[Resolved]  Olymp Trade — I am tired of waiting for my money.

I do really find it weird that deposit doesn't take time at all, but the withdrawal does. Now the whole process lasts for a couple of days, but why don't you make it as short as deposit? Sometimes I need my trading money urgently, but I cannot get it because of the complex procedure of withdrawal. Please, do something to make the withdrawals faster and momentary. I do really need this and the broker will become even more awesome.
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Aug 21, 2021
Complaint marked as Resolved 
Withdrawal is a hard process which requires lots of verifications. It is actually really nice that the whole process takes only a couple of days, as withdrawal from some other broker accounts takes several weeks.
Olymp Trade customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi, dear Giaan!

Thank you for your honest feedback, we will take it into account to improve the services in the future. We strive to process the withdrawals as quickly as possible, most of the withdrawals are completed within 1 business day. However, here is a few pieces of advice to speed up the withdrawal process.

One of the ways to improve your withdrawal speed is to level up your trader status to Expert. Apart from other benefits, Expert level traders get top priority on withdrawals. You also use an e-wallet such as Skrill or Neteller to make deposits (and subsequent withdrawals) to your Olymp Trade account. They work directly with Olymp Trade to provide rapid transactions. We also recommend getting the highest level of “verification” on your account using “3rd party verification” from Google or another service.

Best regards, Olymp Trade team.

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