Olymp Trade — Money deducted from my account but not credit to my id

Olymp Trade — Money deducted from my account but not credit to my id

J Jyotishman talukdar from Guwahati, Assam Dec 28, 2022 Jan 3, 2023 This thread was updated on Jan 3, 2023

I've deposited 3000INR in my olymp trade account through UPI Qr payment ..money was deducted from my account successfully but not credited to my olymp trade I'd... My I'd number 96340654 Reference number of payment [protected] Please help me I'm a student and 3000INR is very big amount for me...please resolve my problem ..I can't lose my money that I've saved from so long..please help me...olymp trade customer service I've the proof of payment on the respected time...please add my money to my account or else refund it... Was this information helpful? No (0) Yes (0)
Olymp Trade customer support has been notified about the posted complaint.
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Olymp Trade Customer Care

Jan 3, 2023

Verified Support

Greetings, Jyotishman Talukdar.

Thank you for letting us know about this. We understand your disappointment. It is important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.

We are writing to you to let you know that we have passed your ID account to our financial team. They will make a thorough investigation into the pending. They will contact you shortly with comprehensive support.

Best regards, Olymp Trade team.