Olymp Trade — My account and is debited but not credited in olymp trade wallet it shows that payment failed

My user ID is 61922978, on 31st December i deposited 20USD through QR payments and the money from My account and is debited but not credited in olymp trade wallet it shows that payment failed, and it is not refunded back to me yet ... I could get any help from the help desk too, please refund my money back to me
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Greetings, Vikas nagar 582.

Thank you for reaching out to us about this pending. We have passed your ID account to our financial department. They will make an investigation on this pending and contact you shortly.

We understand your frustration right now. Please allow us some time to work on this pending.

Best regards, Olymp Trade team.

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