| Address: | Sector 14 Market , Gurgaon |
I bought half kg plain Dhoda from sector 14 market Om Sweets some days back . On opening the box I found one row of sweets missing ๐. Yesterday at 8:45 PM I bought my favorite Dhoda again and weighed the box this time which showed 556 gms and seemed ok. However I wanted to show the photo to the counter incharge ๐ of the previous under weight box so he can keep a check. First I saw him behind the counter facing backwards and munching after putting something in his mouth. Then he began chatting on his mobile for long time so I signaled to him that I wanted to speak to him. He moved out of the counter area but kept chatting some private talk for long time so I signaled again but he kept chatting. Only when I showed him a photo of the underweight box did he put his phone down and said, โ so what, these are sealed, I canโt do anything โ. I explained that I was a senior Govt officer and only trying to bring something to his notice as he was counter incharge so he could rectify any shortcomings . He then started talking rudely and just turned away while I was still speaking to him. On an earlier occasion also I have noticed that he is disinterested about customers and has no initiative to improve service. He roams around without a mask, off and on picks up tit bits and puts them in his mouth. Earlier I once pointed out how a sales boy was using bare fingers ( no glove ) but the counter incharge took no action and just kept quiet.
I strongly recommend that this employee should be dismissed from Om Sweets . He is not fit to even be a sales boy . The overall standard of the staff needs improvement and please begin with shunting this ill mannered, incompetent counter incharge.
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