[Resolved] Olymp Trade — Money not credited to my trading account

Hemanth Xavier

Aug 20, 2021

Address: 4-42-313

I have done two transactions but both of them failed, it's been more than 24 hours, and customer service representatives are saying to wait for 5 days to get it resolved. I am a first-time user and now I have trust issues with Olymp trade. I am raising my issue hear so that no one should use such platforms which are just gambling away your hard earned money.

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Sep 24, 2021

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Aug 23, 2021

Olymp Trade Customer Care's response Hello, dear Hemanth!

Thank you for leaving a complaint. We are sorry to hear that you have doubts about the reliability of the platform. We would be grateful if you leave your account ID number in the comment section. This way we can look into the situation thoroughly and come back with more detailed feedback. We would also pass the information to our support team. Our support team member will get in touch with you and provide full assistance on the case.

Best regards, Olymp Trade team.