[Resolved] Olymp Trade — Deposit issue pending

Vvivekkumar

from Jamalpur, Bihar

Jun 16, 2022

Address: Jamalpur Munger bihar

My id[protected] i have deposited on 5 june 2022 but not recieved my money in my olymp account .they said that a task has been created and I have to wait till 15 june that time period is also over but I received nothing . Now they say that I have to wait 30 days and my payment will be reversed to my account as the olymp trade transaction has been declined and if not than I have to contact them again after a month then they will say to wait me whole year ... What is going on here first they to wait 48 hrs then 5 days now 30 days ... Please pay me my money back either in my bank or olymp account as early as possible ...

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Jun 16, 2022

Complaint marked as Resolved

My issue is not resolved yet and I don't know why it is showing resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 22, 2022

Olymp Trade Customer Care's response Greetings, Vivekkumar!

We understand your disappointment. It is important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.

Please accept our sincerely apologize for the inconvenience caused due to technical problems with UPI. We have passed your contact details to our specialists and will resolve your situation as quickly as possible.

Best regards,
Olymp Trade team.

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Comments

Aboshek

Aug 26, 2023

Hi Team,
48hrs completed but not received amount to my trading account. I paid on 24th aug 2023 to 26th aug 2023 paid throw UPI QR please take action.

I'm mailing to the support team but no response from them please update me as soon as possible.
Name: Abishek
USER ID:[protected]
Request no: [protected]
UPI Transaction ID:[protected]
I attach screenshot for your reference.
Please respond as soon as possible.

Small information
Name:knowflow technologies private limited
Email Address:[protected]@gmail.com

To this payment gateway I send amount.

Regards,
Abishek R