On availing new credit card from hdfc bank previous year i got automatically enrolled to one assist plan without my consent and automatically membership fee got debited from my credit card. So, i contacted both hdfc bank they told me contact one assist in this regard. After contacting one assist they kept on persuading me to keep the plan and started enumerating its benefits. I told them i strictly do not at all want to continue it after that they said we are providing a discount just for you and they just persuaded to carry forward the plan and they said the plan is already active and will remain for a year. I strictly said then i do not want to avail the plan and no renewal should happen the next time. They assured me that no auto debit will happen the next time. But to my surprise they are auto debiting rs 1399 on 25.03.2019 from my credit card even this year without my consent. I am really frustrated with one assist.
I want my full refund of my debited amount at the earliest.
My relationship no.4022183
Plan name: enhanced wa power single plan
Mobile no.[protected]
Validity 22/03/2020
E-mail [protected]@gmail.com
Regards
Praveen patel Was this information helpful? |
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