[Resolved] One Assist — Fraud case | |||||
Dear, Sir /Madam, one year back one assist renewed my membership without my knowledge /consent after that I talked to the costmer care how they debited money from my account and they assured me that such things will not happened in coming days even i told them to refund the money which they deducted from my account and they said it's not possible and I told them not to renew my membership after expired and they insured me. When the time came for renewal they send me a mail that my membership was going to expire and immediately I replied I was no more interested. On dated[protected], I remind them call to the costumer care not to renew my membership I talked almost 15 minutes and gave me a assurance one assist will cancel my membership. In the evening at around 6pm on[protected] one assist deducted ₹1799/- from my account without my knowledge, without any call or msg.i strongly condemed and put a complain of fraudulent which one assist had did with my account. No one give the authorization to deduct one's money from their account which one assist had did. Was this information helpful? | |||||
Nov 17, 2016 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Oct 17, 2016 OneAssist Consumer Solutions Customer Care's response Dear Dewan, Greetings from OneAssist...! We are unable to trace your membership with your email id, request you to kindly revert us with your registered mobile number or OneAssist membership id, for us to assist you better. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected] Regards, Team OneAssist | |||||
1 Comment | |||||
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
How these people can deduct money from our account without our knowledge.
How they got this right.
What is the safety for our account.
Even bank people they are with OneAssist.
May be they will get commission from them.
Please cancel the license of OneAssit
Greetings from OneAssist...!
We are unable to trace your membership with your email id, request you to kindly revert us with your registered mobile number or OneAssist membership id, for us to assist you better. Should you require any further assistance, please reach us at happytoassist@oneassist.in or 1800-123-3330
Regards,
Team OneAssist