[Resolved]  One Assist — deactivate my one assist plan and refund - 5402304

Address:603204

Hello team,

I received sms from hdfc that rs 1399/- deducted from my credit card to one assist plan without my knowledge. This is really not fair and it is creating some bad impression about hdfc credit cards.

Please do deactivate this service and refund the amount 1399.00 to my credit card. I am not interested in the service.

Relationship no: 5402304
Name: jayanthi v
Card ending: xxxx xxxx xxxx 6628
Mobile no: 9094 *07
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Nov 13, 2018
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Oct 09, 2018
OneAssist Consumer Solutions Customer Care's response
Dear Customer,

Greetings from OneAssist!

We regret the inconvenience caused. Your membership cancellation is processed vide service request number 3622878. Your amount 1399/- will be credited in bank account within 5 to 7 working days.

Regards,

Devendra,

OneAssist, Social Media Team.
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