[Resolved] Olymp Trade — pending withdrawal request

[Resolved] Olymp Trade — pending withdrawal request

T Tamara Ramirez Sep 5, 2019

I invested £165, 300 of my hard earned money as a sales manager into wealthcapital as a means of profiting from binary options trading. I was able to make a few withdrawals before i became stuck as they stopped responding to my calls and mails. After several failed attempts, i was able to have all my funds recouped following my consultation with wealthwatchs, com - a leading financial intelligence... Was this information helpful? No (1) Yes (2)
Aug 11, 2021 Complaint marked as Resolved Olymp Trade customer support has been notified about the posted complaint. Verified Support Sep 19, 2019 Olymp Trade Customer Care's response Hello, Tamara! We do not refund money used in trading. We provide everyone free demo-account and educational base, so that traders could prepare for working on our platform. Trader makes deals on the platform under his own decision and responsibility. Moreover, our support specialists are always ready to assist with any issue, the platform chat and hot line are available 24/7. Best regards, Olymp Trade team.
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Comments

49101061

from Sonipat, Haryana

Sep 9, 2019

I have withdrawn money twice, but my money has not come into my account yet.
Help me please

pending withdrawal request - Comment #3530577 - Image #0

Olymp Trade Customer Care's response, Sep 19, 2019

Verified Support

Hello there! We've requested ARN-numbers, which you can use to trace your withdrawals in the bank. Please, stay tuned, we'll update you!

Best regards, Olymp Trade team.

Olymp Trade Customer Care's response, Sep 20, 2019

Verified Support

Hello again!

Here are the tracking numbers which you can use to trace the withdrawals in your bank:

06.09 Refund ARN: 75332999250001884816421
05.09 Refund ARN: 75332999249001883453279

Best regards, Olymp Trade team.

Hrishikesh Nagi

from Bengaluru, Karnataka

Sep 17, 2019

I have spent the whole week and earned my first 30 dollars, and now I want to withdraw them. Why can I not get it on my Visa card? Come on, do you want to say that you do not work with this type of card right now? It was written in your withdrawal section that you work with Visa cards. Please, keep your information up to date.

Olymp Trade Customer Care's response, Sep 19, 2019

Verified Support

Hello!

Make sure you have embossed Visa Classic or Mastercard. If it is, but the problem remains, contact us in online chat, via e-mail [email protected] or on Facebook https://www.facebook.com/olymptradecom/ We will help you!

Best regards, Olymp Trade team.

Hrishikesh Nagi's reply, Sep 21, 2019

Oh, yes, my bad, sorry. My deposit was made from the other payment method.

Elias Dani

Oct 21, 2019

Who the hell is wealthcapital? Why the title says Olymp and then you say something about your pending withdrawal requests from a totally different company? Please do not mislead people. I am about to withdraw my first profits from Olymp and I felt very upset because of your message. I didn't realize first it had nothing to do with Olymp Trade.