[Resolved] One Assist — cancellation on one assist plan | |||
One assist made me subscribe to their plan by giving false information about my credit card. I need cancellation of membership and refund my money. They have taken 1899 from my account. I have contacted them regarding cancellation of account and they refused to do so. Only they have downgraded my account and refunded only rs.500. I need a full refund which is remaining rs.1399. My relationship number is 2865020. Please resolve this as soon as possible. Was this information helpful? | |||
Dec 7, 2017 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Nov 06, 2017 OneAssist Consumer Solutions Customer Care's response Dear Mohammed, Greetings from OneAssist...! We deeply regret for the inconvenience caused to you. As per your request, plan has been cancelled vide Service Request number 2525871 and the refund has been initiated. It will be credited to your bank/card account in 7 working days. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards, Brijesh Team OneAssist. | |||
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