[Resolved] Olymp Trade — Regarding deposit money not received yet

[Resolved] Olymp Trade — Regarding deposit money not received yet

A Arun trader from Ranchi, Jharkhand Jun 15, 2022 Jun 27, 2022 This thread was updated on Jun 27, 2022

I have done payment of 100$ but not received yet. It almost 12 hours passed away. Please the issue +1 photos Was this information helpful? No (0) Yes (0)
Jun 24, 2022 Complaint marked as Resolved I received my money in my bank account thanks a lot from now I am not gonna add money Olymp Trade customer support has been notified about the posted complaint. Verified Support Jun 15, 2022 Olymp Trade Customer Care's response Hello, Arun! Thank you for getting in touch with us. It is to inform you that these deposits take up to 48 hours to show in the wallet. But since we're facing some technical problems, it may take a little longer. Please contact us again with your account details if the issue takes longer than expected. Thank you for your time and cooperation! Best regards, Olymp Trade team. Jun 17, 2022 Updated by Arun trader Dear sir Okay as you said you are facing difficulties in UPI related issue okay.. then why you shutdown the contact services of India customer service. No any number available there . Hotline service is out of service. You facing problem with UPI right not with customer service. Please be positive and check out the issue till right now I have no money in my wallet which I paid to my account now almost 52 hours passed away Please tell us the real fact don't make us fool okay Jun 17, 2022 Updated by Arun trader How many times we contact with you nany people's told me they writing mails 20 times about UPI problems you guys taking this issue as a casual way. Please tell the truth with your customer. Thank you Verified Support Jun 17, 2022 Olymp Trade Customer Care's response Hello, dear Arun trader We understand your disappointment. We assure you that our specialists are working to fix this incident as quickly as possible. Our support team works around the clock and is always available, however, due to a large number of appeals, the waiting time for their response may be increased. Please accept our sincere apologies for the misunderstanding and inconvenience caused. Best regards, Olymp Trade team. Jun 21, 2022 Updated by Arun trader Dear sir I have made payment of 100$ yesterday at 3:00 pm. It almost more than 30 hours till now. my I’d is 90176918. Email I’d - [protected]@gmail.com UPI transaction I’d[protected] Please do it fast pay my deposit money to olymp trade account or return my money to bank account. Because money is deducted from my bank account. I justify it from my bank. Verified Support Jun 27, 2022 Olymp Trade Customer Care's response Hello, Arun trader. Thanks for getting in touch. Please accept our apologies for the inconvenience. We were pleased to solve your case as quickly as possible. Do not hesitate to contact us if any questions or concerns appear. Best regards, Olymp Trade team.
Add a Comment	Share
Submit Close