[Resolved] One Assist — deactivation of one assist membership for my credit card | |
Hi, I'm Using HDFC Credit card. Without any intimation you have deducted the amount of 1399 from my credit card As last year also i requested you to cancel but you have said that the plan will be cancelled in one year but now it was again repeated and saying that auto renewed without my approval or even not intimated . Kindly cancel this plan and request you to refund the amount of Rs:1799 .This is unacceptable that you have been repeating the same. Deducted date : 26th September 2018 Name: Nagalakshmi Yendru Was this information helpful? | |
Nov 8, 2018 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Sep 27, 2018 OneAssist Consumer Solutions Customer Care's response Dear Customer, We regret the inconvenience caused. Request you to share your membership ID details on [protected]@oneassist.in or inbox us on Facebook or Twitter. So that we can assist you in your case. Regards, Devendra, OneAssist, Social Media Team. Verified Support Sep 27, 2018 OneAssist Consumer Solutions Customer Care's response Dear Customer, Greetings from OneAssist! We regret the inconvenience caused. Your membership cancellation is processed vide service request number 3586639. Your amount 1399/- will be credited in bank account within 5 to 7 working days. Regards, Devendra, OneAssist, Social Media Team. | |
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