04/06/[protected] I made deposit through Phonepe on 03/06/2022 and waited for 24 hours and below is the entire chat after that.
Naman Garg 11:48 --- Hello! My name is Naman! I will be happy to help you!
Bobbin Gonsalves 11:49 --- Hello --- Screenshot_[protected]__01.jpg
Naman Garg 11:49 --- I appreciate you for sharing the deposit screenshot with me. Can you please give me a couple of minutes? I will check your account and get back to you shortly.
Bobbin Gonsalves 11:49 --- Yes please
Naman Garg 11:50 --- Thank you for waiting, I will create a task for you in order to inform the Finance team regarding the concern, kindly share with me how would you like to be informed regarding any update for the task through SMS or email?
Bobbin Gonsalves 11:53 --- Email [protected]@gmail.com
Naman Garg 11:57 --- I am grateful to you for the clarification. Kindly allow me some time to create a task for your concern.
Bobbin Gonsalves 11:57 --- Okay sure
Naman Garg 11:58 --- I admire you for waiting for me. I have created a task for you. The task usually gets resolved within 24 hours but the maximum processing time is 5 working days. Our specialist will contact you within 5 working days as soon as the issue is solved. Is there anything else I can help you with?
Bobbin Gonsalves 12:00 --- Yes, What is the fastest option to deposit
Naman Garg 12:01 --- Mostly deposit transfers are made immediately within 5 minutes but in some cases UPI, PhonePe and net-banking can take upto 24 hours and Internet banking, bank cards and local E-wallet can take upto 1 hour. Please let me know, if I can assist you with any other concern.
The chat has been closed due to long user inactivity.
06/06/2022
Anish Sebastian 22:23 --- Hello there! My name is Anish Sebastian. I would love to assist you today. As I can check that you were inquiring about your deposit concern. Can you please clarify if you want to inquire about the same further, or want me to help you with any other queries?
Bobbin Gonsalves 22:25 --- Hi Anish 3rd June ------Phonepe[protected] INR did not credited to my olymp account Screenshot_[protected].jpg
The chat has been closed due to long user inactivity.
Shahrukh Khan 22:41 --- Hello! My name is Shahrukh. I would be happy to assist you.๐
Bobbin Gonsalves 22:42 --- 3rd June ------Phonepe[protected] INR Did not credited Screenshot_[protected].jpg
The chat has been closed due to long user inactivity.
Taran Sudan 23:04 --- Hello! My name is Taran. I would be more than happy to help you today.
Bobbin Gonsalves 23:04 --- 3rd June I deposited------Phonepe[protected] INR Still it did not credit into olymp trade Screenshot_[protected].jpg Can you please check
Taran Sudan 23:05 --- I am regretful that you had to face an issue with your deposit. Please do not worry, I will do my best to help you!Thank you for sharing the screenshot. Please wait while I check this for you.
Bobbin Gonsalves 23:06 --- Yes please
Bobbin Gonsalves 23:17 --- ? You there
The chat has been closed due to long user inactivity.
07/06/2022
Saurabh Narula 10:40 --- Hello! ๐ My name is Saurabh and I will be happy to help you.
Bobbin Gonsalves 10:40 --- Screenshot_[protected].jpgSaurabh Narula 10:41
Bobbin Gonsalves 10:41 --- 3rd June ------Phonepe[protected] INR did not appear Screenshot_[protected].jpg No one is replying after this๐
The chat has been closed due to long user inactivity.
Conclusion : Nobody responds properly, atleast something to be told, as per thier instructions i have waited for the money to deposit
I did not get good customer experience!
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