[Resolved] One Assist — cancellation of one assist renewal complete plan

[Resolved] One Assist — cancellation of one assist renewal complete plan

R Ramesh Sadum from Sangli, Maharashtra

Hi I am using hdfc credit card with out any intination you have deducted amount of 1399/- from my credit card to one assist wallet plan. For which, same amount of money deducted agin for renewal. As i dont wont this plan to be continued, so i request you to dactivate the plan immediately. I have called one assist customer service asking for deactivation of mentioned plan but they could not help with the same. So i request you to dactivate the plan immediately. Date of incident time: Month of november 2018. Hdfc credit card no: Xxx7577 Mobile no:81xxxxxx53 Mail:[protected]@gmail.com Was this information helpful? No (0) Yes (0)
Mar 29, 2019 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Feb 25, 2019 Updated by Ramesh Sadum cancellation of ONE ASSIST PLAN Verified Support Feb 26, 2019 OneAssist Consumer Solutions Customer Care's response Dear Ramesh, Apologies for the unpleasant experience you had. To assist you further, request you to share your registered mobile number or membership ID details on ([protected]@oneassist.in). Regards, Devendra, OneAssist, Social Media Team.
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Padma Lochan Gogoi

from Raha, Assam

One assist plan has be initiated to my HDFC BANK account and money has been taken without my concern from my bank account...please refund the amount to my account asap..relationship no-3810657.
Plan name-Enhanced WA Privilege Single Plan