[Resolved]  Olymp Trade — Deposit issue of 50 dollars

Address:Rourkela

Sirr i have deposited 50 dollar on 24th of july 2022 on my account 91169647
And my deposit request was failed and my order number is [protected] . i was told to wait till 2 nd of aug and i haven't my money yett it's been 14 days i haven't got my money back no one iss responsibg myy email and my complaint soo plzz doo understand my issuee andd plzzz refund myy amount ass soon ass possible plzzz
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Aug 24, 2022
Complaint marked as Resolved 
Those who are seeing this complaint, guys be pateint andd my money is returned within 1 month like i got it at the 30th day of my deposit request so please petient olymp trade will send your money back very soon.
Olymp Trade customer support has been notified about the posted complaint.
Verified Support
Aug 09, 2022
Olymp Trade Customer Care's response
Hi, Auroleen.

Thank you for writing to us. It is important to us that our customers are more than satisfied and we would like to solve your situation now.

Regarding the update for your deposit pending, this is the task of our financial department. Our specialist received your ID account and all the information they need. They will check the update of the current status and contact you shortly with advice.

Kindly be patient with us.
Best regards, Olymp Trade team.
Verified Support
Aug 24, 2022
Olymp Trade Customer Care's response
Hello, Auroleen.

Thank you for writing back to us and marking this case as “Resolved”. It is pleasing that you received the withdrawal. It does not always take a month for this process. But it depends on the payment methods and payment service providers. We are glad you have been patient.

Best regards, Olymp Trade team.
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