[Resolved] One Assist — Claim

premchandar reddy

from Eluru, Andhra Pradesh

Address:	Bijapur, Karnataka, 586103
Website:	One assist

Fraud company forever it should be closed and boy cott this company from india it is useless company fooling every one dont buy this insurance waste of money nd time those customer care are useless not lifting the call holding the call for hours and disconnecting this company should be banned my mobile redmi note due to liquid damage. I submitted 1 month back and no reply and now telling that claim is rejected due to willful negligence then why is this plan and insurance

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Jun 23, 2017

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

May 22, 2017

OneAssist Consumer Solutions Customer Care's response Dear Customer,

Greetings from OneAssist..!

We deeply regret for the inconvenience caused to you.

We are unable to find any details, requesting you to kindly share the customer ID or registered mobile number.

Looking forward to hear from you.

Regards

Deepali

Team OneAssist

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Comments

web.have

from Delhi, Delhi

My relationship number is 973924 and claim number is SR#1815460. The reason I am writing to you is that my claim has been delayed for very long.I didn't even get a courtesy handset from their end for the interim period. Going by the company's tagline "Live Uninterrupted", my life has come to a dead end, being without a phone.I am facing huge emotional turmoil due to this and would not mind taking this case to the court of law if prompt action is not taken from their end. Every time I call the customer service for claim status they tell me that the claim is pending for insurance company's approval and would take maximum 48 hours. All my friends who have used their service tell me that they are fraudsters.