Olymp Trade — Issues with withdrawals

Hi, my withdrawal are not received yet, it's been 4 days now and my two withdrawals are still not received, I got email that payment has been sent from the platform but I didn't receive it.. when I contacted the customer support they are asking me to wait. I don't think it's a good sign to continue trading with them.

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Greetings, Juun.

We understand your disappointment. It is important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. To do so, please leave us your ID account in the comment section. We can track the pending for you with it.

We are waiting for your reply.
Best regards, Olymp Trade team.
Account id:[protected]
Olymp Trade Customer Care's response, May 30, 2023
Verified Support
Hi, Juun.

Your ID account is incorrect. Kindly check your ID account in the Profile and let us know.

Best regards, Olymp Trade team.

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