[Resolved] One Assist — claim not settled as per plan | |||||
Respected sir, I am taking tv protection plan cover amount of rs 15000/- I am purchase a tv 16145/- in feb-16. When i am applying claim company has give me 15000/- plan coverage amount, but as same time one assist give to me estimation received the cost of the repair would be 24381/- which are aware of this by adding rs 9381 from my side. But natural thing is estimation cost going to very high after deduct depreciation cost. It all over fumy. Itell them why should i am payee extra 9381/-rs, it is a new tv amount in today. I am says them refund me a coverage amount but they are mot agree to payee me, they payee only tv company only Was this information helpful? | |||||
Nov 17, 2018 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Oct 04, 2018 OneAssist Consumer Solutions Customer Care's response Dear Customer, We regret the inconvenience caused. Please be informed, we have escalated your case to the concerned team. They will get back to you shortly. Regards, Devendra, OneAssist, Social Media Team. Verified Support Oct 05, 2018 OneAssist Consumer Solutions Customer Care's response Dear Customer, We tried contacting you multiple timed but could not connect with you. Request you to share your alternate number. So that we can assist you further. Regards, Devendra, OneAssist, Social Media Team. | |||||
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