Olymp Trade — Takes too long

Verification took too loing, I even thought for a second they mby wouldnt approve me. As it turns out, everything takes a lot of time here.
I also trade cryptocurrencies, and only 10 times leverage on bitcoin is a bit underwhelming. They need to go 30x to attract people.
Trading platform is convenient enough and I would say safety is alright, since I was able to withdraw, but with how slow the responces from support are, and with how long basic verification took, I'm not sure if I would want to continue.
They need to hire more customer support representatives, and focus on that, not just on the platform and payment/withdrawals.