[Resolved] Olymp Trade — it is very inconvenient to choose expiration time at the platform

[Resolved] Olymp Trade — it is very inconvenient to choose expiration time at the platform

J Joshua00 from Kolkata, West Bengal

Choosing expiration time at the platform is very inconvenient! You should do something about it. For example when i trade options and ok, i’m decided about direction and i only want to change the expiration time. If i want it to be 1 hour, i need to press the + button like 59 times. And i do prefer longer expirations. Who developed this interface? Hitler? Please do something about it! The rest of the platform looks ok, so i'm lost in ideas why i have to deal with this timing problem. Was this information helpful? No (0) Yes (0)
Oct 14, 2019 Complaint marked as Resolved Oh, that was easy :) For some reason I thought that + and - buttons were the only way to change expiration period. Olymp Trade customer support has been notified about the posted complaint. Verified Support Oct 07, 2019 Olymp Trade Customer Care's response Thank you for your feedback! We regret that the interface evokes such emotions when used. We conveyed wishes to our developers on improving the transaction timing mechanism. To change the transaction time faster, you can click on the time selection area and enter the desired interval. Also, when pressed, a side menu appears in which you can select a predefined deal time. For any questions you can always contact us in online chat, via e-mail [protected]@olymptrade.com or on Facebook https://www.facebook.com/olymptradecom/ We are open for communication! Best regards, Olymp Trade team.
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