[Resolved]  One Assist — claim is pending

Address:

Mumbai City, Maharashtra, 400059

Mera claim pichle 1 month se pending h mere device bheja gya repair krke toh wo b khrab aya. Uske baad 5 september ko dobara pick up hua toh koi reply hi ni aya. M uske baad se 50 baar call kr chuka hu. Har baar mujhe 48 ghante wait krne k liye bol dete h lekin 15 din se ab tk status update ni hua h tumhara. Kl 14 din baad meri call trnsfr hui thi escalation department me or manoj se baatt hui thi meri toh unhone mujhe 6 bje tk wait krne k liye bola tha. Par unki trf se ab tk koi update ni aya. Unhone mujhe ye b bola tha ki m agli baar jb call krunga toh meri call unke pas transfer kr di jayegi. Raatt ko mne jb dobara call ki toh mujhe ye bola gya ki abhi wo aivalable ni h toh subha unse meri baatt krwa di jayegi. Or jb subha mne call ki toh meri call kisi or k pas transfer kr di gyi. Or wo mujhe pehle toh ye bolte h ki manoj bsy h or fir bote h ki wo aivalable ni h apki company itna jhuth bolti h ki koi had ni h or ab mujhe bol rhe h ki jb tk koi update ni ata. Tb tk wait krte rhiye apke acc toh m phone bhul hi jau or saal baad aap mujhe wapis bhejenge mujhe jldi se mera phone wapis dijiye. Or mera registered mobile no h [protected].