[Resolved]  Olymp Trade — Gimme an explanation

The platform, before the recent updated, started to shine even brighter, not going to lie! I can't call myself a rookie trader, seriously. But it's a nonsense to call myself a seasoned trader because I still don't have enough skills and MONEY to prove that I am a pro, huh.
Anyway, I trade on the real account, of course, and got a question, maybe even a whole complaint as one thing remains really unclear to me.
It's about fixed time trading mode, actually. IDK why the profitability rate is so low for me and I don't really like it. 30% of return for some exotic pairs, Ether has even smaller % of returns and it's...disappointing, guys, a bit. I am not an active user of FTT, but sometimes siwtch to the mode to make a couple of deals and run away with cash :)) So wanna find some explanation!
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Dec 7, 2024
Complaint marked as Resolved 
I ALWAYS forget about statuses, because I have both winning and losing trades, XP level is accumulating not so fast, so I got only Starter status so far!! Ofc, I understood that with a better status I will get higher profitability rate in this mode. Damn, I should've thought a bit before writing a complaint, it's def my bad, no offense, Olymptrade, you are great guys!
Olymp Trade customer support has been notified about the posted complaint.
Verified Support
Nov 29, 2024
Olymp Trade Customer Care's response
Hello, Bhikkhu Sandhu.
Thank you for sharing your thoughts and feedback! We truly appreciate your honest opinion, and it’s great to hear that you're still exploring different aspects of the platform.

Regarding your concern with the profitability rate in Fixed Time Trading mode, it's important to note that profitability can vary based on factors like market volatility, liquidity, and the asset you're trading. Exotic pairs, for example, often have higher risks, which can result in lower profitability rates. Additionally, the return on assets like Ether can fluctuate due to its inherent volatility.

We understand that this might be frustrating, especially if you’re used to more predictable returns. Rest assured, we’re constantly working to improve the platform and its features to provide better experiences for all our traders. If you ever feel like experimenting with different strategies or exploring other asset classes, feel free to reach out to our support team—they’re happy to help you find the best approach for your trading style!

Thanks again for your feedback, and happy trading!
Best regards, Olymptrade team.
Verified Support
Dec 16, 2024
Olymp Trade Customer Care's response
Hi 😊

We appreciate your honesty and self-reflection — it happens to the best o[censored]s! 🚀 It’s awesome that you’re keeping track of your progress and learning along the way. Remember, every trade (win or lose) is a step forward in your journey.

Your XP level will grow steadily as you trade, and with each new status, more perks and benefits unlock for you. We’re happy to have you on board, and we’re always here to support you on your way to the next level. 💪💸

If you ever have questions or just want to share your progress, we’re all ears! Wishing you many successful trades ahead.

Best,
The Olymptrade Team
 
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