[Resolved]  Olymp Trade — Products unavailable

I found an Olymp Trade by accident, while reading a reviews on some website. The conditions were more than suitable and I decided to learn more about it. I didn't have any previous experience in trading, except of couple tutorial videos, but wanted to find out more about it. A little bit later I had enough information and decided to open an account and made a deposit. I started to master the branded trading platfrom and found out a lot of trading products are not available and there is even an indicator of closed lock on it. As far as I know, all products should be available after you open an account, shouldn't they?
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Aug 18, 2022
Complaint marked as Resolved 
Ok, that was in hurry. It turns out that not all products are traded 24/7. Should have know it before.
Olymp Trade customer support has been notified about the posted complaint.
Complaint comments 

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Greetings, Resuand.

Thank you for writing to us. We are glad that you started your trading journey with Olymp Trade. It is our honor to assist you with the very first steps. Our effort is to provide the finest condition and support for traders, especially new ones. We understand that it is hard to start something new. We are more than happy to meet your expectations when you first join the trading.

Regarding your question on products, even when you have not deposited, you can access all 3 trading modes including Fixed Time Trade, Forex, and Stocks. However, please note that some assets are only available at certain times of the day. You can check when it is available under the name of that asset. When the market is open, you can trade with these assets as normal.

Hope this clarified your understanding.
Best regards, Olymp Trade team.
Hello, Resuand.

Thank you for writing back to us. Yes, some assets can be traded at a certain time of the day. However, you can trade 24/7 with other assets. Olymp Trade has a variety of assets for you to choose from. While waiting for some particular assets available, you can try to trade on others as well.

Have fruitful trading!
Best regards, Olymp Trade team.

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