Om Tirupati Balaji Packers And Movers — insurance money not given

Address:	18, Rabindra Nagar, Kolkata, West Bengal, Kolkata, West Bengal, 700108
Website:	omtirupatibalajipackersmovers.com/en

Hello sir,
I've hired om tirupati balaji packers and movers to transport my goods from kolkata to ahmedabad on 20th august.
The charge quoted was 30, 000 including gst.
The owner mr. Ritesh kumar shah while taking my items was very sweet and once the items were loaded in his truck, he demanded 40, 000 stating insurance and gst. Upon denial, he started arrogance, rude behavior.
I paid and insured my goods up to 1 lakh rupees.
On receiving goods, i found most of my items were damaged that includes washing machine, fridge, tv, almirah, shoe stand, 1 double bed, and other items.
I called mr. Ritesh shah for asking my insurance money and he denied it arrogantly and used abusing words against me.
He is totally a fraud.
I want my insurance money.