve your issue as soon as possible.

Best regards,
Olymp Trade team.
Complaint comments 

Comments

Did you not get your deposit till now?
My id 81040453
Please help me

My deposit money not show my account
Olymp Trade Customer Care's response, Jun 15, 2022
Verified Support
Hi there, Rajavel Rajavel.

Thank you for letting us know about this! We have sent your contact data to our specialists. They will contact you shortly to resolve this situation.

Best regards, Olymp Trade team.

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