[Resolved]  Olymp Trade — My money got deducted and not reflected in olymp account

On 18th June 2022, i had deposited 2339 Rs i.e.30 USD Dollar which is not reflected into my olymp account nor refunded back to my account . I had contacted their customer support, they told to wait for 3hours to 48 hours after payment was made, but now its been more than 65 hours money not reflected yet into my account and theri customer care is also not solving it. Very bad experience with olymp trade not expected this!! I want my money back or deposit into my olymp account.
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Aug 20, 2022
Complaint marked as Resolved 
Olymp Trade customer support has been notified about the posted complaint.
Verified Support
Jul 20, 2022
Olymp Trade Customer Care's response
Hello, Myselfsr!

Thanks for reaching out and sharing your experience with us! This is not the experience we want to deliver to our valued customers and we hope you will accept our sincerest apologies.

We accept there’s been an unfortunate delay in crediting funds due to the technical error with the UPI. But we assure you that the Olymp trade never leaves an issue unresolved.

We have forwarded your details to our support specialist and they will get back to you on their property to help you further! Meanwhile, we truly thank you for your patience.

Best regards,
Olymp Trade Team.
 
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