[Resolved] Olymp Trade — Olymp Trade Deposit not credited to live account

[email protected]

from Noida, Uttar Pradesh

Address:

Bhiwani( Harayana)

Hi Team,

Account Id : 68181367
Email : [protected]@gmail.com
I deposited the 700$ amount on 20th-oct-2020 with the help of Rupay Netbanking E-wallets. Money is deducted from the account but not reflected in the olymp trade account.
it's been above one week, the amount is neither reflected in the olymp trade account nor in my bank account.
No one is responding to my emails.
I have given all the proof of transaction. Please help me ASAP..

+5 photos

Was this information helpful?

No (0)

Yes (0)

Aug 8, 2021

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Oct 28, 2020

Olymp Trade Customer Care's response Hello, dear!

Thank you for getting in touch with us and providing all the required data for a thorough investigation. We have passed the information regarding your deposit issue to our support service. Our support team will give you the updates as soon as possible.

Best regards, Olymp Trade team.

Nov 01, 2020

Updated by [email protected] I have confirmed with the bank transaction has been successfully made to merchant on 20th oct 2020 but still i didn't get my money back.
What's going on ??

Verified Support

Dec 09, 2020

Olymp Trade Customer Care's response Hello, dear!

Thank you for taking the time to leave a comment and providing a screenshot. Please, accept our deepest apologies for this unexpectedly long delay. We understand your feelings and put every effort to solve your issue quickly. Our support team will get in touch with you with the latest updates as soon as new information emerges.

Best regards, Olymp Trade team.