Olymp Trade — Jumping trend line

One of the reasons I decided to open an account with Olymp Trade was that I read it has great tradign platform with powerful charting tools. I am a trader who believes that markets tend to trend, therefore pinpointing effectively an emerging trend on the chart is o[censored]tmost importance to me.

The thing is now when I access the platform, all seems to work well. I see the TA button with various categories. So I go to the drawing section and choose the "trend line" tool. Now, when I point and locate two points on the chart to form a trend line, it gets drawn. However, when I later try to drag one end of the line to another position, the whole line disappears or sometimes it jumps to another position. I mean its another end point is somewhere out of the visible part of the chart.
Was this information helpful?
No (0)
Yes (0)
Olymp Trade customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Olymp Trade
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    79%
    Complaints
    1507
    Pending
    371
    Resolved
    1096
    Olymp Trade Phone
    +54 11 5917 5747 [Buenos Aires]
    +27 21 100 3880 [Cape Town]
    Olymp Trade Address
    James Street, Kingstown, , First Floor, First St Vincent Bank Ltd Building, , Saint Vincent and the Grenadines, India
    View all Olymp Trade contact information